Farrell Heyworth

Landmark House 5a Cleveleys Avenue Thornton - Cleveleys
Lancashire
FY5 2UH

01253 858200
Website not available

Properties for Sale
Properties to Rent

“Unresponsive...”

Nov 09,2018
Minithumbdown
By: 'Annoyed of Cleveleys'
Nov 09,2018
1 people found
this helpful
My property was up for sale with these people for 3 months with only one viewer, turned out to be a time waster. it was removed from their books over 3 months ago, after contacting them at least 6 times asking them to remove it from Rightmove it ...
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“Pathetic....”

Oct 12,2018
Minithumbdown
By: 'Staying Put.'
Oct 12,2018
4 people found
this helpful
The only professional we experienced was Justin the manager, who has since left the business. He came round taking pictures and discussing everything with us, he was very good at his job. The only reason we went with these charlatans in the first place is ...
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Comment on agent fees
If they had sold.my house i would have complained as they did absolutely nothing for 6 months.
Was this helpful? Yes
Jun 03,2015
Minithumbdown
By: 'house seller'
Jun 03,2015
4 people found
this helpful
Awful service. Terrible photos that they refused to change.No feedback and when I ended the contract it took a month of chasing before they would take my property of Rightmove. I could go on and on about the lack of customer service....
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Was this helpful? Yes
By: Adam Graham - Branch Manager
Jun 03, 2015
View all comments (1)
We're sorry to hear that you were not happy with the service you received from our Cleveleys branch. As I don't know the address of your property I am not able to fully investigate this matter, I would be happy to do so if you would like to get in touch on the number below. With regard to photographs we are keen to ensure that all of our property photographs are up to date and show properties in their best light. I am unable to find any record of a request for replacement photographs being ...
Jun 03,2015
Minithumbdown
By: 'Disappointed'
Jun 03,2015
5 people found
this helpful
I contacted Farrell Heyworth, Clevelys to put two propertys on the market and also to view a property. The valuations were quickly arranged and I was told that I would be called back about the viewing as the vendors had to be contacted first. After 3 ...
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What agent could do to change your mind?
The agent needs to engage honestly with both vendors and buyers
Attached Files
Was this helpful? Yes
By: Adam Graham - Branch Manager
Jun 04, 2015
View all comments (1)
We are sorry to hear that you were unhappy with the service you received from our Cleveleys branch. Customer service is very important to us and unfortunately you seem to have experienced some difficulties booking viewings. This error must have caused you some frustration. Our staff are keen to put this right to ensure that all clients experience the best quality service when booking viewings and valuations or using any of our other services. We have recently updated our diary systems to ensur ...
Aug 09,2010
Minithumbdown
By: 'vexpez'
Aug 09,2010
4 people found
this helpful
Without doubt the most lazy, incompetent, illiterate estate. Always had to chase, even tried to get us to be at the house to show people round ! Took threats to even get a conclusion to the sale. The easiest money they have ever made. Do not ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £114,000
  • Max: £237,500

Letting No data



Review statistics

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Fees

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Complaints Procedure

No procedure available.

Awards won by Farrell Heyworth, Thornton - Cleveleys FY5 2UH


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