No description available.
Farrell Heyworth

53a Market Street Lancaster
Lancashire
LA1 1JG

01524 842222
Website not available

Properties for Sale
Properties to Rent

“Don't be bullied into selling...”

Oct 14,2018
Minithumbdown
By: 'Mr not happy'
Oct 14,2018
2 people found
this helpful
After putting my home on the market with FH, it took them a few attempts to take the photos, but it was completed within 2 weeks. I wanted my home listed as a premium property on Rightmove, dispite this the property was not listed as such. ...
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Was this helpful? Yes

“Rental of my property...”

Jul 31,2018
Minithumbup
By: 'Frances'
Jul 31,2018
0 people found
this helpful
Claire has a friendly, welcoming air which have me the confidence to deal with this company. She provided the paperwork, dealt with enquiries and finalised my new tenants...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Laura Gittins
Jul 31, 2018
View all comments (1)
Thank you for taking the time to leave feedback. We're delighted we were able to provide you with a great service and we'll pass your kind words on to the team. If we can be of any further assistance, please get in touch, we'd love to help. All the best, The Farrell Heyworth Team. ...
Jun 20,2017
Minithumbdown
By: 'Sarah Norfolk'
Jun 20,2017
0 people found
this helpful
I rent a house though F & H, Lancaster & over the past few years I've noticed a serious decline in their customer care. I have reported 2 serious problems & after hassling the maintenance team several times they haven't even got back to me. Disgraceful ...
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Was this helpful? Yes
By: Laura
Jun 26, 2017
View all comments (1)
Dear Ms Norfolk, I understand that you have spoken to my colleagues in lettings regarding the maintenance issues to your property and that these have all been resolved to your satisfaction. We take customer care very seriously and if you feel there are still outstanding issues can you please contact me as a matter of urgency at lauragittins@farrellheyworth.co.uk Kind regards, Laura Gittins Marketing Manager - Farrell Heyworth ...
Jun 16,2016
Minithumbdown
By: 'mr hurst'
Jun 16,2016
5 people found
this helpful
Recently had all personal details shared by their awful staff, apparently they have no privacy policy needless to say I will be reporting them to the office of fair trading and the ombudsman. Not professional in the slightest, heard reports they share details of what ...
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Comment on agent fees
unable to comment
Was this helpful? Yes
May 13,2014
Minithumbdown
By: 'Katie'
May 13,2014
7 people found
this helpful
These agents are complete crooks and please please do not rent from them! We rented for 3 years always paid on time. The property began to get mould everywhere which we repeatedly reported. If we did report repairs we would have to keep hounding to get ...
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What agent could do to change your mind?
Treated tenants with respect and not lied!
Attached Files
Was this helpful? Yes
Nov 25,2013
Minithumbdown
By: 'Very Dissapointed Customer.'
Nov 25,2013
2 people found
this helpful
We\'ve just had to walk away from a sale with Farrel and Heyworth due to their complete incompetence. To add insult to injury, it was Mr Heyworth who was dealing with us. We have repeatedly tried to get information and quotes for some of ...
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What agent could do to change your mind?
The agent could have actually answered our questions, helped us with questions and getting quotes regarding our survey, not trying to bully us into purchasing the property blind without knowing how much we were going to have to spend making it habitable. The list is endless.
Attached Files
Was this helpful? Yes
Jul 01,2013
Minithumbdown
By: 'annoyed renter'
Jul 01,2013
5 people found
this helpful
My dealings with the company . The morecambe office are excellent and helpful. But the lancaster branch is appaling. Absolutley zero customer service. We rented through them from a landlord. If we had a problem with the property they would repeatidly slag our landlord off and ...
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Was this helpful? Yes
Mar 13,2012
Minithumbdown
By: 'Disgruntled.com'
Mar 13,2012
7 people found
this helpful
Where do I start ...... From moving in to the flat , and telling F & H of the problems that I had, these problems were still there four years later. On one occasion I phoned to tell them the boiler didn't work ( Thursday ) and was told ...
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Was this helpful? Yes
May 13,2011
Minithumbdown
By: 'Reviewer1'
May 13,2011
4 people found
this helpful
This estate agent is absolutely terrible. They don't pass on issues to the landlord when asked regarding repair of the property. They don't do anything that they say they will do when asked. They don't do anything for the landlord either telling her that the ...
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Was this helpful? Yes
Mar 28,2011
Minithumbdown
By: 'sam k d'
Mar 28,2011
2 people found
this helpful
These people use government laws to their advantage and people in UK never question. Instead of taking to streets and protests if we can cut back these kind of people, people will be very happy and much less stressful. Please never use Farrell Heyworth....
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Was this helpful? Yes
Oct 25,2010
Minithumbup
By: 'Contentedseller'
Oct 25,2010
0 people found
this helpful
F & H charged the lowest fees and valued the property at a realistic price. Angela and Lisa kept me informed about viewings and feedback, and stayed calm and positive throughout negotiations. Very straight forward transaction in the end - very happy with the whole service....
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £122,000
  • Max: £122,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 0 5 1 0 0 1 0 2

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Farrell Heyworth, Lancaster LA1 1JG


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