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    Fatma
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    Fatma Kemal
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    Adam Shapiro
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    Spencer Young
No description for branch.
Ellis & Co

76 Essex Road Islington, London
Greater London
N1 8LT

020 7354 0909

Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
this helpful
I honestly think that Ellis and Co, Cristina in particular, have been fantastic. It didn't matter what time or day, or even if she was off sick, Cristina would always respond to any enquiries immediately. I really hope we have the pleasure of working with them again....
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Was this helpful? Yes
Sep 12,2014
Minithumbdown
By:
Sep 12,2014
5 people found
this helpful
I had the misfortune of dealing with Ellis and Co (Islington branch) when renting a flat in N1. Upon being shown around the flat, we were not informed of a pervasive damp issue in one of the bedrooms which rendered the room unliveable, which was on-going from day 1. The result was one of the tenants having to sleep in the living room for 6 months, and we were also ripped off with a £900 lettings agency fee for the privilege (£300 each between 3 tenants). Adam Shapiro (Ellis and Co Di...
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Comment on agent fees
Extortionate and unfair considering one of the bedrooms was unliveable. They also charge an \'exit fee\' of 180 quid which they try to justify, somehow.
Was this helpful? Yes
Nov 05,2013
Minithumbup
By:
Nov 05,2013
1 people found
this helpful
I am writing this review due to the exceptional services that my housemates and I have received from Ellis and Co,and more especially from Fatma Kemal. From the day that we viewed the apartment to the day that we signed our contract and moved in we have never had an issue when e-mailing or ringing up Fatma with regards to any queries or reasonable requests we had. The swiftness,friendliness and efficiency of the service provided to us has made the move everything they advertised it to be. Hav...
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Was this helpful? Yes
Feb 12,2013
Minithumbup
By:
Feb 12,2013
3 people found
this helpful
Fatma was a faultless point of contact through our letting process. Attentive to email and thorough in every element of liason - thanks!...
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Feb 11,2013
Minithumbup
By:
Feb 11,2013
4 people found
this helpful
From the day we wandered in to ask about prospective properties to the day we moved in to the lovely flat Fatma showed us that very day, Ellis & Co have been nothing but helpful and efficient. There has been excellent communication and any problems/queries have been resolved in good time. The company is well run and reliable and bonus points for the chocolates in the reception area! We\'ve rented a LOT of properties and haven\'t come across such a genuine, friendly and caring agent a...
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Jul 09,2012
Minithumbup
By:
Jul 09,2012
3 people found
this helpful
I recently enquired about a property in Angel for my family. As we all know, dealing with estsate agents can be a minefield, (no names mentioned), but I found the this company particularly refreshing to deal with. They were efficient, knowledgable and although I didn't find a property with them, felt strongly enough to rate their 5 star service....
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Oct 10,2011
Minithumbup
By:
Oct 10,2011
3 people found
this helpful
I dealt with Hussein Sapci at the Essex Road branch. I've found him to be highly trustworthy, friendly, genuine and reliable. A pleasure to deal with and a man of his word. He found tenants for our property within 6 days, so I am happy with the results and speed of response too....
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Was this helpful? Yes
Areas covered
  • N1
  • N5
  • N7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 4 1 0 0 0 0 1 0
Fatma   - upload your photo Fatma
2 reviews

About Fatma No description set View full profile
Fatma Kemal - upload your photo Fatma Kemal
1 reviews

About Fatma No description set View full profile
Adam Shapiro - upload your photo Adam Shapiro
1 reviews

About Adam No description set View full profile
Spencer Young - upload your photo Spencer Young
0 reviews

About Spencer No description set View full profile

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Last updated at 9:48 AM 19/09/2016 by Tariq Khalifa

Complaints Procedure

Our commitment to you.

At Ellis and Co, our customers are important to us, and we believe you have
the right to a fair, swift and courteous service at all times.
If you have a complaint about the service that you have received from the
Ellis and Co local office you should put your concerns in writing to them directly. The
correspondence will be acknowledged within 3 working days. The matter will then be
investigated and a full response sent to you within 15 working days.
If you feel the matter remains unresolved you need to address your complaint
to the Proprietor at the address below, who will conduct an investigation and
respond with a final viewpoint.
In the unlikely event that you remain dissatisfied then you may refer the matter to
The Property Ombudsman (TPO) at the following address:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 9:48 AM 19/09/2016 by Tariq Khalifa

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