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    Lazarus Demetriou
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    George Violaris
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    Lee Ward
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    Darren Baily
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    Hayrie
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    Michael Agbobu
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    Jennifer Wratten
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Dexters

6 St Anns Terrace St Johns Wood, London
Greater London
NW8 6PJ

020 7483 6330
Nov 13,2017
Minithumbup
Lee Ward
By: 'Grant Whittaker'
Nov 13,2017
1 people found
this helpful
I would like to thank Lee Ward at Dexters St Johns Wood for his outstanding work in selling my properties. He not only knew what I wanted but he also managed to get me a very good deal. I will certainly use his services again, I look forward to working with him on my next property....
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Was this helpful? Yes
Nov 10,2017
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George Violaris
By: 'Gerald'
Nov 10,2017
0 people found
this helpful
I have been using George Violaris and his team inc Jennifer Wratten,Michael Agbobu, Hayrie Mehmet for many years and they have let my 2 properties in St Johns Wood without fail each time. Thus thankfully I have not been exposed to any voids. The team is very focused in making sure the property is let at the appropriate rental figure and select carefully the tenants that they recommend If I have one issue it is the lack of communication between the team in St Johns Wood and the back office whic...
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Comment on agent fees
Fees are acceptable and in line with market
Was this helpful? Yes
Aug 04,2017
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Darren Baily
By: 'Angry Sham Hater'
Aug 04,2017
46 people found
this helpful
If I could give them 0 stars I would. I don't think anyone on this planet has ever made me as angry as these estate agents. The whole thing is a joke and a scam. Everything is a fight with them. They don't fulfil their contracts, they don't fix things, they don't respond to you, they're negligent. What else can I say?! WHATEVER YOU DO, DO NOT GO NEAR THEM!!!!!!! Since living in our flat, they failed to fix any issues we have had (which were meant to be done before we moved in) and we had to f...
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Comment on agent fees
They're a joke. They screwed up right from the start and still refused to give us any money off. Complete joke.
Was this helpful? Yes
By: Angry Sham Hater
Aug 07, 2017
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I already spoke to you. You know everything thats happened and gone on yet you do not reply. Why would I choose to speak to you now? The only reason you 'care' now is because I've publicly stated how bad you are. Perhaps you should just actually pay attention to your inbox and solve these problems in the first place. ...
Aug 03,2017
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By: 'Alfred'
Aug 03,2017
42 people found
this helpful
*When will these * be held accountable for their actions? Do not use Dexters - even if your life depends on it. These guys make money out of people's misery. There is a reason why estate agents are the most despised profession going, because of companies like Dexters. Their rental arm of the business is a scam, they are fraudulent and have zero consideration for your wellbeing. I cannot begin to describe the endless problems I've had since using this company. The property we moved into has ...
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Comment on agent fees
BAD - They should be paying their tenants not the other way around.
Was this helpful? Yes
By: Marilyn
Aug 07, 2017
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Dear Alfred, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Marilyn, Head of Customer Relations ...
Jul 04,2017
Minithumbup
Michael Agbobu
By: 'Josh Gerard'
Jul 04,2017
0 people found
this helpful
Working with Mike was a pleasure. Unfortunately he was unable to find us a property before we found privately, but his charming and consultative approach was exactly what was required at a time when me and my partner had became (like many others) disillusioned with working with estate agents! Great guy. Great service. Thanks Mike...
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Was this helpful? Yes
Jun 03,2017
Minithumbup
Hayrie
By: 'GS'
Jun 03,2017
0 people found
this helpful
Hayrie in lettings took us to multiple viewings in St John's Wood. She had great local knowledge, was very helpful in explaining the process and properties. Thanks!...
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Was this helpful? Yes
By: Marilyn
Jun 06, 2017
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Dear Sir/Madam, I am writing to say thank you for your kind comments about the service you received from our St Johns Wood Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
May 02,2017
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Darren Baily
By: 'Extremely Dissatisfied'
May 02,2017
35 people found
this helpful
The property has been fraught with issues, only some of which have been listed below. Due to mismanagement our property was also burgled with no further security measures taken post the event. As per the contract, the structure of the building is not appropriate. There is a huge gap in the ceiling of the flat near the cooker hood and due to renovations taking place in the flat above us, there are stones and rubble falling through onto the stove where food is cooked. This is a health hazard as ...
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Was this helpful? Yes
By: S
Aug 04, 2017
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This is spot on!!!!! They are absolutely shocking. I wish I could go back in time and NEVER go near them again. It's funny that customer relations are asking you to email them. They never care either! The whole company is a sham. Its also scary how many people seem to have had serious issues with works being done and getting burgled. ...
Nov 25,2016
Minithumbdown
George Violaris
By: 'Jon'
Nov 25,2016
39 people found
this helpful
DONT CHOOSE THEM !!! they provided me a property which has no approval from original landlord, when I got their notice and moved out from my previous place they just told me I cant move in so I live in an airbnb for 3 days until I moved in a new place in a rush and none negotiable price, and there is no refund at all. Just dont choose them, for your own good....
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Comment on agent fees
terrible
Was this helpful? Yes
By: Marilyn
Dec 01, 2016
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Dear Jon, I am sorry to read your review and am keen to look into this matter for you. If you could send me further details to customerrelations@dexters.co.uk. I look forward to hearing from you. Kind regards, Marilyn Plews Head of Customer Relations ...
Aug 26,2016
Minithumbdown
Lazarus Demetriou
George Violaris
By: 'Fettes House'
Aug 26,2016
47 people found
this helpful
Two words define my experience with Dexter's. They are * The first time i got around to view a property with them they showed me property for not less than 2 minutes and pressured me into putting up a deposit. During contract negotiation process they do not care the amendments you want to make. Their usual answer is that is a standard contract and we cannot change it! At the end of my tenancy my landlord contracted them to find a new tenant. In the interim she told me that i could live i...
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Comment on agent fees
I paid for faulty documentation charges.
Was this helpful? Yes
By: Marilyn
Sep 05, 2016
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our St John's Wood Lettings Office. I am Head of Customer Relations and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Jul 26,2016
Minithumbdown
By: 'Lara'
Jul 26,2016
52 people found
this helpful
AVOID AVOID AVOID!!! I am one of four tenants currently renting a flat in North West London. Over the past 24 hours we have had no plumbing in the property (we have one toilet). After numerous phone calls, being passed from person to person with very little information and absent interest from your staff members, nothing has been done. Without plumbing at the property, we cannot live there and have had to sort last minute short-term living arrangements. For this reason, we will be wit...
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Comment on agent fees
What are the fees going towards?! Nothing gets done - no one calls back, no one investigates anything - no one even answers the emergency number they put on the voicemail!
Was this helpful? Yes
By: Marilyn
Aug 09, 2016
View all comments (1)
Dear Lara, I am really sorry to hear that you have been unhappy with the service provided by our St Johns Wood Office. I am Head of Customer Relations here at Dexters and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 60% accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Lazarus Demetriou - upload your photo Lazarus Demetriou
1 reviews

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George Violaris - upload your photo George Violaris
3 reviews

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Lee Ward - upload your photo Lee Ward
1 reviews

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Darren Baily - upload your photo Darren Baily
2 reviews

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Hayrie  - upload your photo Hayrie
1 reviews

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Michael Agbobu - upload your photo Michael Agbobu
1 reviews

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Jennifer Wratten - upload your photo Jennifer Wratten
1 reviews

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