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Dexters

6 St Anns Terrace St Johns Wood, London
Greater London
NW8 6PJ

020 7483 6330
Website not available

Properties for Sale
Properties to Rent

Jan 17,2018
Minithumbdown
By: 'Outraged and Aggrieved'
Jan 17,2018
25 people found
this helpful
AVOID AT ALL COSTS !! (Literally, costs, they will bleed you dry) Dexter's were so happy to take our money - the deposit, the fees, the first month's rent - and then were surprised when we wished to move into the property. The place ...
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Comment on agent fees
Bad. I can't imagine what they are doing with the fees because they clearly aren't being used to pay anyone to do their f**king jobs!
Was this helpful? Yes
By: Marilyn
Feb 12, 2018
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Dear Sir/Madam, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Dec 07,2017
Minithumbup
By: 'JWS'
Dec 07,2017
0 people found
this helpful
I had an amazing experience with Ms Levi Da Silvia. She was very professional and made me feel at ease. I highly recommend her to anyone looking for a flat in the area. She is a fantastic estate agent, well informed on the area and ...
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Was this helpful? Yes
By: Marilyn
Dec 07, 2017
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Dear JWS, I am writing to say thank you for your kind comments about the service you received from our St John's Wood Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Dec 07,2017
Minithumbup
By: 'Mrs A'
Dec 07,2017
0 people found
this helpful
I received fantastic service from a member of staff called Hayrie so felt I had to write a review. Every question I had was dealt quickly and very detailed! She was polite and patient at all times and I couldn't have asked for a ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Marilyn
Feb 12, 2018
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Dear Mrs A, We are delighted to read that our St John's Wood Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Dec 07,2017
Minithumbup
By: 'NJW'
Dec 07,2017
0 people found
this helpful
Have been dealing with Jennifer for several years for all my properties in St John's Wood. Always on the ball and an amazing negotiator. George is Very professional and deals with tenancy issues superbly . Well done !...
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Comment on agent fees
Good for me
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By: Marilyn
Feb 12, 2018
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Dear NJW, I am writing to say thank you for your kind comments about the service you received from our St John's Wood Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Nov 13,2017
Minithumbup
By: 'Grant Whittaker'
Nov 13,2017
1 people found
this helpful
I would like to thank Lee Ward at Dexters St Johns Wood for his outstanding work in selling my properties. He not only knew what I wanted but he also managed to get me a very good deal. I will certainly use his services again, ...
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Was this helpful? Yes
By: Marilyn
Dec 07, 2017
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Dear Grant, Thank you very much for your great review regarding our St John's Wood Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Nov 10,2017
Minithumbup
By: 'Gerald'
Nov 10,2017
0 people found
this helpful
I have been using George Violaris and his team inc Jennifer Wratten,Michael Agbobu, Hayrie Mehmet for many years and they have let my 2 properties in St Johns Wood without fail each time. Thus thankfully I have not been exposed to any voids. The team ...
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Comment on agent fees
Fees are acceptable and in line with market
Was this helpful? Yes
By: Marilyn
Dec 07, 2017
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Dear Gerald, I am writing to say thank you for your kind comments about the service you received from our St Jonh's Wood Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Aug 04,2017
Minithumbdown
By: 'Angry Sham Hater'
Aug 04,2017
55 people found
this helpful
If I could give them 0 stars I would. I don't think anyone on this planet has ever made me as angry as these estate agents. The whole thing is a joke and a scam. Everything is a fight with them. They don't fulfil their contracts, ...
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Comment on agent fees
They're a joke. They screwed up right from the start and still refused to give us any money off. Complete joke.
Was this helpful? Yes
By: Angry Sham Hater
Aug 07, 2017
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I already spoke to you. You know everything thats happened and gone on yet you do not reply. Why would I choose to speak to you now? The only reason you 'care' now is because I've publicly stated how bad you are. Perhaps you should just actually pay attention to your inbox and solve these problems in the first place. ...
Aug 03,2017
Minithumbdown
By: 'Alfred'
Aug 03,2017
49 people found
this helpful
*When will these * be held accountable for their actions? Do not use Dexters - even if your life depends on it. These guys make money out of people's misery. There is a reason why estate agents are the most despised profession going, because of companies ...
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Comment on agent fees
BAD - They should be paying their tenants not the other way around.
Was this helpful? Yes
By: Marilyn
Aug 07, 2017
View all comments (1)
Dear Alfred, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Marilyn, Head of Customer Relations ...
Jul 04,2017
Minithumbup
By: 'Josh Gerard'
Jul 04,2017
0 people found
this helpful
Working with Mike was a pleasure. Unfortunately he was unable to find us a property before we found privately, but his charming and consultative approach was exactly what was required at a time when me and my partner had became (like many others) disillusioned with ...
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Was this helpful? Yes
Jun 03,2017
Minithumbup
By: 'GS'
Jun 03,2017
0 people found
this helpful
Hayrie in lettings took us to multiple viewings in St John's Wood. She had great local knowledge, was very helpful in explaining the process and properties. Thanks!...
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By: Marilyn
Jun 06, 2017
View all comments (1)
Dear Sir/Madam, I am writing to say thank you for your kind comments about the service you received from our St Johns Wood Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
May 02,2017
Minithumbdown
By: 'Extremely Dissatisfied'
May 02,2017
35 people found
this helpful
The property has been fraught with issues, only some of which have been listed below. Due to mismanagement our property was also burgled with no further security measures taken post the event. As per the contract, the structure of the building is not appropriate. There ...
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By: S
Aug 04, 2017
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This is spot on!!!!! They are absolutely shocking. I wish I could go back in time and NEVER go near them again. It's funny that customer relations are asking you to email them. They never care either! The whole company is a sham. Its also scary how many people seem to have had serious issues with works being done and getting burgled. ...
Nov 25,2016
Minithumbdown
By: 'Jon'
Nov 25,2016
39 people found
this helpful
DONT CHOOSE THEM !!! they provided me a property which has no approval from original landlord, when I got their notice and moved out from my previous place they just told me I cant move in so I live in an airbnb for 3 days until I ...
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Comment on agent fees
terrible
Was this helpful? Yes
By: Marilyn
Dec 01, 2016
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Dear Jon, I am sorry to read your review and am keen to look into this matter for you. If you could send me further details to customerrelations@dexters.co.uk. I look forward to hearing from you. Kind regards, Marilyn Plews Head of Customer Relations ...
Aug 26,2016
Minithumbdown
By: 'Fettes House'
Aug 26,2016
47 people found
this helpful
Two words define my experience with Dexter's. They are * The first time i got around to view a property with them they showed me property for not less than 2 minutes and pressured me into putting up a deposit. During contract negotiation process they do not ...
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Comment on agent fees
I paid for faulty documentation charges.
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By: Marilyn
Sep 05, 2016
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our St John's Wood Lettings Office. I am Head of Customer Relations and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Jul 26,2016
Minithumbdown
By: 'Lara'
Jul 26,2016
52 people found
this helpful
AVOID AVOID AVOID!!! I am one of four tenants currently renting a flat in North West London. Over the past 24 hours we have had no plumbing in the property (we have one toilet). After numerous phone calls, being passed from person to person with very ...
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Comment on agent fees
What are the fees going towards?! Nothing gets done - no one calls back, no one investigates anything - no one even answers the emergency number they put on the voicemail!
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By: Marilyn
Aug 09, 2016
View all comments (1)
Dear Lara, I am really sorry to hear that you have been unhappy with the service provided by our St Johns Wood Office. I am Head of Customer Relations here at Dexters and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
57% customers were satisfied with fees 64% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 4 6 0 0 0 0 0 1

Fees

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Complaints Procedure

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Awards won by Dexters, London NW8 6PJ

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