• Neil Rothwell
    Neil Rothwell
  • upload your photo
    Andy Swallow
  • upload your photo
    Bruce Hall
  • upload your photo
    Jonathan Thomas
  • upload your photo
    Nick Carvalho
  • claim your profile
    Cassis Waples
About Elizabeth Pryce estate agents. Elizabeth Pryce is a dynamic, independent estate agency, providing a full range of property services in East London with branches in Limehouse, Docklands E14 and Wanstead, London E11. Elizabeth Pryce was established in 1998 as a specialist letting and sales agent covering Canary Wharf and London Docklands, and soon added another branch covering Wanstead and the surrounding area. We have been in business for over 10 years and have an in-depth knowle Read full description...dge and experience of the Docklands and East London market. We use this knowledge to the benefit of all our customers, whether Landlords or Tenants, Vendors or Purchasers. Whether it is a property sale or rental of a house or an apartment we always provide unparalleled levels of service. We treat all our clients, whether for a property sale or rental, as we ourselves would like to be treated. We have an established and highly trained team with more than 75 years combined frontline estate agency experience covering all of East London. Our philosophy is one where the watchwords of reliability and reputable customer service, allied to a duty of care, pervades all aspects of our business. If you are looking to make a property purchase, sell or let your property, you will have to go a long way before you will find a more caring agency. We will give you the professional service that is rightfully demanded in today's market, and at the same time ensure that you are always treated as a valued customer that deserves the personal touch.
Elizabeth Pryce

1 High Street Wanstead, London
Greater London
E11 2AA

020 8989 3322


Properties for sale
Properties for rent
Oct 21,2017
Minithumbup
Bruce Hall
Neil Rothwell
By: 'Helen'
Oct 21,2017
0 people found
this helpful
The team at Elizabeth Pryce Wanstead were incredibly helpful, offering excellent advice and diligently following up with all parties during the process. The team were reliable, courteous and had a wealth of knowledge of the market. ....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 12,2017
Minithumbup
Bruce Hall
By: 'Lee and Rachel Barker'
Aug 12,2017
0 people found
this helpful
Bruce went the extra step in helping us with the sale of our flat. Several obstacles appeared along the way and at all times Bruce ensured open communication between all parties in reaching a successful conclusion to the sale. He provided us with regular updates and was able to liaise effectively between party solicitors. We would certainly recommend Bruce to others as his eternal optimism helped us get to the finish line!...
read full review
Comment on agent fees
Well earned and fair.
Was this helpful? Yes
Jul 10,2017
Minithumbup
By: 'Jonathan Forest'
Jul 10,2017
0 people found
this helpful
Great experience with Elizabeth Pryce Wanstead over the course of our three year tenancy. Viewing and application process was straightforward and efficient, and always quick to respond to needs and questions. Highly recommend and would certainly use again if we're ever back in the area....
read full review
Comment on agent fees
Standard
Was this helpful? Yes
Jul 06,2017
Minithumbup
Nick Carvalho
By: 'Parool'
Jul 06,2017
1 people found
this helpful
Nick has taken the worry out of letting our property. He took the time to understand our needs and has been supportive throughout. He gave us sound advise and helped us to find the right people to carry out works at reasonable prices as well as speedily. He has been thoughtful and reliable and has been so helpful with our requests. He was able to find us the right tenant and has overseen their move into the property and taken care of the smallest detail. He has gone worked hard to ensure b...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 08,2017
Minithumbup
Andy Swallow
Nick Carvalho
By: 'Carmen'
Jun 08,2017
0 people found
this helpful
It has been a great experience being a tenant with Elizabeth Pyrce. Any issues during my tenancy has been dealt with quickly and smoothly....
read full review
Was this helpful? Yes
Jun 07,2017
Minithumbup
Andy Swallow
By: 'C Martin'
Jun 07,2017
0 people found
this helpful
Having lived in many countries and been both a landlord and tenant, I can honestly say that the team at Elizabeth Pryce Wanstead have by far been the best Agents I've ever dealt with. They stand out from the typcial property management model. It has really been a pleasure renting a property through them and I would highly recommend using them going forward....
read full review
Was this helpful? Yes
Mar 22,2017
Minithumbup
Bruce Hall
By: 'Rachel'
Mar 22,2017
0 people found
this helpful
Bruce helped the process of buying my first London property run as smoothly and comfortably as possible. No query was too large or small and emails were answered quickly and comprehensively, often outside office hours. Friendly, professional and encouraging, this is the best service I've received from any agent. Thank you Bruce....
read full review
Was this helpful? Yes
Mar 21,2017
Minithumbup
Bruce Hall
By: 'Angela Mortimer'
Mar 21,2017
0 people found
this helpful
Bruce made my first experience of selling a property very easy. I live overseas and he kept me informed through out the process with frequent emails. He provided market information so I could make informed decisions which I appreciated given I am so removed from it not living in London currently. Overall the whole team, I rented my place with Elizabeth Pryce before selling, do a great job. Everything was always straight-forward and stress free....
read full review
Comment on agent fees
Very good.
Was this helpful? Yes
Mar 03,2017
Minithumbup
Andy Swallow
By: 'Olly'
Mar 03,2017
0 people found
this helpful
I have been renting properties for the last 15 years and I can without any doubt, that Elizabeth Pryce have been the best by far. On the few occasions that I needed to contact them regarding the fantastic flat in which I was living they were quick to resolve the issue and did so without question. Polite, friendly and approachable, they always made me feel comfortable and as a consequence I stayed in the property for 6 years. Cannot recommend highly enough....
read full review
Comment on agent fees
Fair and worth the money.
Was this helpful? Yes
Jan 18,2017
Minithumbup
Bruce Hall
By: 'Andy Brook'
Jan 18,2017
0 people found
this helpful
Never would I usually spare the time to review an estate agent, but Bruce @ Elizabeth Pryce, Wanstead is a worthy exception. He is from a different mould to your average estate agent. It was a seamless process at the top the chain thanks to his hard work, approachable manner and excellent communication skills. Highly rated and thoroughly recommend. I would like to say thanks again on behalf of myself and my family for all your help and patience over this last 2 months....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jan 17,2017
Minithumbup
Bruce Hall
By: 'Katrina'
Jan 17,2017
0 people found
this helpful
I could not recommend an agent more highly! The first sale fell through on a legal technicality and Bruce picked up and ran with the second sale with the same tenacity and upbeat attitude. He created demand in the market and got a fantastic price for me. Despite me being overseas, he kept in constant contact with me and both sides solicitors, always keeping me updated with progress. His communications were clear and he always made me feel as though he was doing his best for me and truly worked i...
read full review
Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Dec 12,2016
Minithumbup
Bruce Hall
By: 'Leah&Sam'
Dec 12,2016
0 people found
this helpful
Bruce has been extremely helpful and pleasant every step of the way with our purchase. Thank you Bruce. Leah and Sam...
read full review
Was this helpful? Yes
Nov 26,2016
Minithumbup
Bruce Hall
By: 'Mrs Davies'
Nov 26,2016
0 people found
this helpful
Bruce has been excellent throughout the process of the sale of our flat. He pays attention to every detail and ensures that he keeps us updated regularly by phone and email. He liaises well with all the people involved to ensure that there was continuous progress. He has been wonderful!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 13,2016
Minithumbup
Bruce Hall
By: 'DG'
Nov 13,2016
0 people found
this helpful
Bruce did a really good job in what was a complicated sale, always keeping me updated on how the house sale was progressing and returning my calls/emails in very quick time...
read full review
Comment on agent fees
Good value for money
Was this helpful? Yes
Sep 21,2016
Minithumbup
Andy Swallow
Bruce Hall
By: 'Debbie'
Sep 21,2016
0 people found
this helpful
Rented property for over 7 years through this branch. Andy and his team on the letting side where always professional, helpful and friendly. Any issues where dealt with fully and quickly. I wish we could have continued to rent through this agency as other agencies do not have the same standards. When the property was put up for sale by the landlords we got to know Bruce and found him to be extremely sensitive to our needs as tenants whilst doing a great job did the landlord. I cannot praise ...
read full review
Comment on agent fees
No issues - fair
Was this helpful? Yes
Jul 14,2016
Minithumbup
Bruce Hall
By: 'Tom'
Jul 14,2016
0 people found
this helpful
Bruce was helpful through the whole purchase and always kept us up to date. He also help push the deal though for a swift exchange....
read full review
Was this helpful? Yes
Jul 12,2016
Minithumbup
Bruce Hall
By: 'Mr & Mrs Dixon'
Jul 12,2016
0 people found
this helpful
I am very happy that I chose this estate agency to sell my property. I found them very professional from the start to the end and would recommend them to anyone. Bruce was so helpful and took away a lot of stress from my husband always keeping us up to date on what was happening. Thank you Bruce for all your help you are 1 in a million....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 07,2016
Minithumbup
Bruce Hall
By: 'L. Carter.'
Jul 07,2016
0 people found
this helpful
Bruce has made the whole experience of selling entirely painless on my part. He constantly keeps me updated and has recommended services that I have used that I have found professional and reliable....
read full review
Comment on agent fees
Good service for a good fee.
Was this helpful? Yes
Jun 23,2016
Minithumbup
Bruce Hall
By: 'David'
Jun 23,2016
0 people found
this helpful
Working with Bruce Hall has been an absolute pleasure. During stressful times, he handled any obstacles or concerns not only professionally but also with a personal touch. We could not have asked for a better service I would strongly recommend using him. Thanks for all you help Bruce!...
read full review
Was this helpful? Yes
May 27,2016
Minithumbup
Nick Carvalho
By: 'Ryan'
May 27,2016
0 people found
this helpful
Nick showed me and my partner a few properties and was great. He drove us between them and even went back to the first one we viewed as we really liked it. He helped the whole process go smoothly once we had an offer accepted by the landlord. Went the extra mile....
read full review
Comment on agent fees
The same as over agents.
Was this helpful? Yes
May 25,2016
Minithumbup
Bruce Hall
By: 'Wurzy'
May 25,2016
0 people found
this helpful
Bruce never let go of the sale throughout in the discussions with the purchaser and handled it in a thoroughly professional and engaging manner....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 22,2016
Minithumbup
Andy Swallow
By: 'D'
Mar 22,2016
0 people found
this helpful
Elizabeth Pryce were always at hand when needed (even for the smallest of jobs). Staff are extremely polite, efficient and professional....
read full review
Comment on agent fees
Good,
Was this helpful? Yes
Mar 01,2016
Minithumbup
Andy Swallow
Bruce Hall
By: 'Mr Wood'
Mar 01,2016
1 people found
this helpful
Rental: First class customer service. Andy and the team always did a great job finding tenants. Once occupied any issues that arose with the flat were handled professionally, economically and quickly. The team has a good network of trades people and I was kept in the loop on any work being undertaken but rarely had to get involved which suited me perfectly. Sale: after renting the property through Elizabeth Pryce I then sold it through them. Bruce Hall handled the sale and worked quickly and suc...
read full review
Comment on agent fees
Competitive fees, especially for the service levels received.
Was this helpful? Yes
Feb 22,2016
Minithumbup
Neil Rothwell
Andy Swallow
By: 'none'
Feb 22,2016
0 people found
this helpful
I have rented a property through Elizabeth Pryce for four years. Neil and Andy are thoroughly professional in their handling of tenants. I have no complaints whatsoever and thanks to Neil I am staying in the property even though it has been sold to a new owner....
read full review
Was this helpful? Yes
Feb 10,2016
Minithumbup
Bruce Hall
By: 'Jay Kandola'
Feb 10,2016
1 people found
this helpful
I can not commend Bruce Hall enough. I have just exchanged today on a purchase that took 11 months from beginning to exchange. It's been complicated and difficult along the way but Bruce has managed to stay calm, professional and courteous at all times and has kept in touch with me on a weekly basis and communicated clearly what the state of play is. Bruce also sold my flat and did an utterly brilliant job in securing a great deal. I am a very happy customer and will certainly be recommending Br...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 15,2016
Minithumbup
Bruce Hall
By: 'Tom Nicholson'
Jan 15,2016
1 people found
this helpful
We recently sold our flat in Wanstead through Elizabeth Pryce and I was extremely impressed and pleased with the service we received. Bruce was excellent to work with - managing the viewing process and getting us a fantastic offer, and then keeping us in the loop with progress at every step of the process right through to completion. Thoroughly recommended....
read full review
Comment on agent fees
Fees were very competitive.
Was this helpful? Yes
Dec 17,2015
Minithumbup
Neil Rothwell
Nick Carvalho
By: 'Olivia'
Dec 17,2015
0 people found
this helpful
The agents we dealt with at Elizabeth Pryce were very welcoming and accommodating. It was an easy to make an appointment to view a property with them. Neil was the main agent for our dealings and was very friendly and personable, working with us to get all paperwork and processing done in a timely manner. He is very reliable and gave honest answers to all queries about the flat. The agency as a whole was very willing to accommodate us, allowing us to have a second viewing of the flat whilst my f...
read full review
Comment on agent fees
The fees were a little higher than previous ones we had paid, but were comparable to what other estate agents charge.
Was this helpful? Yes
Dec 10,2015
Minithumbup
Nick Carvalho
Andy Swallow
By: 'Kirstey'
Dec 10,2015
0 people found
this helpful
I'd met with Nick to view another flat which didn't work out and unlike a lot of agents he actually followed up when another more suitable flat came on the market. I needed to sign the contract asap as I was leaving to go overseas two days later and Nick and Andy helped the whole transaction go smoothly. They were also very helpful and responsive to my queries when I needed follow up information re facilities etc....
read full review
Was this helpful? Yes
Dec 07,2015
Minithumbup
Neil Rothwell
Andy Swallow
By: 'Alan'
Dec 07,2015
0 people found
this helpful
A excellent agent. Very professional, informative and suggestive. A fast approach to avoid delays in appreciating problems and effective time management. I would recommend this agency who is looking for a well versed and qualified company with the peace of mind reassuring that our investments/ homes is in safe hands!...
read full review
Comment on agent fees
well worth for the excellent service
Was this helpful? Yes
Dec 07,2015
Minithumbup
Andy Swallow
Nick Carvalho
By: 'Robert'
Dec 07,2015
0 people found
this helpful
I was a tenant in the above property for 3 and a half years. During the entire time the agents at Elizabeth Pryce responded to all queries quickly. Any maintenance issues were dealt with as swiftly as possible and contractual issues (changed the second name on the contract) resolved quickly and easily....
read full review
Was this helpful? Yes
Areas covered
  • E11
  • Wanstead
  • E18
  • south woodford
  • ig8
  • woodford
  • leytonstone
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ69,999
  • Max: ยฃ990,000

Letting
  • Min: ยฃ0
  • Max: ยฃ390,000

ARLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 0 45 0 41 0 17 0 1 0
Neil Rothwell Neil Rothwell
Branch Manager
40 reviews

About Neil Having been a property agent since 2001 and a Chingford resident since birth I feel that I am perfectly suited to advise you on all aspect's of the local property market, I pride myself on customer se View full profile
Andy Swallow - no image available Andy Swallow
Property Administrator
43 reviews

About Andy No description set View full profile
Bruce Hall - no image available Bruce Hall
Sales Manager
57 reviews

About Bruce No description set View full profile
Jonathan Thomas - no image available Jonathan Thomas
3 reviews

About Jonathan No description set View full profile
Nick Carvalho - no image available Nick Carvalho
Senior Lettings Negotiator
10 reviews

About Nick No description set View full profile
Cassis Waples - upload your photo Cassis Waples
3 reviews

About Cassis No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 2:43 PM 21/11/2016 by allAgents

Complaints Procedure

Elizabeth Pryce Ltd
COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers.
If, however, you do have a complaint and have been unable to resolve the matter informally, please write to the person you have been dealing with, including as much detail as possible.
What will happen next?
รขย€ยข We aim to send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint and we aim to send you a written outcome of our investigation within 15 working days of sending the acknowledgement letter.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

รขย€ยข We then aim to write to you within 15 working days of receiving your request for a review, outlining our final response.
We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and might take longer to investigate so the above times are guidelines only. It is possible that key staff might be on leave or we might need to seek legal advice or confirmation on issues pertaining to the complaint.
If, after 8 weeks of us receiving your complaint, you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire SP1 2BP

01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months
of receiving our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through
this in-house complaints procedure, before being submitted for an independent
review.
Last updated at 2:43 PM 21/11/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



.

Make an Enquiry