Dowen
Durham, DH1
2.3/5, 9 reviews
33% recommended
100% sales valuation accuracy
100% sales fee satisfaction
No company information

Opening Hours
Address

Dowen
3b Old Elvet
Durham
County Durham
DH1 3HL
0191-3757599

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £84,500 £85,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 3 3 1 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA RICS TPOS Sales
Latest Properties

No Properties

“I have used Dowen Estate Agents in Durham Cit......”

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Jan 04,2021
Minithumbup
By: 'Clare Hammond'
Jan 04,2021
0 people found
this helpful
I have used Dowen Estate Agents in Durham City for many years now. I am especially impressed with Mark Austin who has been remarkable in his valuation's for properties I have put on the market with Dowen. He values house's realistically and is very professional ...
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By: John Nicholson
Jan 05, 2021
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Clare, thank you for this excellent review. I would personally like to thank you for your continued support. You have been a loyal client. Warmest Regards - John Nicholson - Managing Director. ...

“I would not recommend Dowen to prospective se......”

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Jun 19,2020
Minithumbdown
By: 'Jill'
Jun 19,2020
1 people found
this helpful
I would not recommend Dowen to prospective sellers. They appeared good at the start - my house sold within days because it appealed immediately to my buyers, who had been looking for 15 months. Dowen's follow up customer care was very poor in terms of lack ...
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“Really unpleasant woman...”

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Apr 04,2019
Minithumbdown
By: 'VT'
Apr 04,2019
0 people found
this helpful
To say I was shown around the property I was interested in would be hyperbole. Dawn Teggert literally stood in a corner and acted as if she couldn't wait to get us out of her sight. I understand that landlords have requirements and we may ...
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Comment on agent fees
Expensive admin fees. Quite extortionate when you compare with other agencies in Durham.
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“Horrible Experience. Disgraceful Attitude. Avoid!...”

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May 03,2018
Minithumbdown
By: 'Corina'
May 03,2018
3 people found
this helpful
I've had an extremely disappointing experience with this real estate agency. We arranged a viewing for a property in Newton Hall, Durham at 10.30am. We have originally informed the agent, Dawn Teggert, that we're coming all the way from Manchester, which is 2 1/2-hours driving distance ...
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By: VT
Apr 04, 2019
View all comments (2)
Hello, I had a similar experience with the same woman, Dawn Teggert. She seemed very rude and condescending without really having the right to be. She was unprofessional for someone so judgey and was late with us too because 'she picked up the wrong keys'. It's a shock that she is an estate agent and that her feedback is 'exceptional'. Maybe she should consider working somewhere where there is no people skill; it may be more suitable for her. As sorry as I am that you had to go through that, I'm ...

“Awful experience at Durham Branch, rude staff member on telephone ......”

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Nov 18,2017
Minithumbdown
By: 'Issie'
Nov 18,2017
2 people found
this helpful
Awful experience at Durham Branch, rude staff member on telephone who blamed everyone for their mistake but themselves!!! Asked for all viewings to be accompanied (not that I need one, but a very good reason for that). First viewing, accompanied? Nope!! Rang the agent who ...
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“John and the Dowen staff have been most helpful over ......”

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Feb 13,2017
Minithumbup
By: 'Ford'
Feb 13,2017
0 people found
this helpful
John and the Dowen staff have been most helpful over the past few months.. They helped with the selling of three houses and the rental of one.. Thomas kept me informed, as did Sally.. The rental was sorted with Dawn, the process of selling and ...
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Comment on agent fees
Good
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“Very happy with the service i received especially from Thomas ......”

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Feb 07,2017
Minithumbup
By: 'Lisa'
Feb 07,2017
0 people found
this helpful
Very happy with the service i received especially from Thomas he has helped me a lot through this process can't fault him at all ,highly recommend to anyone selling there home. Dowen are great at getting your property out there and getting you that sale ...
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Comment on agent fees
Great fees very reasonable.
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“Upon moving in, numerous repairs were promised including broken guttering, ......”

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Oct 24,2015
Minithumbdown
By: 'extremely'
Oct 24,2015
0 people found
this helpful
Upon moving in, numerous repairs were promised including broken guttering, a damaged back fence, the gate on the side of the property having fallen off and lots of exterior wood work needing painting to prevent rot. The painting happened after living in the property for ...
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What agent could do to change your mind?
Repair reported issues, and listen when told not to attempt contract renewal during our last 12 months
Attached Filesnbsp;
Comment on agent fees
‚£250 for an admin fee seems quite a lot, the 15 minutes we spent in your office couldn't have been that expensive for you
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“Dowen had my property on their books for more than ......”

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May 20,2014
Minithumbdown
By: 'Seriously'
May 20,2014
1 people found
this helpful
Dowen had my property on their books for more than a year and only one (not serious) viewing was arranged. I had to show the viewer around myself. Their idea of sales seems to be put up a sign, put it in the paper once ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Dowen, Durham DH1 3HL


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