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Dexters

568 London Road Isleworth
Greater London
TW7 4EP

020 8560 1177

Oct 23,2016
Minithumbdown
By:
Oct 23,2016
13 people found
this helpful
I wish I had read the bad comments before on this site, they are 100% accurate. Dexters are ruining the market in Isleworth, continuously over valuing properties, not selling any properties, then asking sellers to bring down prices once they have contractually got the names of the potential buyers on their list of people. This is almost like fishing and scooping the best buyers who are contractually bound even if the price is later brought down. This is instead frustrating sellers and activity ...
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Comment on agent fees
Not relevant as they don't seem to get much done and are just ruining the market.
Was this helpful? Yes
By: Marilyn
Oct 28, 2016
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Isleworth Office. I am Head of Customer Relations and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
I sold a flat and purchased a house through this office and I can honestly say that they were by far the best agent to deal with in the area, service is brilliant and the team are so helpful The sale of my property was a difficult one but I was guided throughout the whole process and it was so stress free I read some of these reviews on here and I cannot believe it can be the same office Trust me, I looked at property's with a lot of agents in the area and dexters by far were the most profess...
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Comment on agent fees
I got £7000 more than what other agents told me I could get with dexters! Well worth the fee
Was this helpful? Yes
By: Marilyn
Oct 28, 2016
View all comments (1)
Hello, I am the Head of Customer Relations here at Dexters. I just wanted to say thank you so much for your kind comments about the service you received. Feedback is very important to us and it is always nice to read about happy customers. Marilyn....
Oct 06,2016
Minithumbdown
By:
Oct 06,2016
20 people found
this helpful
Please be careful when renting from this agent for Sloane Court Isleworth, they are just a middle agent and you will end up signing with IRD Homes which live at the same post code and manage the flats; ask before who the contract will be signed with, and if it's IRD Homes avoid; read all reviews on the internet for this agent, service is appalling, they are beyond any description. Most agents around Isleworth are well aware of their reputation and refuse to do business with - not sure if Dexters...
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Was this helpful? Yes
By: Marilyn
Oct 13, 2016
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Isleworth Office. I am Head of Customer Relations and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Aug 09,2016
Minithumbdown
By:
Aug 09,2016
26 people found
this helpful
AVOID AT YOUR PERIL!!! What an incompetent bunch of people! They tell you one thing and the contract you sign is completely different. Customer service is non existent. Promise things and never deliver. They get random people through your door who aren't even remotely interested in your property. Total waste of time. The value your property high to get your business and then a few weeks later they discuss to lower it to be in line with other agencies...
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Comment on agent fees
Fees are very high versus the service they provide. Shambles!!
Was this helpful? Yes
By: Marilyn
Sep 08, 2016
View all comments (1)
Dear Sir/Madam, Thank you for your feedback. I am really sorry to hear that you have been unhappy with the service provided by our Isleworth Office. I am Head of Customer Relations and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Feb 15,2016
Minithumbdown
By:
Feb 15,2016
46 people found
this helpful
1st time I went to view a studio and no one was there, 2nd time they've showed us some properties and we agreed upon the 1st one they've showed us .. after they called saying the landlord has agreed with the price but for another studio (he has a whole building) we said we need to see it so we had to leave from work early again (losing money) when we got there, the studio was a joke, just a box room when even one guy would find it difficult to live in (I'm with my wife) we said where is our ro...
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Was this helpful? Yes
By: Marilyn
Mar 31, 2016
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Isleworth Lettings branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Jun 08,2015
Minithumbup
By:
Jun 08,2015
105 people found
this helpful
The service is average, As it took nearly 2 months to rent out the property, the service quality can be improved....
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Was this helpful? Yes
By: Marilyn
Jun 25, 2015
View all comments (1)
Hello, I am the Customer Services Manager here at Dexters and I just wanted to say thank you for your comments about the service you received. Feedback is valuable to us as we are continually reviewing our processes and if you have the time to advise where you believe our service could be improved, we would appreciate hearing from you. Kind regards Marilyn Kind regards Marilyn....
May 25,2015
Minithumbdown
By:
May 25,2015
115 people found
this helpful
Wow! These people have tried to advise us to take tenants without anywhere near the correct or accurate references! this is appalling service and it really does make me laugh when you read the info pack they give you stating/claiming how amazing their referencing and service is! Pretty much full frontal lying to our faces to be honest. Oh and they left our back door open after a viewing!...
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What agent could do to change your mind?
Just unfortunate that a landlord needs an agency at all really. None of the agents have been particularly straight forward but Dexters have the been the worst by far and massive time wasters. Close doors after viewings please.
Was this helpful? Yes
By: Marilyn
Jun 02, 2015
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Isleworth branch. I am Customer Services for the Dexters group and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
May 08,2013
Minithumbdown
By:
May 08,2013
87 people found
this helpful
Dexters in Isleworth are cowboys - all Landords should stay well clear of this dishonest agent. I regret the day I let them manage my property as Dexters are incapable of managing a piss up in a brewery. The management team are useless/clueless & seldom respond to e mails - it usually takes 2 to 3 weeks for a response & even then you will have to prompt them. The accounts team are even worse! The accounts team never inform you about rent arrears and just sit on their back side untill you...
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Was this helpful? Yes
By: Marilyn
Jun 02, 2015
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by our Isleworth branch. I am Customer Services Manager for the Dexters group and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn....
Nov 06,2012
Minithumbdown
By:
Nov 06,2012
96 people found
this helpful
Never give your property to let with Dexters in Isleworth! They took the keys to my property & moved in tenants without authorisation. I specifically advised the agent Luke Szachnowski, via e mail & a phone call, that the tenants should not be moved unless the corrct procedure is followed. This request was ignored & I felt that I was being bullied by this agent so I wanted to pull out and give my property to Chase Buchanan. This agent moved the tenants into my property anyway! Dexter...
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Was this helpful? Yes
By: Landlord
Jun 10, 2013
View all comments (3)
Hi "Jonny" Unless you are a magical fairy & were present for every conversation with the agent in question you could not possibly be sure what exactly was said or done. I may have been happy about the references but on the day I made it clear that I was not happy about the move. I was ignored & put under duress - that is the truth!!!! I'm glad you think that Dexters are the most successful agents in Isleworth - your ratings suggest otherwise. Oh & I did have a Merry Chri....
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Luke Szachnowski - upload your photo Luke Szachnowski
1 reviews

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david zamojstuk - upload your photo david zamojstuk
0 reviews

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Jimmy  - upload your photo Jimmy
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Anosh  - upload your photo Anosh
1 reviews

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Bobby Cherian - upload your photo Bobby Cherian
0 reviews

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Awards won by Dexters, Isleworth TW7 4EP

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