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Douglas Allen

60 High Street Wickford
Essex
SS12 9AT

01268 561287

Mar 10,2016
Minithumbdown
By:
Mar 10,2016
0 people found
this helpful
Poor customer service, extreamly poor progression management, missed finding out some really important information about potential buyers and their situation until its too late to pull out of what has become a horrendous sale. Lack of ownership and just well below expectations....
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Comment on agent fees
Well over priced for the service they provided.
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Mar 21,2014
Minithumbdown
By:
Mar 21,2014
1 people found
this helpful
I had the misfortune to deal with Douglas Allen in wickford as I wanted to purchase a repossession which they were managing. They are dishonest and told me blatant lies, costing me a significant amount of money and extreme distress. Steer clear of them. If you have no option but to deal with them then please do not put your faith in them. They are a total disgrace to the industry....
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Nov 27,2013
Minithumbup
By:
Nov 27,2013
2 people found
this helpful
I found the agent very helpful and committed to the task of selling my property. I will have no hesitation in contacting him if I sell my next property. I also found the office staff very polite and helpful...
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Nov 19,2013
Minithumbup
By:
Nov 19,2013
1 people found
this helpful
After dealing with a number of parties Natasha was by far the most professional and efficient person I dealt with throughout the buying process. Being a new buyer, she went out of her way to explain everything in great detail, she was patient and understanding and kept me in the loop where necessary. Thank you for your help it was much appreciated!...
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By: Paul Ingleton
Dec 07, 2013
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Laura, I really appreciate your feedback, it is always our aim to ensure that you are kept up to date and informed of everything needed. We remember that dealing with the sales process that being kept informed and helping to resolve issues is our main role. Natasha has proven that having a dedicated sales progression team really helps to make sure things happen by having the indepth knowledge and experience to overcome even the most difficult issues. I wish you the best in thr future and thnk yo....
Sep 09,2013
Minithumbup
By:
Sep 09,2013
1 people found
this helpful
James arrived at our property in a timely fashion and was very professional during our first meeting, he had already provided us with a welcome pack so we were ready and could prepare questions for him. James was very thorough and extremely knowledgeable with regards to our property and similar houses, his valuation was very good and dynamic approach led us to sign up to have James market our property. James was always around to take our calls and more importantly provided us with good feedback ...
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By: Paul Ingleton
Sep 14, 2013
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Hi James, Thank you for your kind feedback, it is always a pleasure to see appreciation of not only the way we work but that regular contact and updates are recieved. As a company we alwyas strive to ensure that we deliver the best possible service. It is always a pleasure to hear that you have recommended familys and friends to our service, as this to me is more important than words. I wish you all the best in your new home and for the future, please keep those recomendations coming. Kind reg....
Jul 27,2013
Minithumbup
By:
Jul 27,2013
1 people found
this helpful
Natasha was fantastic with the selling of my property. It was not a straight forward sale as I live in New Zealand and the time difference made it very difficult . I had a tenant who was not willing to move out . We had to go to court to get her to move out. Natasha liaised with the buyers and my self in a very professional manner. She always answered any queries or concerns promptly . She was a star and very easy to talk to. After nearly eight months we are finally completed I couldn\'t ha...
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Jan 20,2013
Minithumbup
By:
Jan 20,2013
7 people found
this helpful
i started looking for a property about a month ago, being my first time i didn\'t really know what i was suppose to do i had dealt with a few agents and they were very vague and unhelpful. James however at Douglas Allen was fantastic. He explained exactly what i needed to know when it came to choosing a property and finance, he went over the cost of moving things i didn\'t even thing about. he then spent time with me choosing a property. he also phoned me regularly with updates of new properties...
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Dec 17,2012
Minithumbup
By:
Dec 17,2012
5 people found
this helpful
SInce the moment Nina came round my house to value my property, she was fantastic, very professional and really went the extra mile. She rang me before the valuation took palce asked me a few question and introuduced herself, she then turned up with details of properties in the area i was looking. I decided this was the agent for me and the guys in the office were very good at getting people round striaght away and my property sold in no time. Just want to say thank you for all of their hard wor...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting No data



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From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 4 1 2 1 0 0
Nina Willis - upload your photo Nina Willis
1 reviews

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James Westbrook - no image available James Westbrook
Marketing Consultant
1 reviews

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Khaleesha Loveday - upload your photo Khaleesha Loveday
10 reviews

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Natasha Mercieca - upload your photo Natasha Mercieca
2 reviews

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Pamela Self-Pierson - upload your photo Pamela Self-Pierson
3 reviews

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