The UK's Largest Customer Review Website for the Property Industry

Dexters Logo

West Ealing, London W13

3.6/5, 24 Reviews
67% Recommended

91% letting valuation accuracy

76% letting fee satisfaction

Contact Us
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting91%76.00%£800£5,000
Address

Dexters
42 The BroadwayLondon, Greater London
W13 0SU
020 8840 8080

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • ?Rightmove
  • ?Zoopla
Social Media
TwitterEmail
Latest Properties

No Property Found

No Property Found
Dexters Branches (View All 70)
Daniel in the West Ealing ...

Share On :  FacebookTwitter

5 Star Review
UserName

Daniel

By : 'Rad'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : W13

14 Jan 2021
People found this helpful0

Daniel in the West Ealing branch is friendly and gave excellent customer service. He was kind and helpful organising my rental. He liaised with the landlord, explained about the documentation, confirned and clarified information, etc. I would recommend him and his... Read Full Review

Comments (1)
Was this helpful?:

By : Sarah Tranter

22 Jan 2021

Dear Rad, Thank you for leaving our Ealing office a five star review and I will make sure Daniel is aware of your kind comments. Kind regards, Sarah...

Never again, very ...

Share On :  FacebookTwitter

1 Star Review

By : 'Eleblitz'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : W13

25 Jun 2018
People found this helpful11

Viewed a property, Liked it. Called ealing office on sat afternoon after the viewing. No answer and been redirected to head office. The lady at the head office says "I'll leave a message for you". We send an email as well to make sure they know that we want the flat. Monday morning... Read Full Review

Comments (1)
Was this helpful?:

By : Marilyn

2 Jul 2018

Dear Sir/Madam, Thank you for your feedback, however I am very sorry to read that you have been unhappy regarding our West Ealing office. I have passed your comments onto the Lettings Manager,...

Promt and ...

Share On :  FacebookTwitter

5 Star Review

By : 'I.nastasia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W13

20 Mar 2018
People found this helpful0

Great agency,we manege to find a new place to rent in a couple of days.staff was very friendly and professional and making a comparison between others agencies for me is the best. I will recommend the agency to everyone who will have to find a new... Read Full Review


Comments on Agent Fees

Good

Comments (1)
Was this helpful?:

By : Marilyn

27 Mar 2018

Dear I Nastasia, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to ...

As a tenant Kim has dealt ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kim

By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W3

19 Jan 2018
People found this helpful0

As a tenant Kim has dealt with any issues related to our tenancy in a timely manner and always responds in a friendly and professional... Read Full Review

Comments (1)
Was this helpful?:

By : Marilyn

12 Feb 2018

Dear Mark, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish...

I find Kim Coxhill ...

Share On :  FacebookTwitter

1 Star Review
UserName

Kim

By : 'Jerome'
Services : Property Management
Rent PCM : £1225
Would you recommend ? : No
Postcode : W3

22 Dec 2017
People found this helpful38

I find Kim Coxhill discourteous and difficult to work with as my property manager. In my experience over the last 2 years whenever an issue arises with my tenant or property, there is an unnecessary delay in getting the matter resolved. Her attitude both on the phone and over email is... Read Full Review


Comments on Agent Fees

Based on the actual service I receive from Kim Coxhill, I would consider the fee extortionate, since she barely does anything useful to justify her fee

Comments (1)
Was this helpful?:

By : Alison Mansell

15 Apr 2018

Kim Coxhill is a vile excuse for a human being. She bullyied us during vacation period of our tenancy. To say she is unprofessional is an understatement. She has no people skills. Vile...

I always find the Dexters ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kim

By : 'Mrs.'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13

20 Nov 2017
People found this helpful0

I always find the Dexters staff well informed, and nothing seems too much trouble. Kim Coxhill is cheerful, efficient and equally good at dealing with tenants as well as the landlord. I would recommend the West Ealing office and Kim to... Read Full Review


Comments on Agent Fees

Very fair

Comments (1)
Was this helpful?:

By : Marilyn

7 Dec 2017

Dear Camilla, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish...

I always find the Dexters ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kim

By : 'Mrs.'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13

20 Nov 2017
People found this helpful0

I always find the Dexters staff well informed, and nothing seems too much trouble. Kim Coxhill is cheerful, efficient and equally good at dealing with tenants as well as the landlord. I would recommend the West Ealing office and Kim to... Read Full Review


Comments on Agent Fees

Very fair

Comments (0)
Was this helpful?:
Excellent estate ...

Share On :  FacebookTwitter

5 Star Review

By : 'Rachel'
Services : Letting( As a Owner )
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : W13

27 Oct 2017
People found this helpful0

Excellent estate agent. I've been going to several estate agents, this is the best one. Danial is a very friendly and professional staff. Keep update and very fast finding tenants. Highly... Read Full Review


Comments on Agent Fees

Average agent’s fees but good service. It worths the money

Comments (1)
Was this helpful?:

By : Marilyn

7 Nov 2017

Dear Rachel, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as...

Dexters, West Ealing have ...

Share On :  FacebookTwitter

5 Star Review
UserName

Jourdain

UserName

Daniel

By : 'Barry'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : W7

15 Aug 2017
People found this helpful1

Dexters, West Ealing have been renting out my flats for 4 years. I have found there service excellent and professional. I would like to thank Jourdain and Daniel and the staff at the West Ealing branch for the help they have given... Read Full Review


Comments on Agent Fees

Good

Comments (1)
Was this helpful?:

By : Marilyn

16 Aug 2017

Dear Barry, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish ...

I use Dexters to manage my ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kim

By : 'Ali'
Services : Letting( Property Management )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : NW10

9 Aug 2017
People found this helpful2

I use Dexters to manage my property which is tenanted and they have been excellent in handling any issues or queries raised by myself or the tenants. Kim Coxhill has been my main contact who looks after my account and she has been excellent in keeping me up to date with... Read Full Review

Comments (1)
Was this helpful?:

By : Marilyn

10 Aug 2017

Dear Ali, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as feedback...

Daniel was helpful over the ...

Share On :  FacebookTwitter

4 Star Review
UserName

Daniel

By : 'Chelsea'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13

13 Jul 2017
People found this helpful1

Daniel was helpful over the phone and email and quick to get tenants into the flat and get all the admin sorted. Upon meeting him, very polite and happy to help. The tenants, however, moved in mid renovation and there were some communication issues between me, the agent and the tenants. Daniel did... Read Full Review


Comments on Agent Fees

Average. There were extra fee's I didn't know about but they are once off so it's ok...

Comments (1)
Was this helpful?:

By : Marilyn

14 Jul 2017

Dear Chelsea, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as...

Kim looks after my property ...

Share On :  FacebookTwitter

5 Star Review
UserName

Kim

By : 'Nic'
Services : Letting( As a Owner )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : W3

30 Jun 2017
People found this helpful0

Kim looks after my property in Acton and has done so for 2 years. I have nothing but good things to say about her. Any issue from the tenant is dealt with swiftly, any email or call from me is replied to and action is taken immediately. She is always cheerful and happy to... Read Full Review


Comments on Agent Fees

Fees are competitive with over Agents

Comments (1)
Was this helpful?:

By : Marilyn

3 Jul 2017

Dear Nic, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like...

Daisy has been managing one ...

Share On :  FacebookTwitter

5 Star Review
UserName

Daisy

By : 'Dec'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W53U

22 Jun 2017
People found this helpful0

Daisy has been managing one of my properties for several years now. I always find her polite, professional and efficient and she has done an excellent job in managing, making my life easier as a land... Read Full Review


Comments on Agent Fees

In line with the norm. Fees can, of course, always be improved

Comments (1)
Was this helpful?:

By : Marilyn

23 Jun 2017

Dear Dec, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like...

I have had my flat in ...

Share On :  FacebookTwitter

5 Star Review
UserName

Daisy

UserName

Lauren

By : 'Scott'
Services : Letting( Property Management )
Rent PCM : £5000
Would you recommend ? : Yes
Postcode : W4

20 Jun 2017
People found this helpful0

I have had my flat in Chiswick with Dexters for over 3 years now first with Lauren as my property manager and now with Daisy looking after the property. Prior to moving to them I had 2 nightmare years with Foxtons at Chiswick. Unable to resolve anything and out of pocket thousands of pounds I upped ... Read Full Review


Comments on Agent Fees

The fees charged are competitive and worth every penny!

Comments (1)
Was this helpful?:

By : Marilyn

23 Jun 2017

Dear Scott, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I...

Really excellent service. ...

Share On :  FacebookTwitter

5 Star Review
UserName

Daniel

UserName

Jourdian

By : 'BG'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : W7

19 Jun 2017
People found this helpful0

Really excellent service. Took the stress out of the job and sorted things out properly. Very grateful. Thank you. Would highly recommend... Read Full Review


Comments on Agent Fees

Excellent

Comments (0)
Was this helpful?:
Have used Dexters to fulfil ...

Share On :  FacebookTwitter

5 Star Review
UserName

Jourdain

By : 'Tim'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : UB6

15 Jun 2017
People found this helpful0

Have used Dexters to fulfil the task of finding tenants on two occasions. On both occasions they have successfully found great tenants, first of which extended their contract on 2 occasions and the second signed for a long tenancy. Would recommend their services to anyone looking to find tenants... Read Full Review

Comments (1)
Was this helpful?:

By : Marilyn

19 Jun 2017

Dear Tim, We are delighted to read that our West Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the...

What a pathetic bunch of ...

Share On :  FacebookTwitter

1 Star Review

By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W7

12 Apr 2017
People found this helpful29

What a pathetic bunch of people. They would set you up with any landlord as long as they make their share and then leave you with him. They won't care to respond to your queries if you had issues with the landlord or with the property. All they would do is move you around to different team members... Read Full Review


Comments on Agent Fees

They are the worst, only thinking about money, never thinking about people. I am not sure if they hire humans anymore.

Comments (1)
Was this helpful?:

By : Marilyn

13 Apr 2017

Dear Sir/Madam, I am very concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I...

Awful service. Blaise was ...

Share On :  FacebookTwitter

1 Star Review
UserName

Blaise

By : 'goa'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W5

18 Dec 2016
People found this helpful39

Awful service. Blaise was extremely rude and argumentative. I felt she just bullied me into agreeing with the tenancy. When I complained to management, they didn't address it. Their rental management service is terrible. They get the wrong contractors for the job, use expensive contractors,... Read Full Review


Comments on Agent Fees

Extortionate and unfair terms.

Comments (1)
Was this helpful?:

By : Marilyn

19 Dec 2016

Dear Sir/Madam, I am really sorry to hear that you have been unhappy with the service provided by our West Ealing Office. If you could e-mail further details to me at...

Dexters happily took the ...

Share On :  FacebookTwitter

1 Star Review
UserName

Ruchika

By : 'Snic'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1750
Would you recommend ? : No
Postcode : W13

10 Jun 2015
People found this helpful116

Dexters happily took the deposit for the offer which we put on a house to let, made us fill in many after many of forms and then after all this effort we were then told that we did not have the house due to the landlord not checking his mortgage company. His mortgage contract states in the contract ... Read Full Review


What agent could do to change your mind?

Fees were very large the holding deposit was £700 and every other lettings agency holding deposit was around £450 + lower.


Comments on Agent Fees

Fees were very large the holding deposit was £700 and every other lettings agency holding deposit was around £450 + lower.

Comments (1)
Was this helpful?:

By : Marilyn

10 Aug 2015

Hello, I am really sorry to hear that you have been unhappy with the service provided by our West Ealing branch. I am part of the Customer Services and I wondered if I could be of any further...

I am a landlady of 20 years ...

Share On :  FacebookTwitter

1 Star Review

By : 'Atrocious!'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W13

4 Jul 2014
People found this helpful190

I am a landlady of 20 years experience and Dexters are without doubt the worst estate agent I have dealt with. The other negative reviews on this site reflect my dealings with Dexters. Firstly, they took a holding deposit from the tenants yet continued to show my property to other prospective... Read Full Review

Comments (1)
Was this helpful?:

By : Marilyn

4 Aug 2014

Hello, I am really sorry to hear that you have been unhappy with the service provided by our West Ealing branch. I am head of Customer Services and I wondered if I could be of any further...

1 - 20 of 24 items
No Staff Registered

NaN - NaN of items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure



Get in touch with
Dexters
Branch-West Ealing,London,W13