The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 70 Reviews
75% Recommended
33% sales valuation accuracy
76% letting valuation accuracy
0% sales fee satisfaction
86% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33.00% | 0% | £605,000 | £605,000 |
| Lettings | 76% | 86% | £1,095 | £2,700 |
Dexters
84 Heath Road, Twickenham, Middlesex
TW1 4BW
020 8744 0074, 020 8744 2233

By : 'Trish'
Services : Letting (As a Owner)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : TW1
We recently let our house through Dexters Twickenham and found Harriet Fox, Amy Jane Precious and the team to be very enthusiastic and helpful in guiding us through the process and ultimately finding us good... Read Full Review
Fees are comparable to everyone else's
By : Marilyn
26 May 2017Dear Trish, Thank you very much for taking the time to leave your kind review regarding your experience with our Twickenham Office. We wish you all the best for the future. Kind...

By : 'Dom'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW11
If you are looking for a letting agent that takes care of your property search for you, look no further! Rhys and Amy at Dexters Twickenham are amazing. They listened to what I was looking for in a property and found ones that meeet the criteria (not wasting my time trying to upsell ones beyond... Read Full Review
Competitive and resonable.

By : 'Mike'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TW1
Sonia was a key factor in having my flat rented. She was pro-active, attentive, communicative and always polite. Thanks... Read Full Review
Acceptable - no issues
By : Marilyn
6 Mar 2017Dear Mike, Thank you very much for your lovely review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like ...
By : 'conned'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : TW1
Shocking - sold my proerty whi;st living in Australia. Gave me a quote they were very confident of achieveing and then within 2 days of house being on market told me it was over-valued by 40k compared to other houses in the market. Full of contradictions and very low trust or transparency. Do not... Read Full Review
Standard - lied about them too initailkyy
By : Marilyn
20 Feb 2017Dear Sir/Madam, I am very concerned to read your review and keen to discuss this with you. If you could please contact me at customerrelations@dexters.co.uk and provide me with further...
By : 'Suffering'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : TW9
We are tenants in a house in Richmond managed by Dexters. I have never experienced anything like this in my life---they are arrogant, incompetent and sly. The place was in terrible shape when we moved in, dirty windows, rubbish in the back garden, filthy carpeting. Then, once we began to use the ... Read Full Review


By : 'James'
Services : Letting (As a Owner)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : TW6
It's not often I leave reviews, but then again its not often I experience such amazing professionalism and customer service. I dealt with both Harriet and Sonia, when I let my flat in Twickenham out and on the subsequent re-let. It was seamless and hassle-free from start to finish. Both were... Read Full Review
You can't put a price on avoiding a void period, and they achieve a rental value that made the fees pale into insignificance!!
By : Marilyn
28 Oct 2016Hello, I am the Head of Customer Relations here at Dexters. I just wanted to say thank you for your kind comments about the service you received. Feedback is very important to us and it is always ...
By : 'dextersDNR'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : T9
We have a managed let in Richmond, Surrey. We chose a managed let as we live overseas and thought this would provide additional security for both us and our tenants. There is nothing managed about the service we have experienced from Dexters and Georgina Keywood. Urgent repair requests from the... Read Full Review
we pay 13pc for a managed let and end up liaising with tenant directly. there is 0 value for money.
By : Marilyn
13 Oct 2016Hello, I am really sorry to hear that you have been unhappy with the service provided by our Property Management department. I am Head of Customer Relations and I wondered if I could be of any...

By : 'zna'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW1
Sonia is an absolute star. I went through a number of agencies and agents when trying to find my next flat, before settling with Dexters, and this particular branch. Sonia paid close attention to what I wanted and was looking for and was able to find me the right place in the right location. The... Read Full Review
By : Marilyn
9 Aug 2016Hello, I am the Head of Customer Relations here at Dexters. I just wanted to say thank you for your kind comments about the service you received. It is great to hear from our happy customers....

By : 'Nelly'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW1
Sonia was a pleasure to work with. She understood that I had very specific requirements- that I had pets, needed a property quickly & because I lived 3 1/2 hours drive away couldn't view properties on the off chance. She kept me informed of properties as they came up & helped with the... Read Full Review
Haha to me very expensive but I've moved from the Midlands. I think they were comparable to other London agents.
Haha to me very expensive but I've moved from the Midlands. I think they were comparable to other London agents.
By : Marilyn
24 Jun 2016Dear Nelly, Thank you for your feedback. I am the Head of Customer Relations here at Dexters and it is always nice to read about happy customers. Thank you once again for your kind comments...
By : 'Rudi'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE18
Nancy was without doubt the nicest, most consistent and hardworking estate agent I've ever dealt with. From our very first meeting, right up to a change of personal circumstances that prematurely ended our search - she looked after us with considerable professionalism, kindness and a steadfast... Read Full Review
By : Marilyn
26 Apr 2016Hello, I am the Customer Services Manager here at Dexters Twickenham, which is part of the Thamesview group. I just wanted to say thank you for your kind comments about the service you received....
By : 'Disappointed'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : TW3
Time wasters. Viewed a property on a Wednesday, put in the offer for the place on Thursday. Was told that we would be informed if our offer had been accepted or not by the Friday, then by Saturday afternoon, to then be told it wouldn't be until Monday morning. Monday morning comes along and they... Read Full Review
By : Marilyn
27 Apr 2016Dear Sir/Madam, I am really sorry to hear that you have been unhappy with the service provided by our Dexters Isleworth Branch. I understand that the Area Director, Jamie Hearne, has tried to...

By : 'Neil'
Services : Letting (As a Owner)
Rent PCM : £1195
Would you recommend ? : Yes
Postcode : TW1
The speed with which Harriet rented the property was impressive, while keeping me updated on progress too. I would gladly work with her... Read Full Review
They are the going rate
They are the going rate

By : 'Alison'
Services : Letting (As a Owner)
Rent PCM : £1195
Would you recommend ? : Yes
Postcode : TW2
I recently dealt with Harriet with regards to renting out my property in Twickenham. I was very impressed by her professionalism and the service she provided managing the work that needed to be done to get the property up to scratch. I was kept informed at all times and going forward feel that my... Read Full Review
Went for the higher fees as I am not resident in the same city. Somewhat high but then the service is good
Went for the higher fees as I am not resident in the same city. Somewhat high but then the service is good
By : Marilyn
5 Apr 2016Hello, I am the Customer Services Manager here at Dexters. I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers....

By : 'Good'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TW2
Excellent service from start to end. Had 2 asking price offers within 24 hours. Always enthusiastic and professional when dealing with with any of the... Read Full Review
Good

By : 'WJL'
Services : Letting (As a Tenant)
Rent PCM : £1225
Would you recommend ? : Yes
Postcode : TW1
Sonia De Abreu & the team were extremely helpful at all stages of the process. Couldn't of asked for better, all very friendly. Listened to the type of property I was looking for and came back an excellent selection that was available. all matching my requirements. Great communication and... Read Full Review
For the time effort and energy they put into finding the property I have gone for. I would say the fees are justifiable and on par with market rates.
For the time effort and energy they put into finding the property I have gone for. I would say the fees are justifiable and on par with market rates.


By : 'Colin'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : TW1
Both Sonia and Harriet always seem pleased to see me and are always charming and ferociously efficient. They certainly know their stuff and are a pleasure to deal... Read Full Review
No fees are ever good but Dexters fees are in line with market rates
No fees are ever good but Dexters fees are in line with market rates

By : 'Twickenham'
Services : Letting (As a Owner)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : TW1
Harriet Fox was fantastic when I rented out my flat in Twickenham. She and her team arranged an astonishing number of viewings and we received a good offer. Harriet was extremely professional and efficient - my emails were replied to quickly and calls were always returned asap. When I raised a... Read Full Review
Good
Good

By : 'Fortuna'
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : TW1
Just rented a nice cottage through Dexters I I have been provided through the last 2 years Dealing with Dexters with an efficient good service by coincidence the same kind efficient person always find my property ,why I am not surprise going through the reviews to read that so many people have the... Read Full Review
Just right
Just right

By : 'Anne'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW2
I have found Sonia to be incredibly helpful, efficient and polite. She has helped us in every step of the process of us renting our flat. Even when she didn't have to help us and has been there to provide helpful advice when... Read Full Review

By : 'Lucy'
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : TW1
Sonia is an absolute super star! She takes time to really understand your needs, finds exactly what you need and supports you through the whole rentals process. Best agent yet. Thank... Read Full Review
Average
Average
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Last updated at 11/30/2, 12:00:00 AM by allAgents