Envisage Sales & Lettings Ltd - Coventry, CV1

30 reviews 2.5/5 rating
  • 44% valuation accuracy
  • 37% recommend
  • 33% fee satisfaction
Envisage Sales and Lettings is an independent Estate Agent established in 2007. We offer a professional and efficient service within the residential and commercial property sector. We at Envisage Sale and Lettings have over 50 years combined experience within the local property market. Here at Envisage Sales and Lettings we offer expert advice and a high level of customer services for all our clients, who are looking for an estate agency that delivers. Our focused approach combined with a wealth Read full description... of knowledge and understanding of the various areas offers clients a comprehensive service. If you are thinking about selling a property we can arrange to come out and give a valuation at a time suited to your needs. We have qualified property professionals with vast experience in the residential sales and lettings market. We advertise on all the major websites, portals, local media and our newly launched website. At Envisage Sales and Lettings we have a work ethic like no other estate agent, our longer opening times and flexibility goes a long way in making us stand out against other estate agents. So make the right choice and choose Envisage Sales and Lettings so that your property stands out from the rest.
Envisage Sales & Lettings Ltd

89c Far Gosford Street Coventry
West Midlands
CV1 5EA

02476470440


Properties for Sale
Properties to Rent

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“Experience was professional and would recommend 100%...”

Oct 27,2018
Minithumbup
By: 'Kayleigh Partridge'
Oct 27,2018
0 people found
this helpful
Huge thankyou to Louise who made this experience an easy one. Lovely to work with and was always happy to answer all my questions.Would recomend Envisage to anyone.5 star all round. Thankyou again...
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Comment on agent fees
Good
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“Student Tenants & Parents Beware! This letting agent will just take ......”

Oct 17,2018
Minithumbdown
By: 'Upset fee paying customer'
Oct 17,2018
0 people found
this helpful
Student Tenants & Parents Beware! This letting agent will just take your money and do very little else! In my daughters case the landlord thought he had access to the property when ever he wanted. Emails were not replied to. Things like smoke detectors were not ...
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Comment on agent fees
Rental prices are in line with other agents, service is well below par!
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“TERRIBLE LETTING AGENCY...”

Aug 29,2018
Minithumbdown
By: 'I wish someone had warned me'
Aug 29,2018
1 people found
this helpful
They have no respect for student rentals at all. When we first looked at the house it seemed lovely so we were willing to pay a little more than friends who had either rented through Uni or other private agents... IT WAS A BIG MISTAKE. ...
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Comment on agent fees
BAD
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“Worst letting company ever...”

Jun 23,2018
Minithumbdown
By: 'Andreas'
Jun 23,2018
2 people found
this helpful
Totally unprofessional, unreliable and disrespectful. I booked three appointments for viewings with them and they didn't show up in any. As a consequence, I spent valuable time to go to the houses and I also spent around 25 pounds for transportation, without even being able to ...
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“Not getting a good vibe from Envisage - heaters broken ......”

Nov 19,2017
Minithumbdown
By: 'Jazz'
Nov 19,2017
6 people found
this helpful
Not getting a good vibe from Envisage - heaters broken and can't get a response on when they will be fixed, keep getting excuses like waiting for response from landlord. Maintenance wasn't done before moving in, there was broken glass on living room floor when ...
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Comment on agent fees
High, especially considering the non-service you get back
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“When we viewed the property, Harbinder Shergill told us that ......”

Aug 15,2017
Minithumbdown
By: 'Full of lies and utterly useless! If you have a pr'
Aug 15,2017
6 people found
this helpful
When we viewed the property, Harbinder Shergill told us that the property will be professionally cleaned and repainted - as the walls and wallpaper especially were in a bad condition. (I have viewed houses with him every year and that is the same thing he ...
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Comment on agent fees
Awful! The agency fees I paid everywhere else didn't exceed £80. But these guys charge £180! What nonsense.
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By: Ken AKA Steve Sherghill
Nov 15, 2018
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Steve Sherghill/Ken is a fraud artist using fake names. Report this business and Steve to action fraud he deserves to be behind bars. Tax evaders only accepting cash. Report to Watch Dog and necessary authorities of these con artists stealing deposits and breaching their own contracts. ...

“THE worst letting company you can ever sign a contract ......”

Jun 03,2017
Minithumbdown
By: 'A Current Tenant'
Jun 03,2017
4 people found
this helpful
THE worst letting company you can ever sign a contract into! If there was an option for no stars - I would've picked that as one star is too generous. They never (and I mean NEVER) sort anything out in the horrifically decay house until ...
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Comment on agent fees
It is extortionate for the amount you pay.
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“Envisage are a brilliant agent who worked tirelessly to help ......”

Apr 04,2017
Minithumbup
By: 'Vikrim singh'
Apr 04,2017
0 people found
this helpful
Envisage are a brilliant agent who worked tirelessly to help me through the buying process. As a first time buyer they held my hand through the while thing from start to finish. A great special thanks to Kabir. You went over, above and beyond what ...
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Comment on agent fees
Great fees for even greater service
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“Terrible for renters, only benefit the owners. Took 400 pounds from ......”

Mar 04,2017
Minithumbdown
By: 'Angryatenvisage'
Mar 04,2017
1 people found
this helpful
Terrible for renters, only benefit the owners. Took 400 pounds from our deposit even though we had photographic evidence of the condition before, everytime we complained they said the manager wasn't in or would call us back. This was delayed for 5 months. Case had to be ...
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Comment on agent fees
Regular.
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“Envisage have been so helpful to us as we had ......”

Feb 22,2017
Minithumbup
By: 'Jack Clarke'
Feb 22,2017
0 people found
this helpful
Envisage have been so helpful to us as we had to arrange getting a property before flying back to Madrid, without any notice they arrange last minute viewings to help us out and all the properties they showed us were really nice! Louise has been ...
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“All ways found the staff very helpful and polite. Louise & ......”

Dec 20,2016
Minithumbup
By: 'Ian Harris'
Dec 20,2016
0 people found
this helpful
All ways found the staff very helpful and polite. Louise & Steve were extremely good when my let fell through at the last minute which was no fault of Envisage. Both worked hard to find a solution and all worked out better that anyone thought. I ...
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“It takes 6 weeks for us to get a working washing ......”

Dec 16,2015
Minithumbdown
By: 'Furious tenant'
Dec 16,2015
2 people found
this helpful
It takes 6 weeks for us to get a working washing machine and it does not come with drying function. It's ridiculous. Super irresponsible and inefficient, sent in the wrong sized washing machine once, attempted to deliver without former notice once, just never come for appointment 2...
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By: stuvetti
Dec 21, 2015
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I am the Landlord and I think it is important to distinguish between the responsibilities of the Landlord and the Agent. The agent can only contact and advise and the Landlord is responsible for authorising relevant action and expenditure. As far as I am aware, Envisage advised me promptly of the problems. I attempted to have the machine repaired, but this was not possible and so a new machine was ordered. I am not sure why there were difficulties with delivery because I think this was with App ...

“Very good service from envisage especially Steve and Stacey, clearly ......”

Dec 16,2015
Minithumbup
By: 'Macho'
Dec 16,2015
0 people found
this helpful
Very good service from envisage especially Steve and Stacey, clearly recommend envisage to other friends in Coventry. This company is good at what they do....
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“Absolute Cowboys! Rented me an illegal flat that has no ......”

Nov 19,2015
Minithumbdown
By: 'Tenant'
Nov 19,2015
1 people found
this helpful
Absolute Cowboys! Rented me an illegal flat that has no planning permission and a building enforcement notice served on it! Paid a huge amount of admin fees, you were keen to fully investigate me as a tenant yet failed to check the landlord or the ...
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What agent could do to change your mind?
Poor value for money
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Poor value for money
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“by far the worst letting company i have ever had ......”

Aug 18,2014
Minithumbdown
By: 'envisage'
Aug 18,2014
4 people found
this helpful
by far the worst letting company i have ever had to deal with, if any one is a student DO NOT! watse your time and money with envisage. they are very rude and will do almost anything to make sure that you do not get ...
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“Believe me I haven't participated in many online reviews, but ......”

Jul 25,2014
Minithumbdown
By: 'hassib'
Jul 25,2014
3 people found
this helpful
Believe me I haven't participated in many online reviews, but after this exeprience I felt the necessity to do so and warn people of this letting agency! STUDENTS: BEWARE! I advice you, do not ignore any of the low-rated reviews written here, Especially if you ...
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“Longish review, if you only read some make sure you ......”

Oct 25,2013
Minithumbdown
By: 'Ed Malins'
Oct 25,2013
2 people found
this helpful
Longish review, if you only read some make sure you read the last paragraph! Rented with Envisage last academic year, 2012/2013. Initial service when looking at properties and when signing up for a place was good and professional. The initial admin fee to pay on signing ...
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What agent could do to change your mind?
Change your rent payment system, maybe set up a standing order for every month so you don\'t overcharge people. Just get more professional.
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“soo rubbish , they neglected us tenants, as a result of ......”

Oct 22,2013
Minithumbdown
By: 't'
Oct 22,2013
0 people found
this helpful
soo rubbish , they neglected us tenants, as a result of this I was in an accident that I had to go to the hospital - cut my glass DEEP. still till today no money or compensation has been received!!!!. they are now avoiding and ignoring ...
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What agent could do to change your mind?
just shit
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By: Ss
Mar 27, 2014
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This tenants comments suggest the type of person envisage we're dealing with. ...

“Worst estate agents ever would advise anyone not to use ......”

Apr 24,2013
Minithumbdown
By: 'kirsty'
Apr 24,2013
2 people found
this helpful
Worst estate agents ever would advise anyone not to use them. They are useless had a number of problems with them and many problems with the house which they refused to fix however continued to take our money...
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“Excellent service rented my house with envisage for 4 years and ......”

Apr 18,2013
Minithumbup
By: 'Baljit kaur'
Apr 18,2013
0 people found
this helpful
Excellent service rented my house with envisage for 4 years and would recommend to other landlords, I also received the all tenant references as requested and all check were very satisfactory. I would recommend envisage sales and Lettings to other landlords....
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“AVOID AT ALL COSTS. Took our money which included the ......”

Apr 09,2013
Minithumbdown
By: 'Arivind, Arnaurd, Dominic, Harry, Josephine, Micha'
Apr 09,2013
4 people found
this helpful
AVOID AT ALL COSTS. Took our money which included the bills yet never paid them on time. Our gas was cut off several times and so was the internet. Entered the property without warning on more than one occasion, one time which resulted in one ...
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What agent could do to change your mind?
Complied with their half of the tenancy agreement. Given answers to questions. Pay bills on time. Not try and take our deposits unlawfully. Operate lawfully and put deposits in a protection scheme.
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“I have used various agents to let and manage my ......”

Mar 28,2013
Minithumbup
By: 'Mic'
Mar 28,2013
0 people found
this helpful
I have used various agents to let and manage my properties over the years. But Envisage by far excel in terms of efficiency in letting properties and also in dealing with the day to day management of my properties, giving me peace of mind that ...
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“I placed my house for rent following my house sale ......”

Mar 24,2013
Minithumbup
By: 'Mrs SC Sandhu'
Mar 24,2013
0 people found
this helpful
I placed my house for rent following my house sale with another agent falling through. I was fortunate that Envisage found a family to rent my property in under a week. The family who have moved in are very happy with the service they received ...
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“Good client service and provided a great service and would ......”

Mar 17,2013
Minithumbup
By: 'Taxi'
Mar 17,2013
0 people found
this helpful
Good client service and provided a great service and would recommend to other landlords as I have done in the past. 4 out of 5....
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“BAD SERVICE. Staffs are very rude and they do not ......”

Jan 22,2013
Minithumbdown
By: 'Shane'
Jan 22,2013
5 people found
this helpful
BAD SERVICE. Staffs are very rude and they do not know everything about the property. Questions asked were not entertained and after asking more questions the staff was annoyed and raised her voice saying "I DON\'T KNOW!". I STRONGLY advice students to stay away ...
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What agent could do to change your mind?
ALL THE STAFFS ARE RUDE AND UNWILLING TO HELP.
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“I am one of a group of students who wanted ......”

Dec 28,2012
Minithumbdown
By: 'Elizabeth Hardiman'
Dec 28,2012
10 people found
this helpful
I am one of a group of students who wanted to rent with Envisage. After I expressed an interest in the property Envisage responded very promptly. However, they were very sketchy in the details of our expenses and the amount of rent we would be ...
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By: Josh Brown
Nov 30, 2013
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I see plenty of places where this can be Envisage's fault. -It's illegal to pressure tenants into paying any non-refundable fee without allowing them to see the COMPLETED contract. You should know that as estate/letting agents; look it up. -It's immoral (possibly illegal) to put so much pressure on potential tenants to pay so much money with no time to discuss/think things over. You just asked for £1050 on the spot, that's crazy. -It's immoral to allow such ridiculous price increases ...

“Very good service and provided me with great detail and ......”

Aug 01,2012
Minithumbup
By: 'Job'
Aug 01,2012
0 people found
this helpful
Very good service and provided me with great detail and offered great knowledge of the local area but most of all rented my house quick and was excellent I would recommend them to all customers....
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“GREAT SETRVICE AND A FANTASTIC APPROACH TO HELPING ME OUT ......”

Jul 30,2012
Minithumbup
By: 'MOHAMMED BARAZI'
Jul 30,2012
0 people found
this helpful
GREAT SETRVICE AND A FANTASTIC APPROACH TO HELPING ME OUT IN A DIFFICULT SITUATION, WOULD DEFINETLY ADVISE ENVISAGE TO ALL STUDENT GROUPS...
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“I am a student at the local University at Coventry. ......”

Jul 16,2012
Minithumbdown
By: 'Ama'
Jul 16,2012
5 people found
this helpful
I am a student at the local University at Coventry. From the moment me and my house mates joined Envisage it was a terrible experience. There happy to take your money but that is all they seem to do. Incompetent and rude staff who aren\...
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By: steve
Mar 17, 2013
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once again this client did not understand how the DPS system worked and that they had accepted the costs of repairs through the DPS system ...

“very good during the tenure, but did see a penny ......”

Feb 22,2012
Minithumbdown
By: 'spearhead'
Feb 22,2012
9 people found
this helpful
very good during the tenure, but did see a penny of the deposit back, he said there was work to be done in the bath room, he rennovated the wholehouse and expected us to pay for it! Very annoying! Students be aware, very shrewd guy, ...
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Areas covered
  • CV1
  • Coventry
  • Cv6
  • Cv2
  • Bedworth
  • Cv7
  • Cv3
  • Cv4
  • Cv5
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
33% customers were satisfied with fees 44% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

DPS SAGEagent Relocation Agent Network Property Redress Scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 4 16 0 0 1 0 2 3

Fees

student fees from £175.00-£600.00
residential fees from £175.00-£600.00
Last updated at 05/04/2017, 9:42 AM by

Complaints Procedure

visit our website
Last updated at 9:42 AM 05/04/2017 by

Awards won by Envisage Sales & Lettings Ltd, Coventry CV1 5EA

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed

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