• Lauren Rutherford
    Lauren Rutherford
  • Russell Quirk
    Russell Quirk
  • James Barton
    James Barton
  • Jonathan Palmer
    Jonathan Palmer
  • Louise Maher
    Louise Maher
  • Callum Quirk
    Callum Quirk
  • Anne Coward
    Anne Coward
  • Ryan Smith
    Ryan Smith
  • Lisa Karabas
    Lisa Karabas
  • Tatiana Korotkiewicz
    Tatiana Korotkiewicz
  • Jessica Brill
    Jessica Brill
  • Kitty Carroll
    Kitty Carroll
  • Harry Stoner
    Harry Stoner
  • Karen Luckett
    Karen Luckett
  • Sarah James
    Sarah James
  • Ross English
    Ross English
  • Nancy Maher
    Nancy Maher
  • Charles Fernandez
    Charles Fernandez
  • Tim Harper
    Tim Harper
  • Julie Morrissey
    Julie Morrissey
  • Nicola Ford
    Nicola Ford
  • Adam Cast
    Adam Cast
  • Holly Shell
    Holly Shell
  • Will Coombes
    Will Coombes
  • upload your photo
    Bryan Powis
Customer service is our passion and the central plank around which our founder built the eMoov estate agency business. It's been a hard slog but we have just achieved the incredible accolade of being rated as the UK's Number 1 estate agent for customer service of over 25,800 branches. This cements our unique proposition as being the best estate agent in the country coupled with a very attractive, low fixed fee and 24/7 platform technology that truly empowers our customers. Estate agency needed Read full description... to be better. Now it is.
eMoov.co.uk

New North House, Ongar Road Brentwood
Essex
CM15 9BB

0333 121 4950 local rate

Jan 16,2017
Minithumbup
By:
Jan 16,2017
Featured Review
0 people found
this helpful
My experience with all the members of staff over the phone and on the chat has been amazing. Very quick responses. Being able to upload are own extra photos and write our own description of the house is very useful. Would definitely recommend emoov based on my experience so far...
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Comment on agent fees
Very good value for money
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
Featured Review
0 people found
this helpful
Abi has been amazing! She emails me back with everything I have asked straight away! We are nearly at completion and she's been helping all the way, she was on the sellers side and helped me more than our side! If we ever do decide to sell I would definitely go with Emoov as long as I could deal with Abi! So friendly, helpful and went out of her way for me :) Thank you Abi...
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Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
Featured Review
0 people found
this helpful
Within 24hrs of appointing emoov, Jack Troutt has arranged everything. Photographer has been out and uploaded tremendous pictures, Floorplan has been compiled and uploaded and even our For Sale Board is in place. I had a slight problem uploading my identification online, but Kitty Carroll contacted me promptly and offered to assist. Outstanding service all round....
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Comment on agent fees
Fees are amazing. About 10% of High Street agents.
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
Featured Review
0 people found
this helpful
I found Emoov via a web search as we decided to sell our Southend on Sea home and move to Birmingham. Having chosen Emoov after seeing positive reviews I could not have been happier. Adam Cast I found to be exceptionally professional and highly capable. And the process to list was quick and easy. Stress free so far. If you are looking for a professional and highly capable estate agent that provides exceptional customer service, then Adam at Emoov is the combination you need....
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Comment on agent fees
I found the fees to be very reasonable
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
Featured Review
0 people found
this helpful
Wow. I was a bit concerned about going with an online agent rather than standard estate agent but I needn't have worried. So far the service has been outstanding. All my queries answered promptly, amazing photography and advice about presenting the house for the photos - Charles has been brilliant. Nothing has been too much trouble. If the service remains like this I will definitely be an advocate of emoov to anyone who wants to listen....
read full review
Comment on agent fees
Incredible value compared to standard estate agents - and I felt like my listing really mattered to advisors.
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Buying a property for the first time can be a stressful time but Will helped make the process more pleasant. Always got back quickly by phone or email, and was friendly and proactive. The same goes for everyone else I spoke to at emoov who were all helpful....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Above and beyond my expectations of any estate agents duties truly first class would highly recommend this company to any person selling or buying property...
read full review
Comment on agent fees
Over the moon fees are a fraction of the cost of high street estate agents
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Anne has been absolutely fantastic through all this time we have been trying to sell our house, the advise she had given and the follows up are outstanding....
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Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
My experience so far with emoov has been positive, Adam took some great photos of our property and was very friendly and helpful. When our property was due to go live there was a technical difficulty, Nathan made it a priority to sort this for us and kept me regularly updated throughout. The opening hours are brilliant and I am always able to speak to someone, unlike my experience with high street agents. So far so good and I am pleased I chose emoov as an online estate agent and not wasted ...
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Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Had a fantastic experience with EMoov and Lucia in particular. Had a very drawn out purchase but was kept informed and up to date the whole way through and Lucia worked extremely hard chasing up solicitors and other estate agents to ensure we knew exactly what was going on at all times. Not only hard working but friendly and easy to speak with, genuine pleasure to work with....
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Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Lucia has been extremely helpful during the process of selling our house so far. She has pursued information persistently and is always clear, polite and friendly in her communications. She emails and calls whenever there is an update and has offered useful advice during the offers stage. We look forward to continuing to work with Lucia and the eMoov team during the remainder of the process....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
This will be my first experience with selling a property in London and as you can imagine i did a lot of research before appointing an estate agent. This review is for the first part of the process (why emoov, valuations and pictures) as I have postponed the day it will be advertised. The first dilemma was between going online or high street. Some of the objections I found for not going online were: not a personal relationship, not knowledge of the area, cheap and poor quality of equipment/pict...
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Comment on agent fees
great value
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Tom has been very helpful and very professional, At times this was a difficult purchase and Tom made sure I was happy and without his help the purchase could have collapsed...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
I write reviews for businesses regularly and I am impressed with the quick response provided by Lisa who demonstrated excellent customer service today. I am pleased to have received the dimensions and even a photo of the loft from the seller the same day that i requested this. Thank you so much for your help. I have been left with a very positive impression of your company's services and I hope that I will be able to use Emoov in the future. I will spread the word!...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
It appears nothing is too much trouble for staff at Emoov. As soon as something is identified it is solved in a quick and professional manner...thanks Nathan...
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Comment on agent fees
Exceptional value
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
So far, so good! I was unsure of whether to try emoov......until I met with Charles. I found him to be friendly ( without being pushy) knowledgeable & professional. He has taken some 1st class pictures & he answered all my questions. It's been great working with him to date. Recommended!...
read full review
Comment on agent fees
very fair fees
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
Damien was very professional during his media visit. He explored the angles, discussed the photographs with me at each stage and provided helpful advice to help me select the media. He's knowledgeable about the area, market platform and online marketing in general....
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Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
Lisa has been brilliant with helping me set up our properties to sell. Although the set up is clear and relatively easy to use, I was stumped a few times and she was great with advice and showing me what to. I would definitely recommend Emoov to friends and family, especially Lisa....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
I am very happy with the service provided by Damien. He is polite and very efficient. He explained the process very clearly and was always there to answer my questions. Overall I could not be happier and I am very impressed....
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Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
I have had excellent support from all the staff at Emoov and can not fault their professionalism. Megan, Ross, Lucia and Karen have been especially supportive. The selling process has been quick and excellent value for money. Many, many thanks to all of you. Jane Croft...
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
1 people found
this helpful
I have recently sold my house with Emoove and am now selling another. Absolute first class company!!! So much cheaper than any other local agents and you choose your own wording and pictures. Amazing!! Professional photographer too so pictures are stunning. Can't praise enough and recommend highly. The sales agents are on a live chat and respond immediately aswell as responding to emails and phone calls. I cannot praise this company enough!!!...
read full review
Comment on agent fees
I was quoted £1500 plus VAT for other agents. This one was £579. Absolute bargain. Have used before so totally recommend.
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
Excellent customer Service from the start. Emoov is definitely the way forward.. Will highly recommend Emoov to all my friends....
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Comment on agent fees
good
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
Very helpful and professional from the start. Anne answered all my questions with ease and I would recommend the company to friends and family....
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Comment on agent fees
Very competitive!
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
As a first time buyer I was extremely impressed with the service provided by Abi at Emoov, whilst acting on behalf of the vendor in the sale of the property. Abi was extremely friendly and professional, she responded quickly and efficiently via email and telephone to any questions or queries I had with regards to the purchase of the property. She went above and beyond to ensure that any queries with the solicitors and vendors were communicated and followed up where necessary, which meant we w...
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Comment on agent fees
N/A purchased the property.
Was this helpful? Yes
Jan 03,2017
Minithumbup
By:
Jan 03,2017
1 people found
this helpful
Amazing service would highly recommend. Megan was really helpful and did everything she promised. Thanks for helping us sell and making our move happen....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 30,2016
Minithumbup
By:
Dec 30,2016
0 people found
this helpful
Having had a bad experience with a high street agency we were very satisfied with Emoov. Megan Palmer was excellent and handled everything from the initial offer through to exchange of contracts....
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Comment on agent fees
Excellent value for money. We saved c£6,000 in fees against high street agency fees.
Was this helpful? Yes
Dec 30,2016
Minithumbup
By:
Dec 30,2016
0 people found
this helpful
I really enjoyed selling my house with Emoov, they were fast, efficient and always on top of things. Megan Palmer was awesome, she made the transaction as smooth as she could even during the difficult moments of the sale. She kept me updated, was very reassuring and if she didn't have an answer, she would happily go and find it.. Emoov have a right gem in Megan Palmer....
read full review
Comment on agent fees
Agents fee were reasonable and fair I guess. It was highly recommended on Trust Pilot and Google
Was this helpful? Yes
Dec 29,2016
Minithumbup
By:
Dec 29,2016
0 people found
this helpful
E mood were great from start to finish, from the initial photos that were taken through the sale process which went on for some 6 months....(poor buyer, these things happen) Lucia was great from the beginning right through to the end is a real credit to emoov. Will use again for sure...and would even ask for Lucia....thanks again!...
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Comment on agent fees
Great value for money!
Was this helpful? Yes
Dec 29,2016
Minithumbup
By:
Dec 29,2016
0 people found
this helpful
Very helpful in the email I received with all questions explained in what I needed to do next. Easy to understand. Excellent...
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Was this helpful? Yes
Dec 28,2016
Minithumbup
By:
Dec 28,2016
0 people found
this helpful
I have found the service to be smooth, quick and helpful. Nothing was too big an ask. I have recommended a friend and would certainly recommend more in the future. high street estate agents are a no go for me now, being able to have more control with the help of your team has been a pleasure. Thank you Harry...
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Comment on agent fees
fantastic
Was this helpful? Yes
Dec 28,2016
Minithumbup
By:
Dec 28,2016
0 people found
this helpful
The service I received from Emoov has been great. From initial photos (which were brilliant) right through to the sale. The sales negotiator - Luicia was brilliant in ensuring the sale went through in a tight time frame - dealing with my solicitors and keeping me updated. Thank you so much. You have taken the stress out out selling a house and I will definitely recommend your company to others....
read full review
Comment on agent fees
Brilliant compared to other high street estate agents. I used a £100 off code so I felt it was very reasonable.
Was this helpful? Yes
Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
this helpful
Sold my 2 houses in 5 days and I moved into my new house 3 months later. Unexpectedly our dream went up for sale, we had a viewing on the Wednesday, decided we would try to sell our 2 houses to pull off the move. Contacted Emoov on Wednesday night, photographer came on Friday (stunning pictures!), 2 houses on Rightmove by Saturday, buy sold by Wednesday.If this isn't enough to convince you to use Emoov read on... Every viewing commented on how easy Emoovs online/phone booking system was to us...
read full review
Comment on agent fees
Excellent - very competitive against all the 'online estate agents' - but have the service to back it up
Was this helpful? Yes
Dec 23,2016
Minithumbdown
By:
Dec 23,2016
1 people found
this helpful
Damien was very friendly and knowledgable. He was proactive and easy to deal with and his photos were good too....
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Comment on agent fees
Good fees (cheaper than most)
Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
Megan was instrumental in ensuring that my house purchase went through. For a first time buyer, she provided invaluable assistance and was able to answer all questions that I asked (no matter how stupid at times)! For a man of very little patience, Megan was able to keep the objective in sight and helped manage a rather difficult vendor. She is very easy to talk to, has an excellent phone manner and I would enjoy working with her in the future (though hopefully not for a few years!). Off the...
read full review
Comment on agent fees
I didn't pay any fees as I was the purchaser. However, an unexpected (yet welcome) surprise was the complimentary concierge service provided through another 3rd party. This has been very helpful.
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
this helpful
I didn't think selling a home would be so easy! Charles came over and did some fantastic pictures. We couldn't believe we were seeing our house! The star for us was Megan. Incredibly responsive, works all hours to get the job done. Incredibly polite and efficient. I can't praise eMoov enough. I was quite apprehensive initially thinking that the whole online thing won't work, but the service for us was impeccable and you'd need to have a pretty good reason not to go with eMoov. I've already re...
read full review
Comment on agent fees
EXCELLENT
Was this helpful? Yes
Areas covered
  • CM15
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 77% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £22,500
  • Max: £8,250,000

Letting
  • Min: £0
  • Max: £299,000

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 2 4 0 1163 7 227 4 90 3
Lauren Rutherford Lauren Rutherford
Team Leader
40 reviews

About Lauren No description set View full profile
Russell Quirk Russell Quirk
Director
41 reviews

About Russell No description set View full profile
James Barton James Barton
Sales Executive
5 reviews

About James No description set View full profile
Jonathan Palmer Jonathan Palmer
Sales Consultant
60 reviews

About Jonathan No description set View full profile
Louise Maher Louise Maher
Team Leader for Negotiations & Progression
130 reviews

About Louise No description set View full profile
Callum Quirk Callum Quirk
Sales Consultant
7 reviews

About Callum No description set View full profile
Anne Coward Anne Coward
12 reviews

About Anne No description set View full profile
Ryan Smith Ryan Smith
Sales Negotiator & Progressor
60 reviews

About Ryan No description set View full profile
Lisa Karabas Lisa Karabas
41 reviews

About Lisa No description set View full profile
Tatiana Korotkiewicz Tatiana Korotkiewicz
Customer Support Team Leader
42 reviews

About Tatiana No description set View full profile
Jessica Brill Jessica Brill
Sales negotiator
46 reviews

About Jessica No description set View full profile
Kitty Carroll Kitty Carroll
Viewing Team
9 reviews

About Kitty No description set View full profile
Harry Stoner Harry Stoner
62 reviews

About Harry No description set View full profile
Karen Luckett Karen Luckett
Viewings Team
7 reviews

About Karen No description set View full profile
Sarah James Sarah James
57 reviews

About Sarah No description set View full profile
Ross English Ross English
56 reviews

About Ross No description set View full profile
Nancy Maher Nancy Maher
8 reviews

About Nancy No description set View full profile
Charles Fernandez Charles Fernandez
Local Property Director
30 reviews

About Charles No description set View full profile
Tim Harper Tim Harper
2 reviews

About Tim No description set View full profile
Julie Morrissey Julie Morrissey
Valuations Consultant
6 reviews

About Julie No description set View full profile
Nicola Ford Nicola Ford
Sales Support Executive
3 reviews

About Nicola No description set View full profile
Adam Cast Adam Cast
Local Property Director
23 reviews

About Adam No description set View full profile
Holly Shell Holly Shell
Valuation Analyst
6 reviews

About Holly No description set View full profile
Will Coombes Will Coombes
Sales Negotiator
28 reviews

About Will No description set View full profile
Bryan Powis - no image available Bryan Powis
Viewings Co-Ordinator
8 reviews

About Bryan No description set View full profile
Caleb Beer Caleb Beer
Viewings Co-ordinator
19 reviews

About Caleb No description set View full profile
Tom Davey Tom Davey
Sales Negotiator
79 reviews

About Tom No description set View full profile
Leigh Smith Leigh Smith
Admin
25 reviews

About Leigh No description set View full profile
Jack Troutt Jack Troutt
28 reviews

About Jack No description set View full profile
Sam Berkley Sam Berkley
34 reviews

About Sam No description set View full profile
Megan Palmer Megan Palmer
37 reviews

About Megan No description set View full profile
Kathleen Taylor Kathleen Taylor
Local Property Director
7 reviews

About Kathleen I am the Local Property Director for emoov. I cover the Leeds area. View full profile
Chris pratten - upload your photo Chris pratten
0 reviews

About Chris No description set View full profile
Damien Ellison Damien Ellison
Local Property Directors
15 reviews

About Damien No description set View full profile
Luica Ghahramani Luica Ghahramani
33 reviews

About Luica No description set View full profile
Nathan Romano Nathan Romano
Customer Support
35 reviews

About Nathan No description set View full profile
Debbie Young Debbie Young
Customer Support
0 reviews

About Debbie No description set View full profile
Lucia Ghahramani - upload your photo Lucia Ghahramani
3 reviews

About Lucia No description set View full profile
Abi Crossley - no image available Abi Crossley
Sales negotiator and progressor
5 reviews

About Abi No description set View full profile
lucia ghan - upload your photo lucia ghan
1 reviews

About lucia No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

eMoov.co.uk are the UK's No 1 estate agent for customer service.
We offer a typical fee of just £679 including VAT as opposed to a high fee on completion which is the way that traditional agents charge.

We advertise on all of the UK's biggest and busiest property websites such as Rightmove, Zoopla and Prime Location plus dozens more.

Our customer service is exceptional. AllAgents place us within the top 0.3% of all UK estate agents.
Last updated at 10:32 AM 02/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:32 AM 02/11/2016 by allAgents

Awards won by eMoov.co.uk, Brentwood CM15 9BB

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