The Bournemouth office is a family owned business based in the Winton Banks area of the Town. The office location is high profile and attracts a great deal of passing trade and recognition. The owners of the business Jeff Thomas, daughter Lisa and son Jonathon play an integral role in the day to day running of the company. They combine exceptional management and organisational skills with an in-depth knowledge of how to deliver an advanced property service. Our team is focused on delivering a d Read full description...edicated and complete service for all aspects of moving home. We also specialize in Lettings and manage hundreds of both residential and student properties at our Property Management Centre (open 24/7) providing and unrivalled service to both Landlords and Tenants. We can also assist new and existing Landlords with buying and selling Properties. Some key features of our service include: • In recognition of the advanced service provisions offered to clients, Enfields won Silver for the Best Single Office in the South West of England at the recent Estate Agency of the Year Awards 2013. •Winners of the Silver and Bronze Award for our exceptional lettings service and a Silver Award for New Homes. •Links to all major property portals i.e Rightmove, Property Finder, Find a Property.com, Primelocation, Zoopla, Globrix and many others •Exceptional property particulars •Floor plans on every property •Property editorials •Local and national advertising •Open 7 days a week for viewings with longer opening hours •Accompanied viewings •Feedback after every viewing •Weekly Marketing reviews •Access to your property profile 24 hours a day by way of a unique PIN number linked to your property •Personal sales progression •Dedicated Property Management Centre (24 hour hotline) •In-House Independent Financial Advisor •Proactive approach to achieve the best results for our customers If you have any questions regarding the services we offer, wish to book a market appraisal of your property or wish to register as an applicant for sales of lettings please contact us.
Enfields Estate Agents

383 Wimborne Road Winton, Bournemouth
Dorset
BH9 2AQ

01202 635870
Website not available

Properties for Sale
Properties to Rent

“Awful!!...”

Aug 31,2018
Minithumbdown
By: 'Avoid!!!'
Aug 31,2018
0 people found
this helpful
Paid to move into a property declared a CCJ said it wouldn't be a problem took my money and told me 1 weeks before move in that landlord didn't accaept! Now homeless with a baby!...
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Comment on agent fees
Bad!!!
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“Amazing people!!!...”

May 08,2018
Minithumbup
By: 'Robert Dabrowski'
May 08,2018
0 people found
this helpful
Enfields are truly amazing estate agents. I bought my flat in 2016 and had difficulty selling it until I met the team from Enfields. They advised me to rent my property out first before we start selling it again, just to give it a break. So, ...
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“Genuinly helpful, no hard sales pitch...”

Mar 27,2018
Minithumbup
By: 'Amy'
Mar 27,2018
0 people found
this helpful
We first met Bethany 4 years ago when looking for our first property, although we didn't purchase our house through Enfields Bethany kept in contact with myself over the years, and when thinking about selling Enfeilds were the first people we called. Bethany gave us ...
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Was this helpful? Yes

“A partnership, not a supplier....”

Mar 27,2018
Minithumbdown
By: 'Mark David Hill'
Mar 27,2018
0 people found
this helpful
I have a portfolio of various property types managed by Enfields. I feel I have a partnership with Lisa more than a client/supplier relationship. She is part of my team....
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Comment on agent fees
The fees are appropriate.
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“SUPER QUICK SALE...”

Mar 26,2018
Minithumbup
By: 'Mandy Fitzmaurice'
Mar 26,2018
1 people found
this helpful
From start to finish, Beth and the team at Enfields have been great to work with. Warm and friendly and focused on getting you a good sale and quickly. We havent bought/sold a property in over 17 years, so the process is entirely different to ...
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Comment on agent fees
Good
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“Efficient friendly team that keep us updated regularly...”

Mar 23,2018
Minithumbup
By: 'Reidy'
Mar 23,2018
0 people found
this helpful
Have dealt with Enfields for the last three years and found them to be most efficient & helpful. We mainly deal with Bethany & Lisa both on sales & lettings. All our student properties are currently let out through Enfields & they are quick to ...
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Comment on agent fees
Good
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“Excellent Service...”

Mar 19,2018
Minithumbup
By: 'Toby Hillier'
Mar 19,2018
0 people found
this helpful
We have had an excellent service from Enfields, our account manager Kate Nobble has been very efficient and reliable. We had issues with our boiler after the "beast from the east" and Kate got everything sorted in a matter of hours. Constant communication ...
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“Enthusiasm and commitment...”

Mar 18,2018
Minithumbup
By: 'Daph'
Mar 18,2018
0 people found
this helpful
I have recently sold my property through Enfields, and Jonathon Thomas and his team have been fantastic from the first point of contact. They respected my request not to contact me, and when I later instructed them I was met with warmth, professionalism and boundless ...
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Was this helpful? Yes
Mar 06,2018
Minithumbup
By: 'S.Rodak'
Mar 06,2018
0 people found
this helpful
Unbelievably so helpful, Kate was so helpful from just general advice on student lettings to even making a viewing for my daughter was just so easy and remarkably stress free, the whole process as a guarantor even though my daughter is the other side of ...
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Comment on agent fees
good
Was this helpful? Yes
Jul 17,2017
Minithumbup
By: 'Michael Davies and Lisa Thomas'
Jul 17,2017
0 people found
this helpful
The Enfields are professional Estate Agents. We have been with them for 4 years and no problems. We recommend them....
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Comment on agent fees
They are very good estate agents and to us we have been charged a very reasonable fees.We are happy with them.
Was this helpful? Yes
By: Chris
Sep 06, 2018
View all comments (1)
This company doesnt help tenants that are in a hurry to move in, even if they already have the money, they dont do any exceptions at all, they are rude, speak back to customers, and they dont bother to help, I would not recommend this letting agents at all, also they pass around your documents so therefore everything changes now and then. Someone should really comply about their service . Awful. ...
Dec 30,2016
Minithumbup
By: 'Nicky Mint'
Dec 30,2016
0 people found
this helpful
I would just like to thank Hanna for all your help sorting out the new tenant. My involvement with you during the last year, firstly sorting the tenancy for Harry and secondly coming out of it. Time and time again you showed total professionalism in ...
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Was this helpful? Yes
Nov 25,2016
Minithumbup
By: 'Michael Davies'
Nov 25,2016
0 people found
this helpful
Enfields has been looking after our buy-to-let flat for nearly 2 years now and we highly recommend their services. All the staff we deal with, especially Michael from property maintenance who we deal with on a regular basis, are always very attentive and go out of ...
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Comment on agent fees
Highly recommend Enfield's service.
Was this helpful? Yes
Oct 07,2016
Minithumbup
By: 'Chequers'
Oct 07,2016
1 people found
this helpful
Enthusiastic & proactive. Bethany arranged an open day which created great interest in the property which sold very quickly at £5000 more than the asking price, Jonathon kept us informed weekly & answered all queries promptly. Would have no hesitation to use them again....
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Comment on agent fees
competitive for service offered.
Was this helpful? Yes
Sep 22,2016
Minithumbup
By: 'Jason west'
Sep 22,2016
0 people found
this helpful
The feedback from the staff at the winton branch have been outstanding very responsive very responsible and conveyed themselves at a top level in their profession and because if that im giving them 5 stars...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 14,2016
Minithumbup
By: 'Student let Rob😆'
Sep 14,2016
1 people found
this helpful
I have found the team as a whole to be very good .As an experienced landlord with over 10years experience I have used most of the agents in Winton. Enfields comes out head and shoulders above the rest they compete effectively ,deal with landlords and ...
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Comment on agent fees
With regards to the fees I have found them to be fair in comparison .
Was this helpful? Yes
Sep 08,2016
Minithumbdown
By: 'Disappointed'
Sep 08,2016
4 people found
this helpful
Very unprofessional, lack of basic communication, very lazy approach to situations, obviously needs more professional training and development. Customer Service skills is exceptionally POOR! Go to someone else, if not a different agency. If I could put no stars, I would....
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Was this helpful? Yes
May 12,2016
Minithumbup
By: 'Howard'
May 12,2016
0 people found
this helpful
Hanna is a very helpful, pleasant girl who keeps us updated constantly with tenant details and progress of rental agreements. This is the second year we have dealt with her and everything has been fine....
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Comment on agent fees
Good
Was this helpful? Yes
May 09,2016
Minithumbdown
By: 'Student'
May 09,2016
2 people found
this helpful
I do not recommend this agency for students, from what I've experienced and read here they take advantage of students and young people renting for the first time. We have had issues regarding housemates and were left with two people in a four bedroom house ...
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Comment on agent fees
Ridiculous.
Was this helpful? Yes
Sep 24,2015
Minithumbup
By: 'Peter Redman'
Sep 24,2015
0 people found
this helpful
I am very pleased with Michael Davies who deals with all issues relating to the day to day management of the property, who always replies with sensible and timely advice. The leetings section is slightly less responsive...
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Was this helpful? Yes
Aug 21,2015
Minithumbdown
By: 'John.'
Aug 21,2015
2 people found
this helpful
Horrible people! Avoid this hopeless agent.. Cheated to cut my deposit amount. Used ADR (alternate dispute resolution) by DPS service to get it back. Absolute useless people. Jonathan Thomas is the biggest cheater of all....
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What agent could do to change your mind?
Horrible people! Avoid this hopeless agent.. Cheated to cut my deposit amount. Used ADR (alternate dispute resolution) by DPS service to get it back. Absolute useless people.
Attached Files
Was this helpful? Yes
Aug 03,2015
Minithumbdown
By: 'A very angery student'
Aug 03,2015
2 people found
this helpful
DO NOT RECCOMEND STAY AWAY!!!!!! I am a paying customer which I and my friend had paid in admin fees £450 together to rent a two bed student property. First of all COMMUNICATION is TERRIBLE! And this should be the most important part of th ...
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Was this helpful? Yes
Apr 24,2014
Minithumbdown
By: 'Ciara137'
Apr 24,2014
4 people found
this helpful
Enfields were awful, I\'m pretty certain they took advantage of the fact that we were students. Our tenancy agreement originally came back with loads of mistakes and our inventory had to be done numerous times as when we corrected the original mistakes they would ...
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What agent could do to change your mind?
Read review above and do the opposite
Attached Files
Was this helpful? Yes
Apr 07,2014
Minithumbup
By: 'Emma'
Apr 07,2014
0 people found
this helpful
Enfields were extremely pro-active in selling my flat. I was very impressed with the professional & courteous manner of all the staff involved & that they did what they said they would do, when they said they were going to do it. They were honest ...
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Was this helpful? Yes
Apr 03,2014
Minithumbdown
By: 'Unhappy parent'
Apr 03,2014
3 people found
this helpful
This is a terrible \'agency\'. Steer well clear at all costs - "*". Our daughter and her friends had contact with this company in November last year, and we have recently discovered this website and we feel it important to share the poor ...
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What agent could do to change your mind?
I know that Estate Agents don\'t have the best reputation, but intentionally misleading children is wrong.
Attached Files
Was this helpful? Yes
By: Jonathon Thomas
Apr 17, 2014
View all comments (1)
Thank you for taking the time to give feedback on your recent experience with Enfields. I was disappointed to read that you were not satisfied with the service, and have shared your thoughts with our letting team. There cannot be any excuse for issues arising from a lack of communication relating to viewings. Please rest assured that the matter has been addressed for urgent review and I have made sure that additional training is taking place to address the service issues which you experience ...
Feb 24,2014
Minithumbup
By: 'Tompkins'
Feb 24,2014
0 people found
this helpful
I found enfields/Chelsea to be extremly efficient and communicative, They kept you up to date on a daily basis and made the process of selling alote easier, I would you use them again....
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Was this helpful? Yes
Feb 10,2014
Minithumbdown
By: 'Unhappy moo'
Feb 10,2014
1 people found
this helpful
*Student letting*. This is a rubbish agency. I would never recommend them to anyone. The staff need to be trained on organisational skills-had to phone 8 times before I got a response. In addition, my appointments were cancelled and also on calling up about finding an ...
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What agent could do to change your mind?
Would of helped if they were less pushy, respectful and learnt to respond to customers.
Attached Files
Was this helpful? Yes
By: Jonathon
Feb 14, 2014
View all comments (1)
Firstly thank you for taking the time to write your review although we are extremely disappointed at the one star you have awarded us. Clearly we did not meet your expectations this time but I would like to examine some of your points. I am sorry to read that you had experienced difficulty in getting hold of a member of staff that could assist you with your query. Our sales team are highly trained but due to the high demand for student accommodation we have received this year we have had dif ...
Feb 06,2014
Minithumbup
By: 'Lindsey Costello'
Feb 06,2014
0 people found
this helpful
From the point of negotiating a purchase price through the helpful staff at Enfields to completion our experience was super excellent. All staff were helpful and supportive on the phone - messages passed on and return calls made as promised, enquiries dealt with promptly and ...
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Was this helpful? Yes
By: Jonathon Thomas
Feb 11, 2014
View all comments (1)
Your generous comments have been conveyed to the team with specific praise to Chelsea We are delighted by your positive feedback, which shall serve as a further source of inspiration for us to achieve higher standards of Customer excellence We greatly value your support and hope we can help you in the future Kind Regards Jonathon Thomas Director ...
Nov 27,2013
Minithumbup
By: 'Geoff'
Nov 27,2013
0 people found
this helpful
Great service from the very first; providing above and beyond levels of service. Enfields Bournemouth are always friendly, quick to respond and highly professional in all facets of operation. Could not recommend highly enough! Thank you Enfields Bournemouth....
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Was this helpful? Yes
Oct 07,2013
Minithumbup
By: 'DJB'
Oct 07,2013
0 people found
this helpful
Enfields were recommended to us, and I am so glad that they were! I have found them to be professional, proactive and friendly. I would have no hesitation in recommending Enfields in Bournemouth wholeheartedly!...
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Was this helpful? Yes
Oct 07,2013
Minithumbup
By: 'DJB'
Oct 07,2013
0 people found
this helpful
Enfields were recommended to us, and I am so glad that they were! I have found them to be professional, proactive and friendly. I would have no hesitation in recommending Enfields in Bournemouth wholeheartedly!...
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Was this helpful? Yes
Areas covered
  • BH9
  • BH10
  • BH11
  • BH1
  • BH2
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £295,000
  • Max: £300,050

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 1 6 7 18 0 8 0 2 3

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 5:18 PM 14/03/2018 by Jonathon Thomas

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