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    Richard Eddison
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    Ashleigh Jones
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    Vincent
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    James Johnson
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    Carole Cherry
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Eddisonwhite Ltd

85 The Broadway Wimbledon, London
Greater London
SW19 1QE

020 8540 5544

May 24,2016
Minithumbup
By:
May 24,2016
1 people found
this helpful
Carole administers our rental property, while we are living outside the UK. Carole is very efficient, detailed, very responsive and most courteous work with. Often she has gone out of her way to rectify a problem quickly, efficiently and is cost conscious. We are most pleased to have her services....
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Comment on agent fees
Acceptable for the excellent worry free management
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Apr 26,2016
Minithumbdown
By:
Apr 26,2016
0 people found
this helpful
Edison White are very biased towards the interest of their landlords. Below is a quote from TDS which we got once we found out we would not get our all our deposit back (note this we left on Feb 29th and got this letter on 24th of April. 'This is a quote from our report by TDS (Tenancy deposit scheme)For the avoidance of doubt, once the tenancy has determined, tenants are not entitled to return to the Property to make repairs or carry out further cleaning, the property having been returned to...
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What agent could do to change your mind?
credit check fee ‚£100 despite us having 3 previous credit checks with letting agents on the same high street paying ‚£700
Comment on agent fees
credit check fee ‚£100 despite us having 3 previous credit checks with letting agents on the same high street paying ‚£700
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By: Richard Eddison
Apr 27, 2016
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Dear Christopher, We are never happy to read a negative review. However, there are always two sides to every story and I do not feel you have given a fair account of the entire situation. This is supported by the TDS independent adjudicator on this matter awarding the Landlord 100% of the amount in dispute based on facts given by all concerned parties, yourself included. Contrary to your comment, the money does not go to the estate agent (We do not profit from this at all) but is returned to th....
Dec 12,2015
Minithumbup
By:
Dec 12,2015
0 people found
this helpful
Eddison White were the managing agents for my property for over 5 years. During that time I have dealt mostly with Carole. She has always been very helpful and understanding of any problems either I or my tenants during that time may have had. My property is now being occupied by a family member,but should things change I would go back to Eddisons....
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Nov 08,2015
Minithumbup
By:
Nov 08,2015
0 people found
this helpful
From day one of meeting Eddison White (Richard) we knew our property would be in good hands/ sold quickly. He provided us with the answers we needed. We had several offers in the first week which was outstanding. Richard & James were very helpful in guiding us on accepting offers and pushing through the sales. Full credit to Richard when we thought we'd reached a glitch in selling our property - he was very patient with our demands and very reassuring- when we were emailing 5 times a day! ...
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Comment on agent fees
The fees were reflective of the work the agents did in selling our house so quickly and the work that went into the sales.
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Feb 23,2015
Minithumbup
By:
Feb 23,2015
0 people found
this helpful
Been a landlord using Eddison White for a number of years now. I need to deal with both offices for different things, but a special mention goes to Carole Cherry. She is fantastic.! Her organisation and being on the ball at all times gives confidence in the lettings experience. No matter what the question or problem (good or bad) Carole gives an honest and genuine approach. It is easy to complain in life and when something is good to not acknowledge. However, this is a big show of support and gr...
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Sep 06,2013
Minithumbdown
By:
Sep 06,2013
0 people found
this helpful
Dear Vincent Thank you for all your help with the purchase of Shelley Way. Much appreciated. Best wishes Annie...
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Aug 06,2013
Minithumbup
By:
Aug 06,2013
0 people found
this helpful
My experience with Eddisonwhite has been first class; they have exceptional customer service skills, from initial viewing through to completion. I have been bowled over by the expertise and attention to detail; a refreshing change. I would like to pass on special thanks to Vincent who kept me informed throughout the process and has made one of life\'s top 10 stresses seem like a walk in the park....
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Jul 28,2013
Minithumbup
By:
Jul 28,2013
0 people found
this helpful
Been with Eddisonwhite for around 3 years after a nightmare time with C James over the road. [Do not touch them with a barge pole] Eddisonwhite are fantastic. Organised, polite and always on the ball. Special mention to Carole who I deal with most of time. A star!! Nothing is ever too much trouble for Carole. Daniel built a good model of not just how estate agencies should be run. But any company in any field. As expanded the company still maintains the same level of excellent customer service...
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By: Daniel White
Jul 29, 2013
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Hi Robert, Many thanks for your kind words. We always work hard to build up great business relationships with all our clients and look forward to many more sucessful years working with you. DW....
May 15,2013
Minithumbup
By:
May 15,2013
2 people found
this helpful
The agency was excellent from start to finish in finding a tenant and sorting out the necessaries. Vincent was excellent at keeping me informed of what was going on and the whole process was very painless. Using EddisonWhite was a completely different experience to their competitors who offer abysmal service for a lot more money. They were very upfront about the costs involved and the invoice received was exactly as discussed. There were no hidden extras or additions. I would highly recommend th...
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May 07,2013
Minithumbup
By:
May 07,2013
3 people found
this helpful
A huge thank you Eddison White\'s agent, Vincent, who helped my family so much in finding a lovely new home. We moved in at the weekend and are really pleased with our choice. He was friendly and extremely helpful in the whole process of letting the property - going out of his way to make sure that the tenancy started well. Thank you....
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Feb 07,2013
Minithumbup
By:
Feb 07,2013
1 people found
this helpful
I rented a propery threw Eddisonwhite for 2 years.During this period Carole was very helpull when dealing with our requests recarding problems that came up & dealing with the landlord I have just purchased my first property threw Eddisonwhie .Richard was instrumental during the whole complicated process .He spent hours on the phone talking to both sets of solicitors helping us get the deal done asap . Weather you are landlord ,looking to buy or rent ,with Eddisonwhie you will get the best...
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Jan 30,2013
Minithumbup
By:
Jan 30,2013
4 people found
this helpful
Ashleigh really helped every step of the sale process keeping us up to date and speaking to the buyer and solicitors to make sure everything went ahead as planned to sell the house before xmas. Would certainly recommend anyone using them as they provided us with great service throughout. Thanks again to all involved in helping us sell our house....
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Jan 30,2013
Minithumbup
By:
Jan 30,2013
2 people found
this helpful
I sold my property through Eddison White both Richard and Ashleigh worked tirelessly to help me accomplish this. As soon as any problems arose they worked to fix them while keeping me informed of the various stages in the selling process. I would not hesitate to recommend them to any of my friends or acquaintences who are either buying or selling a property. Thank you both for helping me with my sale....
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Jan 10,2013
Minithumbup
By:
Jan 10,2013
8 people found
this helpful
From start to finish I found this agency to be professional, friendly and were a great help during a problem with the lease. Would highly recommend them to anyone....
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Dec 05,2012
Minithumbdown
By:
Dec 05,2012
5 people found
this helpful
So disappointed from them and in general Carole Cherry! Takes ages to respond to e-mails, unprofessional . Seems that she doesn\'t care for the tenants at all. Delay in paying back the deposit even tho is said clear in the contract 10 days,and again no info given ! So unpleased with their service !...
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What agent could do to change your mind?
Poor customer service, careless , unprofessional
Was this helpful? Yes
By: Daniel White
Dec 10, 2012
View all comments (1)
Even though our tenancy agreements state that deposit should be returned within 10 working days, unfortunately we cannot return until we have written permission to do so from the landlord. Plus if the property was not handed back in the same condition then time is need to organise quotes/costs. Please email me on daniel@eddisonwhite.co.uk or call me on 020 8540 9828 to discuss further. Many thanks, Daniel White....
Nov 17,2012
Minithumbup
By:
Nov 17,2012
2 people found
this helpful
Friendly, flexible and professional. Quickly established what we needed, sorted out a wide range of possible options and were patient in showing us around. Once property selected they were scrupulously fair in dealing with us and the vendor, gave very sound advice on property needs and the area and greatly eased the whole process.. Their knowledge of local cleaners and tradesmen also invaluable to us as new to the area. A thoroughly professional team and a pleasure to work with them....
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By: Daniel White
Nov 19, 2012
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Thank you for your kind words. There's nothing more rewarding than finding someone a new home and to recieve a review like this is the icing on the top. Enjoy your new home & welcome to Wimbledon. Daniel White....
Jul 20,2012
Minithumbup
By:
Jul 20,2012
2 people found
this helpful
Eddisonwhite responded quickly to our request to sell our property and were prompt to see/review and market the property. Richard Eddiosn and staff were cordial in dealing with us/potential client(s) and acted in a professional manner. Their advice/recommendations were made in a courteous manner and in accord with our request....
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Jul 06,2012
Minithumbup
By:
Jul 06,2012
2 people found
this helpful
This was a pretty straightforward no-chain, cash purchase of a flat. However, firstly I always felt that Richard and other staff (Stephan ?) at Eddisonwhite were being open and honest with me at the time of sale agreement and in subsequent communications with the seller. Richard particularly was very efficient in communicating with both solicitors to iron out \'issues\' and keep the process moving forward. All communications were acted on swiftly and confirmed in emails. Richard showed cando...
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Jun 29,2012
Minithumbup
By:
Jun 29,2012
2 people found
this helpful
I have used EW on several occasions as a Private Landlord, and Richard Eddison managed to obtain the highest market rate for my latest property. Richard provided sound advice on the letting of my property, from initiation, to the arrangements of an EPC certificate, gas safety certificate, referencing, the inventory and also the tenancy agreement. They pretty much did everything and made my life a lot easier. Definitely would recommend EW as they are local, very professional service and mos...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £515,000
  • Max: £515,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 2 2 5 0 3 1 0 0
Richard Eddison - no image available Richard Eddison
Director
28 reviews

About Richard No description set View full profile
Ashleigh Jones - upload your photo Ashleigh Jones
3 reviews

About Ashleigh No description set View full profile
Vincent  - upload your photo Vincent
4 reviews

About Vincent No description set View full profile
James Johnson - upload your photo James Johnson
1 reviews

About James No description set View full profile
Carole Cherry - upload your photo Carole Cherry
2 reviews

About Carole No description set View full profile

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