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    Jack Ballantine
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Dexters

9 Cavendish Parade Clapham Common South Side, London
Greater London
SW4 9DP

020 8675 0675

Aug 22,2014
Minithumbdown
By:
Aug 22,2014
162 people found
this helpful
Dexters has been the worst agency I've ever worked with. They were pushing us to make an offer higher than the add as "apparently" the landlord had many but we liked the flat and we'd decided to do it. After thousands of problems started. The only thing that they rushed us with was with the payment of the deposit but they didn't come back to us regarding queries about the flat. They send us the wrong contract twice and not signed by the landlord. Furthermore they invoiced us ...
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Comment on agent fees
their fees ended being higher than FOXTONS with a normal/low service which for us was unbelievable.
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By: Marilyn
Aug 26, 2014
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Clapham South Branch. I am head of Customer Services at their Group office and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
May 21,2013
Minithumbup
By:
May 21,2013
0 people found
this helpful
Dexters were extremely efficient, polite and professional. They found great tenants quickly and they managed the whole letting process superbly. They often went above and beyond what they were contracted to do to sort a problem for us. We couldn't fault them and would happily recommend to other landlords....
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May 08,2013
Minithumbup
By:
May 08,2013
0 people found
this helpful
I decided to let my one bedroom flat in SW4 and spoke to several of the estate agents surrounding my property. Out of all of them I chose Dexters because I felt that they gave me an honest valuation rather than an inflated one to attract my business as others agents had done previously. They found me a tenant in less than two weeks at the asking price which was impressive to say the least. I was most satisfied at how seriusly they took the inventory, this was carried out by a third party comp...
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May 08,2013
Minithumbdown
By:
May 08,2013
91 people found
this helpful
The service I have received from Dexters has been far below was is acceptable. First, they locked me in their contract that is very advantageous to them. They told me verbally things that ended up the opposite to what the contract was (that I could shorten the 2 years contract after 6 months for instance). It was all in the fine prints yes, when I was in a rush to finish some works in the flat, organizing for my move abroad etc. so I blindingly trusted them and signed their contract. They did i...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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