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Ellis & Co

389 High Road Leyton, London
Greater London
E10 5NA

020 8558 0911

Oct 05,2016
Minithumbdown
By:
Oct 05,2016
0 people found
this helpful
I wouldn't recommend this agency to no one in fact I would recommend people to avoid it. I had a viewing booked and on the day no one bother to call me to cancel the viewing I was on time at the place and for my suprise when I call the agency to ask what time they are gonna show up I was told the place was gone . I took the day off work , paid a cab , lost money with these unprofessional people...
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Jun 16,2014
Minithumbdown
By:
Jun 16,2014
1 people found
this helpful
The relationship with the agency started amazing until we paid all agency fees and deposit in full. When we moved in there was no key for the electric meter and no gas card. I had to chase the agent for a week until there was only 1 pound left on electricity and finally got a reference number to obtain a new key from a petrol station. We have been told that the garden will be sorted out as it was full of weed. This has not happened either. I had to weed the garden and found loads of rubbish (pla...
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What agent could do to change your mind?
if any of the agents would have approached us in a professional way and discuss the situation and send us a written statement instead of being rude.
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Nov 20,2012
Minithumbup
By:
Nov 20,2012
0 people found
this helpful
My partner and I used Ellis and Co to sell our flat in Leyton. Unfortunately we had a difficult buyer but Ellis and Co were excellent at every stage of the process. Dan Ly was very helpful with organising the viewings. Laura Dennick was outstanding at taking us through to the exchange process. We looked at a number of different agents before deciding to go with Ellis, and we would have not hesitation in using them again....
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Mar 30,2011
Minithumbdown
By:
Mar 30,2011
0 people found
this helpful
Extremely unhelpful, very rude, unbelievably slow at fixing problems, only interested in the money. They are the only company I have been charged £200 to extend my tenancy with....
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Was this helpful? Yes
By: Claire@Xperience
Apr 04, 2011
View all comments (1)
Roz, I am sorry to hear you have had problems, we do have an internal complaints procedure should you wish to raise an official compliant. Please contact me claire.kingsford@xperience.co.uk or on 07738648584 for this procedure ....
Aug 23,2010
Minithumbdown
By:
Aug 23,2010
1 people found
this helpful
Where to begin? The boss is presumably so busy sorting out his agents' mess that he is too busy to deal with clients himself. I have found the staff to be inarticulate, unprofessional, and unhelpful. One boy (I baulk at using the word man) has a habit of answering the phone with his mouth full of food. Another member of staff has quite the worst telephone manner I have ever encountered (I worked in Customer Service for a long time and know very well how clients should be treated). They accompany...
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Jul 21,2010
Minithumbdown
By:
Jul 21,2010
0 people found
this helpful
Very rude, arrogant, ignorant if you tell about any problems. I will come back with more details very soon, luckily moving out soon. Their front door glass have been broken by unhappy customers recently, I thought only me who is suffering from them, thought only in my branch. As I can see from previous comments I can expect deception with my deposit as well. What can we do about this? Any solution, any ideas? ...
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Was this helpful? Yes
By: the same unfortunate cutomer
Sep 21, 2010
View all comments (4)
Hi Andy, your manner of communication in this post is clearly telling how you are in real life. This is not the right attitude towards even bad customers, if you think you are better. And dear customers can you see the series of good marking posts appearing in April one after other under different names just to overweight bad comments. What a nice estate agency under the name of Ellis and Co? What an atmosphere were created in this company?....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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