• claim your profile
    Nancy Miller
  • claim your profile
    James
  • claim your profile
    Jamie
No description available.
Dexters

1 Chertsey Road Twickenham
Greater London
TW1 1LR

020 87449400

Dec 11,2015
Minithumbdown
By:
Dec 11,2015
62 people found
this helpful
it is a very long and complicated complaint which I am quite happy to share with anyone interested but it's safe to say that I think Dexters have not done their job properly with completing checks on their clients resulting in their client not completing on completion day after exchanging 3 weeks prior. This has caused my family of 2 adults and 3 children under the age of 7 a huge amount of emotional stress. We have been in limbo now for over a week living out of a suitcase with all our property...
read full review
Was this helpful? Yes
By: Marilyn
Dec 11, 2015
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters Twickenham branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Jul 07,2015
Minithumbdown
By:
Jul 07,2015
116 people found
this helpful
Had to deal with an Inexperienced, unprofessional individual with a poor level of communication and engagement. This individual needs training to ensure that that understand their legal boundaries rather than trying to be everything that is wrong with the Estate Agents profile when dealing with the public. Providing instructions to solicitors without client knowledge is not legal. Level of unprofessionalism in dealing with contract negotiation is a reason not to deal with your company. Trying t...
read full review
Was this helpful? Yes
By: Marilyn
Aug 07, 2015
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our St Margarets branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Sep 24,2014
Minithumbdown
By:
Sep 24,2014
165 people found
this helpful
Dexters talk the talk, but the senior staff members (not all to be fair) are sly and manipulative. I was lied to about marketing which was badly done, numerous errors that repeatedly were corrected. Beware if you terminate a contract with them as I did, they will say untrue claims about your property as to why it didn't sell. Furthermore, you can expect your house to be disparaged whilst you are happily selling it with another agent as we discovered via a buyer who happened to mention their in...
read full review
Comment on agent fees
might be justified if they knew what they were doing and didn\'t lie so much, grossly insulting my intelligence. It is disturbing that there is still sharp practise going on out there.
Was this helpful? Yes
Jul 22,2014
Minithumbdown
By:
Jul 22,2014
182 people found
this helpful
Having submitted an offer on one of the property on sale not to long ago that was on via the Twickenham branch - I must admit that I am NOT impressed ! The sales agent we submitted the offer to was, though not rude, maintained an overall condescending, unwelcoming and cocky tone. So much so, that the first thing I did after hanging up was to check if the property is on sale via another Property Agent. If you can't be bothered then , I will take my business elsewhere to someone who appreciates ...
read full review
Was this helpful? Yes
By: Marilyn Plews
Aug 04, 2014
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our TWickenham branch. I am head of Customer Services and I wondered if I could be of any further assistance? If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Mar 20,2012
Minithumbdown
By:
Mar 20,2012
91 people found
this helpful
I read the poor reviews yet went ahead with the agreement. HUGE MISTAKE!! I wish I had listened to everyones views! From the start our flat had problems. As soon as they have your money, don't expect to hear from them again! Our flat wasn't even legally safe, but they didn't care! I chased and chased. I am trying to build up enough evidence so we can legally get out of our contract and rent through any other agent. I know I will never see my deposit again....
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 34% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £500,000
  • Max: £500,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 1 0 1 0 2
Nancy Miller - upload your photo Nancy Miller
1 reviews

About Nancy No description set View full profile
James  - upload your photo James
1 reviews

About James No description set View full profile
Jamie  - upload your photo Jamie
1 reviews

About Jamie No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Dexters, Twickenham TW1 1LR

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.