Dexters

125 Shirland Road Maida Vale, London
Greater London
W9 2EP

020 7266 2020, 020 7266 2021
Website not available

Properties for Sale
Properties to Rent

“Very responsive...”

Nov 12,2018
Minithumbup
By: 'Relieved customer'
Nov 12,2018
0 people found
this helpful
Soraya Perez is always helpful and quick to respond in managing lettings on my parents' flat. Since she took over management of our property everything is moving much more smoothly than before - thank you Soraya!...
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By: Marilyn Plews
Nov 13, 2018
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Thank you so much for your kind comments which we will be sure to pass on to Soraya. and her Manager. All the best and kind regards Marilyn Plews ...

“Really efficient...”

Sep 07,2018
Minithumbup
By: 'Sara'
Sep 07,2018
1 people found
this helpful
Since Soraya P©rez took care the property I rent she has been amazing. Soraya solved problems fast and efficient. She is very attentive and friendly. Thank Soraya for the really good services....
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Comment on agent fees
Good
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“Soraya Perez...”

Sep 05,2018
Minithumbup
By: 'Mike S'
Sep 05,2018
1 people found
this helpful
Soraya Perez has been a great addition to the Dexters office, after previous colleagues dealing with my property were disappointing. She has been very professional, responsive, and has done what was required without fuss or delay. Thank you....
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Comment on agent fees
N/A
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“Would recommend...”

Aug 22,2018
Minithumbup
By: 'SW123'
Aug 22,2018
1 people found
this helpful
Hugh and the team are amazing and made me feel that nothing was too much. I never had to ask for anything twice and always knew what to expect next. Wouldn't hesitate to recommend....
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By: Marilyn
Sep 03, 2018
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Dear Sir/Madam, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“An Easy Sale...”

Aug 14,2018
Minithumbup
By: 'seller'
Aug 14,2018
2 people found
this helpful
high end service with approachable staff - made our sale very easy and not stressful which is a breath of fresh air!...
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Comment on agent fees
good
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By: Marilyn
Sep 03, 2018
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Dear Sir/Madam, Thank you for your review regarding your experience with our Maida Vale office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Trustworthy and reliable...”

Aug 07,2018
Minithumbup
By: 'Lex'
Aug 07,2018
1 people found
this helpful
When living abroad it can become quite challenging to manage several high end properties in London , but not when you jave people like Anthony or Tudor who go above and beyond to get the job done and please both me and the tenants. Efficiency is ...
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Comment on agent fees
Good
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“Best service in town...”

Jul 20,2018
Minithumbup
By: 'Jerry Morrison'
Jul 20,2018
1 people found
this helpful
Straight forward and efficient are the best words to describe it. Tudor is always there when you need him with the best advice...
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Comment on agent fees
Good
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By: Marilyn
Jul 31, 2018
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Dear Jerry, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Maida Vale Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards Marilyn Head of Customer Relations ...

“Amazing from start to finish...”

Jul 20,2018
Minithumbup
By: 'Happy Customer'
Jul 20,2018
1 people found
this helpful
I cannot fault their high levels of service and attention to detail. They were fantastic from start to finish and did exactly what they said they would. On meeting my tenants for the first time they were honest with me and said that without Dexters ...
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Comment on agent fees
Very good
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By: Marilyn
Jul 31, 2018
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Dear Sir/Madam, Thank you for your review regarding your experience with our Maida Vale Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards Marilyn Head of Customer Relations ...

“Soraya has been very helpful and responsive since taking over the management of the property....”

Jul 02,2018
Minithumbup
By: 'Lucrecia'
Jul 02,2018
2 people found
this helpful
Service has been excellent, very helpful and responsive. I've had to get the boiler replaced, communication has been prompt and timely and the agent (Soraya Perez) is available and very helpful every time I have contacted her....
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By: Marilyn
Jul 04, 2018
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Dear Lucrecia, Having read your review, we would like thank you for your feedback about our Property Management Team. Our service levels are very important to us, and recognition for the team's hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards Marilyn Head of Customer Relations ...

“Terrible service...”

Jun 30,2018
Minithumbdown
By: 'Unhappy prospective tenant'
Jun 30,2018
9 people found
this helpful
Had the misfortune of dealing with Aida in relation to a property I was helping my pensioner mother let on Shirland Road with my brother acting as a guarantor. We saw the property and decided to put down a holding deposit - our offer being ...
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By: Marilyn
Jul 02, 2018
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Dear Sir/ Madam, Thank you for your review, however I am very sorry to read that you have been unhappy regarding our Maida Vale office. As I am unable to find your details on our database from your review, if you could contact me to provide more contact information at customerrelations@dexters.co.uk, I would like to look into this matter for you. In the meantime I would like to thank you for bringing this to our attention. Yours sincerely Marilyn Head of Customer Relations ...

“Review of A. Wozniak...”

May 18,2018
Minithumbup
By: 'AZODI'
May 18,2018
3 people found
this helpful
I have been letting my property through Dexter's ever since they took over from Thamesview in 2016. Anthony Wozniak has been my principal contact since 2017: I cannot compliment him enough on his excellent communication, his readiness to explain the finer points of a tenancy agreement ...
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By: Marilyn
May 23, 2018
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Dear Azodi, We appreciate you taking the time to submit your review regarding the service you received from our Maida Vale Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards Marilyn Head of Customer Relations ...

“THE WORST ESTATE AGENT I HAVE EVER DEALT WITH!...”

Mar 21,2018
Minithumbdown
By: 'Bec'
Mar 21,2018
15 people found
this helpful
Very dishonest and misleading. Do not have your best interest at heart. Dexters Maida Vale is the reason estate agents have a bad name. If you are a tenant go elsewhere to find a property as there is plenty of competition....
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By: Alex Cooke
May 19, 2018
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Dear Rebecca, I have left you a voicemail to contact me. I understand you have been dealing with our Maida Vale Office, and property management team. I am the Area Director responsible for this office and we take feedback really seriously and would love to be able to look into your complaint/comments further. It'd be great to talk with you at some point if you had a few minutes. I certainly feel a direct conversation may help me to put things straight for you. If this is of interest to you pleas ...
Oct 23,2017
Minithumbup
By: 'E Louise'
Oct 23,2017
2 people found
this helpful
I have been extremely impressed by the professionalism shown by Dexters. In particular, I would like to compliment Mike Agbobu for his outstanding ability in being responsive, professional and courteous. From the initial viewing to completion of our move to St Johns Wood was made ...
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By: Marilyn
Oct 24, 2017
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Dear E Louise, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 02,2017
Minithumbup
By: 'Pat Cremin'
Jun 02,2017
8 people found
this helpful
Been a long term (and on-going) customer (local landlord) of this office for over 15+ years - Reasons ‎for repeat business include: Excellent local/ market knowledge, Customer service, care, focus and ‎professionalism exemplary. Service excellence assured and more importantly consistent. Highly ‎recommend this ...
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Comment on agent fees
Market Rates and Competitive versus some peers
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By: Marilyn
Jun 06, 2017
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Dear Pat, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
May 30,2017
Minithumbup
By: 'Steve'
May 30,2017
10 people found
this helpful
Aida was very helpful and secured us an easy move into our new flat. The process was incredibly simple compared to other agencies we have previously used and Aida remained professional throughout providing us with constant updates and always made time to answer any questions ...
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Comment on agent fees
Reasonable for the area
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By: Marilyn
Jun 06, 2017
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Dear Steve, I am writing to say thank you for your kind comments about the service you received from our Maida Vale Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
May 30,2017
Minithumbup
By: 'Laura'
May 30,2017
10 people found
this helpful
Just dealt with this lady with the rental of a new flat. Aida knew exactly what i wanted and is extremly helpful, even helping me out of hours! Would highly reccomend...
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Comment on agent fees
Good
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By: Marilyn
Jun 06, 2017
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Dear Laura, Thank you very much for your great review regarding our Maida Vale Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
May 30,2017
Minithumbup
By: 'G Offen'
May 30,2017
8 people found
this helpful
Aida was great in helping us find a flat, she was courteous and professional and explained to us what to expect each step of the process. Definitely recommending her to ALL my friends!!...
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By: Marilyn
Jun 06, 2017
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Dear Sir/Madam, We are delighted to read that our Maida Vale Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Feb 21,2017
Minithumbdown
By: 'Cristina'
Feb 21,2017
29 people found
this helpful
Worse experience ever. Arrogant, rude and unprofessional agent. I contacted Dexter to rent a 2 bed flat with another 2 friends. After the first viewing our agent Aida started to rush us into making an offer, pushing a horrible flat that she thought it's more suitable for ...
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By: Marilyn
Feb 23, 2017
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Dear Cristina, I am concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Feb 10,2014
Minithumbup
By: 'Matteo DT'
Feb 10,2014
1 people found
this helpful
Being new to the UK, Pembertons and Nick in particular has been my life saver through the lengthy process of buying a property in London. My offer was accepted in mid March, and even though every week seemed the right one to exchange, it took ...
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By: Marilyn
May 14, 2014
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Hello, I am head of customer services here at XXXXXX and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers. Marilyn ...
Dec 11,2013
Minithumbup
By: 'mb'
Dec 11,2013
0 people found
this helpful
I recently bought a property through Pembertons and was very pleased with their service. There were a few complications with the sale (as it was a repossession property) but Nicholas Savva was very assertive to help push the sale through with as little hassle as ...
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Dec 05,2013
Minithumbup
By: 'Kelly'
Dec 05,2013
0 people found
this helpful
I highly recommend this branch, despite the property being out of their area, the staff made every effort to ensure there was a consistent flow of viewings and it paid off! We reached the asking price despite there being complicated works on the ex local ...
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Dec 04,2013
Minithumbup
By: 'Paul Brodie'
Dec 04,2013
0 people found
this helpful
Nicholas assisted with the difficult procedure when buying this property. There were a number of issues that need his input to secure the deal, which may have not happened without Nick\'s help....
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Nov 26,2013
Minithumbup
By: 'Victoria'
Nov 26,2013
1 people found
this helpful
Our property purchase was made very challenging by a combination of a very difficult seller and overly cautious solicitor. However Nick Garston at Pembertons went absolutely out of his way to see the sale through to completion. Nick did all he could to ensure both ...
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Nov 26,2013
Minithumbup
By: 'Pat Cremin'
Nov 26,2013
1 people found
this helpful
I have been resident in Maida Vale for the past 20 years and have dealt with Pembertons Estate ¢â‚¬Å½Agents from the very outset (amongst other local agents) both in the capacity of home owner and ¢â‚¬Å½landlord for a number of buy to let and development opportunities. ...
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Nov 25,2013
Minithumbup
By: 'Mark G'
Nov 25,2013
0 people found
this helpful
a rollercoaster ride due to buyers messing us about, but Nick and team never once faltered and found us a very good buyer at the price we wanted. i would recommend them in a heartbeat....
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Jun 18,2013
Minithumbup
By: 'Philip Fejer'
Jun 18,2013
0 people found
this helpful
I inherited a flat in a mansion block that was badly in need of refurbishment. Pembertons came and valued the property for probate and when I told them I was planning to let the flat advised me on decoration, kitchen and bathroom design and appliances ...
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Jun 04,2013
Minithumbup
By: 'TG'
Jun 04,2013
0 people found
this helpful
We purchased a property through Pembertons in June 2013 and were very impressed with the service. Max Martin was extremely responsive and helpful throughout the process helping to ensure that we got the deal through. He also went the extra mile on several occasions including measuring ...
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Apr 29,2013
Minithumbup
By: 'Cinzia'
Apr 29,2013
0 people found
this helpful
We had a very positive experience with Jason Pevovar. From the very first time we spoke over the phone and explained what we were looking for he has been very helpful. He has been very understanding, honest and straightforward, qualities that are really valuable when ...
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Apr 19,2013
Minithumbup
By: 'Gerald'
Apr 19,2013
0 people found
this helpful
I recently contacted Pembertons for a rental property in London. I dealt with Daniel Krieger and he was fantastic. He was friendly, courteous and very professional. He was very knowledgeable about the area and was able to show us a number of flats, we ended ...
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Apr 05,2013
Minithumbup
By: 'Mike'
Apr 05,2013
0 people found
this helpful
After 3 months with another agent who was not able to let our property we went to Pembertons and Daniel let our property and had taken the deposit within 4 days of us giving Pembertons our instructions. The whole thing was handled very professionally but also had ...
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Areas covered
  • W9
  • Maida Vale
  • W2
  • NW10
  • W10
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
87% customers were satisfied with fees 72% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £450,000
  • Max: £450,000

Letting
  • Min: £0
  • Max: £0

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 0 17 4 13 0 10 0 2 1

Fees

No fees set.

Complaints Procedure

No procedure available.
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