Dexters

137 Lavender Hill Battersea, London
Greater London
SW11 5QJ

020 7350 1300
Website not available

Properties for Sale
Properties to Rent

“Great to deal with...”

Jun 13,2018
Minithumbup
By: 'lucy'
Jun 13,2018
0 people found
this helpful
Dexters were managing agent on my previous property, they were helpful and courteous. Recently dealt with Lauren who was excellent. I would recommend....
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By: Marilyn
Jun 19, 2018
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Dear Lucy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Battersea Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards Marilyn Head of Customer Relations ...
Dec 12,2017
Minithumbup
By: 'Louise'
Dec 12,2017
0 people found
this helpful
Very impressed by Dexters Battersea. High energy, efficient, positive attitude, always accessible and friendly team. Would not hesitate to recommend them further....
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By: Marilyn
Feb 12, 2018
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Dear Louise, Thank you for your review regarding your experience with our Battersea Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 17,2017
Minithumbup
By: 'Battersea'
Jun 17,2017
0 people found
this helpful
Friendly and helpful from start to finish when we purchased our house. Took the time to return our calls and follow up on our questions. Particularly grateful to Nicole for all her help once we had put the offer in. Georgia was also really helpful ...
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Comment on agent fees
NA
Was this helpful? Yes
By: Marilyn
Jun 19, 2017
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Dear Sir/Madam, Thank you very much for your great review regarding our Battersea Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Apr 19,2017
Minithumbup
By: 'Lhy'
Apr 19,2017
1 people found
this helpful
Lauren has been working for us for almost one year. I am very happy with her service. She has good communication skill and builds good relationship with our tenants....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 05,2017
Minithumbdown
By: 'Ian N'
Jan 05,2017
1 people found
this helpful
I have an excellent experience with Laura and team during the sale of my flat off Lavender Hill. Great communication, expert knowledge and maximised the price during the short sales process. The exchange and completion process was extremely smooth with good communication throughout. Ian...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Marilyn
Jan 09, 2017
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Dear Ian, Thank you very much for taking the time to leave your review regarding your experience with our Battersea office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations. ...
Jun 16,2016
Minithumbdown
By: 'Disappointing Dexter'
Jun 16,2016
55 people found
this helpful
Just Don't! Unfortunately the worst decision in my adult life was to go through Dexter's. Useless/ Unhelpful/ disappointing/ Poorly assisted throughout. Have since recommended landlords/ ladies not to use. Awful representation of the profession. Cant say many worse things whilst holding my tongue. Just don't ...
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By: Marilyn
Jun 24, 2016
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Battersea Office. I am Head of Customer Relations and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Jul 07,2015
Minithumbdown
By: 'Loulou'
Jul 07,2015
112 people found
this helpful
lovely when looking around and then terrible! Aggressive, incompetent, untruthful and generally incredibly unpleasant. I would NEVER use them again and would advise all of my friends against it. They are so aggressive i can't even go into details. Horribly upsetting to deal with....
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Was this helpful? Yes
By: Marilyn
Aug 07, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Battersea branch. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Mar 17,2015
Minithumbdown
By: 'Oval Resident'
Mar 17,2015
123 people found
this helpful
I found this company to have the wrost internal communcations I have ever had! I arranged to view one flat with one agent. Then got spammed by two others about possible other properties that were the same listings. I then cancelled the viewing with the ...
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By: Marilyn
Apr 24, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Dexters branch. I am the Customer Services Manager and I wondered if I could be of any further assistance? If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Sep 02,2013
Minithumbdown
By: 'J'
Sep 02,2013
102 people found
this helpful
This was without a doubt the WORST agency I have ever dealt with, and in my time in London, I have dealt with at least 4/5 others. They are horribly and inexcusably impolite, unprofessional, and immoral. They make all kinds of promises to try and get ...
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By: Asma
Oct 02, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am Head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Asma ...
Feb 19,2013
Minithumbup
By: 'A Very Happy Customer'
Feb 19,2013
0 people found
this helpful
I have rented property through Dexters over the last 2 years and have found the servcie to be excellent. Rob at the Clapham offcie is a criedit to the comany and I would reccomend his servcies to anyone looking to let out or rent a property. ...
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Feb 02,2013
Minithumbdown
By: 'violated tenant'
Feb 02,2013
92 people found
this helpful
The most unethical estate agents I have come across, and that is saying something for a profession with an already tarnished reputation. On the first day they came to value the property I was renting and moved my personal property around without any permission. As ...
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By: Louise
Feb 12, 2013
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...
Jan 12,2013
Minithumbdown
By: 'Chulin'
Jan 12,2013
91 people found
this helpful
I would advise anyone to stay away from this suit-and-tie company and keep looking elsewhere, even if the property is tempting. They are the less transparent agent I had to deal with so far (along with suit-and-tie Keaton\'s probably) I am very thankful to ...
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What agent could do to change your mind?
They should have shown us the property properly, show a genuine interest in us as customers, not asking for credit card details and be far more flexible with the conditions.
Attached Files
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By: Louise
Jan 14, 2013
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by Dexters. I am head of Customer Services here at Dexters and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
57% customers were satisfied with fees 63% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 2 5 1 1 1 0 0 1

Fees

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Complaints Procedure

No procedure available.

Awards won by Dexters, London SW11 5QJ

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