• claim your profile
    Charlotte Pratt
No description available.
Dorset Lettings

55 High West Street Dorchester
Dorset
DT1 1UT

01305 257357

Jul 15,2015
Minithumbdown
By:
Jul 15,2015
6 people found
this helpful
I'm not generally in the business of leaving bad reviews but this company really are awful. Firstly, I'd imagine we are some of the best tenants a landlord could hope for. Both professional people while my partner is bordering on ocd when it comes to cleanliness. We rented for almost 2 years and always paid on time and only had to make contact a couple of times to sort issues out. Whenever you do contact them they are plain rude as others have said and will mostly just ignore you. They lie and m...
read full review
Was this helpful? Yes
Jun 04,2015
Minithumbdown
By:
Jun 04,2015
2 people found
this helpful
DO NOT RENT WITH THEM!!!! * Rented with them for just 5 months and it was hell! Immediately after the tenancy started they charged us for one thing after another. Everyone I have spoke to who has rented from them before confirmed they too had been victims of dorset lettings and did not recieve the full sum of thier deposit. Charlotte Pratt the manager is unprofessional and rude. She would never respond to emails or phonecalls. Leave you weeks without a responce. Lost over ‚£300+ from our...
read full review
Was this helpful? Yes
May 14,2014
Minithumbdown
By:
May 14,2014
1 people found
this helpful
Totally unhelpful, unsupportive, and left us really deflated after renting a property through these agents. We were under the impression that we\'d have some backup if there were any disagreements with the landlord, however they made no effort to help us with our concerns, directing us back to the landlord who was rude and totally unreasonable. This experience cost us alot of money, and this company were totally useless through the whole process. DO NOT RECOMMEND. Since that experience we ...
read full review
What agent could do to change your mind?
Ask about what support they will offer if there are discrepancies in the future. To which they should reply \'we\'d be totally useless\'
Was this helpful? Yes
Mar 07,2014
Minithumbdown
By:
Mar 07,2014
1 people found
this helpful
Phoned this agent today, to view a property. The agent didn\'t introduce themselves, and gave a hostile attitude throughout the call, tried to arrange a viewing, however was told they only work until 4.45pm, when questioned how a professional working person (one of the many intrusive questions they asked) would be able to view, rudely I was told that\'s when I work, my response was to suggest they open later say 12pm and work till 8, I was given a torrent of abuse. These people seem to forget ...
read full review
What agent could do to change your mind?
Learn some customer service skills, you may well have had some bad tenants, renting your properties but that does mean all tenants will behave this way. Take the massive chip off your shoulder with new customers, luckily there are plenty more agents out there.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 4 0 0 0 0 0 0
Charlotte Pratt - upload your photo Charlotte Pratt
2 reviews

About Charlotte No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Dorset Lettings, Dorchester DT1 1UT

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property