Dexters

1 Spring Street Paddington, London
Greater London
W2 3RA

020 7298 1550, 020 7298 1560
Website not available

Properties for Sale
Properties to Rent

“Good service...”

Apr 27,2018
Minithumbup
By: 'G Thomas'
Apr 27,2018
0 people found
this helpful
I received really good service from the Paddington branch, great team especially Billy and Tom. I'd certainly recommend them....
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By: Marilyn
May 02, 2018
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Dear Sir/Madam, Thank you very much for your great review regarding our Paddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. I would also like to refer you to Google reviews which is the most visited site for feedback by our customers who have received a great service from us. Kind regards Marilyn H ...

“Friendly advice and helpful...”

Apr 24,2018
Minithumbup
By: 'Nora'
Apr 24,2018
0 people found
this helpful
Raxma was very friendly and attentive and followed up on any queries I had promptly as well as provided advice to guide me through the process in finding a new home....
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By: Marilyn
May 02, 2018
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Dear Nora, Thank you for your review regarding your experience with Raxma at our Paddington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would also like to refer you to Google reviews which is the most visited site for feedback by our customers who have received a great service from us. Thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards Marilyn Head of Custome ...

“Great Service...”

Apr 24,2018
Minithumbup
By: 'Rishabh'
Apr 24,2018
0 people found
this helpful
During my apartment search I looked at apartments in the Notting Hill, Paddington & Maida Vale areas in London. Overall was really happy with the help by the agents in all these 3 locations. Namely : (Raxma, Paddington Branch, Matthew Morgan: Maida Vale Branch, Barrington, Notting Hill ...
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Comment on agent fees
In Line with the market fees
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By: Marilyn
May 02, 2018
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Dear Rishabh, Having read your review, we would like thank you for your feedback about our Paddington Office. Our service levels are very important to us, and recognition for the team's hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Marilyn Head of Customer Relations ...
Feb 20,2018
Minithumbdown
By: 'KT'
Feb 20,2018
22 people found
this helpful
Branch: Paddington but I think they have removed to Mayfair. Re: my renewal tenancy agreement - I have been dealing with so many Dexters agents (all different people) for the last few months it's just bizarre why they just cant keep one person on ...
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Comment on agent fees
> they love charging fees after fees for their mediocre service > poor communication
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By: Marilyn
Mar 15, 2018
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Dear Sir/Madam, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Marilyn Head of Customer Relations ...
Jan 21,2018
Minithumbup
By: 'John'
Jan 21,2018
0 people found
this helpful
Dexters Paddington helped us find a tenant within 3 weeks just before Christmas. The whole team are lovely people and genuinely interested in helping you....
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By: Marilyn
Feb 12, 2018
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Dear John, Thank you for your review regarding your experience with our Paddington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jan 03,2018
Minithumbdown
By: 'Mat'
Jan 03,2018
32 people found
this helpful
Absolutely shocking!!! I moved out a month ago and they've lied every day since about repaying the 6 months rent I paid in advance... and the deposit. They took my money within 24 hours and its been over 24 days since I moved out. The worst part ...
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Was this helpful? Yes
By: Mat
Feb 12, 2018
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Hey Marilyn Please note that I'm still waiting for my funds to be returned. And if anyone is reading this please note that I moved out on the 28th of November 2017. A new tenant moved in 3 days later. I am still waiting for the money I advanced to be returned. I know time is relative bit it does not take over a week to respond to emails. ...
Dec 21,2017
Minithumbup
By: 'Marina'
Dec 21,2017
0 people found
this helpful
I visited the office last week and I have to say that I met Sarah. She was very friendly, professional and smiley....
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By: Marilyn
Feb 12, 2018
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Dear Marina, I am writing to say thank you for your kind comments about the service you received from our Paddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
May 19,2017
Minithumbdown
By: 'Jeffrey'
May 19,2017
32 people found
this helpful
Totally unprofessional. They hide important information throughout the sale process by keeping their answers very vague. When caught lying, they just disappear. Avoid at any cost....
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By: Marilyn
May 26, 2017
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Dear Jeffrey, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Marilyn Head of Customer Relations ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
86% customers were satisfied with fees 63% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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