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Dexters

4 Wood Street Kingston Upon Thames
Greater London
KT1 1TP

020 85463555
Website not available

Properties for Sale
Properties to Rent

“ Missold and poorly maintained... ”

Apr 26,2018
Minithumbdown
By: 'They know who I am'
Apr 26,2018
2 people found
this helpful
For £1800 a month, it's daylight robbery. The property was rented out to us on a two year agreement with the promise that this summer the agency would advertise for a tenant as our housemate is finishing uni. I have been made aware Dexter's ...
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Comment on agent fees
No comment
Was this helpful? Yes
By: Marilyn
May 02, 2018
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Dear Sir/Madam, We are sorry to read your comments regarding your experience with Dexters. After speaking with the Director of the office, Sonia, I understand that she has now responded to the matter with you directly. Thank you for taking the time to provide your feedback. Yours Sincerely Marilyn Head of Customer Relations ...

“ Helpful Advice - Strong view of the market.... ”

Apr 26,2018
Minithumbdown
By: 'Sarah O.'
Apr 26,2018
1 people found
this helpful
Chloe has been of great assistance in our property search. Good honest advice and timely responses to all our enquiries. A hugely personable member of the team. I would highly recommend Dexter's Kingston....
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By: Marilyn
May 02, 2018
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Dear Sarah, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. I would also like to refer you to Google reviews which is the most visited site for feedback by our customers who have received a great service from us. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind ...

“ Property purchase.... ”

Apr 19,2018
Minithumbup
By: 'Chris Busuttil'
Apr 19,2018
0 people found
this helpful
Having dealt with Dexters Kirk Smith, I can't praise highly enough the professionalism and help showed. I would definitely say ask for him if you are looking at any of their properties. Keep up the great work Kirk....
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Comment on agent fees
Could always be better
Was this helpful? Yes
By: Marilyn
Apr 20, 2018
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Dear Chris, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. I would also like to refer you to Google reviews which is the most visited site for feedback by our customers who have received a great service from us. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mar ...
Feb 21,2018
Minithumbup
By: 'Ian B'
Feb 21,2018
0 people found
this helpful
The Senior Property Manager Paul Ford at Dexters Kingston, always handles our maintenance issues and any other queries in an efficient and prompt manner. keep up the good work....
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Comment on agent fees
n/a
Was this helpful? Yes
By: Marilyn
Mar 15, 2018
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Dear Ian, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Feb 21,2018
Minithumbup
By: 'Dr Sam and Rani'
Feb 21,2018
0 people found
this helpful
Paul is always very helpful and I would recommend him to anyone without a second thought. My son also feels the same way as he is very helpful to him to manage his flat in Kingston....
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Comment on agent fees
reasonable
Was this helpful? Yes
Feb 21,2018
Minithumbup
By: 'JDK'
Feb 21,2018
0 people found
this helpful
Very courteous, highly professional and timely Paul always does a great job. He is a pleasure to work with and will always do that little bit extra....
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Comment on agent fees
Average
Was this helpful? Yes
By: Marilyn
Mar 15, 2018
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Dear JDK, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Feb 12,2018
Minithumbup
By: 'Betim'
Feb 12,2018
0 people found
this helpful
Sonia De Abreu clearly understand what I'm looking for and offered the greatest listings. She provided a great service regarding the property and she was very helpful....
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By: Marilyn
Feb 19, 2018
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Dear Betim, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Feb 04,2018
Minithumbup
By: 'Steven'
Feb 04,2018
0 people found
this helpful
I've been dealing with Paul Ford of Dexter's for a couple of years now and he's always been helpful and responsive to matters requiring attention....
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Was this helpful? Yes
By: Marilyn
Feb 12, 2018
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Dear Steven, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Feb 03,2018
Minithumbup
By: 'audrey'
Feb 03,2018
0 people found
this helpful
Paul Hardy is my contact at Dexters and always deals promptly with any problems I have in the flat I rent. It is always a pleasure to deal with Paul - he is cooperative , efficient, and friendly at all times....
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Was this helpful? Yes
By: Marilyn
Feb 12, 2018
View all comments (1)
Dear Audrey, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Feb 01,2018
Minithumbup
By: 'Ms Tam'
Feb 01,2018
0 people found
this helpful
Paul is a very responsible agent who looks after my property well. He has been very helpful during our property rennovation process and always take the initative to assist us in every way, and solve our problem promptly....
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Was this helpful? Yes
By: Marilyn
Feb 12, 2018
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Dear Ms Tam, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jan 24,2018
Minithumbup
By: 'Woody'
Jan 24,2018
0 people found
this helpful
Paul has provided us a great service regarding the property.He is also very helpful. Besides he is really proactive when we have requirement...
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Comment on agent fees
good
Was this helpful? Yes
By: Marilyn
Feb 12, 2018
View all comments (1)
Dear Woody, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jan 24,2018
Minithumbup
By: 'Veronica Bucur'
Jan 24,2018
0 people found
this helpful
Paul Ford Really helpful with everything regarding the property; Given enough notice before coming to inspect the house; Overall happy with the service....
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By: Marilyn
Feb 12, 2018
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Dear Veronica, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jan 18,2018
Minithumbup
By: 'Mahmoud Ahmed'
Jan 18,2018
0 people found
this helpful
Great Service provided by Paul. Always giving updates about the progress of our queries and send email updates quite promptly. Thanks, Mahmoud...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Marilyn
Feb 12, 2018
View all comments (1)
Dear Mahmoud, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jan 02,2018
Minithumbup
By: 'Geoff Bell'
Jan 02,2018
0 people found
this helpful
Paul provides us with an excellent and pro-active service with respect to our property Taff House, Henry Macaulley Avenue, Kingston Upon Thames. Paul attends to maintenance matters promptly and follows up on tenant issues quickly and professionally. Queries we have are also dealt with in ...
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Comment on agent fees
Fair and reasonable in the circumstances.
Was this helpful? Yes
By: Marilyn
Feb 12, 2018
View all comments (1)
Dear Geoff, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Dec 20,2017
Minithumbup
By: 'RH'
Dec 20,2017
0 people found
this helpful
Consistently excellent service from Paul Ford. Proactive, professional, and courteous. Gets things sorted promptly. Highly recommend Paul if you're looking for someone to manage a property for you....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
By: Marilyn
Feb 12, 2018
View all comments (1)
Dear RH, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Dec 19,2017
Minithumbup
By: 'BBOK'
Dec 19,2017
0 people found
this helpful
He is always available and ready to help with any issue that comes up. I was very impressed!. Well done!...
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By: Marilyn
Feb 12, 2018
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Dear BBOK, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Nov 28,2017
Minithumbup
By: 'Lorri W'
Nov 28,2017
0 people found
this helpful
Paul, has always kept me up to date on the condition of the flat and how the tenant is doing. He gives me plenty of notice for when he will inspect and I get a very thorough report on the back of this which also ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Marilyn
Dec 07, 2017
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Dear Lorri, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Nov 27,2017
Minithumbup
By: 'JDK'
Nov 27,2017
0 people found
this helpful
Paul is easy to deal with and knows his stuff. Extremely helpful he goes beyond what is required and keeps us informed every step of the way....
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Comment on agent fees
Good
Was this helpful? Yes
By: Marilyn
Dec 07, 2017
View all comments (1)
Dear JDK, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Oct 12,2017
Minithumbup
By: 'Steve'
Oct 12,2017
0 people found
this helpful
The help and advice given by Tomas Lelyveld and the lettings team was first rate. Nothing was too much trouble and the friendly helpful attitude was refreshing....
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Comment on agent fees
Good
Was this helpful? Yes
By: Marilyn
Oct 17, 2017
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Dear Steve, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Oct 11,2017
Minithumbup
By: 'Price'
Oct 11,2017
0 people found
this helpful
Thank you to all in the lettings team in Kingston Upon Thames for a wonderful service and a very big thank you to Thomas Lelyveld who was extremely helpful and did an amazing job....
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Comment on agent fees
Good
Was this helpful? Yes
By: Marilyn
Oct 17, 2017
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Dear Price, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Sep 29,2017
Minithumbup
By: 'Steve and Pat'
Sep 29,2017
1 people found
this helpful
We have been most impressed with the professional and helpful service we have had from Ben and his team at Dexters in Kingston who have worked hard to get several viewings and two offers for our house in New Malden during a very difficult time ...
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Comment on agent fees
The fees are comparable to other agents.
Was this helpful? Yes
By: Marilyn
Oct 02, 2017
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Dear Steve and Pat, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Sep 03,2017
Minithumbup
By: 'Beverly'
Sep 03,2017
1 people found
this helpful
Kayleigh has been managing my property at Flat 10 Garland House, Royal Quarter, Kingston, for some months now and I have found her to be efficient and professional. I am happy to leave my property in her hands....
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Comment on agent fees
A bit on the high side.
Was this helpful? Yes
By: Marilyn
Sep 04, 2017
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Dear Beverly, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 28,2017
Minithumbup
By: 'Erin'
Jun 28,2017
0 people found
this helpful
I have been a tenant in a house managed by Dexters for nearly ten years. They've always responded prompltly to all queries and concerns. Kayleigh has been super helpful with everything we needed, especially with all the end of tenancy requirements. She helped make the ...
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Comment on agent fees
They were reasonable
Was this helpful? Yes
By: Marilyn
Jun 30, 2017
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Dear Erin, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 13,2017
Minithumbup
By: 'Beechcroft'
Jun 13,2017
0 people found
this helpful
Paul has done a very good job in updating me with actions and issues to act upon at the property during his second year as property manager for my property. He is responsive to the work and brings good professional services into play....
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Comment on agent fees
the fees are fixed to the rental amount and are good.
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
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Dear Beechcroft, Thank you for taking the time to leave your five star review. It is very pleasing to read that Paul and the Property Management Team continue to deliver an excellent service for you. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 03,2017
Minithumbup
By: 'M Porter'
Jun 03,2017
0 people found
this helpful
I have used Dexters since 2004 and always found Dexters very helpful and professional. I now have Mr Paul Ford as my dedicated property Manager as my first point of contact which assists with prompt and clear communications. Mr M Porter...
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Comment on agent fees
Acceptable
Was this helpful? Yes
By: Marilyn
Jun 06, 2017
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Dear M Porter, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
May 24,2017
Minithumbup
By: 'CROWLEY'
May 24,2017
0 people found
this helpful
Our third tenancy changeover as landlords. Would recommend to others. Amelia, Sonia and Aaron have assisted this time with the let....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Marilyn
May 26, 2017
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Dear Crowley, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
May 05,2017
Minithumbup
By: 'Laura'
May 05,2017
0 people found
this helpful
Very efficient staff, always happy to answer the questions that we had regarding the future tenancy and willing to sort out everything quickly. Really recommended....
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By: Marilyn
May 19, 2017
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Dear Laura, thanks so much for the great comments you have given the Kingston team. They are all very passionate about what they do and will be delighted to see their hard work rewarded with 5 stars! All the very best. Kind regards, Marilyn ...
May 05,2017
Minithumbup
By: 'Christian'
May 05,2017
1 people found
this helpful
Tom has helped me while I was looking for a flat. He is polite, efficient and welcoming. He is also available to solve all unexpected complexity that can occur during the process of research or of agreement....
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By: Marilyn
May 19, 2017
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Dear Christian, thanks so much for your feedback and I know Tom will be thrilled to have been awarded 5 stars. These comments are really appreciated and thanks again for taking the time to post the review. Kind regards, Marilyn ...
May 04,2017
Minithumbup
By: 'Raffaele'
May 04,2017
0 people found
this helpful
Very helpful staff. They have sorted out all the requests that we did during the process of letting. Very recommended....
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By: Marilyn
May 19, 2017
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Dear Raffaele I was delighted to read your review and I know the Kingston team will be as well. I know that they go out of their way to ensure that all our customers receive the very best service. All the very best. Kind regards, Marilyn ...
Dec 02,2016
Minithumbup
By: 'Rina'
Dec 02,2016
0 people found
this helpful
We have been using Dexters to manage two properties in Kingston and are very pleased with the service. Our Property Manager, Paul Ford, provides an excellent service and can be relied on to handle matters promptly and professionally....
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By: Marilyn
Dec 06, 2016
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Dear Rina, Thank you for your review about our Property Management team and Paul in particular. We pride ourselves on delivering a five star service to all of our clients and customers and so I am pleased to read that Paul has achieved this for you. I do hope we can continue to assist you and would liek to wish you the very best for the future. Kind regards, Marilyn Plews, Head of Customer Relations ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
86% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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From Landlords From Tenants From Vendors From Buyers Other
16 2 14 2 1 0 1 1 1 4

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