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    Darren Baily
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Dexters

6 St Anns Terrace St Johns Wood, London
Greater London
NW8 6PJ

020 7483 6330
May 02,2017
Minithumbdown
Darren Baily
By:
May 02,2017
9 people found
this helpful
The property has been fraught with issues, only some of which have been listed below. Due to mismanagement our property was also burgled with no further security measures taken post the event. As per the contract, the structure of the building is not appropriate. There is a huge gap in the ceiling of the flat near the cooker hood and due to renovations taking place in the flat above us, there are stones and rubble falling through onto the stove where food is cooked. This is a health hazard as ...
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By: Marilyn Plews
May 03, 2017
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I am very concerned to read your review and would value the opportunity to discuss this with you. I would appreciate it if you could contact me direct at customerrelations@dexters.co.uk. and I can then review this with the office. I look forward to hearing from you. Kind regards Marilyn Plews, Head of Customer Relations ...
Nov 25,2016
Minithumbdown
George Violaris
By:
Nov 25,2016
35 people found
this helpful
DONT CHOOSE THEM !!! they provided me a property which has no approval from original landlord, when I got their notice and moved out from my previous place they just told me I cant move in so I live in an airbnb for 3 days until I moved in a new place in a rush and none negotiable price, and there is no refund at all. Just dont choose them, for your own good....
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Comment on agent fees
terrible
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By: Marilyn
Dec 01, 2016
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Dear Jon, I am sorry to read your review and am keen to look into this matter for you. If you could send me further details to customerrelations@dexters.co.uk. I look forward to hearing from you. Kind regards, Marilyn Plews Head of Customer Relations ...
Aug 26,2016
Minithumbdown
Lazarus Demetriou
George Violaris
By:
Aug 26,2016
44 people found
this helpful
Two words define my experience with Dexter's. They are * The first time i got around to view a property with them they showed me property for not less than 2 minutes and pressured me into putting up a deposit. During contract negotiation process they do not care the amendments you want to make. Their usual answer is that is a standard contract and we cannot change it! At the end of my tenancy my landlord contracted them to find a new tenant. In the interim she told me that i could live i...
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Comment on agent fees
I paid for faulty documentation charges.
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By: Marilyn
Sep 05, 2016
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our St John's Wood Lettings Office. I am Head of Customer Relations and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Jul 26,2016
Minithumbdown
By:
Jul 26,2016
50 people found
this helpful
AVOID AVOID AVOID!!! I am one of four tenants currently renting a flat in North West London. Over the past 24 hours we have had no plumbing in the property (we have one toilet). After numerous phone calls, being passed from person to person with very little information and absent interest from your staff members, nothing has been done. Without plumbing at the property, we cannot live there and have had to sort last minute short-term living arrangements. For this reason, we will be wit...
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Comment on agent fees
What are the fees going towards?! Nothing gets done - no one calls back, no one investigates anything - no one even answers the emergency number they put on the voicemail!
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By: Marilyn
Aug 09, 2016
View all comments (1)
Dear Lara, I am really sorry to hear that you have been unhappy with the service provided by our St Johns Wood Office. I am Head of Customer Relations here at Dexters and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
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Services offered
  • Sales
  • Lettings
  • Block Management
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  • Conveyancing
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Valuation and Fee Performance
25% customers were satisfied with fees 50% accuracy of agent's valuations
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