• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
  • Adam Cast
    Adam Cast
  • Holly Shell
    Holly Shell
  • Will Coombes
    Will Coombes
  • upload your photo
    Bryan Powis
Customer service is our passion and the central plank around which our founder built the eMoov estate agency business. It's been a hard slog but we have just achieved the incredible accolade of being rated as the UK's Number 1 estate agent for customer service of over 25,800 branches. This cements our unique proposition as being the best estate agent in the country coupled with a very attractive, low fixed fee and 24/7 platform technology that truly empowers our customers. Estate agency needed Read full description... to be better. Now it is.
eMoov.co.uk

New North House, Ongar Road Brentwood
Essex
CM15 9BB

0333 121 4950 local rate

Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
this helpful
Fantastically easy to do. Lucia was amazing and we had a few laughs along the way during a 'difficult' sale. Prompt and professional responses. Exactly what it says on the tin....
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Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
this helpful
Top notch service, quick and efficient responses from Ross. He worked hard to move things forward and this was much appreciated. I highly recommend Emoov to any prospective seller....
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Mar 01,2017
Minithumbup
By:
Mar 01,2017
0 people found
this helpful
The online booking service was effective. The day our offer was accepted, I felt very bombarded with my phone persistently going off whilst I was at work and my contact details being given to a finance company without my permission and them criticising my mortgage broker and putting pressure on me to go with them - I think it would be best to ask a client before sharing details, and seeing as we already had our mortgage in principle, that would show that we didn't need to be in touch with anyon...
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Was this helpful? Yes
Feb 28,2017
Minithumbup
By:
Feb 28,2017
1 people found
this helpful
Will was tremendously helpful and professional when dealing with my case and ensured he kept me up to date with a quite frustrating at times sale. He was always super friendly and accommodating and endeavered to find a solution to all problems. I cannot leave enough good feedback for Will!...
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
Same service as traditional estate agents for a 10th of the price... hard to imagine how traditional estate agents are going to compete. We did the viewings ourselves which seemed to go fine. EMoov were very professional and helpful. I'd recommend them to anyone. All the staff were really friendly and helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
My experience has been pleasant so far with Emoov, Lucia has been very thorough and polite in all transactions. I am looking forward to a smooth exchange in the next few weeks...
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
From start to finish Tom Daley and his team were very helpful, always there to answer any questions, would use again...
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Comment on agent fees
Happy with fees
Was this helpful? Yes
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
So far all correspondence with Lucia has been dealt with in an extremely efficient manner with lots of feedback. Very impressed with my experience buying through Emoov to date....
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
I have been very happy with the professional work that Lucia has helped me with . I think I would have been stressed without her at the end of a phone, she always answers my emails and telephone calls and if not available she always rings me back . I am very impressed with the service. Thank you for all your hard work in chasing the solicitor Maria Hathaway...
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Comment on agent fees
Fees are are good .
Was this helpful? Yes
Feb 27,2017
Minithumbup
By:
Feb 27,2017
0 people found
this helpful
What a great personal service that is really a on-line idea all staff are so efficient giving a quick and easy to use service Charles was on time with a friendly and informatie manor and all in all amazing in one word !! Thanks...
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Comment on agent fees
as it says on the tin - no hidden costs thanks
Was this helpful? Yes
Feb 26,2017
Minithumbup
By:
Feb 26,2017
0 people found
this helpful
Great efficient, friendly, professional service. Emails, texts etc answered immediately. Good local knowledge / guidance on price etc. Pleasure to do business with....
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Comment on agent fees
Reasonable all inclusive price for selling. Discount offered for selling more than one property.
Was this helpful? Yes
Feb 25,2017
Minithumbup
By:
Feb 25,2017
0 people found
this helpful
Megan has been great help and key person during the sale of our flat. She was very efficient and always reacted swiftly providing answers to our questions. She has gone extra mile dealing with both party solicitors and we appreciate all what she done for us. We can't thank her enough....
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Comment on agent fees
great value for money
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Megan provided quick, efficient and professional service & communication throughout our transaction. Quick to reply to messages and return phonecalls and always on hand to offer independent advice when required. Great experience and would definitely use in the future if I was marketing a property....
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Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
My experience of Emoov has been extremely positive. I definitely think online estate agency is the way forward. The technology really does work and you have a good amount of control...this aside however, what differentiates Emoov from high street estate agents and possibly the other online agencies is the fantastic level of customer service. Everyone I spoke to has been very professional and knowledgeable. For the progression of my sale however two individuals have been particularly helpful. Mol...
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Comment on agent fees
Incredibly good value
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Thank you for a good service and all your help around my move. I will recommend to people in the future....
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Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Both Megan and Will have been extremely efficient and helpful with all my queries and are always so friendly in their approach. I know that whenever I have a question they will help find an answer as soon as possible - it has really helped speed the process along. Thanks guys!...
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Was this helpful? Yes
Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
We sold our house through Emoov and have been very impressed with not just the professional standard on the selling but the after sale service which has been first rate.All the staff which we had occasion to speak to were all helpful especially Sarah who has kept us informed all the time, she is definitely one of the reasons we will recommend Emoov to anyone who needs an estate agent. Well done Sarah....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
We have just exchanged contracts and couldn't be happier with the service and endless support we have received from eMoov! THANK YOU SARAH JAMES! And also thanks goes to TOM DAVEY and WILL COOMBES who often stepped in when Sarah was on leave and expertly picked up where Sarah had left off, providing us with a seamless experience. It has been a painful 18 months for us because, although we had never struggled to find a buyer, we had so much bad luck finding a reliable buyer, as every buyer we h...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
I was recommended eMoov after two family members used them to sell properties, and I have to say they exceeded all expectations! First of all Adam Cast came to value my property. After I decided to go with eMoov he came back to take photographs, floorplan and virtual tour. He went through the Hero site, where you manage your advert and viewings etc. to show me how easy the it was to use. I was amazed at the quality of the photographs that he took, I couldn't believe he made my property look so ...
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Comment on agent fees
Incredible, I cannot believe the price you pay for the service that you get, compared to high street agents.
Was this helpful? Yes
Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
I am half way through selling my home with Emoov and they have been great, I have had a few time wasters but Will Coombes and Megan Palmer have helped me along the way. Always very professional and polite, Emoov is great value for money....
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Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
James, Bryan, Nathan, Lisa, Tatiana and everyone I have been in contact with has been excellent. All of them were extremely helpful and immediately answered all my queries. The process has been easy and stress free. Amazing service!...
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Comment on agent fees
Outstanding price, a fraction of usual estate agent fees and way better service than any traditional estate agent I have used in the past.
Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
We only had Harry for the last stages of our purchase but he was an absolute God send at a very stressful time for us. I'm very impatient and he chased for updates whenever I needed them. Really helpful we just wish he had him from the start...
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Was this helpful? Yes
Feb 21,2017
Minithumbup
By:
Feb 21,2017
0 people found
this helpful
Will was absolutely amazing throughout our, frankly, nightmare purchase. He had complete control over the situation, put as at ease when we were stressing out and, throughout the almost 12 month period, we give credit to him for bringing this across the line. Without Will, we would definitely have given up. Sarah was also a great help and, if all of Emoov's staff are like these two, it's a great credit to the company. To Will's manager - please give this guy a raise. He is awesome. Or at least...
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Comment on agent fees
We were buyers so weren't involved in fees but they definitely earned their money
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
1 people found
this helpful
We have sold one property with the help of Sam Berkley and are very happy with the service and asked that she helps with our second we have registered with emoov. As experienced sellers we are not happy with EMOOVs recommended conveyancers and would never recommend their service or use them again....
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Comment on agent fees
Feed were good now I would think twice..
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
1 people found
this helpful
We used emoov to purchase a property and found them professional and efficient. We didn't have too much contact with them however we had a good experience using them....
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Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
I have been delighted with the service provided by Harry Stoner and eMoov in general. Their communication has been second to none and it's been a pleasure to deal with them. I've already been more than happy to recommend friends and family to eMoov. They offer a far superior service to the usual high street estate agents, and for a fraction of the cost. It's a no brainer for me to use eMoov's services when selling your home. Well done eMoov!...
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Comment on agent fees
The fee is a great price when compared to what you would usually pay with high street estate agents.
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
The entire service provided by emoov has been without fault and I couldn't recommend the company highly enough. Every staff member has gone out of their way to do their very best, including Sam. Highly recommended....
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Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Ross was helpful prompt and professional.Wouldnt hesitate to recommend the company including its staff,I already have done now...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 18,2017
Minithumbup
By:
Feb 18,2017
0 people found
this helpful
Excellent service. Fast and efficient responses from Ross, worked hard to move things forward and this was much appreciated. Also had good continuity from the rest of the team Holly also responded well to queries. Would recommend Emoov to any prospective buyer....
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Comment on agent fees
Fair Fees
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
1 people found
this helpful
Exceptional service as always, Harry Stoner did an excellent job of guiding the process and providing support as needed. Highly recommended and will be back again soon!...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • CM15
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 77% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £22,500
  • Max: £35,750,000

Letting
  • Min: £0
  • Max: £299,000

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 2 4 0 1228 8 254 4 95 3
Lauren Rutherford Lauren Rutherford
Team Leader
40 reviews

About Lauren No description set View full profile
Russell Quirk Russell Quirk
Director
41 reviews

About Russell No description set View full profile
James Barton James Barton
Sales Executive
6 reviews

About James No description set View full profile
Jonathan Palmer Jonathan Palmer
Sales Consultant
60 reviews

About Jonathan No description set View full profile
Louise Maher Louise Maher
Team Leader for Negotiations & Progression
130 reviews

About Louise No description set View full profile
Callum Quirk Callum Quirk
Sales Consultant
7 reviews

About Callum No description set View full profile
Anne Coward Anne Coward
12 reviews

About Anne No description set View full profile
Ryan Smith Ryan Smith
Sales Negotiator & Progressor
62 reviews

About Ryan No description set View full profile
Lisa Karabas Lisa Karabas
44 reviews

About Lisa No description set View full profile
Tatiana Korotkiewicz Tatiana Korotkiewicz
Customer Support Team Leader
44 reviews

About Tatiana No description set View full profile
Jessica Brill Jessica Brill
Sales negotiator
48 reviews

About Jessica No description set View full profile
Kitty Carroll Kitty Carroll
Viewing Team
9 reviews

About Kitty No description set View full profile
Harry Stoner Harry Stoner
70 reviews

About Harry No description set View full profile
Karen Luckett Karen Luckett
Viewings Team
7 reviews

About Karen No description set View full profile
Sarah James Sarah James
66 reviews

About Sarah No description set View full profile
Ross English Ross English
62 reviews

About Ross No description set View full profile
Nancy Maher Nancy Maher
8 reviews

About Nancy No description set View full profile
Charles Fernandez Charles Fernandez
Local Property Director
39 reviews

About Charles No description set View full profile
Tim Harper Tim Harper
2 reviews

About Tim No description set View full profile
Julie Morrissey Julie Morrissey
Valuations Consultant
6 reviews

About Julie No description set View full profile
Nicola Ford Nicola Ford
Sales Support Executive
4 reviews

About Nicola No description set View full profile
Adam Cast Adam Cast
Local Property Director
28 reviews

About Adam No description set View full profile
Holly Shell Holly Shell
Valuation Analyst
8 reviews

About Holly No description set View full profile
Will Coombes Will Coombes
Sales Negotiator
36 reviews

About Will No description set View full profile
Bryan Powis - no image available Bryan Powis
Viewings Co-Ordinator
9 reviews

About Bryan No description set View full profile
Caleb Beer Caleb Beer
Viewings Co-ordinator
19 reviews

About Caleb No description set View full profile
Tom Davey Tom Davey
Sales Negotiator
90 reviews

About Tom No description set View full profile
Leigh Smith Leigh Smith
Admin
26 reviews

About Leigh No description set View full profile
Jack Troutt Jack Troutt
28 reviews

About Jack No description set View full profile
Sam Berkley Sam Berkley
43 reviews

About Sam No description set View full profile
Megan Palmer Megan Palmer
48 reviews

About Megan No description set View full profile
Kathleen Taylor Kathleen Taylor
Local Property Director
8 reviews

About Kathleen I am the Local Property Director for emoov. I cover the Leeds area. View full profile
Chris pratten - upload your photo Chris pratten
0 reviews

About Chris No description set View full profile
Damien Ellison Damien Ellison
Local Property Directors
16 reviews

About Damien No description set View full profile
Luica Ghahramani Luica Ghahramani
43 reviews

About Luica No description set View full profile
Nathan Romano Nathan Romano
Customer Support
39 reviews

About Nathan No description set View full profile
Debbie Young Debbie Young
Customer Support
0 reviews

About Debbie No description set View full profile
Lucia Ghahramani - upload your photo Lucia Ghahramani
12 reviews

About Lucia No description set View full profile
Tom Daley - upload your photo Tom Daley
2 reviews

About Tom No description set View full profile
Abi Crossley - no image available Abi Crossley
Sales negotiator and progressor
8 reviews

About Abi No description set View full profile
Lucia Ghahramani - upload your photo Lucia Ghahramani
1 reviews

About Lucia No description set View full profile
lucia ghan - upload your photo lucia ghan
1 reviews

About lucia No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Awards won by eMoov.co.uk, Brentwood CM15 9BB

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