• claim your profile
    Khaleesha Loveday
  • claim your profile
    Marc Gravenor
  • upload your photo
    Alison Smith
  • claim your profile
    Jonjo Hammond
  • claim your profile
    alison marc
  • claim your profile
    Pamela Self-Pierson
No description available.
Douglas Allen

179 High Street Epping
Essex
CM16 4BL

01992 560600
Website not available

Properties for Sale
Properties to Rent

Jan 10,2018
Minithumbdown
By: 'Carolyn B'
Jan 10,2018
0 people found
this helpful
Having taken 7 months to close on a one bedroom apartment that I had empty I lost a lot of money and time. Nobody in the branch or the legal team they recommend seemed to know what they were doing. Only when I appointed a new ...
read full review
Comment on agent fees
Not at all worth the stress.
Was this helpful? Yes
Feb 17,2014
Minithumbup
Alison Smith
Marc Gravenor
By: 'Lucy'
Feb 17,2014
0 people found
this helpful
I spent a long and sometimes depressing eighteen months on and off to sell my property , from February 2012 to finally moving in October 2013. I initially put it on the market with Douglas Allen, then swapped for a couple of months later on in the summer ...
read full review
Was this helpful? Yes
By: JLH
Feb 21, 2014
View all comments (1)
Dear Lucy, Our Epping office will be bowled over by your kind comments and so pleased they were able to help you through what can be a stressful period. Thank you ever so much for taking the time and trouble to post this review and on behalf of the Epping team, thank you for choosing to use Douglas Allen and best wishes in your new home. Regards, Jon Holden - Managing Director, Douglas Allen ...
Jan 29,2014
Minithumbup
Jonjo Hammond
By: 'Mubasher'
Jan 29,2014
0 people found
this helpful
Had an excellent and proffessinal service from Douglas Allen. Jonjo was looking after us when he came to see our property for the first time he gave us a time frame of 12 weeks that it be sold and it was sold within that time.. We ...
read full review
Was this helpful? Yes
By: JLH
Feb 21, 2014
View all comments (1)
Dear Mubasher, Many thanks for taking the time to post your comments. I am delighted that we achieved such a great result for you, Jonjo and the Epping team take great pride in skillfully negotiating every Offer to achieve the best outcome for our customers. Thank you for your custom and I wish you well in your new home. Regards, Jon Holden - Managing Director, Douglas Allen ...
Dec 04,2013
Minithumbup
Alison Smith
By: 'Samantha Law'
Dec 04,2013
2 people found
this helpful
When we decided to put our house on the market we knew that finding a buyer for our property may take some time due to the fact the house was on a main road. Despite the location Alison managed to generate a lot of interest ...
read full review
Was this helpful? Yes
By: JLH
Dec 07, 2013
View all comments (1)
Dear Samantha, Thank you so much for summitting your review above. Alison typifies the commitment we have at Douglas Allen to provide all our customers with the highest level of customer care and attention and she will be absolutely thrilled that you have taken the time and trouble to recognise this. Sincere thanks for choosing Douglas Allen and I wish you much happiness in your new home. Regards, Jon Holden - Managing Director, Douglas Allen ...
Nov 26,2013
Minithumbup
Alison Smith
Keith Langford
By: 'Valerie Pritchard'
Nov 26,2013
2 people found
this helpful
We think the best part to help us move was the fact that the team at Douglas Allen were always there to help and advise us. We mainly dealt with Alison Smith who was excellent, but if she was not around the other team members ...
read full review
Was this helpful? Yes
By: Jon
Dec 04, 2013
View all comments (2)
Dear Valarie, Many thanks for summitting your kind comments about the service you received from our Epping branch of Douglas Allen, in particular Alison, Marc & Keith, I am delighted we were able to make your move as stress free as possible. Regards, Jon Holden - Managing Director, Douglas Allen ...
Sep 27,2013
Minithumbup
Alison Smith
Jonjo Hammond
By: 'Jennifer Page'
Sep 27,2013
4 people found
this helpful
Firstly I would like to add that apart from Alison and Jonjo I also had many dealings with Marc, Hope and Maxine who were also excellent to liase with. The whole team were proffesional, courteous, supportive and most importantly honest. I felt comfortable letting them ...
read full review
Was this helpful? Yes
By: Jon
Oct 03, 2013
View all comments (1)
Dear Jennifer, I am sorry to hear that you had a few issues with the after sales service once our Epping office had sold your home. Our sales progressors do a lot of work 'behind the scenes' in liaising with solicitors and other parties in the chain and sometimes that can go unnoticed, nevertheless I will of course pass your comments on to Keith and use it as a basis for improvement. Many thanks for you kind comments regarding Marc and the rest of his Epping team, it's great to hear how pleas ...
Aug 30,2013
Minithumbup
Marc Gravenor
By: 'Veronica'
Aug 30,2013
4 people found
this helpful
I want to thank Marc and his team especially Alison. Between them they made this so easy for us to get our dream move. We had been on the market with one on the cheap agents in the high street because we thought we would ...
read full review
Was this helpful? Yes
By: Jon
Oct 03, 2013
View all comments (1)
Dear Veronica, Our company's mission statement is to "help our customers make their dream move" and it sounds as if Marc and his Epping team did just this for you! We are very proud of the skill and hard work that goes in to maximising the price we achieve for our customers and it is kind of you to put this review on confirming this to be the case. I wish you much happiness in your new home by the sea! Regards, Jon Holden Managing Director - Douglas Allen ...
Aug 16,2013
Minithumbup
Jonjo Hammond
By: 'Duffer56'
Aug 16,2013
6 people found
this helpful
I had to sell my elderly father\'s home and I live over 50 miles from where his house was. Jonjo arranged everything for me from arranging for the photographs to be taken to showing prospective buyers round. The house was for sale during the winter ...
read full review
Was this helpful? Yes
Aug 04,2013
Minithumbup
Alison Smith
By: 'Vicki'
Aug 04,2013
6 people found
this helpful
Alison has been amazing in helping us purchase our dream house. She answered all our questions and helped us along the way from showing us round for the first time to sorting out last minute insurance problems! Alison and other agents at Douglas Allen Epping ...
read full review
Was this helpful? Yes
Jul 13,2013
Minithumbup
Marc Gravenor
Alison Smith
By: 'Les'
Jul 13,2013
5 people found
this helpful
We were on the market with another agent who were nice but couldn\'t sell our property. We meet with Marc and he agreed to put our home on at the same price and felt confident this was the right price. We had new photos ...
read full review
Was this helpful? Yes
Jun 19,2013
Minithumbdown
By: 'robin glen'
Jun 19,2013
2 people found
this helpful
The worst estate agent ever! never reply phone calls never turn up for appointments twice.even contacting managing director and appologies still failed to turn up at buying a new property and to value mine,disgusting...
read full review
Was this helpful? Yes
Feb 04,2012
Minithumbdown
By: 'Disappointed Customer'
Feb 04,2012
2 people found
this helpful
Whether you are a buyer or a seller I recommend you think twice before deciding to work with Douglas Allen. We're a buyer with no chain and made the first offer on a property with Douglas Allen Epping which was rejected. Which was fine as ...
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £26,000
  • Max: £26,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 8 1 1 0 0 2
Khaleesha Loveday - upload your photo Khaleesha Loveday
10 reviews

About Khaleesha No description set View full profile
Marc Gravenor - upload your photo Marc Gravenor
3 reviews

About Marc No description set View full profile
Alison Smith - no image available Alison Smith
Sales Neg
6 reviews

About Alison No description set View full profile
Jonjo Hammond - upload your photo Jonjo Hammond
3 reviews

About Jonjo No description set View full profile
alison marc - upload your photo alison marc
0 reviews

About alison No description set View full profile
Pamela Self-Pierson - upload your photo Pamela Self-Pierson
3 reviews

About Pamela No description set View full profile

Fees

No fees set.

Complaints Procedure

No procedure available.

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


.

Find the Best Agent to
Sell or Rent Your Home