“Seriously harmful estate agent...”
1 Star Review
Oct 30,2023
By:
'Elven'
Oct 30,2023
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: No
Postcode: L18
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: L18
2
people found
this helpful
Convicted murderer from a notorious Liverpool gang shooter family, drug mule, bully XL breeder, friends of murderer. These are the people the horrid incompetents at Entwistle Green (subsidiary of countrywide) put into my home.
I made the mistake of trusting entwistle green with renting and “...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Unprofessional and forceful...”
1 Star Review
Jan 30,2021
By:
'Helen'
Jan 30,2021
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: L8
Sales (as a Buyer)
Postcode: L8
1
people found
this helpful
Unfortunately I purchased a property through this Branch so I had no choice but to deal with them.
However, if a property became available through them again, I would avoid the sale.
They are very forceful in their approach, and their forms of communication are ...
read full review
1
people found
this helpful
Was this helpful?
Yes
5 Star Review
Jan 10,2020
By:
'Keith'
Jan 10,2020
Services: Sales (as a Vendor)
Sold price: £195
Would you recommend?: Yes
Postcode: L17
Sales (as a Vendor)
Sold price: £195
Postcode: L17
0
people found
this helpful
Received great advice from the sales agent re presentation and marketing strategy. It worked since they sold my house within 5 days of it being on the market for a higher price than I was expecting....
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Mar 21,2019
By:
'b'
Mar 21,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L18
Lettings (as a Tenant)
Postcode: L18
0
people found
this helpful
Full Marks, here, thanks to Gail J Hines
Renting is stressful but Gail kept us fully informed, often going the extra mile
Thank you to the Photographer who took some 1st class & professional photographs
I believe here name was Sarah...
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Jan 14,2019
By:
'Ian'
Jan 14,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: L7
Sales (as a Vendor)
Postcode: L7
0
people found
this helpful
Having had two valuations I opted to use another agent - how wrong was I.
Gemma from Entwhistles was honest enthusiastic and true to her word. She sold my property albeit other units available at the same location for less asking price.
Since selling my ...
read full review
Comment on agent fees
The fees are what they are, other agents came in slightly cheaper, but did not have the interest to sell my flat.
Entwistles pulled out all the stops and sold it, I retained the original estate agent who hardly sent any viewings to the flat - possibly two in three months, Entwhustles sent numerous.
0
people found
this helpful
Was this helpful?
Yes
“Worst Estate Agents in the World!!...”
1 Star Review
Dec 19,2018
By:
'Angry'
Dec 19,2018
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L15
Sales (Prospective customer)
Postcode: L15
3
people found
this helpful
Would never recommend this branch to anybody!! Awful service standards all round!! ð¡ totally mess you about and waste your time!...
read full review
3
people found
this helpful
Was this helpful?
Yes
5 Star Review
Nov 27,2018
By:
'Gail'
Nov 27,2018
Services: Relocation agent
Would you recommend?: Yes
Postcode: L181
Relocation agent
Postcode: L181
0
people found
this helpful
To my dear colleagues: I count myself lucky to work in an office with such caring employees. Thanks for being some of the most interesting people I've ever worked with. You all are the best."
I am proud to work with a team full of ...
read full review
Comment on agent fees
Very Good
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Apr 24,2018
By:
'Donna'
Apr 24,2018
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L19
Sales (Prospective customer)
Postcode: L19
9
people found
this helpful
We have had our house up for sale with Entwistle Green now for almost four months. In that time we have had 3 viewings - two of which, were utter time wasters. They do not let anyone view your house who does not already have a ...
read full review
Comment on agent fees
Expensive.
9
people found
this helpful
Was this helpful?
Yes
“Avoid. Really just what all the other negative reviews say. ......”
1 Star Review
Sep 13,2017
By:
'Lord'
Sep 13,2017
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: L15
Sales (as a Buyer)
Postcode: L15
2
people found
this helpful
Avoid. Really just what all the other negative reviews say. Positively abusive at times. I was a buyer who eventually withdrew because of a negative Surveyors Report (obviously that's not the EAs fault) but prior to that I was thinking of withdrawing because of their ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“If there was a zero I would use it. Poor ......”
1 Star Review
Feb 17,2017
By:
'Freedom'
Feb 17,2017
Services: Lettings (as a Landlord)
Rent PCM: £605
Would you recommend?: No
Postcode: L13
Lettings (as a Landlord)
Rent PCM: £605
Postcode: L13
1
people found
this helpful
If there was a zero I would use it. Poor communication once they received your signature on the contract. So many hidden fees that I'm not even sure they can back up seeing as 2 people in the same complex paid different amounts for fees that ...
read full review
Comment on agent fees
Awful. So many hidden fees. Told there was no initial charges yet the first months rent all went to them for "advertising fees" then there was renewal fees and a cease of contract fee which is nowhere to be seen or discussed initially. Also promised a floor plan on the initial advert which never materialised so even fees they collected for specific tasks that weren't done! They were also keen to lower the price of the rent within 3 days of it going on the market due to "limited interest"
1
people found
this helpful
Was this helpful?
Yes
“Awful. Went to visit a property to rent. We were ......”
1 Star Review
Jan 31,2017
By:
'Unhappy'
Jan 31,2017
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: L15
Lettings (Prospective customer)
Postcode: L15
0
people found
this helpful
Awful. Went to visit a property to rent. We were shut outside while they agreed a let while everyone else viewing was outside in the cold and they had the cheek to then let us go round to view the property when they never had ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We were renting a house in Ashbourne Road Aigburth for 3 ......”
1 Star Review
Jan 25,2017
By:
'Tony'
Jan 25,2017
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: L179
Lettings (as a Tenant)
Rent PCM: £750
Postcode: L179
4
people found
this helpful
We were renting a house in Ashbourne Road Aigburth for 3 years thought this Branch, We have given them a 1 Star rating only because could not choose 0 rating
Where do we start, they Lied to use time and time again, Said they would not leave until ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“Under no circumstance use this estate agents. I asked them ......”
1 Star Review
Nov 17,2016
By:
'Disatisfied'
Nov 17,2016
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: L26
Sales (Prospective customer)
Postcode: L26
2
people found
this helpful
Under no circumstance use this estate agents. I asked them to sell my property. They secured very little viewing with minimal feedback, they lost the keys I had cut for them and continually palmed me off with very port excuses. The pictures were terrible they ...
read full review
Comment on agent fees
Would not pay them a penny. Incapable of doing the most simple jobs and following basic instruction and work to cover up their mistakes
2
people found
this helpful
Was this helpful?
Yes
“I contacted Entwistle Green 3 months ago with regards to renting ......”
1 Star Review
Jul 29,2015
By:
'Intimidatedandshoutedatcustomer'
Jul 29,2015
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: No
Postcode: L18
Lettings (as a Landlord)
Rent PCM: £900
Postcode: L18
2
people found
this helpful
I contacted Entwistle Green 3 months ago with regards to renting our property at ??? as we had used them previously. I stress that we had no issues the last time and that was one of the factors which made us want to use Entwistle Green again. ...
read full review
What agent could do to change your mind?
Fees are extortionate, especially when served with a side order of abuse.
Attached Filesnbsp;
Comment on agent fees
Fees are extortionate, especially when served with a side order of abuse.
2
people found
this helpful
Was this helpful?
Yes
“AVOID AT ALL COSTS!!I am a recent graduate from ......”
1 Star Review
Feb 12,2015
By:
'Frustrated'
Feb 12,2015
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: L6
Lettings (as a Tenant)
Rent PCM: £450
Postcode: L6
0
people found
this helpful
AVOID AT ALL COSTS!!
I am a recent graduate from university in Liverpool and my girlfriend is currently an undergraduate student in the city as well. We got a call from this estate agent after my girlfriend sent round emails to various estate agents as ...
read full review
What agent could do to change your mind?
Fees were very high considering the complete lack of service we got from them.
Attached Filesnbsp;
Comment on agent fees
Fees were very high considering the complete lack of service we got from them.
0
people found
this helpful
Was this helpful?
Yes
“On viewing the flat, EG's viewing agent told us the ......”
1 Star Review
Nov 20,2014
By:
'Hub83'
Nov 20,2014
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: L17
Lettings (as a Tenant)
Rent PCM: £650
Postcode: L17
1
people found
this helpful
On viewing the flat, EG's viewing agent told us the fees would be £40+VAT per person along with deposit etc. They eventually charged me over £300 per person in non-refundable fees, including a fee for an inventory which didn't exist. They were very keen to take ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Highly recommended!!! Excellent customer service throughout and the team managed ......”
5 Star Review
Mar 27,2014
By:
'Delighted'
Mar 27,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: L18
Lettings (as a Landlord)
Postcode: L18
0
people found
this helpful
Highly recommended!!! Excellent customer service throughout and the team managed to find me an excellent tenant within 24 hours if my house being on the market! They also kept me updated throughout and the communication between members of the team was excellent!
Would really recommend to ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Well, where do I begin? To say I am furious ......”
1 Star Review
Nov 24,2013
By:
'EXTREMELYANGRYCUSTOMER'
Nov 24,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L132
Lettings (as a Tenant)
Postcode: L132
3
people found
this helpful
Well, where do I begin? To say I am furious is an understatement. Me and my 2 friends moved into a property with entwistle 7 weeks ago, to be now advised that our property is unlivable. In this case both the letting agent and land lord are ...
read full review
3
people found
this helpful
Was this helpful?
Yes
“Please do not buy a house through Entwistle Green. I ......”
1 Star Review
Nov 23,2013
By:
'VeryUnhappyChappy'
Nov 23,2013
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: L10
Sales (as a Buyer)
Postcode: L10
0
people found
this helpful
Please do not buy a house through Entwistle Green. I bought a while ago now and I simply can not understand how they are in business.
I'd avoid then like the plague...
read full review
What agent could do to change your mind?
They could have suggested someone else and had been upfront by saying they're only interested in your money.
Attached Filesnbsp;
0
people found
this helpful
Was this helpful?
Yes
“Great agency, uncomplicated, relaxed, but at the same time responsible ......”
5 Star Review
Apr 12,2013
By:
'Beso'
Apr 12,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L25
Lettings (as a Tenant)
Postcode: L25
0
people found
this helpful
Great agency, uncomplicated, relaxed, but at the same time responsible and reliable. Before taking any fees they contacted the landlord for his consent. Paying the application fee makes sure that no one else can view the appartment/house. Especially if you're from overseas this agency ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I had my property on the market with entwistle green ......”
1 Star Review
Mar 07,2013
By:
'reb'
Mar 07,2013
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: L17
Sales (as a Vendor)
Postcode: L17
4
people found
this helpful
I had my property on the market with entwistle green for 12 months. In that time it received 3 viewings, despite being a lovely property in a prime location. I had to conduct all 3 of these viewings myself, as they were 'too busy' to oblige. I did ...
read full review
What agent could do to change your mind?
More accurate valuation,better customer support, organise viewings and do them themselves,etc,etc
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“This shower need a lesson in basic office administration, customer ......”
2 Star Review
Feb 20,2013
By:
'Lewis'
Feb 20,2013
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: L8
Lettings (as a Landlord)
Postcode: L8
10
people found
this helpful
This shower need a lesson in basic office administration, customer service and common courtesy. On the plus side a tenant was found. The rest is negative - key information and messages were not conveyed between their staff and to/from the landlord and tenant , leading ...
read full review
10
people found
this helpful
Was this helpful?
Yes