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3b Old Elvet Carrville, Durham
County Durham


Oct 24,2015
Oct 24,2015
0 people found
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Upon moving in, numerous repairs were promised including broken guttering, a damaged back fence, the gate on the side of the property having fallen off and lots of exterior wood work needing painting to prevent rot. The painting happened after living in the property for two years, with no warning. One morning, men arrived and started painting the house. All the other repairs are still to be done. Other work became obvious while living in the property. Numerous plumbers had to visit across 18 ...
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What agent could do to change your mind?
Repair reported issues, and listen when told not to attempt contract renewal during our last 12 months
Comment on agent fees
‚£250 for an admin fee seems quite a lot, the 15 minutes we spent in your office couldn't have been that expensive for you
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May 20,2014
May 20,2014
0 people found
this helpful
Dowen had my property on their books for more than a year and only one (not serious) viewing was arranged. I had to show the viewer around myself. Their idea of sales seems to be put up a sign, put it in the paper once or twice, and put it on a website, nothing any other agency couldn\'t do. Despite a written promise to contact me once a month, this turned into three times in the whole period. They asked me for suggestions on how to sell the house (!) but pooh-poohed anything I did suggest and p...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Awards won by Dowen, Durham DH1 3HL

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