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    John Ramirez
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Dexters

28 Abbeville Road, London
Greater London
SW4 9NG

020 8675 2224

Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
this helpful
I would definitely recommend Dexters and John Ramirez to anyone wanting to sell a house in the area. John was very friendly and approachable at all times and clearly very experienced and knowledgeable and helped us find a buyer quite quickly in a more challenging market....
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Comment on agent fees
Good
Was this helpful? Yes
By: Marilyn
Dec 19, 2016
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Dear Lisa, Thank you for taking the time to leave your review regarding the recent sale of your property through our Clapham office. We have always taken great pride in the service we provide and as a result a large percentage of our clients come to us through word of mouth recommendation. I have passed your comments onto the Manager so that they can share them with the team. I would like to thank you for your custom and wish you all the best for the future. Yours sincerely Mari ...
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
I recently purchased a property through Dexters on Abbeville Road. Excellent process from first viewing to completion. John has an excellent team brilliantly supported by Hannah, Miranda and Nicole. During the process, I even had pint with them when I bumped into them on a Friday night in the local. Wouldn't hesitate to use or recommend them....
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Comment on agent fees
Not applicable as buying only.
Was this helpful? Yes
By: Marilyn
Dec 19, 2016
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Dear Sir/Madam, Thank you very much for taking the time to leave your review regarding your recent purchase through our Clapham Office. I am delighted to hear that John and the Clapham team achieved our aim of delivering a five star service. Feedback is very important to us and it is always nice to read about happy customers. Kind regards, Marilyn Head of Customer Relations. ...
Mar 18,2016
Minithumbdown
By:
Mar 18,2016
43 people found
this helpful
TERRIBLE. Utterly, shockingly terrible. Incompetent, inefficient. I'm still receiving emails demanding rent 6 months after I left the property as they are unable to complete a simple tenancy changeover. They charge exorbitant fees for no service whatsoever. There is no staff or branch communication.They bombard you the moment they think (incorrectly) that you owe money but the moment somethihng is wrong or you need help they are slow, useless and don't answer communications of any sort. Rude and...
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What agent could do to change your mind?
Extortionate.
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Comment on agent fees
Extortionate.
Was this helpful? Yes
By: Marilyn
Apr 01, 2016
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Clapham Dexters branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Oct 27,2014
Minithumbdown
By:
Oct 27,2014
156 people found
this helpful
Whilst the agent himself tried his best, our overall experience of using dexters was awful. They misrepresented what we we're acquiring resulting in us having to incur additional legal costs to rectify the situation. They were at times unprofessional and arrogant in their dealings with us. We would never use them again....
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What agent could do to change your mind?
Dealt with us in a more professional manner. Accurately represented what we were acquiring.
Attached Files
Was this helpful? Yes
By: Marilyn
Nov 11, 2014
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Clapham branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
75% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £650,000
  • Max: £1,637,500

Letting No data



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2 reviews

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