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    Sara Hempstock
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Dixons

141 High Street Harborne, Birmingham
West Midlands
B17 9NP

0121 371 9108

Feb 18,2016
Minithumbup
By:
Feb 18,2016
3 people found
this helpful
A poor start on marketing our property both on the internet and by brochure. Too many errors had to be corrected by vendor. Thereafter sales staff involvement and managerial follow up was very good....
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Comment on agent fees
At 1% of sale price it was almost as low as it could be but the total amount still seems to be on the high side.
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Sep 21,2015
Minithumbup
By:
Sep 21,2015
0 people found
this helpful
I decided to use Dixons to sell my property following a meeting with Sarah when viewing a property I was considering purchasing. Once the process had commenced I did find that I only had confidence in Sarah as opposed to other members of staff. I felt she was professional as well as putting you at ease and listening to her show prospective buyers around my property she took the time to get to know the property and the clients needs she was dealing with. She was always punctual for viewings. The ...
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Comment on agent fees
Dixon are more expensive than other agents in the area
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Sep 17,2015
Minithumbup
By:
Sep 17,2015
0 people found
this helpful
Sara was very efficient in finding the right type of properties for me to view during the sales process and I was very pleased with the recommendation she gave for the property that ended up becoming my new home. In all her communication with me was excellent and ensured for on time viewings and a good level of knowledge on the properties she showed me round. In general I was pleased with the service that she and other members of Dixons provided....
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Sep 14,2015
Minithumbup
By:
Sep 14,2015
0 people found
this helpful
Dixons were very good at getting and managing viewings, even though the property was not listed on their website or Rightmove for a while. They were overly pushy on offers that we did not want to accept - and we have been proven right to not accept them as higher offers subsequently came in. The sales process was a little painful and Dixons did not manage it as well as they might, although once my wife started working closely with them things began to move better. We put three flats on the ma...
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Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
I found Sara professional, enthusiastic and straight forward to deal with. She moved things along quickly for me and was helpful in telling me what I could do with the property to maximise rent from it. She obviously knew the property and the market well to be able to help me. I would not hesitate to use Dixons again for buying or selling. She was really efficient and got back to me quickly with answers when I called - this is important to me...
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Comment on agent fees
Perfectly acceptable
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Sep 07,2015
Minithumbup
By:
Sep 07,2015
0 people found
this helpful
Due to a sellers decision to pull out at the last minute I was thoroughly disappointed and dishearten and almost in the verge of giving up the idea of buying a property in Birmingham. Sarah understood my plight and came to my rescue and helped me reverse my idea and ended up in purchasing the property of which I am now the proud owner Sara;s approach in the entire process is highly commendable .Sarah is always very polite and a good listener and successfully negotiated the sale ,making sure th...
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Feb 15,2014
Minithumbdown
By:
Feb 15,2014
0 people found
this helpful
Dixons have been utterly incompetent when dealing with us. We arranged a viewing of a property to rent and the agent, Emma, didn\'t bother turning up. We called the office who were unable to contact to her, so she had clearly just gone home. Despite this we were keen and decided to arrange another viewing. This time the agent was there but she had arranged for 3 groups to come at the same time. By the time we arrived one of the groups had already paid the holding fee meaning we couldn\'t see ...
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What agent could do to change your mind?
1. She would have actually turned up to our initially appointment. 2. She wouldn\'t have organised several groups to attend a viewing at the same time, leaving us to turn up to a house that was already signed. 3. She wouldn\'t have been so rude and tried to imply it was our fault that she didn\'t turn up when it was clearly just because she couldn\'t be bothered.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £118,500
  • Max: £400,000

Letting
  • Min: £250
  • Max: £158,000



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Sara Hempstock - upload your photo Sara Hempstock
6 reviews

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