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Douglas Allen

160 High Street North East Ham, London
Greater London
E6 2HT

0208 472 8140

Nov 25,2016
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By:
Nov 25,2016
0 people found
this helpful
I began the sales process with Douglas Allen and the first thing they did was cancel the first appointment after we'd already taken time off work to wait in for them. We should have stopped right then. Instead we gave them another chance. Then they promised a specific date for photography and again cancelled after we had rearranged work to be home. So they took the photos without us and took external pictures of the wrong building and internal ones with an inappropriate camera lens which distort...
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Feb 18,2014
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Feb 18,2014
0 people found
this helpful
Very active and warm,trustworth. I sold my house through his team but he is always give me the confidence of them. As a floating manager he is a back bone indeed....
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Dec 04,2013
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Dec 04,2013
1 people found
this helpful
The three agents I have named have been very professional in every manner even when they had to put up with my tantrums on occasions. I felt that they genuinely cared and almost felt like family. Thank you very much for everything....
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By: Rob wade
Dec 07, 2013
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Dear Mary, Thank you for your comments about the East Ham office, I'm pleased that they could HELP you in such a way on your sale/purchase that you feel like you were dealing with family. Rob wade Group Partner....
Nov 17,2013
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Nov 17,2013
1 people found
this helpful
We have sold our house using east ham branch and dealt with Shazu Khan. He was very helpful and efficient, came for viewing in couple of days, arranged all paper work required very fast and after a first visit we have had couple of offers. He kept us up to date and returned calls when we tried to contact him. Would recommend it....
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By: Rob Wade
Nov 23, 2013
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Dear b_izabelea, Thank you for taking the time to make some positive comments about your experiance in dealing with Shazu at our East Ham branch. Helping our customers is of the highest importace and i'm please to see that another great Job has been done. Thanks again Rob Wade Group Partner....
Nov 01,2013
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Nov 01,2013
1 people found
this helpful
Brought through this office, great too deal with and very hard working. I hope there superior appreciate what an asset they are best deal with in the high street and I visited many !!! to find my house. Thanks...
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By: Rob wade
Nov 01, 2013
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Dear Temple road, We spend a lot of time training our staff to ensure that we are better than the other agents in ALL area's of the business, it is very pleasing to see that it's all paying of now. I hope you will be happy in your new home .....
Oct 08,2013
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Oct 08,2013
1 people found
this helpful
I dealt with Faisal initially and found him to be the most helpful of all the agents I had signed up with. Once I found a property, Shazu was extremely helpful in making the sale happen. The rest of the agency staff were all helpful at any time I called though out the sale process. It makes such a change to find an estate agent that I would highly recommend Thanks all...
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By: Rob wade
Oct 19, 2013
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Dear Susan Lee, I'm so pleassed that you recieved a high level of customer service! this is something that as a company is very high up on our priorities witha recent amount of training to all staff. HELPING our customers achieve their dream move make our job all the more worth while. Thank you you for taking the time to comment on All Agents. Rob Wade Group Partner....
Oct 04,2013
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Oct 04,2013
1 people found
this helpful
The agent did an excellent job, by finding me a buyer. the group viewing made a big impact. they managed to find a worthy buyer within 3 weeks. i would certainly use them again....
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By: Rob wade
Oct 12, 2013
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Dear Mohandas, Thank you for taking the time to comment about our team in East Ham. It looks like the open house(group viewing) worked well for you as it does for many other of our satisfied sellers. I hope your sale goes through smoothly for you . Rob wade....
Sep 13,2013
Minithumbup
By:
Sep 13,2013
2 people found
this helpful
Mr shazu khan, Shawn, Balvinder were very helpful in making me aware of positive as well negative aspects of the area. They were very accommodating in arranging/ viewing of the property and answered all the queries honestly, elaborately. They have been extremely polite....
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By: Rob wade
Sep 13, 2013
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Dear Sharma, Thank you for your great feedback with regards to the staff at Douglas Allen's East Ham branch. Our aim is to always out-passion the other estate agents and help our customers achieve their dream move. Thanks again Rob wade....
Sep 12,2013
Minithumbup
By:
Sep 12,2013
3 people found
this helpful
Faisal was extremely helpful with the selling of the above property, he had a set of keys for the property and would email to let me know when prospective buyers would be looking at the property, he also kept me updated with what was happening with the buyer through the whole process via email and telephone calls. Natasha was also very helpful and kept me up to date with the whole process. I would recommend Douglas Allen to a prospective seller,...
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By: Rob wade
Sep 13, 2013
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Dear Miss D Wood, Thank you for you comments about the great work Faisal and Natasha done in helping you sell your home. Selling a property can be very stressful if you are not kept informed every step of the way, this is why as a company we emply very competent sales progressors such as Natasha to keep you up to speed. I will pass on your comments to the team. Thanks again for your time in making your comments public.....
Jul 30,2013
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By:
Jul 30,2013
2 people found
this helpful
Douglas Allen was one of 4 agents we interviewed. We were impressed by Shazu\'s local knowledge of the area and the different actions he suggested to sell our home. Not only did they introduce a significant number of buyers who were interested in our property, we sold within a week at a very good price. Although the period coming up to exchange was quite fraught ( this was not the problem of our agent), Shazu and the guys down at the office, stayed calm, and kept us sane! In the end the s...
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Jul 05,2013
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Jul 05,2013
2 people found
this helpful
We would like to express our sincere gratitude and appreciation of the team at the East Ham office for their hard work, patience and most of all, professionalism over the past year 2012/13. Ever since the process was started where we made the offer for the above property in September 2012, the team have been very proactive and consistent in their service. It has been a very stressful and frustrating experience for us and the office for a number of reasons mainly concerning the events aroun...
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May 28,2013
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By:
May 28,2013
4 people found
this helpful
I made a offer on a house they its been over a week and yet they haven\'t got back to me I phoned him many times regarding the property but got told the owner has not got in touch with him, he is doing this because I refused to go through with Dougles Allen morgage arranger and solicitors there attitude changed when I said I didn\'t want there services with was very rude I got my brother to phone up regarding the property on 123 Katherine road and they told him no offers have been made and the h...
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What agent could do to change your mind?
Be honest and not try to sell house buyer morgage when you have already arranged it
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Apr 06,2013
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By:
Apr 06,2013
3 people found
this helpful
I have put in offers on three properties through Douglas Allen and will not deal with them again. On the first property, I had an offer accepted. I then called them a couple of days later to confirm some details of the property only to find out that I had been gazumped and no one had bothered to call me and tell me. On the second property they promised to call me later that day to tell me the vendor\'s response to my offer, and didn\'t get back to me. When I called 3 days later they insist...
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By: Douglas Allen
Apr 15, 2013
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I wish Γ’β‚¬ΛœHannahÒ€ℒ had entered more specific details about her issues so these could be properly investigated. At the moment I have no way of knowing which properties or which branch she is referring to. As an estate agent we would not earn any commission until a property is sold so it would make no sense to prevent Γ’β‚¬ΛœHannahÒ€ℒ from offering on properties or being in frequent communication with her. I would ask her to contact our Client Liaison Department so that we may ....
Nov 22,2012
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By:
Nov 22,2012
3 people found
this helpful
I have used Douglas Allen Company to sell my property in East London and have received great service, fantastic care. I have also been supported in trying to buy a property from a private seller where I needed a lot of help and advice even though it was not part of their staff\'s expected job requirement. Both agents who dealt with my case presented a very \'can do\' attitude; Mr Lindberg skilfully found a buyer of my house and prepared the process of purchase to go smoothly and in a cont...
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Jan 21,2012
Minithumbdown
By:
Jan 21,2012
4 people found
this helpful
What a mess..... I sent an email enquiry to this pathetic agent (Douglas Allen) for a sales valuation on my property 2 weeks prior to the date I wanted them to come around. To my disgust and disbeleif I wasn't called at any point to confirm the appointment after the initial booking and no particulars were sent through to my address. Furthermore I received a call from Douglas Allen on the day of the appointment confirming the appointment for the correct time BUT for a complete different property...
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What agent could do to change your mind?
There is absolutely nothing this agent can do to make me change my mind in future. I am not going to use this agent again.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 8 0 3 0 0 3
Natasha Mercie - upload your photo Natasha Mercie
3 reviews

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Freddie Lindberg - upload your photo Freddie Lindberg
2 reviews

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Khaleesha Loveday - upload your photo Khaleesha Loveday
10 reviews

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Shawn Vivian - upload your photo Shawn Vivian
2 reviews

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Pamela Self-Pierson - upload your photo Pamela Self-Pierson
3 reviews

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Faisal Maiy - upload your photo Faisal Maiy
2 reviews

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Shazu Khan - no image available Shazu Khan
Branch Partner
7 reviews

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Maureen Gray - upload your photo Maureen Gray
1 reviews

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