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    Hilary Laviniere
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    Olcay Aksu
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    Sarah Kirk
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    Justine Reynolds
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    Paul Rooke
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Elizabeth Pryce

82 Three Colt Street Limehouse, London
Greater London
E14 8AP

020 7987 9065

Nov 15,2016
Minithumbup
By:
Nov 15,2016
Featured Review
0 people found
this helpful
I cannot recommend Olcay Aksu highly enough. He went above and beyond the call of duty throughout the whole sale process, was always available to answer questions and help in any way he could and as I am living abroad this was vitally important to me. It was a complicated sale as planning was required and he even helped me with this.Great company, great agent...
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Comment on agent fees
Fees were very competitive
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Nov 08,2016
Minithumbup
By:
Nov 08,2016
Featured Review
0 people found
this helpful
I have received exceptionally high standards of service from this estate agency. The chain may be small compared to some other well known high street estate agents, nevertheless the service levels are extremely good. I had the pleasure of dealing with Olcay Aksu, who helped me purchase a 1 bed flat in E14, London. I'm pleased to say he went beyond the call of duty to ensure the sale happened smoothly and quickly. They further helped me in searching for a tenant. I would highly recommend this ...
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Comment on agent fees
The prices were equally or more competitive than other estate agents. More importantly, I feel the fees reflected good value for money.
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Nov 07,2016
Minithumbup
By:
Nov 07,2016
Featured Review
0 people found
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Olcay helped us with a flat purchase. Good communication and negotiation skills. It was a pleasant experience and we would like to recommend Olcay....
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Oct 13,2016
Minithumbup
By:
Oct 13,2016
Featured Review
0 people found
this helpful
Hilary has been a pleasure to deal with, professional and friendly and has gone out of her way when we moved abroad to make sure everything on our check out went smoothly. We thoroughly recommend Hilary, Justine and Elizabeth Pryce and we thank them for all their help!!...
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Comment on agent fees
Good
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Sep 13,2016
Minithumbup
By:
Sep 13,2016
Featured Review
0 people found
this helpful
We purchased our apartment in London in 1998 and appointed Elizabeth Pryce as our managing agent in 2000. We could not be happier with the service provided and especially that of the branch manager Paul Rooke. Over many years Paul's work has been excellent and he continues to provide fantastic support. Just recently we refurbished the bathroom and it was all arranged and sorted by Paul to the highest standards while we sat back overseas and left it to Elizabeth Pryce. In fact all the staff we de...
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Comment on agent fees
Good.
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Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
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I always found Hilary to be very helpful and responsive during my time as a tenant through Elizabeth Pryce. She also went over and above the call of duty by mediating in a dispute we had with the end of tenancy cleaners after our tenancy had finished. Excellent service overall, and wouldn't hesitate to recommend Elizabeth Pryce to a friend....
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Aug 29,2016
Minithumbup
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Aug 29,2016
0 people found
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I find Sarah to be very professional, reliable, knowledgeable and friendly. Always happy to assists with a smile. Great to deal with....
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Comment on agent fees
Fees are reasonable
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Aug 26,2016
Minithumbup
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Aug 26,2016
0 people found
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I have lived in london for 6 years and moved countless times. Hilary from Elizabeth Pryce went above and beyond in her professionalism, and was always easily reachable via email. I never had to chase her up on anything, she just took care of it wonderfully. Best experience, ever....
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Aug 14,2016
Minithumbup
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Aug 14,2016
0 people found
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Olcay Aksu was very helpful during the property buying process. Viewing was arranged quickly, all communication was clear, and I was always kept updated. I would recommend....
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Aug 11,2016
Minithumbup
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Aug 11,2016
0 people found
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5 stars - Since Elizabeth Pryce assumed management from the landlord of the rented property we lived in, Sarah has been great - she has always been extremely pleasant and helpful and easily accessible either by email or on the phone, on occasion providing reponses and assistance long past normal business hours. Prior to my recent move from the property everything which needed to be done was explained by Sarah in a clear and understandable manner....
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Comment on agent fees
Fees are on a par with other estate agents. A pro-rata fee was charged for an interim check out when just one of us was moving out of the flat which was very fair.
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Jul 04,2016
Minithumbup
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Jul 04,2016
0 people found
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She is a lovely person, really helpful, and very professional. She always replay my messages without one hour time. I would recommend Justine Reynolds....
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Jun 23,2016
Minithumbup
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Jun 23,2016
0 people found
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Excellent communication, always kept me updated through emails or telephone calls, very approachable, attention to detail was faultless, a pleasure doing business with....
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Comment on agent fees
Good
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Jun 22,2016
Minithumbup
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Jun 22,2016
0 people found
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I found the team to be very friendly and very efficient. The process was quick and painless and the services was very professional without being over bearing...
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Comment on agent fees
The fees were up front and reasonable considering the location.
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Jun 22,2016
Minithumbup
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Jun 22,2016
0 people found
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Justine and her team were everything one would want in an agent: excellent communication at all stages, punctual and well informed....
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Jun 16,2016
Minithumbup
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Jun 16,2016
0 people found
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Darren is an extremely keen agent who worked tirelessly to get someone in my properties. More importantly , he actually listens closely to what you are saying and gives you honest feedback, which is refreshing. I would wholly recommend him...
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Comment on agent fees
good
Was this helpful? Yes
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
this helpful
Justine helped in finding me a home within 9 days of my arrival in London. That is nothing but impressive. I do appreciate Justine's support and her more gentle approach. It's a refreshing difference from the somewhat cut-throat approach I experienced with other agencies. Thank you Justine!!!...
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Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
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Very kind and extremely helpful. Always thinking in clients' shoes. More than happy to use the service a second time....
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Jun 03,2016
Minithumbup
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Jun 03,2016
0 people found
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Very professional and polite. We've had a very difficult and complicated sale and if it wasn't for them we wouldn't have manage to buy the property. Well done guys!...
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May 26,2016
Minithumbup
By:
May 26,2016
0 people found
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I found Darren to be very friendly as well as professional. He was really efficient and clear in explaining everything to me. I felt confident dealing with him....
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May 25,2016
Minithumbdown
By:
May 25,2016
0 people found
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Justine has been very professional and performant with the management of all the process (visit, contract, Landlord ...). I Will recommand this agency to people who like when things are perfectly done....
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May 10,2016
Minithumbup
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May 10,2016
0 people found
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Really nice, friendly and helpful people! We have decided for a flat on Wednesday and we already moved in on Friday noon! Really professional people! Totally recommend!...
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Comment on agent fees
Fees are average
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Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
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Highly recommended this agency and agent, who made made the entire process seamless from end-to end at a very stressful time. All documentation was dealt with quickly and efficiently, unlike other agency that I have dealt with in the past....
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Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
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The team at Elizabeth Pryce in 3 Colt Street are all extremely helpful. They were always on hand to help the rental of our property and saw it through to a sale which took place swiftly and efficiently. We thank you all but send personal thanks to Paul Rooke and Olcay. Mrs Fenn and Joanne and Michelle...
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Comment on agent fees
Good
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Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
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Hi there, I would just like to convey how fantastic Darren was in the whole process of finding me a property to rent. His went the extra mile from start to finish and I could not be more appreciative. He is knowledgable, friendly and takes the time to get to know his clients so he can offer them the best service possible. Thank you Darren, and Elizabeth Pryce E14....
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Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
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Having no previous experience with renting in the UK through an estate agent, I was happy to be assisted by Justine. She was very helpful with organising the viewings and addressed all my questions and concerns promptly. I can highly recommend her....
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Apr 18,2016
Minithumbup
By:
Apr 18,2016
0 people found
this helpful
I dealt with this agent before Justine was very helpful and nice, on time and respectful. I would definitely recommend this agent. Thanks....
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Comment on agent fees
good
Was this helpful? Yes
Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
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I was pleased to deal with Justine before and after moving to the new flat. She has been very reactive and helpful...
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Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
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I called Justine at Elizabeth Pryce with our urgent requirement to move in to a new rental house within 2 days.. Justine met me at a property an hour after I called and then went on to clear her schedule to show me 3 further properties, all 4 I liked and one I liked a lot. I then text Justine to ask to take my girlfriend back the following day, Justine came in on her day off especially as she knew we were in a rush and we offered and we had the offer accepted that day. The referencing was done ...
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Comment on agent fees
Average
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Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Very helpful and patient, talked client through the process and protocols in a clear and time sensitive fashion. Also very flexible in making viewings arranged around my schedule, including weekends....
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Comment on agent fees
Fees were significantly reduced due to my previous relationship with them as a eight year tenant in another property
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Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
Olcay was very helpful in facilitating the deal. He was always up-to-date with the latest information and developments, and followed up with the relevant parties on an ongoing basis. Olcay was instrumental in helping complete the sale by the set deadline....
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Comment on agent fees
Not applicable, as I was the buyer of the property.
Was this helpful? Yes
Mar 25,2016
Minithumbup
By:
Mar 25,2016
0 people found
this helpful
Olcay was very responsive and helpful throughout the process. He accompanied me on many viewings prior to me finding a property I was interested in. He did more than simply broker the deal, he saw it to the very end chasing both sides of solicitors and keeping everyone informed....
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Comment on agent fees
na
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Mar 22,2016
Minithumbup
By:
Mar 22,2016
0 people found
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Justine and Sarah were very helpful and professional. Justine was specially prompt as we needed to rush with our deal. Would definitely recommend others if needed. Thank you....
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Mar 17,2016
Minithumbup
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Mar 17,2016
0 people found
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Darren was very helpful, extremely understanding and kind since the very first time I contacted the agency: he called me promptly after receiving my email of enquiry and agreed on arranging for a viewing on that same day, at the time that was best for me. He not only showed me around the flat and provided details and advices about aspects of the prospective tenancy agreement that were feasible to negociate and further discuss with the landlord, if and when making an offer, but he also showed me...
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Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
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We bought a property marketed by Elizabeth Pryce. Unlike a number of other agents in the past, Olcay was really helpful answering our questions, providing a regular status update and chasing up any blocking issues (solicitors, queries, searches,...) Despite our tight mortgage deadlines, we pulled it through with EP's help....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
this helpful
Darren is affable, informative and most importantly completely genuine. He's not trying to put one over on you, and clearly has the best interests of all parties at heart. As someone who isn't particularly fond of agencies or agents I have to say that Darren won me over quite early on in the proceedings and it was a pleasure doing business with him. Definitely recommended, and if I could give more stars, I would....
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Was this helpful? Yes
Areas covered
  • E14
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £250,000
  • Max: £737,500

Letting
  • Min: £0
  • Max: £0

ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 1 56 3 22 0 24 0 2 0
Hilary Laviniere - upload your photo Hilary Laviniere
3 reviews

About Hilary No description set View full profile
Olcay Aksu - no image available Olcay Aksu
42 reviews

About Olcay No description set View full profile
Sarah Kirk - no image available Sarah Kirk
26 reviews

About Sarah No description set View full profile
Justine Reynolds - no image available Justine Reynolds
28 reviews

About Justine No description set View full profile
Paul Rooke - no image available Paul Rooke
Manager
34 reviews

About Paul No description set View full profile

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Fees

No fees set.
Last updated at 8:48 AM 28/03/2016 by Olcay

Complaints Procedure

No procedure set.
Last updated at 8:48 AM 28/03/2016 by Olcay

Awards won by Elizabeth Pryce, London E14 8AP

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