“Felt scammed and like I was sent on a wild go......”
1 Star Review
Mar 14,2022
By:
'Zack Parker'
Mar 14,2022
Branch: Exeter, 18 Southernhay West
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EX2
Branch: Exeter, 18 Southernhay West
Lettings (as a Tenant)
Postcode: EX2
0
people found
this helpful
Felt scammed and like I was sent on a wild goose chase. My reference failed because they don't do a thorough enough check all was needed was a call to ask what happened.(I changed contract in November/December but where was an option where ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Total absence of professionalism...”
1 Star Review
Nov 14,2020
By:
'Brian'
Nov 14,2020
Branch: Exeter, 61 Fore Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: EX2
Branch: Exeter, 61 Fore Street
Sales (Prospective customer)
Postcode: EX2
0
people found
this helpful
East of Exe failed to notify me at the outset of a large-scale housing planning permission at the boundary of the property I wished to purchase. A chance written note by the vendor of the property led me to investigate further. Unfortunately, my solicitor was ...
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Sep 03,2019
By:
'Lucinda'
Sep 03,2019
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: EX5
Branch: Exeter, 61 Fore Street
Lettings (as a Landlord)
Rent PCM: £750
Postcode: EX5
0
people found
this helpful
We have had the privilege of working closely with Emma Carter who has managed our property for four years. We were very happy with the service we received from Partridges and were relieved that the same high standards have continued with West of Exe. The ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Generally, East of Exe handled our tenancy in an efficient ......”
4 Star Review
Sep 21,2014
By:
'R.'
Sep 21,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: EX3
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £1650
Postcode: EX3
1
people found
this helpful
Generally, East of Exe handled our tenancy in an efficient manner. Their staff were friendly and helpful.
An issue with a broken washing machine was handled very well. A problem with a broken shower door took too long to put right.
Unsolicited marketing was received ...
read full review
Comment on agent fees
Tenancy fees are generally too high and do not represent value for money.
However, East of Exe fees were at the lower end of the scale and therefore less unreasonable than other agents we have dealt with.
1
people found
this helpful
Was this helpful?
Yes
“Very unhelpful lady (and agency which she represents) who does ......”
2 Star Review
Sep 19,2014
By:
'Fiaschi'
Sep 19,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EX5
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Postcode: EX5
1
people found
this helpful
Very unhelpful lady (and agency which she represents) who does not care about tenants. Refused to change the date of apartment viewing visits - we have never faced such a situation - very rude behaviour!!! Over valuation of apartment "damage"- most of the points ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Both Penny and Ian went the extra mile to ensure ......”
5 Star Review
Sep 12,2014
By:
'ER'
Sep 12,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EX5
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Postcode: EX5
0
people found
this helpful
Both Penny and Ian went the extra mile to ensure that we were in our new home on time. Very impressed with their service....
read full review
0
people found
this helpful
Was this helpful?
Yes
“We were delighted with the service provided by both agents ......”
5 Star Review
Sep 11,2014
By:
'Delphine'
Sep 11,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: EX3
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: EX3
0
people found
this helpful
We were delighted with the service provided by both agents we met whilst prospecting.
They were both very helpful and understanding of her situation (long distance move).
Once we decided on the property, East of Exe and its staff did everything they could to help ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“As a current tenant, everyone at EOfE is helpful no ......”
5 Star Review
Sep 10,2014
By:
'Neville'
Sep 10,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: EX3
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £450
Postcode: EX3
0
people found
this helpful
As a current tenant, everyone at EOfE is helpful no matter what issues arise! They are such a friendly bunch of people....
read full review
0
people found
this helpful
Was this helpful?
Yes
“They were good communicators,open and friendly and efficient.I ......”
5 Star Review
Sep 10,2014
By:
'kat'
Sep 10,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: EX3
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £850
Postcode: EX3
0
people found
this helpful
They were good communicators,open and friendly and efficient.I will use them again when i move or purchase a property....
read full review
Comment on agent fees
I felt they gave a good service for the fees.
0
people found
this helpful
Was this helpful?
Yes
“I have had a very positive experience with East of ......”
4 Star Review
Sep 10,2014
By:
'Kathryn'
Sep 10,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: EX3
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £750
Postcode: EX3
0
people found
this helpful
I have had a very positive experience with East of Exe. Everyone was helpful and friendly and when I was looking for properties they were flexible and responsive about viewings. I trusted the staff enough that I was happy to let people into the house ...
read full review
Comment on agent fees
I think the fees are a bit high and that the landlord should pay them
0
people found
this helpful
Was this helpful?
Yes
“Very friendy and professional service from start to finish, actually ......”
5 Star Review
Sep 10,2014
By:
'Chris'
Sep 10,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: EX3
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £725
Postcode: EX3
0
people found
this helpful
Very friendy and professional service from start to finish, actually even after the tenancy finished they continued to provide excellent customer service....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I sold my house through East Of Exe in 2012 and ......”
5 Star Review
Sep 10,2014
By:
'Paul'
Sep 10,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: EX3
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £700
Postcode: EX3
0
people found
this helpful
I sold my house through East Of Exe in 2012 and moved away from Devon and on my return wished to rent a property in Topsham.
I rented a property through East Of Exe in February 2013 and they found me the perfect place for my needs ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Let a six month lease to us but after 30 days, ......”
2 Star Review
Sep 09,2014
By:
'Unhappy'
Sep 09,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: EX3
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: EX3
1
people found
this helpful
Let a six month lease to us but after 30 days, we were told the land lord wanted the house back. We were constantly disturbed day and night by the landlord turning up, un-scheduled at the property, and even let themselves in. The agents gave no ...
read full review
Comment on agent fees
Despite only being at the property for 3 months due to the landlords actions, and the fees and removal costs we incurred, no refund was even offered by agent, despite the distress they caused along with their client.
1
people found
this helpful
Was this helpful?
Yes
“East of Exe found this property for us two years ......”
5 Star Review
Sep 09,2014
By:
'Tenant'
Sep 09,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: EX5
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £795
Postcode: EX5
0
people found
this helpful
East of Exe found this property for us two years ago. They could not have been more helpful with the moving in procedure and have been supportive throughout the tenancy....
read full review
0
people found
this helpful
Was this helpful?
Yes
“We had a horrible experience with East of Exe. From ......”
1 Star Review
Aug 22,2014
By:
'Concerned_Citizen'
Aug 22,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: EX3
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £750
Postcode: EX3
0
people found
this helpful
We had a horrible experience with East of Exe. From beginning to end they neglected their contractual responsibilities until the last possible moment. We had to wait almost 7 months for a dishwasher repair for example, which if they had handled it when we flagged it ...
read full review
What agent could do to change your mind?
Their job.
Attached Filesnbsp;
0
people found
this helpful
Was this helpful?
Yes
“The East of Exe team have provided a fantastic service ......”
5 Star Review
Jul 03,2014
By:
'jchater92'
Jul 03,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: EX2
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Rent PCM: £550
Postcode: EX2
0
people found
this helpful
The East of Exe team have provided a fantastic service throughout my 2 year tenancy, the staff are incredibly friendly and helpful and I have never had to wait for any repairs to the property. My emails are always responded to promptly and the team really ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Problems with the property throughout my tenancy which East of ......”
1 Star Review
Apr 08,2014
By:
'urbanlegend'
Apr 08,2014
Branch: Exeter, 61 Fore Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EX5
Branch: Exeter, 61 Fore Street
Lettings (as a Tenant)
Postcode: EX5
0
people found
this helpful
Problems with the property throughout my tenancy which East of Exe did not rush to improve. When Moving from property they caused issues leaving me stuck between properties unable to finish the move and staying on a friends sofa for 5 days whilst the deposit was ...
read full review
What agent could do to change your mind?
been more communicative and proactive... fixed issues before they turned into huge water leaks and mould problems... refunded the deposit when they said they would and not 5 days later!
Attached Filesnbsp;
0
people found
this helpful
Was this helpful?
Yes