Dexters

569 Fulham Road Fulham, London
Greater London
SW6 1ES

020 7386 5386, 020 7386 7386
Website not available

Properties for Sale
Properties to Rent

“Terrible Service...”

Sep 03,2018
Minithumbdown
By: 'Ana Lucia Soler'
Sep 03,2018
4 people found
this helpful
Dexters Fulham was the worst estate agents we've dealt with since living in the UK. There are serious issues with organization, communication and efficiency. The agents and letting manager we've dealt with demonstrated lack of skills and competency. In our initial dealings we ...
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Comment on agent fees
Fees are egregious for the value. No service is rendered. Fees are worst for landlords.
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“Liars...”

Jun 05,2018
Minithumbdown
By: 'Floyd'
Jun 05,2018
7 people found
this helpful
From start to finish, Dexter's lied about their capabilities and the market. They are cowboys and I ripped up the contract as soon as this was evident. I would encourage people to avoid them at all costs. I would give them Zero star rating ...
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By: Marilyn
Jun 06, 2018
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Dear Sir/Madam, We are sorry to read your comments regarding your experience with Dexters and would very much like to discuss this with you further. As we are unable to identify your details from your review, if you could contact me at the following email address with the details I would appreciate it. customerrelations@dexters.co.uk In the meantime, I would like to thank you for bringing this to our attention. Yours sincerely Marilyn Head of Customer Relations ...

“I felt bullied......”

May 03,2018
Minithumbdown
By: 'NeverSellingAgain'
May 03,2018
12 people found
this helpful
I contracted with Dexters Fulham to sell my house. Initially they whole heartedly supported my initial asking price, but within weeks were relentlessly on the phone to reduce the price. By the end of my contract with them they had gone from agreeing £635k was ...
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Comment on agent fees
High.
Was this helpful? Yes
By: Marilyn
May 10, 2018
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Dear Sir/Madam, We are sorry to read your comments regarding your experience with Dexters and would very much like to discuss this with you further. As we are unable to identify your details from your review, if you could contact me at the following email address with the details I would appreciate it. Yours Sincerely Marilyn Head of Customer Relations marilynplews@dexters.co.uk ...
Sep 04,2017
Minithumbup
By: 'Amanda'
Sep 04,2017
1 people found
this helpful
I found the staff friendly and professional. Would highly recommend if you are thinking of selling. The Fulham branch staff took all the stress out of this process....
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Comment on agent fees
Value for money.
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By: Marilyn
Sep 04, 2017
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Dear Amanda, Thank you very much for your great review regarding our Fulham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Aug 24,2017
Minithumbup
By: 'Rob'
Aug 24,2017
1 people found
this helpful
Excellent service from the staff at Dexters Fulham - they kept me informed throughout the sales process, were clear and gave great advice when I asked them...so much better than any estate agents we have ever used. Will use them again. Many thanks...
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Comment on agent fees
Very fair fees and excellent service - first class
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Mar 17,2017
Minithumbup
By: 'Vangelis'
Mar 17,2017
0 people found
this helpful
Andrew has assisted me in finding suitable tenants for my property. He is very professional and a good communicator. I feel confident to say that I trust him with the management of my property....
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By: Marilyn
Mar 23, 2017
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Dear Vangelis, We are delighted to read that our Fulham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jan 12,2017
Minithumbup
By: 'Marie'
Jan 12,2017
0 people found
this helpful
Dexters are a professional and respectable estate agent. All the staff are amazing and have put themselves out to help us. I recommend this company and will continue to use them going forward. In particular Becci - who is very professional and friendly and was ...
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Comment on agent fees
Very competitive
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By: Marilyn
Jan 13, 2017
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Dear Marie, I just wanted to say thank you for your kind comments about the service you received from our Fulham office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Head of Customer Relations. ...
Dec 10,2016
Minithumbdown
By: 'Nightmare'
Dec 10,2016
32 people found
this helpful
They were forcing me to reduce my price 100 to 140 thousands pounds and accept an offer in that region. Is that fare . If you are up for big waste of money and time go for it ....
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Comment on agent fees
Not worth it fare too high 2.5 to 3 percent
Was this helpful? Yes
By: Marilyn
Dec 19, 2016
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Dear Sir/Madam, I am really sorry to hear that you have been unhappy with the service provided by our Fulham Office. As Head of Customer Relations, I am keen to look into this matter. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Dec 06,2016
Minithumbup
By: 'Ann.P'
Dec 06,2016
0 people found
this helpful
During the process of looking for a property in Fulham, I encountered endless estate agents who were more interested in their commission than finding me a home for myself and family. I am so grateful to Dexters branch in Fulham for diligence in finding my ...
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Comment on agent fees
Very reasonable fee considering property.
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By: Marilyn
Dec 07, 2016
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Dear Ann, Thank you for taking the time to leave your review. We pride ourselves on providing a five star service and we are delighted to hear that Joell and the Fulham team delivered this for you. I would like to wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations. ...
Jul 02,2013
Minithumbdown
By: 'Disappointed'
Jul 02,2013
85 people found
this helpful
They are pushing just to get your credit card details to hold the deposit, without even letting you know whether the owner has agreed to your offer or not. Definitely not recommended....
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By: Marilyn
Aug 10, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Fulham branch. I am part of the Customer Services team and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
May 01,2013
Minithumbup
By: 'Mr Steven Davies'
May 01,2013
0 people found
this helpful
After initially purchasing from Dexters and having a very good experience I decided to use them also to rent the property out for me. They found tenants within a week of being advertised and arranged everything from furnishing the property to the 2 year contract. This ...
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Dec 13,2012
Minithumbdown
By: 'Robert'
Dec 13,2012
95 people found
this helpful
THis organisation are worse than Foxtons. The agents know nothing about property but are simply salesmen. All wear suits which is always indicative of a sharp untrustworthy individual. This salesman lied all the way through. He lied about the property and lied about the history ...
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By: Dont use Dexters
Jun 21, 2013
View all comments (2)
Would it be possible to understand how this was addressed further? ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
71% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £620,000
  • Max: £620,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 1 1 3 1 0 0 0 3

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Dexters, London SW6 1ES

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