Mossley Hill, Liverpool, L18
2.2/5, 21 reviews
33% recommended
33% lettings valuation accuracy
43% lettings fee satisfaction
No company information

Opening Hours
Address

Entwistle Green
18-20 Allerton Road
Mossley Hill,Liverpool
Merseyside
L18 1LN
0151 268 6009, 0151 268 6010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 33% 43% £450 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 3 2 4 2 1 0 3 2 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Unprofessional and forceful...”

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Jan 30,2021
Minithumbdown
By: 'Helen'
Jan 30,2021
1 people found
this helpful
Unfortunately I purchased a property through this Branch so I had no choice but to deal with them. However, if a property became available through them again, I would avoid the sale. They are very forceful in their approach, and their forms of communication are ...
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“House sale Aigburth...”

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Jan 10,2020
Minithumbup
By: 'Keith'
Jan 10,2020
0 people found
this helpful
Received great advice from the sales agent re presentation and marketing strategy. It worked since they sold my house within 5 days of it being on the market for a higher price than I was expecting....
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“That extra mile...”

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Mar 21,2019
Minithumbup
By: 'b'
Mar 21,2019
0 people found
this helpful
Full Marks, here, thanks to Gail J Hines Renting is stressful but Gail kept us fully informed, often going the extra mile Thank you to the Photographer who took some 1st class & professional photographs I believe here name was Sarah...
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“Outstanding...”

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Jan 14,2019
Minithumbup
By: 'Ian'
Jan 14,2019
0 people found
this helpful
Having had two valuations I opted to use another agent - how wrong was I. Gemma from Entwhistles was honest enthusiastic and true to her word. She sold my property albeit other units available at the same location for less asking price. Since selling my ...
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Comment on agent fees
The fees are what they are, other agents came in slightly cheaper, but did not have the interest to sell my flat. Entwistles pulled out all the stops and sold it, I retained the original estate agent who hardly sent any viewings to the flat - possibly two in three months, Entwhustles sent numerous.
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“Worst Estate Agents in the World!!...”

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Dec 19,2018
Minithumbdown
By: 'Angry'
Dec 19,2018
3 people found
this helpful
Would never recommend this branch to anybody!! Awful service standards all round!! 😡 totally mess you about and waste your time!...
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“Staff are amazing...”

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Nov 27,2018
Minithumbup
By: 'Gail'
Nov 27,2018
0 people found
this helpful
To my dear colleagues: I count myself lucky to work in an office with such caring employees. Thanks for being some of the most interesting people I've ever worked with. You all are the best." I am proud to work with a team full of ...
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Comment on agent fees
Very Good
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“Avoid at all costs...”

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Apr 24,2018
Minithumbdown
By: 'Donna'
Apr 24,2018
9 people found
this helpful
We have had our house up for sale with Entwistle Green now for almost four months. In that time we have had 3 viewings - two of which, were utter time wasters. They do not let anyone view your house who does not already have a ...
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Comment on agent fees
Expensive.
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“Avoid. Really just what all the other negative reviews say. ......”

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Sep 13,2017
Minithumbdown
By: 'Lord'
Sep 13,2017
1 people found
this helpful
Avoid. Really just what all the other negative reviews say. Positively abusive at times. I was a buyer who eventually withdrew because of a negative Surveyors Report (obviously that's not the EAs fault) but prior to that I was thinking of withdrawing because of their ...
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“If there was a zero I would use it. Poor ......”

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Feb 17,2017
Minithumbdown
By: 'Freedom'
Feb 17,2017
1 people found
this helpful
If there was a zero I would use it. Poor communication once they received your signature on the contract. So many hidden fees that I'm not even sure they can back up seeing as 2 people in the same complex paid different amounts for fees that ...
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Comment on agent fees
Awful. So many hidden fees. Told there was no initial charges yet the first months rent all went to them for "advertising fees" then there was renewal fees and a cease of contract fee which is nowhere to be seen or discussed initially. Also promised a floor plan on the initial advert which never materialised so even fees they collected for specific tasks that weren't done! They were also keen to lower the price of the rent within 3 days of it going on the market due to "limited interest"
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“Awful. Went to visit a property to rent. We were ......”

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Jan 31,2017
Minithumbdown
By: 'Unhappy'
Jan 31,2017
0 people found
this helpful
Awful. Went to visit a property to rent. We were shut outside while they agreed a let while everyone else viewing was outside in the cold and they had the cheek to then let us go round to view the property when they never had ...
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“We were renting a house in Ashbourne Road Aigburth for 3 ......”

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Jan 25,2017
Minithumbdown
By: 'Tony'
Jan 25,2017
4 people found
this helpful
We were renting a house in Ashbourne Road Aigburth for 3 years thought this Branch, We have given them a 1 Star rating only because could not choose 0 rating Where do we start, they Lied to use time and time again, Said they would not leave until ...
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“Under no circumstance use this estate agents. I asked them ......”

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Nov 17,2016
Minithumbup
By: 'Disatisfied'
Nov 17,2016
2 people found
this helpful
Under no circumstance use this estate agents. I asked them to sell my property. They secured very little viewing with minimal feedback, they lost the keys I had cut for them and continually palmed me off with very port excuses. The pictures were terrible they ...
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Comment on agent fees
Would not pay them a penny. Incapable of doing the most simple jobs and following basic instruction and work to cover up their mistakes
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“I contacted Entwistle Green 3 months ago with regards to renting ......”

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Jul 29,2015
Minithumbdown
By: 'Intimidatedandshoutedatcustomer'
Jul 29,2015
2 people found
this helpful
I contacted Entwistle Green 3 months ago with regards to renting our property at ??? as we had used them previously. I stress that we had no issues the last time and that was one of the factors which made us want to use Entwistle Green again. ...
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What agent could do to change your mind?
Fees are extortionate, especially when served with a side order of abuse.
Attached Filesnbsp;
Comment on agent fees
Fees are extortionate, especially when served with a side order of abuse.
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“AVOID AT ALL COSTS!!I am a recent graduate from ......”

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Feb 12,2015
Minithumbdown
By: 'Frustrated'
Feb 12,2015
0 people found
this helpful
AVOID AT ALL COSTS!! I am a recent graduate from university in Liverpool and my girlfriend is currently an undergraduate student in the city as well. We got a call from this estate agent after my girlfriend sent round emails to various estate agents as ...
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What agent could do to change your mind?
Fees were very high considering the complete lack of service we got from them.
Attached Filesnbsp;
Comment on agent fees
Fees were very high considering the complete lack of service we got from them.
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“On viewing the flat, EG's viewing agent told us the ......”

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Nov 20,2014
Minithumbdown
By: 'Hub83'
Nov 20,2014
1 people found
this helpful
On viewing the flat, EG's viewing agent told us the fees would be £40+VAT per person along with deposit etc. They eventually charged me over £300 per person in non-refundable fees, including a fee for an inventory which didn't exist. They were very keen to take ...
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By: FAZ
Jul 16, 2016
View all comments (1)
1000% COMPLETELY AGREE !!!! ...

“Highly recommended!!! Excellent customer service throughout and the team managed ......”

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Mar 27,2014
Minithumbup
By: 'Delighted'
Mar 27,2014
0 people found
this helpful
Highly recommended!!! Excellent customer service throughout and the team managed to find me an excellent tenant within 24 hours if my house being on the market! They also kept me updated throughout and the communication between members of the team was excellent! Would really recommend to ...
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“Well, where do I begin? To say I am furious ......”

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Nov 24,2013
Minithumbdown
By: 'EXTREMELYANGRYCUSTOMER'
Nov 24,2013
3 people found
this helpful
Well, where do I begin? To say I am furious is an understatement. Me and my 2 friends moved into a property with entwistle 7 weeks ago, to be now advised that our property is unlivable. In this case both the letting agent and land lord are ...
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“Please do not buy a house through Entwistle Green. I ......”

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Nov 23,2013
Minithumbdown
By: 'VeryUnhappyChappy'
Nov 23,2013
0 people found
this helpful
Please do not buy a house through Entwistle Green. I bought a while ago now and I simply can not understand how they are in business. I'd avoid then like the plague...
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What agent could do to change your mind?
They could have suggested someone else and had been upfront by saying they're only interested in your money.
Attached Filesnbsp;
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“Great agency, uncomplicated, relaxed, but at the same time responsible ......”

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Apr 12,2013
Minithumbup
By: 'Beso'
Apr 12,2013
0 people found
this helpful
Great agency, uncomplicated, relaxed, but at the same time responsible and reliable. Before taking any fees they contacted the landlord for his consent. Paying the application fee makes sure that no one else can view the appartment/house. Especially if you're from overseas this agency ...
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“I had my property on the market with entwistle green ......”

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Mar 07,2013
Minithumbdown
By: 'reb'
Mar 07,2013
4 people found
this helpful
I had my property on the market with entwistle green for 12 months. In that time it received 3 viewings, despite being a lovely property in a prime location. I had to conduct all 3 of these viewings myself, as they were 'too busy' to oblige. I did ...
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What agent could do to change your mind?
More accurate valuation,better customer support, organise viewings and do them themselves,etc,etc
Attached Filesnbsp;
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“This shower need a lesson in basic office administration, customer ......”

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Feb 20,2013
Minithumbdown
By: 'Lewis'
Feb 20,2013
10 people found
this helpful
This shower need a lesson in basic office administration, customer service and common courtesy. On the plus side a tenant was found. The rest is negative - key information and messages were not conveyed between their staff and to/from the landlord and tenant , leading ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Entwistle Green, Liverpool L18 1LN


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