Farrell Heyworth

8 Chapel Street Poulton Le Fylde
Lancashire
FY6 7BQ

01253 886000
Website not available

Properties for Sale
Properties to Rent

May 03,2017
Minithumbup
By: 'Mrs T'
May 03,2017
0 people found
this helpful
Matthew the Manager at Poulton is very nice and helpful. However it's coming upto my 16 wk contract and NO sale evolved :-(. I have only given 2 stars purely because of the lack of feedback and communication from the office such as returning calls. Just one ...
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Comment on agent fees
Good fee deal. However irrelevant if the house isn't sold.
Was this helpful? Yes
Nov 15,2016
Minithumbdown
By: 'Craig Birch'
Nov 15,2016
4 people found
this helpful
Well I had the misfortune of contacting FH regarding a property for sale in Broughton in June 2015, to be told it was already going through, then a month later back on the market, (this is hard to believe but this went on for over a ...
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Was this helpful? Yes
By: Matthew Hankinson
Nov 17, 2016
View all comments (1)
Dear Mr Birch, Thanks for taking the time to leave feedback about our service. Customer service is very important to us and all feedback helps us to inform our future training and policy planning. Myself and my team work hard to try to provide the very best customer service, even in difficult matters such as this, but as you have been left feeling dissatisfied I would greatly appreciate the opportunity to discuss this further with you. Please feel free to call me on 01253 886000 and ...
Oct 03,2016
Minithumbdown
By: 'David'
Oct 03,2016
2 people found
this helpful
Wish I had read the reviews first. Communication virtually non existant. I thought a big north west specialist would have been more on the ball, sadly not. Going to move onto IMove , seems like they have 'sold boards all over the Fylde area. FH boasted ...
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Comment on agent fees
Fees were acceptable, as were the tie in dates.
Was this helpful? Yes
By: Laura Gittins - Marketing Manager
Nov 17, 2016
View all comments (1)
Hi David, Thanks for getting in touch. Customer service is very important to us and as a result we take all feedback very seriously. I would very much like to investigate this matter further, however without your surname or a property address I am unable to do so. If you would like to discuss this matter further please contact my colleague Matthew Hankinson - Branch Manager on 01253 886000. We'd appreciate the opportunity to follow up on your concerns. Kind regards, Laura Gittins Marketi ...
Jul 18,2013
Minithumbdown
By: 'Disappointed'
Jul 18,2013
3 people found
this helpful
I moved in at 15 of march. I had no light in bedroom, all furniture listed on agreement were faulty, washing machine didnt work, dishwasher didnt work and shower was broken. Also I had to clean everything on my own, cupboards inside was black, same goes ...
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What agent could do to change your mind?
They should start respecting people who gives them work and makes them money! highly disappointing!
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



Review statistics

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Complaints Procedure

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Awards won by Farrell Heyworth, Poulton Le Fylde FY6 7BQ


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