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    Natalie Russell
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    Joanne Graveson
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    Louise Warburton
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    Kelly Ryder
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    Mattheu Collins
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    Charlotte Langford
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    Julie Winkler
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    Katy Labrow
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    Paul Hefferan
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    Michael Treadwell
No description for branch.
Entwistle Green

10 The Rock Bury
Greater Manchester
BL9 0NT

0161 956 2223, 0161 956 2222

Sep 28,2016
Minithumbdown
By:
Sep 28,2016
2 people found
this helpful
I met Michael Treadwell from the Bury branch for a flat viewing. He showed up 20 minutes late, didn't ring to let me know, or explain why he was late when he got there. I understand people get held up, but I had another flat viewing lined up with another agency which he knew about, but I ended up missing it because of this. Calling to let me know he will be late would have been appreciated. The flat I saw was nice, so I ended up going for it. I hung around for an hour for him to get back to t...
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Was this helpful? Yes
Feb 25,2016
Minithumbdown
By:
Feb 25,2016
0 people found
this helpful
Getting repairs at one point took so many contacts it was ridiculous (literally months and months). Finally, we were sent a letter saying we had to move as the landlord was going to sell. We asked if we could perhaps stay longer, as the move was at a bad time (Christmas) and relatives from the states were already booked to come, and they never bothered to even answer us. We even offered to pay much more rent. Nothing! Have moved out of their rental property yet still have not received...
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Was this helpful? Yes
Jan 22,2016
Minithumbdown
By:
Jan 22,2016
0 people found
this helpful
Poor Service. Basically been trying to contact someone in the lettings side, leaving messages/emails/complaints regarding the property I let out and received nothing. When i finally managed to get a managers attention he replied 2 days later and said he will deal with tomorrow. I have paid a full management fee since renting the property out and at the first sign of trouble i have ended up having the environmental health call because the tenant also was unable to get contact with them (i didn...
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Comment on agent fees
too much for what they did. should be free!
Was this helpful? Yes
Jan 20,2016
Minithumbdown
By:
Jan 20,2016
0 people found
this helpful
This place was supposed to be managing my house. But after 2 years with a tenant. When they move out the place was completely trashed. The whole house smelt of dog urine. All the carpets where ripped. The walls had been painted silly colours. After all this they didn't pay me my bond for 5 weeks and when they did it was half the amount. What am I paying these guys monthly for??????This company is a joke. I wouldn't trust this company with anything. My house is now unliveable!!!!!!!!...
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Was this helpful? Yes
Jan 11,2016
Minithumbdown
By:
Jan 11,2016
0 people found
this helpful
Worst agency ever, emailed loads times never get a reply, been into the office multiple times get told someone will ring me but nobody ever does....
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What agent could do to change your mind?
Bad.
Comment on agent fees
Bad.
Was this helpful? Yes
Dec 10,2015
Minithumbdown
By:
Dec 10,2015
0 people found
this helpful
Quite appalling service .worse service from any estate agent in Bury. Asked to view a house and was assured it's a acompanied viewing.then rang with pathetic excuse saying could not be accompanied as negotiatar was ill. After visiting the house we received no feedback calls at all ,the only estate agent not to ask for feedback. Emailed asking why such bad service and eventual call back received. No apologies at all given .we then put offer in on house and was promised a call to say yes or no.No...
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Was this helpful? Yes
Nov 14,2014
Minithumbdown
By:
Nov 14,2014
1 people found
this helpful
EG were expensive but I didn't mind initially because I assumed that the level of service would reflect this (how wrong was I!) the communication was diabolical (promised call back - never received) The terms of the contract were changed, I called them to ask how the 6 month inspection went and was told that they no longer do them unless requested (a 6 month inspection was the case when I first signed up) the first thing Joanne did was provide my personal mobile to the tenant to relief herself...
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What agent could do to change your mind?
Better communication, should of been more clear regarding further charges and changes to contract rather than referring me to the small print every time because it was clear that staff knowledge was clearly lacking and finally of some sort of service.
Comment on agent fees
I found EG expensive but wouldn\'t of minded if the level of service had reflected it.
Was this helpful? Yes
Sep 02,2012
Minithumbdown
By:
Sep 02,2012
0 people found
this helpful
I tried numerous times to deal with this agent - BURY and CHORLEY offices. All they want to do is sell you their financial adviser services and mortgages. My girlfriend tried to organise 3 viewing of three properties with different agents, two were back in touch the same or next day... Still waiting for Entwistle Green, who promised to be back in touch when they spoke with the seller. In the end i spoke with the seller myself who stated they had no contact from ENTGREE and had been available al...
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What agent could do to change your mind?
Rubbish Dont get back, Dont pass on leads and viewing requests to sellers All they want to do is sell mortgage advice.
Was this helpful? Yes
Areas covered
  • BL0
  • BL8
  • BL9
  • OL10
  • M24
  • M26
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 0 2 0 0 0 0 0 4
Natalie  Russell - upload your photo Natalie Russell
6 reviews

About Natalie No description set View full profile
Joanne Graveson - no image available Joanne Graveson
Lettings Manager
1 reviews

About Joanne No description set View full profile
Louise Warburton - no image available Louise Warburton
Lettings Negotiator
0 reviews

About Louise No description set View full profile
Kelly Ryder - no image available Kelly Ryder
Senior Branch Manager
0 reviews

About Kelly No description set View full profile
Mattheu Collins - no image available Mattheu Collins
Marketing Advisor
0 reviews

About Mattheu No description set View full profile
Charlotte Langford - no image available Charlotte Langford
Senior Property Negotiator
0 reviews

About Charlotte No description set View full profile
Julie Winkler - no image available Julie Winkler
Property Negotiator
0 reviews

About Julie No description set View full profile
Katy Labrow - no image available Katy Labrow
Property Negotiator
0 reviews

About Katy No description set View full profile
Paul Hefferan - no image available Paul Hefferan
Mortgage Consultant
0 reviews

About Paul No description set View full profile
Michael Treadwell - upload your photo Michael Treadwell
1 reviews

About Michael No description set View full profile

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Fees

No fees set.
Last updated at 11:46 AM 27/03/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:46 AM 27/03/2015 by allAgents

Awards won by Entwistle Green, Bury BL9 0NT

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