View all comments (1) Cant agree more. Service was so bad. They work on getting people through the door rather than the right people in. Offer no advice once someone offers on your property. Cant keep a diary and are so reactive they don't even chase up on people who have offered on your property. We were so disheartened by the process we pulled out of a potential sale. ...

View all comments (1) Dear Irene, Thank you for you feedback, I am sorry you did not experience the greatest start to the transaction, alhtough both Ian and Natasha really proved that we are different and will go the extra mile to make things happen. It is great to see that you would recommend us to future clients and that our after sales service really kept you informed and smilling. I hope you have settled into you new home well and the move has worked out well for you. Kind regards Paul Ingleton (Group Partner) ...

View all comments (1) Leona, I really appreciate your feedback, we as a company pride ourselves on trying to identify the right property for clients rather than just sending details or addidng it to the internet and awaiting the calls to come in, we invest heavily on staff training to ensure that the level of service exceeds our clients expectations, looking at the feedback, this certainly worked well for you. I am sorry there was a delay in the chain, unfortunatly these issues on many occassions cannot be avoided, s ...

View all comments (1) Humera, Thank you very much for your kind feedback, it is always our company aim to ensure we keep clients fully updated and informed of the process, offering advice and assistance in any matters. I will pass your thanks onto both David the branch manager and Natasha the sales progressor. I am pleased you had a very good experience and we look forward as a company to be of assistance to you or your friends and family again soon. Kind regards Paul Ingleton Group Partner ...

View all comments (1) Dear Sue, I would like to thank you for your feedback, as always we are here to help. Many people feel that selling a property is simple, unfortunately more now than ever as you mentioned there are many hoops to jump through. In fact in your case the third party surveyor requested reports and the lender made these a condition prior to exchange and completion. I am pleased to hear that Natasha kept you and the chain fully informed throughout the transaction, this is an almost unique service we o ...

View all comments (1) Hi Jasmin, I really appreciate your comments and would like to wish you all the best in your new home. Kind regards Paul Ingleton Group Partner ...

View all comments (1) Hi Michelle, I would like to thank you for your kind feedback, it is always good to hear that things were hassle free and that you were kept in touch on a regular basis, I will pass on your comments to Natasha and David. I would like to wish you all the best in your new home. Kind regards Paul Ingleton Group Partner ...

View all comments (1) Hi Taylor, I am always really pleased to hear that my staff have gone the extra mile to ensure (Whilst lengthly) things went through in the end, it really shows the tenacity of our staff not only to identify the right property but the honesty and keeping you informed (Good or Bad). I hope the wedding went well and that the Baldness is now getting back to normal (something I can't cure). All the best in your new home and we look forward to be of assistance to you or any of your friends, family ...