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    Stephen Ford
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    William Nash
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    Kaleesha Loveday
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    Khaleesha Loveday
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    Keith Langford
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    Steve Ford
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Douglas Allen

384 High Road Woodford Green, Woodford
Greater London
IG8 0XQ

0208 505 6343

Apr 12,2014
Minithumbup
By:
Apr 12,2014
1 people found
this helpful
I was about to sell my newly renovated one-bed flat in South Woodford and invited estate agents round to view. Steve Ford from Douglas Allen in Woodford Green stood out straight away, explaining the current market and suggesting a realistic price for the property. He has a friendly, no-nonsense, direct approach and was most helpful, with all the advice I would need given in a comprehensive way. I immediately felt confident that I had made the right decision to use Douglas Allen as sole agent....
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Mar 18,2014
Minithumbup
By:
Mar 18,2014
0 people found
this helpful
From the first call to discuss a valuation with the prospect of a sale, we found Douglas Allen very attentive with lots of advice and friendliness which puts you at ease especially Stephen Ford who was very knowledgeable about the area and the current market trends, and sale prices in this area. Mr Ford talked through many options to think about on the marketing of our flag, and was very sincere when he said the flat was in excellent condition and would sell very quickly, which it did. Kaleesha...
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Mar 17,2014
Minithumbup
By:
Mar 17,2014
0 people found
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We first got onto the property ladder when we purchased from Douglas Allen Woodford Green in 2009. We were originally in the process of buying another property with the Douglas Allen Wanstead branch but were gazumped and were anxious to have dealings with them again. However on meeting Robin at our neighbours open house; he was friendly, approachable and straight to the point with how he could help us sell our lovely home we felt they were the right agent for us. We got the ball rolling with ...
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Mar 04,2014
Minithumbup
By:
Mar 04,2014
0 people found
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Within 5 days of our initial meeting with Stephen Ford we had an offer in excess of the asking price from qualified buyers, with no property to sell. Our property was only marketed to prospective buyers already on Douglas Allen\'s books, it was not placed on the open market. They organised an exclusive Open House event which resulted in our sale, so we had none of the inconvenience of hosting multiple viewings. Khaleesha Loveday managed that morning and was exceptional. We were kept informed at ...
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Mar 04,2014
Minithumbup
By:
Mar 04,2014
0 people found
this helpful
We were very pleased with the way the sale progressed. Steve, the Branch Manager was very helpful and always dealt with any queries promptly. Khaleesha, the senior Sales Consultant, was always very friendly and took time to deal with any concerns we had. The staff at Woodford made a very good team....
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Mar 03,2014
Minithumbup
By:
Mar 03,2014
0 people found
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Stephen Ford was extremely professional from the very first visit to the property we wished to sell. He was very knowledgeable about the local house market and explained the process that Douglas Allen followed to achieve successful sales. He advised a price which we found acceptable and viewings were arranged a few days after we agreed to proceed. An acceptable offer was received and the client followed through to completion. As we live over 2 hours drive time from the property it was very pleas...
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Jan 29,2014
Minithumbup
By:
Jan 29,2014
0 people found
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Christian and Kaleesha have transformed my view of letting agents. They are always willing to help and have amazing patience. Christian is a people person and is very good at understanding what an individual wants and needs in a property. He works tirelessly and generally go above and beyond the role an estate agent is expected to provide. Id rate him 10/10. He has helped me find the propery which is just right for me. kaleesha is full of energy and will always provide advise dispite not...
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By: JLH
Feb 21, 2014
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Dear James, Christian & Khaleesha will be chuffed to read your kind comments! Both are absolutely committed to helping their customers find their dream homes and will take much pleasure from having succeeded on your behalf. Thank you so much for taking the time and trouble to post this review and I wish you much happiness in your new home. Regards, Jon Holden - Managing Director, Douglas Allen....
Jan 20,2014
Minithumbup
By:
Jan 20,2014
0 people found
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I dealt with Khaleesha for viewing a number of properties marketed through Douglas Allen and I found her to be very professional and honest. Her quality that struck me the most was her honesty towards her clients and her desire to do the right thing. She did not give any sales pitch to try to sell us the property that did not suit us. In fact, for some properties, she was upfront about the fact that those weren\'t for us. It\'s the trust that she developed with us that made us contact her for ad...
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By: JLH
Feb 21, 2014
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Dear Hussain, Thank you very much for posting this review concerning the service given to you by Khaleesha from our Woodford Green office. Helping all our cusomers find their dream home is something we take a lot of pride and enjoyment in and I am delighted this has proved so successful for you. Thank you for choosing to use Douglas Allen and I wish you much happiness in your new home. Regards, Jon Holden - Managing Director, Douglas Allen....
Nov 26,2013
Minithumbup
By:
Nov 26,2013
1 people found
this helpful
I would like to herald the priases of Christian Knight, your Woodford Green Branch Trainee Sales Advisor. From the onset, Christian was extremely approachable, with a fiendly charming nature. For such a young person he showed considerable maturity and confidence, immediately understanding our requirements and trying to match our specifications whilst giving us valuable insight. Christian\'s endevours to find us a suitable property resulted in him taking the initiative ,liaising with your Ching...
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By: JLH
Dec 07, 2013
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Dera Carole & Des, Thank you very much for posting your review above of the service given to you by our Woodford Green office and in particualer Christian. It is our company's intention to help all our customers find their dream home and it certainly sounds as if Christian has succeeeded on this occasion! I am glad that you benefitted from both the Woodford Green and Chingford offices working closely together too which is something else Douglas Allen prides itself on. On behalf of both off....
Nov 01,2013
Minithumbup
By:
Nov 01,2013
1 people found
this helpful
I would like to compliment the above named staff of douglas allen , of woodford green branch, 384 high road essex, ig8. Their professionalism and eagerness to sell my property was excellent.They did this in many ways, marketing the property to the right clients/potential buyers., and no time wasters as some other agents do. I had the property on the market with 2 different agents in the past year , and was not successful. While we had the property with another agent, we had a potential buyer...
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By: JLH
Dec 07, 2013
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Dear U. Kerray, Sincere thanks for your kind words regarding Douglas Allen's Woodford Green office. I am glad that the experience and proactiveness of Steve Ford and his team had such a postive effect on the sale of your home. Your experience prior to marketing with Douglas Allen is similar to many others we hear about and it's great to see that our unique marketing and skill of our staff resulted in you getting £45,000 more for your home. Thank you for choosing Douglas Allen and I wish you....
Oct 24,2013
Minithumbup
By:
Oct 24,2013
0 people found
this helpful
I would like to give thanks to Christian Knight, Trainee Sales Advisor for the splendid service he provided on behalf of Douglas Allen, Woodford Green Branch. He showed a very mature , professional relaxed manner ,took time to listen to what we wanted, rather than pushing any old property in our direction. In fact he used his initiative to slot us into a viewing by tender which was being held that very day by the Chingford Branch, which resulted in us putting in an offer which has been accepted...
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By: JLH
Dec 07, 2013
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Dear Mr & Mrs Aherne, Thank you sincerely for your comments regarding Christian at our Woodford Green office. He is a very valued member of our team and he will be delighted that you have benefitted from his initiative and commitment. I hope Christian and our Chingford office prove instumental in finding you your dream home. Regards, Jon Holden - Managing Director, Douglas Allen....
Oct 14,2013
Minithumbup
By:
Oct 14,2013
1 people found
this helpful
I finally found a new build property I fell in love with so needed a good price very quickly as it was the last one left. Steve from Douglas Allen came round late on a Friday night. He was very passionate about his job to say the least and I agreed to instruct him even though I had another agent due in the following morning. Within half an hour of him leaving I had a call from Khaleesha (one of his agents ) who booked a viewing that evening. The viewer liked the property and came again on the fo...
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By: Jon
Oct 18, 2013
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Dear Mr D, I am so pleased to hear that the efforts of Steve and Khaleesha at our Woodford Green office resulted in you buying your dream home AND getting a fantastic price on the one you were selling! Steve, Khaleesha and indeed the whole Douglas Allen team at our Woodford Green office take enormous pride in the service they give and the results they get for their customers and they will be delighted that you are so happy. May I wish you every happiness in your new home and thank you for placi....
Oct 08,2013
Minithumbup
By:
Oct 08,2013
2 people found
this helpful
Stephen impressed us from the first time we met him. He had lots of advice on how to get the best price for our property and suggested other ways to help us that we hadn\'t even considered. On the second appointment he came around at 7.30pm and stayed until 9 which I know was well beyond the \'call of duty\'. From the next day we realised we had made the right choice as the negotiators all made contact to come and see our home before they called their clients. I thought this was impor...
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By: Jon
Oct 18, 2013
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Dear L.C., Many people talk of "going the extra mile" but in reality few of them actually do. For Steve and his Woodford Green team though this is normal practice and I am delighted to hear how you have benfitted on both a smooth house sale and purchase too. Very few agents go to the lengths to employ Sales Progressors and again you have first-hand experience of how beneficial they are through Keith's efforts on you transactions. Thank you very much for taking the trouble to write thi....
Oct 03,2013
Minithumbup
By:
Oct 03,2013
1 people found
this helpful
Robin Bowden has provide a very good level of service in the sale of my property. He is proactive and exceeded my expectations....
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By: Jon
Oct 03, 2013
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Dear Vicky, Robin will be delighted with your kind comments, thank you very much and I am glad that we were able to help you to achieve such a positive result on the sale of your home. Regards, Jon Holden Managing Director - Douglas Allen....
Oct 01,2013
Minithumbup
By:
Oct 01,2013
0 people found
this helpful
I sold my flat through Douglas Allen and found them to be professional and experienced agents. Once sold it went through quite a tricky legal process but Steve was always available to speak to me and he certainly knows his stuff. Nice to deal with trustworthy agents and i appreciated the service they gave me...
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By: Jon
Oct 03, 2013
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Dear 'Ripper', It's very good to hear of the help that Steve, our Branch Manager at Woodford Green, was able to give you through the sometimes stressful process of selling a home. Many thanks for choosing Douglas Allen. Regards, Jon Holden Managing Director - Douglas Allen....
Sep 27,2013
Minithumbup
By:
Sep 27,2013
1 people found
this helpful
I recently completed on the sale of my house and just wanted to say thanks to Steve and his team. From start to finish I felt like they really valued me as a customer. Very nice people to deal with and they got me a great price quickly....
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By: Jon
Oct 03, 2013
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Dear Bee, Many thanks for posting this review. We take much pride in using our skill, marketing and tenacity in obtaining the very best prices for our customers and I am glad that this has benefitted you as you report in your review. Steve and his Woodford Green team take much pleasure in working to the highest levels of customer service and they will be extremely pleased that they have had such an impact in dealing with your custom. Regards, Jon Holden Managing Director - Douglas Allen....
Sep 24,2013
Minithumbup
By:
Sep 24,2013
1 people found
this helpful
I finally found a new build property I fell in love with so needed a good price very quickly as it was the last one left. Steve from Douglas Allen came round late on a Friday night. He was very passionate about his job to say the least and I agreed to instruct him even though I had another agent due in the following morning. Within half an hour of him leaving I had a call from Khaleesha (one of his agents ) who booked a viewing that evening. The viewer liked the property and came again on the fo...
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By: Steve
Sep 24, 2013
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Thankyou for your comments. I knew it was important for you to get a great price quickly and I really did feel that we were up to the job. My sales team are very well organised and trained and that bodes well for situations like this. I am pleased you had a good move and wish you all the best.....
Sep 24,2013
Minithumbup
By:
Sep 24,2013
1 people found
this helpful
I am an investor and I only have one project at a time running so efficiency is paramount. I had already seen the agent that sold me the house but wanted a 2nd opinion. Steve came in with a figure higher and so I thought I would give him a shot. Within 2 weeks he had got me an offer very close to the asking price and as much as Douglas Allen charged a little more , I ended up around £7500 better off. I was astounded by the amount of viewings they generated and on one Friday I had an email ...
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By: Steve
Sep 24, 2013
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Thankyou for taking the time to puit a comment on here. At the moment I know everyone wants the lowest fee but sometimes that is far outweighed by the price we can achieve. Time and time again I am getting figures way over what the other agents are saying they can achieve and I am glad this happened with you.....
Sep 23,2013
Minithumbup
By:
Sep 23,2013
1 people found
this helpful
I invited a few agents round but Steve from Douglas Allen explained the process of SALE BY TENDER whereby I only had to pay less than 200 quid to sell my house. We sold it for 250,000 so it worked brilliantly as with other agents I would have had to pay thousands in fees. I have basically just got a too rate service (the whole team was great) for a very reasonable price . Sale by tender is well worth considering...
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By: Steve
Oct 01, 2013
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Thankyou for your comments - sale by tender is a bit of a new concept around the area and the fact that you can pay very little to sell your house is an option many people should consider in a 'sellers market'....
Sep 20,2013
Minithumbup
By:
Sep 20,2013
1 people found
this helpful
I am the sort of person that never writes reviews, however in this instance I feel that I am obliged to. As the service I have received so far has been outstanding. I walked into your woodford green branch earlier this week, I was in their for about 30-45 minutes (this is the longest I have ever been in a estate agents). I spoke to a young man called Chris who was very friendly and really listened to what I had to say. My current position is that I work for a construction company and we buy arou...
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Sep 18,2013
Minithumbup
By:
Sep 18,2013
1 people found
this helpful
When I originally put my house on the market I didn\'t have Douglas Allen around, I had my 3 bed house on the the market for 7 weeks with Bairstow Eve\'s and had a few viewings here and there but no offers. I was starting to get despondent with the whole move. I noticed that there was a Douglas Allen sold went up in a road opposite mine, so rung them up, within the first 2 minutes of talking on the phone to Robin at Douglas Allen I found him very helpful and he assured that he would do everythin...
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Sep 17,2013
Minithumbup
By:
Sep 17,2013
1 people found
this helpful
We found Douglas Allen Woodford to be very professional and efficient in their dealings with us. Khaleesha was our main agency contact and I found her particularly friendly and personable. She took the time to hand deliver initial paperwork and really listened to our requirements for our next property. She understood what we were looking for and only contacted us with properties that would be of interest. She never hounded or pressured us to view unsuitable properties. We were impressed with the...
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Aug 04,2013
Minithumbup
By:
Aug 04,2013
1 people found
this helpful
The service given to us during our search for our new home and during completion was impeccable. Khaleesha kept in constant contact with us advising of new properties which came into the market. We had set criteria in mind so we were very selective in choosing which properties we wanted to view. This did not refrain her from contacting us at any point. We would like to thank her for her patience, her hard work and for her perseverance in finding us our new home. We absolutely love it and will re...
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By: Steve
Oct 07, 2013
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Hi Nita , thanks for your comments. Unfortunately you have made this about Wood Green and it should have been WOODFORD GREEN at the address 384 High road IG8 0XQ. If you do have the time to copy and paste it across tot he correct branch I would really appreciate it although I have asked for allagents to do this and they may contact you for your approval.....
Jul 28,2013
Minithumbup
By:
Jul 28,2013
1 people found
this helpful
My sale was handled very efficiently, and staff from the office were always responsive when necessary. I was very impressed with their marketing details and particularly the professional photos. Special mention to Kaleesha who is infectiously enthusiastic, and straight talking. Its nice to have honest conversations with agents as opposed to them telling you what they think you want to hear. Thanks all....
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Jul 25,2013
Minithumbup
By:
Jul 25,2013
1 people found
this helpful
As we were in the process of relocating to South Africa, we needed a good price and a quick sale. Steve understood our circumstances. He knew the area very well and were honest in terms of what we could expect. Within two weeks we accepted an offer exceeding our expectations. The whole process thereafter went smooth. We are grateful....
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May 27,2013
Minithumbup
By:
May 27,2013
3 people found
this helpful
I recently sold my flat and I have to say that Douglas Allen got me a fantastic price. I had my property valued and had not put it on the market. I then got a call from Steve who said he had a potential buyer who would be perfect for me. I\'m sure a lot of agents say this but Steve said he would send this person around as a taster of their service and within 2 days I had a buyer. He got me £15,000 more than I was expecting based on what the agents had shown me as evidence which proves that...
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May 04,2013
Minithumbdown
By:
May 04,2013
1 people found
this helpful
I recently tried selling my home with Douglas Allen in woodford green, Steve ford valued my property and gave it all the talk and I guess that I got sucked in to this and gave him a chance, big mistake he had nothing to back up the talk , I had viewers who often didn\'t turn up , the agent didn\'t call me to let me know so I wasted lots of time , I rarely got my calls returned and considering Douglas Allen are much dearer than other firms I would have expected a lot more. There are much cheaper ...
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By: Steve
May 22, 2013
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I have had no reponse from this comment and have reported it as abuse as my records show there are inconsistencies with their feedback - I have not had a recent withdrawel of this nature at all and so I feel it could well be an unscrupulous agent trying to tarnish our name as market leader in our area....
Apr 25,2013
Minithumbup
By:
Apr 25,2013
2 people found
this helpful
Very good service. Stayed in contact all through the sale and were very good at letting me know of feedback from viewers. Gave good advice and were very helpful....
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Apr 17,2013
Minithumbup
By:
Apr 17,2013
3 people found
this helpful
I had my property on market using Douglas Allen and was also looking for buying new. I had very good/profession experience dealing with all Robin/Khalesha and Steve. I will use them again in future for sure....
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Apr 15,2013
Minithumbdown
By:
Apr 15,2013
2 people found
this helpful
DO NOT EVER DEAL WITH THIS AGENT, they are a joke, they never return calls, I called on 5 seperate occasions to view a property with them and was promised calls back which were never recieved. I have my mortgage agreed and a fairly good sized budget yet they didn\'t seem to want to deal with me, Steve the manager is rude and obnoxious and is not someone I would trust to sell my property in the future, I ended up buying through another agent who were far more helpful and actually returned my call...
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By: Steve
Apr 24, 2013
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I have still not heard a thing so it is unfortunate that this cannot be substantiated either way as I would have happily received your comments more specifically....
Areas covered
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Services offered
  • Sales
  • Lettings
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From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 26 1 8 0 4 1
Stephen Ford - no image available Stephen Ford
Senior Branch Manager
17 reviews

About Stephen Driven and determined. I have turned each and every branch I have run into a success. View full profile
William Nash - upload your photo William Nash
0 reviews

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Kaleesha Loveday - upload your photo Kaleesha Loveday
6 reviews

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Khaleesha Loveday - upload your photo Khaleesha Loveday
10 reviews

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Keith Langford - upload your photo Keith Langford
4 reviews

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Robin Bowden - upload your photo Robin Bowden
4 reviews

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Chris  - upload your photo Chris
1 reviews

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Pamela Self-Pierson - upload your photo Pamela Self-Pierson
3 reviews

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Christian Knight - no image available Christian Knight
Sales advisor
3 reviews

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lyndburge Rene - upload your photo lyndburge Rene
0 reviews

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Steve Ford - upload your photo Steve Ford
2 reviews

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