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    Natalie Russell
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    emily howes
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    Sophia
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    Tom
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    Martin
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    Sharon Gate
No description available.
Entwistle Green

10 Sudell Cross Blackburn
Lancashire
BB1 7EB

01253 846994, 01254 898367
Website not available

Properties for Sale
Properties to Rent

Sep 20,2017
Minithumbdown
Martin
Sharon Gate
By: 'Mark Morgan'
Sep 20,2017
1 people found
this helpful
Terrible service and attitude, bordering on insulting. Never before have I encountered a manager who when asked what he has done to find out why the rental payment is continually late states "what do you want me to do, turn her upside down and ...
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Was this helpful? Yes
Jul 29,2016
Minithumbdown
By: 'LoobyLou'
Jul 29,2016
2 people found
this helpful
Absolutely disgusting customer service. I rang to enquire about a rental property as I am moving into the area for work purposes. I was spoken to like a piece of dirt, as if by wanting to rent I was the scum of the earth. Many ...
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What agent could do to change your mind?
Double the amount other letting agencies charge in the area.
Attached Files
Comment on agent fees
Double the amount other letting agencies charge in the area.
Was this helpful? Yes
Jan 20,2016
Minithumbup
By: 'Mrs S Mills'
Jan 20,2016
0 people found
this helpful
I couldn't recommend E.Green - Blackburn more highly first class service. Staff polite, professional and listened to what we wanted. Moving really was stress free thanks guys. Love love our new place....
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Was this helpful? Yes
Nov 07,2014
Minithumbdown
Sophia
Tom
By: 'Jonathan Allan'
Nov 07,2014
1 people found
this helpful
Stay well clear of entwistle green Blackburn,the manager Sophia is very rude,and did nothing on the property we went for from start to finish,didn't turn up on day to give us keys and didn't get a tenants agreement or deposit guarantee ,and ...
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What agent could do to change your mind?
Been there from start to finish and communication skills which none have
Attached Files
Comment on agent fees
Pathetic for what they do for you nothing
Was this helpful? Yes
Oct 15,2014
Minithumbdown
By: 'alison'
Oct 15,2014
0 people found
this helpful
The waiting time for repairs is absolutely shocking sometimes. The staff are always argumentative and never take blame for anything even though they are in the wrong....
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What agent could do to change your mind?
They could be a lot more polite and try and accept some responsibility that there is no communication in the office between them all.
Attached Files
Was this helpful? Yes
Jul 07,2014
Minithumbdown
By: 'adav72'
Jul 07,2014
0 people found
this helpful
The worst service providing company (never mind Lettings Agency) I have ever encountered. Their idea of service provision is as follows: 1. Promise to do a significant list of things as requested by the customer 2. Take your money. 3. Don't do any of the jobs requested 4. Ignore ...
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What agent could do to change your mind?
Fulfilled their obligation to make the property good prior to tenancy. Taken responsibility for their many errors
Attached Files
Comment on agent fees
I reluctantly terminated my agreement due to the appalling service and had to pay an extortionate ‚£360 re-marketing fee just for them to re-post a property on Rightmove.
Was this helpful? Yes
May 10,2014
Minithumbdown
By: 'Landlord'
May 10,2014
0 people found
this helpful
As a landlord I\'ve had a lot of problems with this firm. They took over the small local firm I had used and trusted and promised to improve what was already a good service - so I stayed with them. Their communication is very ...
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What agent could do to change your mind?
Clear and effective communication with one point of contact. Fair and transparent fees and charging. Regular inspections and reports.
Attached Files
Was this helpful? Yes
Feb 05,2014
Minithumbdown
By: 'ernie'
Feb 05,2014
1 people found
this helpful
Only interested in getting someone in as soon as possible. There was no consideration about the reliability of the tenant or what we had specified we wanted. We ended up with a tenant who did not pay on time and caused significant damage to our ...
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Was this helpful? Yes
Jan 28,2013
Minithumbdown
emily howes
By: 'NotSoJollyJayne'
Jan 28,2013
4 people found
this helpful
I had to move to Darwen from Plymouth because of work. As I had to do rental property via internet and phone I decided to use what I thought to be a reputable national company even though their administratio fee\'s were way above other ...
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What agent could do to change your mind?
They could have cleaned and repaired before our arrival and sorted out the dispute with the landlord regarding who pays for what afterwards. They could have not lied about the landlady being aware of us back in December and leading us to believe all was sorted when it clearly wasn\'t. They could replace the lock so we have access to the back for fire safety reasons at least, not to mention security considering how awful the previous tenant left the property. They could have the courtesy to return as promised daily phone calls. They could have far better customer service training. The attitude of some staff when talking to both myself on the phone and face to face with my elderly father who was messed about and treated terribly when trying to collect keys for us is appalling. There is no excuse for bad manners - ever!
Attached Files
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 3 0 4 0 0 1 0 0 1
Natalie  Russell - upload your photo Natalie Russell
5 reviews

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emily howes - upload your photo emily howes
1 reviews

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Sophia  - upload your photo Sophia
1 reviews

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Tom  - upload your photo Tom
1 reviews

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Martin  - upload your photo Martin
1 reviews

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Sharon Gate - upload your photo Sharon Gate
1 reviews

About Sharon No description set View full profile

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Complaints Procedure

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Awards won by Entwistle Green, Blackburn BB1 7EB

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