Birkdale, Southport, PR9
1.6/5, 7 reviews
14% recommended
60% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No company information

Opening Hours
Address

Farrell Heyworth
14 Post Office Avenue
Birkdale,Southport
Merseyside
PR9 0US
01704 560006

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 60% 100% £0 £0
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 1 1 0 0 5
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Russel...”

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Sep 22,2018
Minithumbup
By: 'Danny2000'
Sep 22,2018
0 people found
this helpful
From the very first viewing when looking at the property , Russel was very polite and helpful with all questions , I was still waiting in my mortgage to go through, which was going to take some time. I first viewed property with ball and Percival. Who ...
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Comment on agent fees
Good
Was this helpful? Yes

“From the outset there was a deceitful undertone with this ......”

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Dec 05,2017
Minithumbdown
By: 'Howard Brown'
Dec 05,2017
10 people found
this helpful
From the outset there was a deceitful undertone with this Estate Agent. Initially when Dewi Caughter drafted the contract he left in the the inital 16 week sale period. I was explicit in that no period would be needed as they were the second agent to ...
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Comment on agent fees
No they are expensive. £1534+vat
Was this helpful? Yes

“Today my wife and I had the misfortune to try ......”

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Sep 06,2017
Minithumbdown
By: 'Nearly Customer'
Sep 06,2017
3 people found
this helpful
Today my wife and I had the misfortune to try and view a property advertised for sale in Southport by Farrell and Heyworth. we made a formal appointment, and even received a text message at 11.15am, confirming the date and time of the appointment at 11.30...
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Comment on agent fees
If this is normal practice, then whatever they charge it's too much.
Was this helpful? Yes
By: Laura Gittins
Sep 11, 2017
View all comments (1)
Dear Sir, We apologise that you have had a less than satisfactory service when attempting to view a property. Customer service is extremely important to us and we would be grateful if you could provide us with more information about this matter so that we can conduct a full investigation into what went wrong so we can ensure it cannot happen again. Please email marketing@farrellheyworth.co.uk with your name and the address of the property you were hoping to view. Kind regards, Laura Gitti ...

“They advertise a branch in liverpool road birkdale which i ......”

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Nov 23,2016
Minithumbdown
By: 'Mrs rimmer'
Nov 23,2016
2 people found
this helpful
They advertise a branch in liverpool road birkdale which i spent half hour looking for only to find it does not exist. Lost my business. Con artists. Also they dont have the 21 offices they advertise. Just put my house on the market with a better ...
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Comment on agent fees
Dont know
Was this helpful? Yes
By: Laura Gittins - Marketing Manager
Nov 23, 2016
View all comments (1)
Dear Mrs Rimmer, Thank you for taking the time to draw to our attention that some of our historic marketing material is still in circulation. We closed our Birkdale branch some years ago and operate in the area from our branch in Southport. You are also quite correct that we have 18 branches in our network rather than 21. We're sorry you have experienced any inconvenience. We would recommend that anyone wishing to check the address or opening hours for one our branches goes to www.farrellhe ...

“Incompetent team.Spoke to Chris regarding a viewing. I had ......”

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Nov 10,2016
Minithumbdown
By: 'Baz'
Nov 10,2016
3 people found
this helpful
Incompetent team. Spoke to Chris regarding a viewing. I had earlier sent a request for a viewing and received a reply back saying they would speak to the vendor and get back to me. They didn't. Clearly didn't want my business. I had left it ...
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Was this helpful? Yes

“called to book a viewing last week spoke to a ......”

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Nov 08,2016
Minithumbdown
By: 'CSMASH'
Nov 08,2016
5 people found
this helpful
called to book a viewing last week spoke to a woman who said she will attend the viewing. No one turned up???? Called again while at the property just called out??? Dont think this agent works after 1pm on a Saturday? Poor young inexperienced staff. ...
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Comment on agent fees
not a good agent. Seems to be a Mickey mouse outfit AVOID
Was this helpful? Yes

“Absolutely appalled at the service I have just received at ......”

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Sep 26,2016
Minithumbdown
By: 'Mrs Henderson'
Sep 26,2016
3 people found
this helpful
Absolutely appalled at the service I have just received at this branch. Booked an appointment time for an open house at a property. Got there 5 minutes early, waited with another family for half an hour only to be told they'd had enough viewings so the ...
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Was this helpful? Yes
By: Helen Taylor - Branch Manager, Farrell Heyworth So
Sep 27, 2016
View all comments (1)
Dear Mrs Henderson, We are sorry if any inconvenience has been caused to your self due to your difficulties in attending our open house viewing. As per our clients instructions we held an open house and asked all interested parties to contact the office prior to the viewing to register and book their time slot. All pre-registrants were called that morning to confirm their viewing and time slot. 7 Viewings took place and were conducted by myself as branch manager. I have been unab ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Farrell Heyworth, Southport PR9 0US


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