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    Khaleesha Loveday
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    Marc Gravenor
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    Alison Smith
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    Pamela Self-Pierson
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Douglas Allen

179 High Street Epping
Essex
CM16 4BL

01992 560600

Feb 17,2014
Minithumbup
By:
Feb 17,2014
0 people found
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I spent a long and sometimes depressing eighteen months on and off to sell my property , from February 2012 to finally moving in October 2013. I initially put it on the market with Douglas Allen, then swapped for a couple of months later on in the summer with abbots then went joint with haart loughton and Douglas Allen. At Douglas Allen I liaised initially with Marc gravenor, then mostly with Alison smith and Jonjo Hammond. I grew extremely fond and grateful to all three of them. I did find th...
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By: JLH
Feb 21, 2014
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Dear Lucy, Our Epping office will be bowled over by your kind comments and so pleased they were able to help you through what can be a stressful period. Thank you ever so much for taking the time and trouble to post this review and on behalf of the Epping team, thank you for choosing to use Douglas Allen and best wishes in your new home. Regards, Jon Holden - Managing Director, Douglas Allen....
Jan 29,2014
Minithumbup
By:
Jan 29,2014
0 people found
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Had an excellent and proffessinal service from Douglas Allen. Jonjo was looking after us when he came to see our property for the first time he gave us a time frame of 12 weeks that it be sold and it was sold within that time.. We got the price what we were looking for and all i would say is i have come across few estate agents in the last few years defintely the best by a mile.....
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By: JLH
Feb 21, 2014
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Dear Mubasher, Many thanks for taking the time to post your comments. I am delighted that we achieved such a great result for you, Jonjo and the Epping team take great pride in skillfully negotiating every Offer to achieve the best outcome for our customers. Thank you for your custom and I wish you well in your new home. Regards, Jon Holden - Managing Director, Douglas Allen....
Dec 04,2013
Minithumbup
By:
Dec 04,2013
2 people found
this helpful
When we decided to put our house on the market we knew that finding a buyer for our property may take some time due to the fact the house was on a main road. Despite the location Alison managed to generate a lot of interest in our property and secured a number of offers in a relatively short space of time. She was brilliant when we ran into difficulties with the original buyers and had some back up buyers lined up ensuring that we didn\'t lose our onward purchase. Alison was extremely suppor...
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By: JLH
Dec 07, 2013
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Dear Samantha, Thank you so much for summitting your review above. Alison typifies the commitment we have at Douglas Allen to provide all our customers with the highest level of customer care and attention and she will be absolutely thrilled that you have taken the time and trouble to recognise this. Sincere thanks for choosing Douglas Allen and I wish you much happiness in your new home. Regards, Jon Holden - Managing Director, Douglas Allen....
Nov 26,2013
Minithumbup
By:
Nov 26,2013
2 people found
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We think the best part to help us move was the fact that the team at Douglas Allen were always there to help and advise us. We mainly dealt with Alison Smith who was excellent, but if she was not around the other team members were there to help. We could always call the office to speak to Marc, Alison and Keith Langford who was the sales progressor....
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By: Jon
Dec 04, 2013
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Dear Valarie, Many thanks for summitting your kind comments about the service you received from our Epping branch of Douglas Allen, in particular Alison, Marc & Keith, I am delighted we were able to make your move as stress free as possible. Regards, Jon Holden - Managing Director, Douglas Allen....
Sep 27,2013
Minithumbup
By:
Sep 27,2013
4 people found
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Firstly I would like to add that apart from Alison and Jonjo I also had many dealings with Marc, Hope and Maxine who were also excellent to liase with. The whole team were proffesional, courteous, supportive and most importantly honest. I felt comfortable letting them into my property which I would not have done with other agents I have used. After my sale was agreed I was put in contact with Keith Langford and altough he was pleasent to deal with I don\'t think he was very effective in proge...
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By: Jon
Oct 03, 2013
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Dear Jennifer, I am sorry to hear that you had a few issues with the after sales service once our Epping office had sold your home. Our sales progressors do a lot of work 'behind the scenes' in liaising with solicitors and other parties in the chain and sometimes that can go unnoticed, nevertheless I will of course pass your comments on to Keith and use it as a basis for improvement. Many thanks for you kind comments regarding Marc and the rest of his Epping team, it's great to hear how pleas....
Aug 30,2013
Minithumbup
By:
Aug 30,2013
4 people found
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I want to thank Marc and his team especially Alison. Between them they made this so easy for us to get our dream move. We had been on the market with one on the cheap agents in the high street because we thought we would save money. What a major mistake that was. After 4 months we had one low offer. we were really upset because we couldn\'t afford to move to our dream location Holland on Sea... Marc convinced me to try again and said dont judge all agents as the same..... Amasingly Marc put ou...
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By: Jon
Oct 03, 2013
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Dear Veronica, Our company's mission statement is to "help our customers make their dream move" and it sounds as if Marc and his Epping team did just this for you! We are very proud of the skill and hard work that goes in to maximising the price we achieve for our customers and it is kind of you to put this review on confirming this to be the case. I wish you much happiness in your new home by the sea! Regards, Jon Holden Managing Director - Douglas Allen....
Aug 16,2013
Minithumbup
By:
Aug 16,2013
6 people found
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I had to sell my elderly father\'s home and I live over 50 miles from where his house was. Jonjo arranged everything for me from arranging for the photographs to be taken to showing prospective buyers round. The house was for sale during the winter months and he went out of his way to keep a check on the house as it was unoccupied to make sure that all was ok. It was a difficult time for me and I found that the level of service I received made the situation so much easier....
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Aug 04,2013
Minithumbup
By:
Aug 04,2013
6 people found
this helpful
Alison has been amazing in helping us purchase our dream house. She answered all our questions and helped us along the way from showing us round for the first time to sorting out last minute insurance problems! Alison and other agents at Douglas Allen Epping really did go out of their way to ensure a smooth moving process. My husband and I can\'t thank them enough, we are now living in a house we didn\'t dream we would find this time last year!...
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Jul 13,2013
Minithumbup
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Jul 13,2013
5 people found
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We were on the market with another agent who were nice but couldn\'t sell our property. We meet with Marc and he agreed to put our home on at the same price and felt confident this was the right price. We had new photos done and their photograhper was very genuine and gave us some good advice on what helps sell property. The viewing were always acoupanied which i wanted as qwe are pensioners and made us feel better about the whole thing. 7 weeks later a buyer from Loughton agreed to pay the f...
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Jun 19,2013
Minithumbdown
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Jun 19,2013
0 people found
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The worst estate agent ever! never reply phone calls never turn up for appointments twice.even contacting managing director and appologies still failed to turn up at buying a new property and to value mine,disgusting...
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Feb 04,2012
Minithumbdown
By:
Feb 04,2012
1 people found
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Whether you are a buyer or a seller I recommend you think twice before deciding to work with Douglas Allen. We're a buyer with no chain and made the first offer on a property with Douglas Allen Epping which was rejected. Which was fine as it was a first offer. We told the agent we were very keen and to keep us informed of other offers, developments on the property. Three days later we visited Douglas Allen's office as we were passing to be told the property was sold! The agent told us they...
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Khaleesha Loveday - upload your photo Khaleesha Loveday
10 reviews

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Marc Gravenor - upload your photo Marc Gravenor
3 reviews

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Jonjo Hammond - upload your photo Jonjo Hammond
3 reviews

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Pamela Self-Pierson - upload your photo Pamela Self-Pierson
3 reviews

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