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Dexters

28 Abbeville Road, London
Greater London
SW4 9NG

020 8675 2224

Mar 18,2016
Minithumbdown
By:
Mar 18,2016
43 people found
this helpful
TERRIBLE. Utterly, shockingly terrible. Incompetent, inefficient. I'm still receiving emails demanding rent 6 months after I left the property as they are unable to complete a simple tenancy changeover. They charge exorbitant fees for no service whatsoever. There is no staff or branch communication.They bombard you the moment they think (incorrectly) that you owe money but the moment somethihng is wrong or you need help they are slow, useless and don't answer communications of any sort. Rude and...
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What agent could do to change your mind?
Extortionate.
Comment on agent fees
Extortionate.
Was this helpful? Yes
By: Marilyn
Apr 01, 2016
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Clapham Dexters branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Oct 27,2014
Minithumbdown
By:
Oct 27,2014
156 people found
this helpful
Whilst the agent himself tried his best, our overall experience of using dexters was awful. They misrepresented what we we're acquiring resulting in us having to incur additional legal costs to rectify the situation. They were at times unprofessional and arrogant in their dealings with us. We would never use them again....
read full review
What agent could do to change your mind?
Dealt with us in a more professional manner. Accurately represented what we were acquiring.
Was this helpful? Yes
By: Marilyn
Nov 11, 2014
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Clapham branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £650,000
  • Max: £650,000

Letting No data



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