The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
3.6/5, 24 Reviews
67% Recommended
91% letting valuation accuracy
76% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 91% | 76.00% | £800 | £5,000 |
Dexters
42 The Broadway, London, Greater London
W13 0SU
020 8840 8080
Daniel
By : 'Rad'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : W13
Daniel in the West Ealing branch is friendly and gave excellent customer service. He was kind and helpful organising my rental. He liaised with the landlord, explained about the documentation, confirned and clarified information, etc. I would recommend him and his... Read Full Review
By : Sarah Tranter
22 Jan 2021Dear Rad, Thank you for leaving our Ealing office a five star review and I will make sure Daniel is aware of your kind comments. Kind regards, Sarah...
By : 'Eleblitz'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : W13
Viewed a property, Liked it. Called ealing office on sat afternoon after the viewing. No answer and been redirected to head office. The lady at the head office says "I'll leave a message for you". We send an email as well to make sure they know that we want the flat. Monday morning... Read Full Review
By : Marilyn
2 Jul 2018Dear Sir/Madam, Thank you for your feedback, however I am very sorry to read that you have been unhappy regarding our West Ealing office. I have passed your comments onto the Lettings Manager,...
By : 'I.nastasia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W13
Great agency,we manege to find a new place to rent in a couple of days.staff was very friendly and professional and making a comparison between others agencies for me is the best. I will recommend the agency to everyone who will have to find a new... Read Full Review
Good
By : Marilyn
27 Mar 2018Dear I Nastasia, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to ...
Kim
By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W3
As a tenant Kim has dealt with any issues related to our tenancy in a timely manner and always responds in a friendly and professional... Read Full Review
By : Marilyn
12 Feb 2018Dear Mark, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish...
Kim
By : 'Jerome'
Services : Property Management
Rent PCM : £1225
Would you recommend ? : No
Postcode : W3
I find Kim Coxhill discourteous and difficult to work with as my property manager. In my experience over the last 2 years whenever an issue arises with my tenant or property, there is an unnecessary delay in getting the matter resolved. Her attitude both on the phone and over email is... Read Full Review
Based on the actual service I receive from Kim Coxhill, I would consider the fee extortionate, since she barely does anything useful to justify her fee
By : Alison Mansell
15 Apr 2018Kim Coxhill is a vile excuse for a human being. She bullyied us during vacation period of our tenancy. To say she is unprofessional is an understatement. She has no people skills. Vile...
Kim
By : 'Mrs.'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13
I always find the Dexters staff well informed, and nothing seems too much trouble. Kim Coxhill is cheerful, efficient and equally good at dealing with tenants as well as the landlord. I would recommend the West Ealing office and Kim to... Read Full Review
Very fair
By : Marilyn
7 Dec 2017Dear Camilla, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish...
Kim
By : 'Mrs.'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13
I always find the Dexters staff well informed, and nothing seems too much trouble. Kim Coxhill is cheerful, efficient and equally good at dealing with tenants as well as the landlord. I would recommend the West Ealing office and Kim to... Read Full Review
Very fair
By : 'Rachel'
Services : Letting( As a Owner )
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : W13
Excellent estate agent. I've been going to several estate agents, this is the best one. Danial is a very friendly and professional staff. Keep update and very fast finding tenants. Highly... Read Full Review
Average agent’s fees but good service. It worths the money
By : Marilyn
7 Nov 2017Dear Rachel, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as...
Jourdain
Daniel
By : 'Barry'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : W7
Dexters, West Ealing have been renting out my flats for 4 years. I have found there service excellent and professional. I would like to thank Jourdain and Daniel and the staff at the West Ealing branch for the help they have given... Read Full Review
Good
By : Marilyn
16 Aug 2017Dear Barry, Thank you very much for your great review regarding our West Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish ...
Kim
By : 'Ali'
Services : Letting( Property Management )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : NW10
I use Dexters to manage my property which is tenanted and they have been excellent in handling any issues or queries raised by myself or the tenants. Kim Coxhill has been my main contact who looks after my account and she has been excellent in keeping me up to date with... Read Full Review
By : Marilyn
10 Aug 2017Dear Ali, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as feedback...
Daniel
By : 'Chelsea'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13
Daniel was helpful over the phone and email and quick to get tenants into the flat and get all the admin sorted. Upon meeting him, very polite and happy to help. The tenants, however, moved in mid renovation and there were some communication issues between me, the agent and the tenants. Daniel did... Read Full Review
Average. There were extra fee's I didn't know about but they are once off so it's ok...
By : Marilyn
14 Jul 2017Dear Chelsea, I am writing to say thank you for your kind comments about the service you received from our West Ealing Office. We really appreciate you taking the time to post this review as...
Kim
By : 'Nic'
Services : Letting( As a Owner )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : W3
Kim looks after my property in Acton and has done so for 2 years. I have nothing but good things to say about her. Any issue from the tenant is dealt with swiftly, any email or call from me is replied to and action is taken immediately. She is always cheerful and happy to... Read Full Review
Fees are competitive with over Agents
By : Marilyn
3 Jul 2017Dear Nic, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like...
Daisy
By : 'Dec'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W53U
Daisy has been managing one of my properties for several years now. I always find her polite, professional and efficient and she has done an excellent job in managing, making my life easier as a land... Read Full Review
In line with the norm. Fees can, of course, always be improved
By : Marilyn
23 Jun 2017Dear Dec, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like...
Daisy
Lauren
By : 'Scott'
Services : Letting( Property Management )
Rent PCM : £5000
Would you recommend ? : Yes
Postcode : W4
I have had my flat in Chiswick with Dexters for over 3 years now first with Lauren as my property manager and now with Daisy looking after the property. Prior to moving to them I had 2 nightmare years with Foxtons at Chiswick. Unable to resolve anything and out of pocket thousands of pounds I upped ... Read Full Review
The fees charged are competitive and worth every penny!
By : Marilyn
23 Jun 2017Dear Scott, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I...
Daniel
Jourdian
By : 'BG'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : W7
Really excellent service. Took the stress out of the job and sorted things out properly. Very grateful. Thank you. Would highly recommend... Read Full Review
Excellent
Jourdain
By : 'Tim'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : UB6
Have used Dexters to fulfil the task of finding tenants on two occasions. On both occasions they have successfully found great tenants, first of which extended their contract on 2 occasions and the second signed for a long tenancy. Would recommend their services to anyone looking to find tenants... Read Full Review
By : Marilyn
19 Jun 2017Dear Tim, We are delighted to read that our West Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the...
By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W7
What a pathetic bunch of people. They would set you up with any landlord as long as they make their share and then leave you with him. They won't care to respond to your queries if you had issues with the landlord or with the property. All they would do is move you around to different team members... Read Full Review
They are the worst, only thinking about money, never thinking about people. I am not sure if they hire humans anymore.
By : Marilyn
13 Apr 2017Dear Sir/Madam, I am very concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I...
Blaise
By : 'goa'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W5
Awful service. Blaise was extremely rude and argumentative. I felt she just bullied me into agreeing with the tenancy. When I complained to management, they didn't address it. Their rental management service is terrible. They get the wrong contractors for the job, use expensive contractors,... Read Full Review
Extortionate and unfair terms.
By : Marilyn
19 Dec 2016Dear Sir/Madam, I am really sorry to hear that you have been unhappy with the service provided by our West Ealing Office. If you could e-mail further details to me at...
Ruchika
By : 'Snic'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1750
Would you recommend ? : No
Postcode : W13
Dexters happily took the deposit for the offer which we put on a house to let, made us fill in many after many of forms and then after all this effort we were then told that we did not have the house due to the landlord not checking his mortgage company. His mortgage contract states in the contract ... Read Full Review
Fees were very large the holding deposit was £700 and every other lettings agency holding deposit was around £450 + lower.
Fees were very large the holding deposit was £700 and every other lettings agency holding deposit was around £450 + lower.
By : Marilyn
10 Aug 2015Hello, I am really sorry to hear that you have been unhappy with the service provided by our West Ealing branch. I am part of the Customer Services and I wondered if I could be of any further...
By : 'Atrocious!'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W13
I am a landlady of 20 years experience and Dexters are without doubt the worst estate agent I have dealt with. The other negative reviews on this site reflect my dealings with Dexters. Firstly, they took a holding deposit from the tenants yet continued to show my property to other prospective... Read Full Review
By : Marilyn
4 Aug 2014Hello, I am really sorry to hear that you have been unhappy with the service provided by our West Ealing branch. I am head of Customer Services and I wondered if I could be of any further...
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