East of Exe
Exeter, EX3
3.8/5, 16 reviews
69% recommended
100% sales valuation accuracy
62% sales fee satisfaction
100% lettings valuation accuracy
64% lettings fee satisfaction
No company information

Opening Hours
Address

East of Exe
61 Fore Street
Topsham,Exeter
Devon
EX3 0HL
01392 877240

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 62% £0 £0
Lettings 100% 64% £450 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 10 4 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

“Total absence of professionalism...”

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Nov 14,2020
Minithumbdown
By: 'Brian'
Nov 14,2020
0 people found
this helpful
East of Exe failed to notify me at the outset of a large-scale housing planning permission at the boundary of the property I wished to purchase. A chance written note by the vendor of the property led me to investigate further. Unfortunately, my solicitor was ...
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“Seamless Service...”

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Sep 03,2019
Minithumbup
By: 'Lucinda'
Sep 03,2019
0 people found
this helpful
We have had the privilege of working closely with Emma Carter who has managed our property for four years. We were very happy with the service we received from Partridges and were relieved that the same high standards have continued with West of Exe. The ...
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“Generally, East of Exe handled our tenancy in an efficient ......”

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Sep 21,2014
Minithumbup
By: 'R.'
Sep 21,2014
1 people found
this helpful
Generally, East of Exe handled our tenancy in an efficient manner. Their staff were friendly and helpful. An issue with a broken washing machine was handled very well. A problem with a broken shower door took too long to put right. Unsolicited marketing was received ...
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Comment on agent fees
Tenancy fees are generally too high and do not represent value for money. However, East of Exe fees were at the lower end of the scale and therefore less unreasonable than other agents we have dealt with.
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“Very unhelpful lady (and agency which she represents) who does ......”

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Sep 19,2014
Minithumbdown
By: 'Fiaschi'
Sep 19,2014
0 people found
this helpful
Very unhelpful lady (and agency which she represents) who does not care about tenants. Refused to change the date of apartment viewing visits - we have never faced such a situation - very rude behaviour!!! Over valuation of apartment "damage"- most of the points ...
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“Both Penny and Ian went the extra mile to ensure ......”

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Sep 12,2014
Minithumbup
By: 'ER'
Sep 12,2014
0 people found
this helpful
Both Penny and Ian went the extra mile to ensure that we were in our new home on time. Very impressed with their service....
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“We were delighted with the service provided by both agents ......”

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Sep 11,2014
Minithumbup
By: 'Delphine'
Sep 11,2014
0 people found
this helpful
We were delighted with the service provided by both agents we met whilst prospecting. They were both very helpful and understanding of her situation (long distance move). Once we decided on the property, East of Exe and its staff did everything they could to help ...
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“As a current tenant, everyone at EOfE is helpful no ......”

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Sep 10,2014
Minithumbup
By: 'Neville'
Sep 10,2014
0 people found
this helpful
As a current tenant, everyone at EOfE is helpful no matter what issues arise! They are such a friendly bunch of people....
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“They were good communicators,open and friendly and efficient.I ......”

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Sep 10,2014
Minithumbup
By: 'kat'
Sep 10,2014
0 people found
this helpful
They were good communicators,open and friendly and efficient.I will use them again when i move or purchase a property....
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Comment on agent fees
I felt they gave a good service for the fees.
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“I have had a very positive experience with East of ......”

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Sep 10,2014
Minithumbup
By: 'Kathryn'
Sep 10,2014
0 people found
this helpful
I have had a very positive experience with East of Exe. Everyone was helpful and friendly and when I was looking for properties they were flexible and responsive about viewings. I trusted the staff enough that I was happy to let people into the house ...
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Comment on agent fees
I think the fees are a bit high and that the landlord should pay them
Was this helpful? Yes

“Very friendy and professional service from start to finish, actually ......”

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Sep 10,2014
Minithumbup
By: 'Chris'
Sep 10,2014
0 people found
this helpful
Very friendy and professional service from start to finish, actually even after the tenancy finished they continued to provide excellent customer service....
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“I sold my house through East Of Exe in 2012 and ......”

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Sep 10,2014
Minithumbup
By: 'Paul'
Sep 10,2014
0 people found
this helpful
I sold my house through East Of Exe in 2012 and moved away from Devon and on my return wished to rent a property in Topsham. I rented a property through East Of Exe in February 2013 and they found me the perfect place for my needs ...
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“Let a six month lease to us but after 30 days, ......”

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Sep 09,2014
Minithumbdown
By: 'Unhappy'
Sep 09,2014
0 people found
this helpful
Let a six month lease to us but after 30 days, we were told the land lord wanted the house back. We were constantly disturbed day and night by the landlord turning up, un-scheduled at the property, and even let themselves in. The agents gave no ...
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Comment on agent fees
Despite only being at the property for 3 months due to the landlords actions, and the fees and removal costs we incurred, no refund was even offered by agent, despite the distress they caused along with their client.
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“East of Exe found this property for us two years ......”

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Sep 09,2014
Minithumbup
By: 'Tenant'
Sep 09,2014
0 people found
this helpful
East of Exe found this property for us two years ago. They could not have been more helpful with the moving in procedure and have been supportive throughout the tenancy....
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“We had a horrible experience with East of Exe. From ......”

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Aug 22,2014
Minithumbdown
By: 'Concerned_Citizen'
Aug 22,2014
0 people found
this helpful
We had a horrible experience with East of Exe. From beginning to end they neglected their contractual responsibilities until the last possible moment. We had to wait almost 7 months for a dishwasher repair for example, which if they had handled it when we flagged it ...
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What agent could do to change your mind?
Their job.
Attached Filesnbsp;
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“The East of Exe team have provided a fantastic service ......”

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Jul 03,2014
Minithumbup
By: 'jchater92'
Jul 03,2014
0 people found
this helpful
The East of Exe team have provided a fantastic service throughout my 2 year tenancy, the staff are incredibly friendly and helpful and I have never had to wait for any repairs to the property. My emails are always responded to promptly and the team really ...
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“Problems with the property throughout my tenancy which East of ......”

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Apr 08,2014
Minithumbdown
By: 'urbanlegend'
Apr 08,2014
0 people found
this helpful
Problems with the property throughout my tenancy which East of Exe did not rush to improve. When Moving from property they caused issues leaving me stuck between properties unable to finish the move and staying on a friends sofa for 5 days whilst the deposit was ...
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What agent could do to change your mind?
been more communicative and proactive... fixed issues before they turned into huge water leaks and mould problems... refunded the deposit when they said they would and not 5 days later!
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by East of Exe, Exeter EX3 0HL


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