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Entwistle Green

36 Topping Street Blackpool
Lancashire
FY1 3AQ

01253 846987

Aug 15,2016
Minithumbdown
By:
Aug 15,2016
2 people found
this helpful
I don't even know where to start. Over £300 in fees to move in and we have to constantly chase them up. They never return calls and when you finally reach a staff member you get spoken to like scum. We moved into the property with a smashed window. 2 weeks prior had been promised it would be fixed before we moved in (we have small children) fast forward six weeks and the window came through onto our dog, who suffered serious injuries. Shortly after we arranged a meeting with the landlord...
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What agent could do to change your mind?
Horrendous. Double that of other agents.
Comment on agent fees
Horrendous. Double that of other agents.
Was this helpful? Yes
Jun 23,2015
Minithumbdown
By:
Jun 23,2015
0 people found
this helpful
My tenancy started on 10 June this year. Month before move in they arrange viewing, house was clean, nothing damage inside. The day when we received key was for us big surprise. Carpets dirty, massive holes in walls, scaffolding in back yard. Ring them about 5 times daily from this day and they just keep ignoring me. just empty promises and nothing else. How come they rent house not ready for tenants?! Very very poor. And to be more funny all this time I'm dealing with manager of Entwistle Gree...
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Was this helpful? Yes
Nov 04,2014
Minithumbdown
By:
Nov 04,2014
1 people found
this helpful
This company is without doubt the worst letting agents I have ever dealt with. The majority of staff re offhand and the service from them is close to pathetic, I would NOT recommend them except perhaps to my worst enemy...
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What agent could do to change your mind?
They are NOT customer friendly and re inefficient in all aspects
Comment on agent fees
Exhorbitant
Was this helpful? Yes
Aug 22,2014
Minithumbdown
By:
Aug 22,2014
1 people found
this helpful
Terrible service only care about the money not the tenant even if you have an absent landlord never get back to you would never use ever again...
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Aug 18,2014
Minithumbdown
By:
Aug 18,2014
1 people found
this helpful
Complete and utter waste of my time ! Called to check viewings were still on just before leaving for our 4 hour journey to black pool only to be told ALL THREE properties had been withdrawn from the market !! Why no courtesy call ? Unprofessionalism at its best Dodge this estate agent bullet and use another company....
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Was this helpful? Yes
May 23,2013
Minithumbdown
By:
May 23,2013
5 people found
this helpful
Managed property, tenant wanted shower head raising, small job, it took their plumber 5 weeks to turn up who wanted £90 to do it and in the end I did the job myself. Fence panel damaged in storm, tenant reported it as she had a dog which could escape and 3 weeks later I was informed, it was fixed (again by me) within 48 hours. Despite me informing the manager that I wanted a periodic (rollling) contract, tenant told she has to leave. I was never sent a letter by Countrywide or Entwistle Gr...
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What agent could do to change your mind?
He could have offered to repay some of the ‚£1,104.18 he has had in all the different fees that have been taken for services never provided. This property is let out to provide some financial support to my mother who\'s house it is and she has fees of ‚£1700 every four weeks To maximise income it was suggested we re-carpet throughout so new carpets were fitted throughout, not expensive ones but practical polypropylene ones in October and with new lino in the kitchen and both toilets we spent nearly ‚£2000. Along with other expenses including landlord insurance so far we have only just broken even and we are back to square one. Quite frankly this has been one of the most disappointing experiences of my 59 year life. To be frank I am not sure anything could change my mind about this incident and the information should be out there to warn others of their sharp practices. It is high time this industry was regulated.
Was this helpful? Yes
Jan 19,2013
Minithumbdown
By:
Jan 19,2013
3 people found
this helpful
Branch mis-advised on purchasers circumstances which resulted in delays in selling of 10 months. Branch manager would not take calls and would tell staff to say he was out of office. Mortgage adviser also failed to provide purchasers circumstances....
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What agent could do to change your mind?
They should have followed rules in Estate Agency Act. Dealt with complaint correctly. Manager should be re-trained.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 17% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £55,000
  • Max: £55,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Natalie  Russell - upload your photo Natalie Russell
6 reviews

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Pamela Howe - upload your photo Pamela Howe
0 reviews

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Paul Wignall - upload your photo Paul Wignall
1 reviews

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Daniel Proctor - upload your photo Daniel Proctor
1 reviews

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Caroline Whittaker - upload your photo Caroline Whittaker
2 reviews

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