71% sales valuation accuracy
80% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
No company information
Latest Reviews
8th Dec 2022
reviewed by 'Jen'
6th Dec 2022
reviewed by 'Fi'
5th May 2022
reviewed by 'Devil'
28th Feb 2022
reviewed by 'Katrina Chinn'
17th Nov 2021
reviewed by 'Katie B'
11th Jun 2021
reviewed by 'Brian Holmes'
Opening Hours
Address
Farrell Heyworth
Landmark House, 5a Cleveleys Avenue
Thornton-Cleveleys
Lancashire
FY5 2UH
01253 858200
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 80% | £114,000 | £350,000 |
| Lettings | 100% | 50% | £560 | £560 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 1 | 2 | 3 | 0 | 10 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Overall
Estate agents
Latest Properties
No Properties
Dec 08,2022
Dec 08,2022
0
people found
this helpful
this helpful
I don’t normally write reviews, however felt I needed to share my positive experience of the service I received from Farrell Heyworth.
Nothing was too much trouble and all the staff especially Katie helped me immensely.
Thank you again for all your support and ...
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Dec 06,2022
Dec 06,2022
0
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Thank you for all your help and support whilst I was purchasing my house. I am very happy with the service I received and communication was never an issue. Katie and Taleah were very friendly, helpful and genuine. Thank you all again....
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May 05,2022
May 05,2022
1
people found
this helpful
this helpful
Absolutely dreadful and I would advise to stear clear. Thry were useless at solving issue and as an ex tennet its been so bad and I def felt alone and had yo sort out and resolve with the landlady...
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Feb 28,2022
Feb 28,2022
2
people found
this helpful
this helpful
I have only viewed 3 properties with this agent and that was 3 too many. One was ok but the area was so run-down that I though it was due for compulsory purchase to expand a motorway or a bypass.
The other two seemed to need so ...
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Nov 17,2021
Nov 17,2021
1
people found
this helpful
this helpful
I put my property on the market with company, one woman apparently requested countless times to view. She had most of the asking price but would need a small loan to meet te price. Everyone else either didn’t turn up or hadn’t sold. ...
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Jun 11,2021
Jun 11,2021
1
people found
this helpful
this helpful
bought a property in fleeetwood through this agency i must say their total lack of communication probably aged me 10 years Sarah try answering the phone and ring people back when you say you will ignorance on the highest level...
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May 06,2021
May 06,2021
6
people found
this helpful
this helpful
The only agents who make buying a chore.
Only got one star because zero was not accepted.
Have viewed a property eventually, took numerous calls to get a callback for a viewing.
Then had to supply financial information before being allowed to view. Personally the ...
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Sep 01,2020
Sep 01,2020
7
people found
this helpful
this helpful
For these imbeciles i wish i could have given zero stars.... Rang them up to view a house (the sale of my house is quite far along so i need to find something) and they where rude, awkward and totally uncooperative.... I came here to ...
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Aug 29,2020
Aug 29,2020
1
people found
this helpful
this helpful
Farrell Heyworth Cleveleys To be the worst state agency. We never recommend them to anybody
I don't know how the manage to win an award.
All I can say is their are professional when it comes to lying to people about their fee Please everyone ...
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Comment on agent fees
They would never tell you how much they are going to charge you to start with. all they would tell you is what you want to hear but when everything is completed that is when you see all the hidden fee by then is too late The money has already gone to there account. Please be careful everyone dispeople are not what they claim to beAttachments
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Jun 16,2020
Jun 16,2020
11
people found
this helpful
this helpful
Farrell Heyworth has to be the worst Estate Agent I have ever dealt with. If you want to sell you property I would urge you to look at other agents. If you want to buy a property from them you will have to chase and ...
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Jul 23, 2020
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(1)
Wanted to view a property was told that they needed proof of funds before I could actually view a property. No other estate agent has asked for this before and i found it intimidating .I just hope they have erased my email with my bank statement on.After looking at the virtual video I did not like it anyway and neither did my daughter ...
May 26,2020
May 26,2020
10
people found
this helpful
this helpful
Very poor service.Ackowleding it was during lockdown period however,never appeared to pick up phone.Left without follow up following offer.On morning of sale and completion both purchase Solicitor and sellers Solicitor tried to phone and no reply.When I contacted head office ...
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Jul 14, 2020
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I couldnt agree more. on an online chat today 145h july 2020 Covid 19 has been used as an excuse. Sorry that doesnt wsh with me. Everybody has been told to get back to work. If you dont want to wor then sign on and let somebody else take you job who really wants in. If I lose this sale I well be extremely annoyed and the broadsheets will be contacting you for an explaination. ...
Sep 03,2019
Sep 03,2019
8
people found
this helpful
this helpful
GOOD at selling their product to me [very polished pitch].
BAD at selling my house [not one viewing].
UGLY at communicating [not replying to emails].
SO just ride on to another estate agents....
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Dec 09, 2019
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Sales team in Ormskirk we’re helpful Lily in particular BUT the sales progression team based in Preston awful , don’t believe in answering a phone and emails are hit n miss, always go with estate agents where you can have face to face contact all the way through the progression is so important which you don’t realise until your half way through a sale and have terrible service ...
Jul 31,2019
Jul 31,2019
0
people found
this helpful
this helpful
Great customer service throughout . Friendly and efficient in my dealings with the staff at this branch. Staff communicated well in regards to the property....
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Nov 09,2018
Nov 09,2018
13
people found
this helpful
this helpful
My property was up for sale with these people for 3 months with only one viewer, turned out to be a time waster. it was removed from their books over 3 months ago, after contacting them at least 6 times asking them to remove it from Rightmove it ...
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Sep 01, 2020
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I'm pretty certain you had more than one enquiry because I've just rang these clowns to arrange some viewings ( My house is sold and quite far along now) They said i needed to see a Mortgage guarantee certificate before i can view anything they advertise.. " I'm not getting a mortgage i told them , it's from proceeds of sale plus savings".. You have to get your estate agent to confirm in writing that you have sold your house and we'll need to see your bank statement too... Errrr NO I won't do ...
Oct 12,2018
Oct 12,2018
17
people found
this helpful
this helpful
The only professional we experienced was Justin the manager, who has since left the business. He came round taking pictures and discussing everything with us, he was very good at his job. The only reason we went with these charlatans in the first place is ...
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Comment on agent fees
If they had sold.my house i would have complained as they did absolutely nothing for 6 months.
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Jun 03,2015
Jun 03,2015
7
people found
this helpful
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Awful service. Terrible photos that they refused to change.No feedback and when I ended the contract it took a month of chasing before they would take my property of Rightmove. I could go on and on about the lack of customer service....
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Jun 03, 2015
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We're sorry to hear that you were not happy with the service you received from our Cleveleys branch.
As I don't know the address of your property I am not able to fully investigate this matter, I would be happy to do so if you would like to get in touch on the number below.
With regard to photographs we are keen to ensure that all of our property photographs are up to date and show properties in their best light. I am unable to find any record of a request for replacement photographs being ...
Jun 03,2015
Jun 03,2015
7
people found
this helpful
this helpful
I contacted Farrell Heyworth, Clevelys to put two propertys on the market and also to view a property. The valuations were quickly arranged and I was told that I would be called back about the viewing as the vendors had to be contacted first.
After 3 ...
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What agent could do to change your mind?
The agent needs to engage honestly with both vendors and buyersAttached Filesnbsp;
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Jun 04, 2015
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We are sorry to hear that you were unhappy with the service you received from our Cleveleys branch.
Customer service is very important to us and unfortunately you seem to have experienced some difficulties booking viewings. This error must have caused you some frustration. Our staff are keen to put this right to ensure that all clients experience the best quality service when booking viewings and valuations or using any of our other services. We have recently updated our diary systems to ensur ...
Aug 09,2010
Aug 09,2010
7
people found
this helpful
this helpful
Without doubt the most lazy, incompetent, illiterate estate. Always had to chase, even tried to get us to be at the house to show people round ! Took threats to even get a conclusion to the sale. The easiest money they have ever made. Do not ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
