Dowen
3.6/5, 45 reviews
62% recommended
79% sales valuation accuracy
81% sales fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 79% 81% £23,500 £330,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 2 9 5 10 4 4 1 2 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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NAEA RICS TPOS Sales
Latest Properties

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“Was happy with the speed in 5 Boston street which the house I......”

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Feb 12,2024
Minithumbdown
Anya
By: 'Daniel'
Feb 12,2024
0 people found
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Was happy with the speed in which the house I went for I got accepted at 5 Boston Street Peterlee but was unhappy when told I couldn't move in due to electrical work needing doing then was messed about 3 weeks from been told I could have ...
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“Went though dowen in sedgefield to rent my pr......”

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Dec 04,2023
Minithumbup
Alison
By: 'Malcolm'
Dec 04,2023
0 people found
this helpful
Went though dowen in sedgefield to rent my property in West cornforth. Couldn't ask for a more helpful lady. Allison deserve a pay rise every thing was completed with no hassle. Well done Allion your a star x...
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“thanks to dowen estate agent they help me get......”

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Dec 02,2023
Minithumbup
Heike
By: 'CHRISTIAN ELEBHOSE'
Dec 02,2023
0 people found
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thanks to dowen estate agent they help me get a very nice apartment, i am really grateful, they are the best company you can get a house from, either buy or let thanks...
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“Alison from the Sedgefield branch was amazing......”

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Nov 15,2023
Minithumbup
Alison
By: 'Gary'
Nov 15,2023
0 people found
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Alison from the Sedgefield branch was amazing and so helpful when i came to finding mys3lf a property, viewing it and getting everything in order. She kept in contact the whole process and couldnt have asked for any more help. Thanks again. Gary...
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“I want to especially thank Heike Miller of Do......”

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May 05,2023
Minithumbup
Heike
By: 'Julie'
May 05,2023
0 people found
this helpful
I want to especially thank Heike Miller of Dowen in Sunderland for a fantastic job of getting me my house in such a short time. Heike's knowledge and communication was excellent. Dowen and Heike have been the best that I have ever dealt with, thankyou...
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“Excellent performance...”

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Mar 07,2023
Minithumbup
Heike
By: 'I. Iluore'
Mar 07,2023
0 people found
this helpful
It's always with great joy and relief remembering my experience with Dowen Sunderland and Heike Miller, Thanks so much to all the staff at Dowen Sunderland especially Heike Miller in getting me a property at a very short time. It's great remembering you all. Bravo!....
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“Recommendation and Appreciation...”

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Mar 01,2023
Minithumbup
Heike
By: 'Iluore'
Mar 01,2023
0 people found
this helpful
I want to especially thank Heike Miller of Dowen Sunderland for the great job in getting me my apartment in SR4 at such a short time and for her amazing excellent customer's service. I believe Dowen Sunderland and Heike Miller are the best I have ...
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“I had a very efficient and helpful service fr......”

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Oct 10,2022
Minithumbup
By: 'E Harding'
Oct 10,2022
0 people found
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I had a very efficient and helpful service from Dowens Sedgefield, from first placing my house on the market all the way up to the final completion date. They have excellent local knowledge. They are good at keeping you informed and responding to communication promptly. ...
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“Letting service...”

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Mar 23,2022
Minithumbup
Caroline
By: 'Martin'
Mar 23,2022
0 people found
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Caroline Ryan in lettings has been brilliant, she facilitated my move from London to Durham with a smooth transition. She also has gone above and beyond in sorting teething issues. She is a credit to Dowan...
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“Very good help, great service! Bought a BTL p......”

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Nov 03,2021
Minithumbup
Dawn
By: 'René'
Nov 03,2021
0 people found
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Very good help, great service! Bought a BTL propertie and looking for the next one! I would definetly recommend them!...
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“Dowen estate agents in bishop Auckland...”

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Jul 20,2021
Minithumbup
By: 'angela johnson'
Jul 20,2021
0 people found
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Dowen estate agents in bishop Auckland, we dealt with Dell there, I have to say very professional and polite while we were purchasing a house from them. answered questions quickly and in great detail. would recommend them....
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“I have used Dowen Estate Agents in Durham Cit......”

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Jan 04,2021
Minithumbup
By: 'Clare Hammond'
Jan 04,2021
0 people found
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I have used Dowen Estate Agents in Durham City for many years now. I am especially impressed with Mark Austin who has been remarkable in his valuation's for properties I have put on the market with Dowen. He values house's realistically and is very professional ...
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By: John Nicholson
Jan 05, 2021
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Clare, thank you for this excellent review. I would personally like to thank you for your continued support. You have been a loyal client. Warmest Regards - John Nicholson - Managing Director. ...

“I have just commenced a rental contract in Su......”

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Dec 18,2020
Minithumbup
Liz
By: 'Valerie Doran'
Dec 18,2020
0 people found
this helpful
I have just commenced a rental contract in Sunderland, courtesy of Liz,lettings manager.l was treated with respect, fully informed of all requirements to ensure a smooth journey to my new home., given updates of progress and welcomed to my new home in time ...
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“Very happy with the service from Dowens in Bi......”

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Nov 26,2020
Minithumbup
Thomas
By: 'Judith'
Nov 26,2020
0 people found
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Very happy with the service from Dowens in Bishop Auckland. Thomas and Kelly are very friendly and were in regular contact when selling my house....
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“If I could give more than 5 stars I would! Th......”

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Nov 25,2020
Minithumbup
By: 'Charlotte'
Nov 25,2020
0 people found
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If I could give more than 5 stars I would! The girls were very understanding and caring throughout. Kept me up to date when they could about my purchase, chased solicitors. Amazing! Thank you so much for everything you've done....
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“I would not recommend Dowen to prospective se......”

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Jun 19,2020
Minithumbdown
By: 'Jill'
Jun 19,2020
4 people found
this helpful
I would not recommend Dowen to prospective sellers. They appeared good at the start - my house sold within days because it appealed immediately to my buyers, who had been looking for 15 months. Dowen's follow up customer care was very poor in terms of lack ...
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“First class service as always. Used Dowen fo......”

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May 03,2020
Minithumbup
Bev
By: 'Jay'
May 03,2020
0 people found
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First class service as always. Used Dowen for a few years now and always deliver a great service used to deal with Mike on rentals until he retired then Bev took over but got to say she does the job just as great as Mike ...
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“Top marks for Dawn! This was my first aucti......”

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Jan 30,2020
Minithumbdown
Dawn
By: 'Alan'
Jan 30,2020
0 people found
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Top marks for Dawn! This was my first auction experience and Dawn was fantastic throughout. Dawn knows her job and has a good sense of humour. She helped led me though the whole process and had the staying power needed to cope with the ups ...
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“positive...”

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Jun 13,2019
Minithumbup
Kelly
By: 'jhs'
Jun 13,2019
0 people found
this helpful
The staff were very helpful and contacted me on a regular basis with updates. They were friendly and supportive. They had good local knowledge....
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“Really good experience...”

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Jun 01,2019
Minithumbup
Dawn
By: 'Jan'
Jun 01,2019
0 people found
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Very happy with the service from Dowens in Sunderland. They have kept me informed every step of the way - when viewings and potential sales occurred. As to the sale of my apartment - they have been very helpful in every way they could both ...
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Comment on agent fees
I took their package to pay a certain amount up front and I found this acceptable.
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“Really unpleasant woman...”

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Apr 04,2019
Minithumbdown
Dawn
By: 'VT'
Apr 04,2019
3 people found
this helpful
To say I was shown around the property I was interested in would be hyperbole. Dawn Teggert literally stood in a corner and acted as if she couldn't wait to get us out of her sight. I understand that landlords have requirements and we may ...
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Comment on agent fees
Expensive admin fees. Quite extortionate when you compare with other agencies in Durham.
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“Kill me now for being so foolish!...”

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Jan 19,2019
Minithumbdown
By: 'Peter'
Jan 19,2019
9 people found
this helpful
All I can suggest is avoid avoid avoid paying up front for their amazing deals on selling your house. How naive of me as a grown educated individual to fall for such a stunt....what was going through my mind??? From the moment Dowen took ...
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“Worst moving experience ever...”

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May 18,2018
Minithumbdown
By: 'Jo'
May 18,2018
3 people found
this helpful
Dowens was responsible for 2 months of anguish. They moved us into a rental property in Sedgefield without completing a proper inspection and were dishonest in their approach. When we received the keys the place was utterly filthy, despite us having just signed a contract saying ...
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“Horrible Experience. Disgraceful Attitude. Avoid!...”

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May 03,2018
Minithumbdown
Dawn
By: 'Corina'
May 03,2018
4 people found
this helpful
I've had an extremely disappointing experience with this real estate agency. We arranged a viewing for a property in Newton Hall, Durham at 10.30am. We have originally informed the agent, Dawn Teggert, that we're coming all the way from Manchester, which is 2 1/2-hours driving distance ...
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By: VT
Apr 04, 2019
View all comments (2)
Hello, I had a similar experience with the same woman, Dawn Teggert. She seemed very rude and condescending without really having the right to be. She was unprofessional for someone so judgey and was late with us too because 'she picked up the wrong keys'. It's a shock that she is an estate agent and that her feedback is 'exceptional'. Maybe she should consider working somewhere where there is no people skill; it may be more suitable for her. As sorry as I am that you had to go through that, I'm ...

“Communication...”

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Apr 25,2018
Minithumbdown
Dawn
By: 'Out'
Apr 25,2018
3 people found
this helpful
After viewing a property twice and making an offer I was informed i "couldnt put forward any offer as I wasnt in a position to". The following day I was in a position (sold my house with a professional estate agent within 4 days) and offered ...
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Comment on agent fees
N/A
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“Awful experience at Durham Branch, rude staff member on telephone ......”

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Nov 18,2017
Minithumbdown
By: 'Issie'
Nov 18,2017
3 people found
this helpful
Awful experience at Durham Branch, rude staff member on telephone who blamed everyone for their mistake but themselves!!! Asked for all viewings to be accompanied (not that I need one, but a very good reason for that). First viewing, accompanied? Nope!! Rang the agent who ...
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“Amazing service, couldn't fault the team who were very professional ......”

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Nov 10,2017
Minithumbup
Thomas
By: 'Lesleykno'
Nov 10,2017
0 people found
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Amazing service, couldn't fault the team who were very professional and sold my house very quickly. They kept me informed all the way through the process....
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Comment on agent fees
Good
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“Recently sold my property through Hartlepool branch. Excellent service especially ......”

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Mar 30,2017
Minithumbup
David
By: 'Jill'
Mar 30,2017
0 people found
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Recently sold my property through Hartlepool branch. Excellent service especially from David who went above and beyond my expectations during times when issues arrose. Would definitely recommend this agent....
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Comment on agent fees
Can only say excellent service.
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By: Anne Bernard
Jun 23, 2017
View all comments (1)
I have recently sold my house through dowen in Durham and also rented a property through them. I would highly recommend them as a great service was provided by manager John and sales negotiator Sally in selling my property. John agreed a very reasonable fee and Sally worked her socks off to help it go through despite some difficulties from the buyer. When I then wanted a rental property Dawn has been very professional and helpful throughout. They even waived their fees as I had sold through th ...

“Exceptional & speedy service from Ryan McKenna at the Sedgefield branch. ......”

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Mar 27,2017
Minithumbup
Ryan
By: 'Claire'
Mar 27,2017
0 people found
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Exceptional & speedy service from Ryan McKenna at the Sedgefield branch. Answered all my questions & very fast communication on email & telephone. I can't recommend the agent enough. Also special thanks to Nicola who was also very friendly, informed & professional. Very pleased!!...
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Comment on agent fees
Good
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“Very unhappy with service received. We made an offer on ......”

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Mar 04,2017
Minithumbdown
By: 'A'
Mar 04,2017
2 people found
this helpful
Very unhappy with service received. We made an offer on a house and it was accepted. However, the estate agent failed to tell us it was up for sale with other agents. A higher offer than ours was accepted therefore we lost survey fees and ...
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Comment on agent fees
Bad. Incurred survey and solicitor fees. Could have been prevented.
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No fees information available
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