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    Michael Birley
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    Vicki London
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Eden Harper

64 Battersea Park Road Battersea, London
Greater London
SW11 4JP

020 7720 1116, 020 7720 3200

Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
Would give zero if I could. Do not fix anything, window was broken before we moved in, no action taken for 12 months. Do not provide 24 hours notice before inspections or viewings near end of tenancy. Charge extortionate fees to provide reference for next landlord. An all round disgrace, avoid if at all possible...
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Comment on agent fees
Bad
Was this helpful? Yes
Dec 06,2013
Minithumbdown
By:
Dec 06,2013
2 people found
this helpful
I feel that this company neither cares for the tenant or the landlord. I lived there for in all 2.5 years due to not wanting to pay more agency costs to move again and was let down on numerous occasions. On moving in I was informed that there was to be a raise in rent cost within 10 days, they didn\'t seem to know that this was a breach in contract (month\'s notice required). On going through the inventory at the start of the tenancy with them and querying incorrect items/changes/damage I w...
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What agent could do to change your mind?
They could have responded to issues with the property, had a basic grasp of customer service and property law
Was this helpful? Yes
Nov 10,2012
Minithumbdown
By:
Nov 10,2012
4 people found
this helpful
I am very disappointed in Eden Harper as I had a feeling that this agency is different and do care about their tenants. How wrong I was. The checkout came and we were stabbed in the back without any hesitation. Me and my husband were a tenant for 6 months renting a disgusting and depressing dark flat in a very very dodgy area which we only rented as nothing else was available at the time when we had to move. When I went for the viewing the agent assured me that the flat and garden will be cleane...
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Was this helpful? Yes
Jun 09,2011
Minithumbdown
By:
Jun 09,2011
4 people found
this helpful
Communication not that great, especially for an independent. Director never really there so when I had a complain tent I was constantly fobbed off by their negotiators. They had 4 weeks and brought round 1 person who wasn't qualified...complete waste of time. One of the larger competitors down the road proved much better and was sold within 3 weeks....
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Feb 16,2011
Minithumbup
By:
Feb 16,2011
0 people found
this helpful
Very friendly and professional service, they found me a brilliant and reliable tenant who has been with me for the past 2 years....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 1 2 0 0 0 1 0 0
Michael Birley - no image available Michael Birley
Manager
66 reviews

About Michael No description set View full profile
Vicki London - upload your photo Vicki London
1 reviews

About Vicki No description set View full profile

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