Dexters

2 Claremont Road Surbiton, London
Greater London
KT6 4QU

020 8390 3939, 020 8390 6544
Website not available

Properties for Sale
Properties to Rent

“Avoid like the plague. Dishonest money hungry organisation...”

Oct 13,2018
Minithumbdown
By: 'ateeq'
Oct 13,2018
0 people found
this helpful
Typical Lying Estate Agents. Stay Away! I made an offer on a studio flat to buy which Gareth congratulated me and was agreed and i made it explicity clear that I am about to appoint solicitors and that they will charge to open up a ...
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Comment on agent fees
bad
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“Professional,knowledgeable and extremely helpful....”

Jul 24,2018
Minithumbup
By: 'Happy Landlord'
Jul 24,2018
0 people found
this helpful
The whole team at Surbiton Lettings were very helpful and efficient.I felt that I could trust them completely, they know how to do their job and have found me tenants who have signed a contract for two years.An excellent result ! Thank you !...
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Comment on agent fees
As expected.
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By: Marilyn
Jul 31, 2018
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Dear Sir/Madam, Thank you very much for your great review regarding our Surbiton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards Marilyn Head of Customer Relations ...
Feb 05,2018
Minithumbdown
By: 'Worst service ever'
Feb 05,2018
23 people found
this helpful
The agent is generally good, it's the aftercare service where the problems begin. My property is managed by Dexters and we have had 2 issues. Firstly we lost our heating for 3 weeks, I was constantly calling Dexter's and I would never receive a call. ...
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By: Marilyn
Feb 12, 2018
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Dear Sir/Madam, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Sep 21,2017
Minithumbup
By: 'Ian Anderson'
Sep 21,2017
1 people found
this helpful
Bethany was so valuable to me when dealing with what turned out to be quite a difficult tenant. Her advice and help least to a successful outcome...
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By: Marilyn
Sep 27, 2017
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Dear Ian, I am writing to say thank you for your kind comments about the service you received from our Surbiton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Aug 07,2017
Minithumbup
By: 'Fatma Aslan'
Aug 07,2017
4 people found
this helpful
Lisa has been very professional and helpful with my moving process from start to finish. She sorted out the issues quickly with an excellent attitude. Thank you very much for the excellent service I received....
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Comment on agent fees
Agent fees are reasonable for the service they provide.
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By: Marilyn
Aug 07, 2017
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Dear Fatma, Thank you for your review regarding your experience with our Surbiton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 30,2017
Minithumbup
By: 'Gary Smith'
Jun 30,2017
0 people found
this helpful
As a landlord I have every confidence in Lisa. Her energy is fantastic and here imagination and conncetions for solving little problems (and not so little ones) is a great comfort. Would highly recommend Lisa and her office....
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Comment on agent fees
Fees are very good value for money in my opinion.
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By: Marilyn
Jul 03, 2017
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Dear Gary, Thank you very much for your great review regarding our Surbiton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Jun 23,2017
Minithumbup
By: 'Kate'
Jun 23,2017
1 people found
this helpful
It's been a pleasure working with Lisa - she's been very helpful to us as tenants over the past 2 years...
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By: Marilyn
Jun 27, 2017
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Dear Kate, We are delighted to read that our Surbiton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 23,2017
Minithumbup
By: 'Elio'
Jun 23,2017
0 people found
this helpful
Can't fault service! Always there when help needed, and most of all honest. Any problems we have had have been sorted almost right away....
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By: Marilyn
Jun 27, 2017
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Dear Elio, I am writing to say thank you for your kind comments about the service you received from our Surbiton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 19,2017
Minithumbup
By: 'Nick de Kerckhove'
Jun 19,2017
1 people found
this helpful
Lisa manages my property extremely well and I have great confidence in the service received. I know my property is in good hands and I am kept informed with any maintenance required. The management service takes the hassle out of letting and helps having a ...
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Comment on agent fees
good
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By: Marilyn
Jun 19, 2017
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Dear Nick, Thank you for your review regarding your experience with our Surbiton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 06,2017
Minithumbup
By: 'Malcolm'
Jun 06,2017
1 people found
this helpful
Dexters have successfully tenanted a property that I own in Surbiton. Their service as far as letting and rent collection is excellent. I have received particularly good service from Lisa Henderson with regards to property maintenance, communication and customer care....
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By: Marilyn
Jun 06, 2017
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Dear Malcolm, Thank you for your review regarding your experience with our Surbiton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 06,2017
Minithumbup
By: 'melinda'
Jun 06,2017
0 people found
this helpful
Charlotte has been very patient and helpful. Would recommend her to anyone looking to have a property managed. Good work....
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Jun 16,2015
Minithumbdown
By: 'Mr Ladkin'
Jun 16,2015
111 people found
this helpful
We rented our flat for two years with Dexters, who are the Lettings agents for Thamesview. We were told that the property was unfurnished, but when we moved in we found there were several large items, drawers, corner units, even old chipboard side tables etc, ...
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May 26,2014
Minithumbup
By: 'Jodie F'
May 26,2014
4 people found
this helpful
We were very impressed with the service from Dexters whilst searching for a property. We originally registered with the Surbiton branch and within hours a number of other branches were in contact with me to see if we\'d consider other locations, which we were ...
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By: Marilyn
May 30, 2014
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Hello, I am head of customer services here at Dexters and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Sep 17,2013
Minithumbup
By: 'Dorotea'
Sep 17,2013
98 people found
this helpful
I have no idea why this company is still allowed to lie, upset and mess around with so many people. I wish I had seen the reviews before we decided to use their services. Dexter Estate Agency is the most unethical and frustrating company I ...
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By: Asma
Nov 25, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am Head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I look forward to hearing from you. Asma ...
Mar 28,2012
Minithumbdown
By: 'Art'
Mar 28,2012
90 people found
this helpful
Just had a very unhelpful telephone conversation with a female staff, who curtly informed me that the property I inquired via email (no reply to the email) has been sold. No explanation as to why the property is still on the market and she did ...
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By: Louise
Apr 05, 2012
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...
Aug 30,2011
Minithumbdown
By: 'Mark'
Aug 30,2011
86 people found
this helpful
Im in my last 2 months and i agreed they can book viewings in the flat. They are harrassing me everyday several times when they want to book a viewing even when i already agreed to another agent but it seems communcation fails hard over there. ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 1 5 3 0 0 0 0 2 1

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