Kingston upon Thames, London, KT1
4.2/5, 67 reviews
81% recommended
100% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
86% lettings fee satisfaction

Opening Hours
Address

Dexters
4 Wood Street
Kingston upon Thames,London
Greater London
KT1 1TG
020 8546 3555, 020 8546 3003

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 75% 86% £850 £3,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 3 27 5 1 0 2 1 2 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“I would strongly recommend not using Dexters ......”

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Jan 27,2021
Minithumbdown
By: 'B.Fildes'
Jan 27,2021
1 people found
this helpful
I would strongly recommend not using Dexters when looking to rent a flat. The conduct of the Chiswick office in particular Aaron Fakolujo was so bad and threatening that I actually reported their conduct to the police. From my personal experience I would strongly recommend ...
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By: Sarah Tranter
Jan 28, 2021
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Dear B.Fildes, I am concerned to read your review, however we have been unable to locate your details on our database. Please can you contact me at sarahtranter@dexters.co.uk with further information. Kind regards, Sarah Tranter ...

“Stacie Pardoe at Dexters is very professional......”

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Nov 14,2019
Minithumbup
By: 'Liu'
Nov 14,2019
0 people found
this helpful
Stacie Pardoe at Dexters is very professional and is managing the issues very well. She is very friendly! Highly recommended! Stacie, thank you for your help! Best wishes, Liu...
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By: Sarah Tranter
Dec 01, 2020
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Dear Liu, Thank you for your fantastic feedback regarding Stacie. I will ensure that this is passed onto Stacie and her manager, who I am sure will be thrilled by your comments. Kind regards, Sarah Tranter ...

“Outstanding service from Stacie Pardoe...”

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Nov 14,2019
Minithumbup
By: 'Marta'
Nov 14,2019
0 people found
this helpful
After several exchanges of emails and phone calls regarding the rented property me and my family live at, finally had the pleasure of meeting Stacie during one of the regular visits. All the work she has been doing with/for us has always proven to ...
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“Stacie at Dexters is great. She is always mee......”

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Jul 30,2019
Minithumbup
By: 'Adam'
Jul 30,2019
0 people found
this helpful
Stacie at Dexters is great. She is always meets my three Ps that I look for in a property manager: prompt, personable, and polite. I have had a few issues with the property I am in (my fault!), but Stacie has helped to resolve. I ...
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Was this helpful? Yes
By: Hayley Marner
Aug 12, 2019
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Dear Adam, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team ...

“Penny at Dexters in Kingston is very helpful ......”

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Jul 02,2019
Minithumbup
By: 'Annamaria'
Jul 02,2019
0 people found
this helpful
Penny at Dexters in Kingston is very helpful and supportive of our issues. She does all she can, together with the maintenance team, to keep us informed throughout the process to fix any littlw problem....
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By: Hayley Marner
Aug 12, 2019
View all comments (1)
Dear Annamaria, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team ...

“Efficient , friendly...”

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Jun 20,2019
Minithumbup
By: 'Ian'
Jun 20,2019
0 people found
this helpful
Continues the good work after Paul moved on. Efficient , friendly and timely. Sorts out issues. Keep up the good work Stacie !...
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Comment on agent fees
Ok
Was this helpful? Yes

“Friendly & helpful...”

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Jun 18,2019
Minithumbup
By: 'Ruth'
Jun 18,2019
0 people found
this helpful
Good to meet Joanna who has just taken over the letting portfolio which includes our flat at Queens Reach. She was aware that we had a call out recently when our immersion heater failed to work. Turned out to be attached to a clock which ...
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Comment on agent fees
Not applicable - we are the tenants
Was this helpful? Yes

“Stacie Pardoe...”

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Jun 14,2019
Minithumbup
By: 'patricia'
Jun 14,2019
0 people found
this helpful
.Stacie Pardoe paid me a visit yesterday and was very gracious, and she was always very helpful and polite. My family and I are very pleased with her performance in helping us. Thank you Stacie by Patricia ....
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By: Hayley Marner
Aug 12, 2019
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Dear Patricia, We greatly appreciate you putting aside the time to submit a review about our Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team ...

“Grea vservice...”

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May 17,2019
Minithumbup
By: 'John'
May 17,2019
0 people found
this helpful
Would just like to say the fantastic service we have received from Paul over the past year. He was managing the property & was outstanding help when we had the fire, kept in contact regularly & made sure we were ok directly afterwards & throughout the refurb also ...
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By: Hayley Marner
Aug 12, 2019
View all comments (1)
Dear John, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team ...

“Stacie Pardoe...”

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May 10,2019
Minithumbup
By: 'cclancy'
May 10,2019
0 people found
this helpful
Stacie has always been very prompt to answer queries and can take the initiative to forestall any difficulties that may arise. She is friendly and cheerful, always pleasant to talk to and endlessly helpful if anything turns awkward. Well done, Stacie....
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Comment on agent fees
No comment
Was this helpful? Yes
By: Hayley Marner
Aug 12, 2019
View all comments (1)
We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team ...

“bankrupt them...”

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Apr 15,2019
Minithumbdown
By: 'con'
Apr 15,2019
0 people found
this helpful
there should be a zero star rating dont use these people they are decietful * they got me into legal and financial difficulties and the 2 mentioned above are not even listed for review a bunch of failed property investors end up at dexters!!!!...
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Comment on agent fees
the pits
Was this helpful? Yes
By: Marilyn Plews
Apr 16, 2019
View all comments (1)
Dear Sir/Madam, I am concerned to read your review and ask that you contact me as a matter of urgency to discuss this matter further at customerrelations@dexters.co.uk. Kind Regards, Marilyn Plews Customer Relations Team ...

“Would highly recommend...”

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Mar 29,2019
Minithumbup
By: 'Heidi'
Mar 29,2019
0 people found
this helpful
Dexters have provided a great service and an extremely high number of viewings for my property. Would not hesitate to recommend...
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Comment on agent fees
Very fair
Was this helpful? Yes

“Mrs...”

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Feb 21,2019
Minithumbup
By: 'Mrs.Fram'
Feb 21,2019
0 people found
this helpful
Excellent service all the time very satisfied with her service .very honest and active she took always the matter seriously Wishing her all the best....
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Comment on agent fees
Good
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“Excellent service...”

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Feb 18,2019
Minithumbup
By: 'Liu'
Feb 18,2019
1 people found
this helpful
Excellent Service all the time, polite attitude and use an efficient way to manage the property issues. Very satisfied with her service....
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Comment on agent fees
Good
Was this helpful? Yes

“review...”

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Feb 07,2019
Minithumbup
By: 'landlady'
Feb 07,2019
0 people found
this helpful
Paul Ford manages the liaison between myself and my tenants in a very positive and proactive way. He keeps me updated and I feel confident in his actions and judgement....
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Comment on agent fees
fair
Was this helpful? Yes

“Brilliant Service...”

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Jan 30,2019
Minithumbup
By: 'Richard'
Jan 30,2019
1 people found
this helpful
We have now had our property rented out through Dexters in Kingston for well over a year and we are absolutely delighted with the service that we have had, particularly from Paul Ford and Sonia De Abreu. Both individuals go out of their way to ...
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Comment on agent fees
Reasonable fees for a brilliant service!
Was this helpful? Yes

“Pleasure to deal with!...”

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Jan 14,2019
Minithumbup
By: 'Happy'
Jan 14,2019
0 people found
this helpful
Paul Ford makes you rethink the typical stereotype of an estate agent! Works with you and understands views of tenants!...
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“Horrible experience don't recommended at all...”

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Oct 09,2018
Minithumbdown
By: 'Lara'
Oct 09,2018
6 people found
this helpful
Horrible service they didn't help me they live me in last minute to think everything is ok and I can move after they said we need guarantor when we finde one something still was wrong we want to took with them to finde way before ...
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“Always Looking after the tenants !...”

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Sep 26,2018
Minithumbup
By: 'Faiz'
Sep 26,2018
0 people found
this helpful
Paul has done a great job in maintaining the property and ensuring that if any issues arise they are fixed promptly....
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By: Marilyn Plews
Nov 13, 2018
View all comments (1)
Dear Faiz, thanks for your kind comments regarding Paul in our Property Management team which I will pass on to him. We really appreciate you posting this review and would like to wish you all the best. Kind regards Marilyn ...

“review...”

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Sep 23,2018
Minithumbup
By: 'landlady'
Sep 23,2018
0 people found
this helpful
In the last year Paul Ford has been great...he has dealt with the tenants, and issues arising with my, flat very quickly, efficiently and effectively....
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Comment on agent fees
reasonable
Was this helpful? Yes
By: Marilyn Plews
Nov 13, 2018
View all comments (1)
Thank you so much for your comments in respect of your Property Manager Paul. It's so encouraging when our clients take the time to post a review like this and I know he will be delighted. Many thanks again. Kind regards - Marilyn ...

“Awful Agents...”

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Sep 09,2018
Minithumbdown
By: 'Javairia'
Sep 09,2018
9 people found
this helpful
I entered the dexters agents in kingston to each for a flat for me and my bestfriend for the new academic year. We was approached by an agent called Nancy who showed us a few properties suitable to our match we had booked these viewings ...
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Comment on agent fees
n/a
Was this helpful? Yes

“Very Professional...”

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Aug 28,2018
Minithumbup
By: 'Annie'
Aug 28,2018
0 people found
this helpful
I have found Dexters to be very prompt and professional whenever I have had an issue that needs addressing. In particular Paul Ford is always polite, personable and very approachable and gets the job done with minimal fuss....
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By: Marilyn
Sep 03, 2018
View all comments (1)
Dear Annie, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Fantastic above and beyond...”

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Aug 08,2018
Minithumbup
By: 'Mark'
Aug 08,2018
0 people found
this helpful
Having used different agencies in regard to letting and managing my property, I have found that the service that I have received from Paul ford has well surpassed my expectations, I have found him to be incredibly well organised and the transition between tennanat has ...
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By: Gerard
Aug 21, 2018
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Our property was managed by Paul Ford until recently. I found him very professional and a pleasure to deal with. I would not hestitate to recommend him to anyone who plans to rent their property and is seeking a good property manager. ...

“Excellent service...”

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Jun 21,2018
Minithumbup
By: 'Costas'
Jun 21,2018
0 people found
this helpful
Charlotte in Property Management, promised someone would call me from the Kingston office soon and within 20 minutes, Sonia was on the phone responding to that request. I have had nothing but great service over the last few months from Sonia and it is people like ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Marilyn
Jul 02, 2018
View all comments (1)
Dear Costas, I am writing to say thank you for your kind comments about the service you received from both our Property Management Team and our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards Marilyn Head of Customer Relations ...

“Great service on property search...”

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Jun 09,2018
Minithumbup
By: 'HeleneG'
Jun 09,2018
0 people found
this helpful
Chloe was very helpful in my search for a property. She kept me and my selling agent regularly updated with progress and was always friendly and cheerful. I can't recommend her enough....
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By: Marilyn
Jun 15, 2018
View all comments (1)
Dear Helene, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards Marilyn Head of Customer Relations ...

“Missold and poorly maintained...”

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Apr 26,2018
Minithumbdown
By: 'They'
Apr 26,2018
10 people found
this helpful
For £1800 a month, it's daylight robbery. The property was rented out to us on a two year agreement with the promise that this summer the agency would advertise for a tenant as our housemate is finishing uni. I have been made aware Dexter's doesn't provide ...
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Comment on agent fees
No comment
Was this helpful? Yes
By: Marilyn
May 02, 2018
View all comments (1)
Dear Sir/Madam, We are sorry to read your comments regarding your experience with Dexters. After speaking with the Director of the office, Sonia, I understand that she has now responded to the matter with you directly. Thank you for taking the time to provide your feedback. Yours Sincerely Marilyn Head of Customer Relations ...

“Helpful Advice - Strong view of the market....”

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Apr 26,2018
Minithumbdown
By: 'Sarah'
Apr 26,2018
1 people found
this helpful
Chloe has been of great assistance in our property search. Good honest advice and timely responses to all our enquiries. A hugely personable member of the team. I would highly recommend Dexter's Kingston....
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By: Marilyn
May 02, 2018
View all comments (1)
Dear Sarah, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. I would also like to refer you to Google reviews which is the most visited site for feedback by our customers who have received a great service from us. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind ...

“Property purchase....”

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Apr 19,2018
Minithumbup
By: 'Chris'
Apr 19,2018
0 people found
this helpful
Having dealt with Dexters Kirk Smith, I can't praise highly enough the professionalism and help showed. I would definitely say ask for him if you are looking at any of their properties. Keep up the great work Kirk....
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Comment on agent fees
Could always be better
Was this helpful? Yes
By: Marilyn
Apr 20, 2018
View all comments (1)
Dear Chris, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. I would also like to refer you to Google reviews which is the most visited site for feedback by our customers who have received a great service from us. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mar ...

“The Senior Property Manager Paul Ford at Dexters Kingston, always ......”

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Feb 21,2018
Minithumbup
By: 'Ian'
Feb 21,2018
0 people found
this helpful
The Senior Property Manager Paul Ford at Dexters Kingston, always handles our maintenance issues and any other queries in an efficient and prompt manner. keep up the good work....
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Comment on agent fees
n/a
Was this helpful? Yes
By: Marilyn
Mar 15, 2018
View all comments (2)
Dear Ian, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul is always very helpful and I would recommend him ......”

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Feb 21,2018
Minithumbup
By: 'Dr'
Feb 21,2018
0 people found
this helpful
Paul is always very helpful and I would recommend him to anyone without a second thought. My son also feels the same way as he is very helpful to him to manage his flat in Kingston....
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Comment on agent fees
reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Dexters, London KT1 1TG


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