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London, E8

4.5/5, 26 Reviews
92% Recommended

100% sales valuation accuracy

50% sales fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale100.00%50.00%£450,000£704,000
Address

Douglas Allen
13 Kingsland High Street DalstonLondon, Greater London
E8 2JS
0207 923 1919

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Douglas Allen Branches (View All 21)
It's without surprise that ...

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1 Star Review
UserName

Daniel

UserName

andrew

By : 'Jamie'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : No
Postcode : N16

8 Oct 2015
People found this helpful5

It's without surprise that I've found Douglas Allen to be an awful estate agent. We should have listened to our own judgement to begin with when we were approached about selling our flat as Sale By Tender. We considered the practice totally immoral, but were talked round in to doing it by Dan. ... Read Full Review


What agent could do to change your mind?

Treated us with respect and been more cooperative when selling our flat. Dan told us a list of things they would do for us that all fell by the wayside. Living up to that list would have been enough. But most of all, treat their clients with respect and follow a decent code of practice. Don't hide behind clauses and contracts that they can see are immoral and not applicable. I've never had such an experience with a company - anywhere.


Comments on Agent Fees

As above. We consider that we were duped in to paying such a large fee. Never again, would I use them.

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Mr. Goldsworthy has from day ...

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5 Star Review
UserName

Carl

UserName

Andrew

By : 'Mr.'
Services : Sales( As a Vendor )
Sold price : £499000
Would you recommend ? : Yes
Postcode : E8

25 Jun 2014
People found this helpful0

Mr. Goldsworthy has from day one impressed us with his excellent knowledge of the area. and accepted our own valuation as marketable. He actually informed us how long the property would be sold, and he was proven right. for me an impressive feat. The office arranged for a photographer, and were... Read Full Review

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Good experience and would ...

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5 Star Review
UserName

Devinder

UserName

Nigel

By : 'Aneel'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E5

17 Feb 2014
People found this helpful0

Good experience and would would recommend the branch. Good at keeping in contact and letting me know what was going on and helped me secure a really nice flat. Would use them in the future. Felt like they were a honest group of... Read Full Review

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Carl was very helpful and ...

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5 Star Review
UserName

Carl

UserName

Andrew

By : 'Pat'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E3

17 Feb 2014
People found this helpful0

Carl was very helpful and guided us on selling our property, we had a shaky start with other team members regarding viewings but Andrew Bilby more the compensated for this with his dedication and "over and above duty " help solving problems that our solicitors could not or would not ... Read Full Review

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Andrew Bilby from Douglas ...

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5 Star Review
UserName

Andrew

By : 'altan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : N17

11 Feb 2014
People found this helpful0

Andrew Bilby from Douglas Allan has given a Great service, great help and guidance to a first time buyer. highly... Read Full Review

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While I didn't appreciate ...

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4 Star Review
UserName

Andrew

By : 'arnaud'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : N16

9 Jan 2014
People found this helpful1

While I didn't appreciate the way the first person handled the pre-sales and were not obviousley useful (i.e never called me back after viewing, then became pushy, ...), I thought that Andrew was indeed very helpful and handled the case... Read Full Review

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Andrew was fantastic help ...

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5 Star Review
UserName

Andrew

By : 'Tim'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E9

11 Dec 2013
People found this helpful1

Andrew was fantastic help throughout the whole of the process. It was a bit of a nightmare purchase as first the tenants refused to move out for months and months, and then there were a series of price hike in the 11th hour from the vendor. Throughout the whole period of acquiring court orders... Read Full Review

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Douglas Allen handled the ...

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5 Star Review

By : 'Anna'
Services : Conveyancing
Would you recommend ? : Yes
Postcode : N16

27 Nov 2013
People found this helpful1

Douglas Allen handled the purchase, including the conveyancing, of my flat with integrity and professionalism. As a first-time buyer they helped me handle a potentially very stressful time with relative ease. Everything ran as smoothly as is possible. would recommend them to other potential... Read Full Review

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By : Rob Wade

7 Dec 2013

Dear Anna, Congratulations on your recent purchase!!! Thank you for taking the time to make comment regarding our Dalston branch!! The conveyancing firms that work along side us help keep everyone ...

Wow I used Douglas Allen to ...

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5 Star Review
UserName

Devinder

UserName

Carl

By : 'Brad'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E8

27 Nov 2013
People found this helpful1

Wow I used Douglas Allen to find my 1st property and the service I received from Dav & Carl was by far the best compared to the other agents I dealt with. They regularly contacted me with new properties and were very professional throughout the sale process. Everything went through very... Read Full Review

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By : Rob Wade

7 Dec 2013

Dear Brad Lowe, Thank you for you positive feedback regarding Carl and Dav at the Dalston branch. Part of our company mission statement is to HELP our customers achieve their dream move !!! I'm...

Thank you Douglas Allen @ ...

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5 Star Review
UserName

Carl

UserName

Devinder

By : 'P.S'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E3

15 Nov 2013
People found this helpful1

Thank you Douglas Allen @ Dalston. With out you guys I am not sure it would of ever gone through, I instructed my own solicitors, not Douglas Allens as they were local and they was bad lost my first buyer due to my own solicitors and the agent saved the day with the 2nd buyer. With out Andrew... Read Full Review

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By : Rob wade

23 Nov 2013

Dear P.S Thanks for your feedback!!!! It sounds like they saved the day in the end?? Having our after sales service means that we can focus on getting sales through quickly or re sell a house if...

I recently bought a property ...

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5 Star Review
UserName

Nigel

UserName

Carl

By : 'M.J'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E8

9 Nov 2013
People found this helpful1

I recently bought a property through douglas allen in dalston and was very impressed with the service and how efficient the branch is. I initially met with a delightful young man Nigel who was very helpful in finding what I was looking for and a credit to estate agency. His manager Carl helped... Read Full Review

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By : Rob wade

23 Nov 2013

Dear M.J, Thank you for your positive feedback regarding your dealings with our Dalston branch. As you can see its a team efforts that gets our clients moving. I hope you will be happy in your new...

I had the pleasure dealing ...

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5 Star Review
UserName

Anita

UserName

Carl

By : 'Cyril'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : N16

18 Oct 2013
People found this helpful2

I had the pleasure dealing with a lovely lady called Anita Kaur, Carl and Andrew in the closing stages of the sale of my property, I also dealt with thier in-house solicitors Baines and Partners. I have to say from start to finish they have been absolutely fantastic, I cannot praise them enough. ... Read Full Review

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By : Rob wade

19 Oct 2013

Dear Mr Rhoden, Thank you for taking the time to comment on your positvie experiance that you enjoyed using our office in Dalston, selling a home as you have mentioned takes a team of staff so things ...

I recently sold my property ...

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5 Star Review

By : 'Steven'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E8

2 Oct 2013
People found this helpful1

I recently sold my property via Douglas Allen Dalston branch and I have to say they were superb throughout the whole process. I initially dealt with Dav who was head and shoulders better then any other agent I dealt with he managed to sell my property within 2 days of it being on the market and for ... Read Full Review

Comments (1)
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By : Andrew Bilby, Sales Progressor@Douglas Allen

3 Oct 2013

Hello Steven I am very pleased to see that Team Dalston have achieved you goal of securing your move, Dav, Carl, Anita, Nigel and myself are pleased we have realised your dream move. Great we have ...

I bought my property using ...

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5 Star Review
UserName

Devinder

By : 'Sam'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : N17

2 Oct 2013
People found this helpful1

I bought my property using Douglas Allen and found them to be excellent. Dev was very professional, polite and always kept me informed about the process and returned my calls promptly. He was on top of the transaction and was also good at chasing up the solicitors so all in all my purchase went... Read Full Review

Comments (1)
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By : Andrew Bilby, Sales Progressor@Douglas Allen

3 Oct 2013

Hello Sam Thanks for taking the time to leave your thoughts on your experience of using Douglas Allen in Dalston, Devinder, Carl, Anita, Nigel and myself are very pleased of your good review and...

The agents were very patient ...

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5 Star Review
UserName

Andrew

By : 'James'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E8

28 Sept 2013
People found this helpful1

The agents were very patient with a lengthily sale and helped to push through various bits with the mortgage, solicitor and vendor. They also let me look round the property loads of times, even after my offer was accepted, and after I had exchanged. Overall, very helpful and one of the more genuine ... Read Full Review

Comments (1)
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By : Andrew Bilby, Sales Progressor@Douglas Allen

30 Sept 2013

Hello James Thank you, and all the best for your new venture hope it all go’s to plan and you enjoy your work ahead of you. I’m Glad that Carl, my self and the DA Team have been genuine, helpful ...

In the whole we found Douglas ...

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4 Star Review

By : 'J'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : N16

20 Sept 2013
People found this helpful1

In the whole we found Douglas Allen as an agency very professional and friendly and we had good contact with the agent who was dealing with both our sale and purchase. The only thing we had a problem with was we were not told about the offers on our flat until they had the highest one i... Read Full Review

Comments (1)
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By : Andrew Bilby, Sales Progressor@Douglas Allen

1 Oct 2013

Dear customer We are very pleased you have taken the time to leave your views on your experience of using Douglas Allen in Dalston, we are very pleased that we got you sale and purchase through...

Andrew Bilby was absolutely ...

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5 Star Review
UserName

Andrew

By : 'chris'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E9

8 Aug 2013
People found this helpful2

Andrew Bilby was absolutely brilliant. He handled our very complex purchase, with 5 solicitors and conveyancers and court orders involved. He was far better informed than the solicitors involved, and also thought ahead. He kept me closely informed, and reacted immediately and constructively to my ... Read Full Review

Comments (1)
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By : Andrew Bilby, Sales Progressor@Douglas Allen

21 Aug 2013

Hello Chris Thank you ever so much for taking the time out in leaving your comments of your experience with Douglas Allen and my-self. May I wish you all the happiness with your new...

Did not agree with the way ...

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3 Star Review
UserName

andrew

UserName

Dev

By : 'mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E8

17 Jan 2013
People found this helpful5

Did not agree with the way they market the price and not listening to the customer's opinion. Should not pressure the vendor to make a quick... Read Full Review

Comments (1)
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By : Andrew Bilby, Sales Progressor@Douglas Allen

17 Jan 2013

Hello Malcom I am sorry you felt this way about your marketing of the property, I am pleased we got you moved and understand from Annie that you settled in very well in your new place , too...

They knew their market, and ...

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5 Star Review

By : 'PeterM'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E8

9 Jan 2013
People found this helpful3

They knew their market, and the property sold very quickly, even if completion was eventually delayed for a number of months because of the buyer's circumstances. No fault of the agent, who always had an alternative buyer available if I had chosen to pull out. As it was, they were always... Read Full Review

Comments (2)
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By : Andrew Bilby, Sales Progressor@Douglas Allen

11 Jan 2013

Hello Peter Thank you for your fantastic comments about your property transaction, glad you believe we knew our stuff. Happy we got you over the finishing line in the end. Also sure the buyer is...

Andrew was responsive and ...

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5 Star Review
UserName

Andrew

By : 'Anna'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E5

2 Jan 2013
People found this helpful4

Andrew was responsive and professional throughout a rather difficult and protracted sale. He answered my queries promptly and kept the sale moving forward. I would definitely recommend him as an... Read Full Review

Comments (1)
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By : Andrew Bilby, Sales Progressor@Douglas Allen

3 Jan 2013

Hello Anna Happy new year, hope you enjoyed your festive break, wishing you all the very best for 2013. Thank you ever so much for you very nice comments, great we got you there during your...

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