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Douglas & Gordon

45 Sloane Avenue Chelsea, London
Greater London
SW3 3DH

020 7225 1225

Sep 21,2014
Minithumbdown
By:
Sep 21,2014
1 people found
this helpful
This is the worst Managing agent I have ever dealt with. we were paying over 800 per week for a 2 bed flat, after heavy rain in Jan we had very bad water damage in the property, continuous efforts to get the damage repaired fell on deaf ears - ( it was black and mouldy all over the wall_.. After 7 months the damage was finally repaired a week later we were advised that the rent would be increasing by 3% we refused, and 2 weeks later they gave us notice. Originally when we put an offer on th...
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What agent could do to change your mind?
if the agent had been fair and honest & also repaired the property in a reasonible timeframe and agreed to not increase the rent when the property did not warrent an increase, and also spoke politely and not been constantly argumentative, then we would have been alot happier.
Was this helpful? Yes
Oct 07,2013
Minithumbdown
By:
Oct 07,2013
4 people found
this helpful
I bought a small studio apartment in Chelsea via D and G. On each of the 2 viewings the agent was very casual and uninterested, once leaving us standing in the lobby of the flat which we were viewing to take a phone call which lasted 5 minutes. When she returned there was no apology. Exchange was delayed while we waited for essential documents from the vendor, this in itself was not a problem, but I was very irritated to receive endless telephone calls from the agent blaming me for delays for wh...
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What agent could do to change your mind?
I would have preferred a friendlier more human approach.
Was this helpful? Yes
Nov 17,2009
Minithumbdown
By:
Nov 17,2009
0 people found
this helpful
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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