The UK's Largest Customer Review Website for the Property Industry
Kingston upon Thames, London KT1
4.2/5, 75 Reviews
80% Recommended
100% sales valuation accuracy
76% letting valuation accuracy
87% sales fee satisfaction
87% letting fee satisfaction
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 87% | £767,500 | £767,500 |
| Lettings | 76% | 87% | £850 | £3,500 |
Address
Dexters
4 Wood Street, London, Greater London
KT1 1TG
020 8546 3555, 020 8546 3003
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dexters Branches (View All 70)
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4 Star Review
Alex
By : 'RJG'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT2
7 Oct 2022
People found this helpful0
After struggling for 4 months to find a flat, Alex was very supportive in helping me and my friends find our new home. He has been responsive, answered all of our queries and questions and has been very understanding and helpful. Thank you Alex for making this experience less stressful for us, we... Read Full Review
Comments (1)
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RJG said about Dexters
Services : Letting( As a Tenant )Date: 7th Oct 2022
After struggling for 4 months to find a flat, Alex was very supportive in helping me and my friends find our new home. He has been responsive, answered all of our queries and questions and has been very understanding and helpful. Thank you Alex for making this experience less stressful for us, we really appreciate you!
The UK's Largest Customer Review Website for the Property Industry
By : Rebecca Hodgson
11 Oct 2022Dear Alex, Thank you for taking the time to leave such a wonderful review. Your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Rebecca Hodgson, Customer ...
Great experience with ...
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5 Star Review
Amelia
Amelia
By : 'SSO'
Services : Letting( As a Tenant )
Rent PCM : £3500
Would you recommend ? : Yes
Postcode : KT2
22 Sept 2022
People found this helpful0
It was really great experience with Ms. Amelia throughout the discussion and provided useful information to ease our searches for new flat. Much appreciated. Thanks... Read Full Review
Comments (1)Was this helpful?:
SSO ALWAFI said about Dexters
Services : Letting( As a Tenant )Date: 22nd Sep 2022
It was really great experience with Ms. Amelia throughout the discussion and provided useful information to ease our searches for new flat. Much appreciated. Thanks Saud.
The UK's Largest Customer Review Website for the Property Industry
By : Ria Burton
29 Sept 2022We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your...
Spot ...
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5 Star Review
Ben
By : 'val'
Services : Letting( As a Tenant )
Rent PCM : £2750
Would you recommend ? : Yes
Postcode : KT1
22 Mar 2022
People found this helpful0
We were very impressed with Dexters. Ben was highly professional and extremely supporting in accommodating our needs. He worked quickly and was very clear as what we needed to do to secure our rental apartment. Will definitely use them again and would highly recommend... Read Full Review
Comments (1)Was this helpful?:
val said about Dexters
Services : Letting( As a Tenant )Date: 22nd Mar 2022
We were very impressed with Dexters. Ben was highly professional and extremely supporting in accommodating our needs. He worked quickly and was very clear as what we needed to do to secure our rental apartment. Will definitely use them again and would highly recommend them
The UK's Largest Customer Review Website for the Property Industry
By : Ria Burton
30 Mar 2022Dear Val, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of...
Brilliant and professional ...
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5 Star Review
Jack
Sonia
By : 'Hanan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : KT2
27 Jan 2022
People found this helpful0
Jack Morgan at Dexter’s Kingston was extremely helpful . He helped me a lot with his excellent services and professional way to deal with clients. He is brilliant, he knows how to make customer satisfied. Thank you very much Jack. You are so good. I truly appreciated. Brilliant service... Read Full Review
Comments (1)Jack Morgan at Dexter’s Kingston was extremely helpful . He helped me a lot with his excellent services and professional way to deal with clients. He is brilliant, he knows how to make customer satisfied. Thank you very much Jack. You are so good. I truly appreciated. Brilliant service from Jack and Sonia . They are very helpful and responsive.
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Hanan said about Dexters
Services : Letting( As a Tenant )Date: 27th Jan 2022
Jack Morgan at Dexter’s Kingston was extremely helpful . He helped me a lot with his excellent services and professional way to deal with clients. He is brilliant, he knows how to make customer satisfied. Thank you very much Jack. You are so good. I truly appreciated. Brilliant service from Jack and Sonia . They are very helpful and responsive.
Thank you very much.
The UK's Largest Customer Review Website for the Property Industry
By : Ria Burton
31 Jan 2022Dear Hanan, Thank you for taking the time to leave a great review regarding your experience with Jack. Your positive feedback motivates the team as their effort are acknowledged. We hope that we can ...
Katrina was extremely helpful ...
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5 Star Review
Katrina
By : 'Alka'
Services : Sales( As a Vendor )
Sold price : £767500
Would you recommend ? : Yes
Postcode : KT1
27 Jan 2022
People found this helpful0
Katrina was extremely helpful and always there to answer any questions we had, she handle selling of our property very professionally. Thank you so much to all the team who played a part in helping us. Tom & Alka... Read Full Review
Comments (1)Katrina was extremely helpful and always there to answer any questions we had, she handle selling of our property very professionally. Thank you so much to all the team who played a part in helping us.
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Alka Lawrence said about Dexters
Services : Sales( As a Vendor )Date: 27th Jan 2022
Katrina was extremely helpful and always there to answer any questions we had, she handle selling of our property very professionally. Thank you so much to all the team who played a part in helping us.
Tom & Alka Lawrence
The UK's Largest Customer Review Website for the Property Industry
By : Ria Burton
31 Jan 2022Dear Tom and Alka, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kingston office...
Alex Fraser was very helpful ...
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5 Star Review
Alex
By : 'Wellington'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : KT2
8 Dec 2021
People found this helpful0
Alex Fraser was very helpful and effective in his job . He helped finding me and my family a nice home within few days, in a beautiful location. All in all Dexters have been incredibly responsive in finding properties so I would definitely recommend you to my connection. Thanks so much... Read Full Review
Comments (1)Alex Fraser was very helpful and effective in his job . He helped finding me and my family a nice home within few days, in a beautiful location.
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Wellington said about Dexters
Services : Letting( As a Tenant )Date: 8th Dec 2021
Alex Fraser was very helpful and effective in his job . He helped finding me and my family a nice home within few days, in a beautiful location.
All in all Dexters have been incredibly responsive in finding properties so I would definitely recommend you to my connection.
Thanks so much Alex
The UK's Largest Customer Review Website for the Property Industry
By : Louise Smith
13 Jan 2022Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations...
Don't even try getting ...
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1 Star Review
By : 'Maricris'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : KT1
24 Oct 2021
People found this helpful2
Don't even try getting their service if you don't want to be homeless in the middle of everything. NO STARS IF POSSIBLE. My partner and I have not seen it coming. or anyone in behalf of Dexters didn't even have the decency to email my partner and I, that they will not continue ... Read Full Review
Comments (2)Don't even try getting their service if you don't want to be homeless in the middle of everything. NO STARS IF POSSIBLE.
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Maricris said about Dexters
Services : Letting( As a Prospective Landlord/Tenant )Date: 24th Oct 2021
Don't even try getting their service if you don't want to be homeless in the middle of everything. NO STARS IF POSSIBLE.
My partner and I have not seen it coming. or anyone in behalf of Dexters didn't even have the decency to email my partner and I, that they will not continue drafting our contract AFTER confirming that they have finshed gathering all our documents and completing the reference checks.
The reason? The tenant on the other room (a Teacher apparently according to her) doesn't agree with us moving-in only because we are a couple. It is so unfair and discriminating because our documentation and referencing were done already, while she, on the other hand, still has documents pending , yet to be submitted.
To cut the long story short, we have moved out of the property, in less than 48 hours after we move in because from Dexters had INFORMED us that "we are no longer moving in the property". Not even "Sorry you're going to be homeless" nor "Unfortunately we will not push through drafting your contract eventhough you have completed all your documents and referencing, for us to accommodate the other tenant who complained about you guys and who is already staying in the property with still outstanding documents" or the likes. Nothing. Nada.
I have emails to prove that we got accepted and processed accordingly.
Rest assured we will take whatever action regarding the unjust treatment, unfair discrimination and eviction from the property in Kingston Upon Thames This experience from Dexters and the said Teacher had caused us a great deal of stress, confusion and embarassment, on top of being practically homeless now. It had greatly affected us psychologically and physically as we are struggling to find a place to sleep on now.
My partner and I just arrived in the UK last month, and this experience was truly a welcome pack indeed. We are both healthcare workers.
The UK's Largest Customer Review Website for the Property Industry
By : Asma Chughtai
26 Oct 2021Dear Maricris, I understand that the Head of Tenancy Management has been trying to contact you, if you could please contact them on the number provided so that we can discuss this matter further with ...
I have been impressed by the ...
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4 Star Review
Emily
By : 'Jane'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT1
26 May 2021
People found this helpful0
I have been impressed by the professional and courteous service provided by this company. I liaised with Emily and found her to be efficient, polite and well organised. Her advice was knowledgeable and based on... Read Full Review
Comments (1)Was this helpful?:
Jane Baxter said about Dexters
Services : Sales( As a Vendor )Date: 25th May 2021
I have been impressed by the professional and courteous service provided by this company. I liaised with Emily and found her to be efficient, polite and well organised. Her advice was knowledgeable and based on experience.
The UK's Largest Customer Review Website for the Property Industry
By : Sarah Tranter
10 Jun 2021Dear Jane, Thank you for your kind comments in relation to Emily. I will ensure that these are fed back to her Manager and are pleased to hear that you have had a great experience with Dexters. Kind...
I would strongly recommend ...
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1 Star Review
By : 'B.Fildes'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : W4
27 Jan 2021
People found this helpful1
I would strongly recommend not using Dexters when looking to rent a flat. The conduct of the Chiswick office in particular Aaron Fakolujo was so bad and threatening that I actually reported their conduct to the police. From my personal experience I would strongly recommend any prospective... Read Full Review
Comments (1)I would strongly recommend not using Dexters when looking to rent a flat.
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B.Fildes said about Dexters
Services : Letting( As a Tenant )Date: 27th Jan 2021
I would strongly recommend not using Dexters when looking to rent a flat.
The conduct of the Chiswick office in particular Aaron Fakolujo was so bad and threatening that I actually reported their conduct to the police.
From my personal experience I would strongly recommend any prospective tenant to not use Dexters when seeking rental Ccomodation.
The UK's Largest Customer Review Website for the Property Industry
By : Sarah Tranter
28 Jan 2021Dear B.Fildes, I am concerned to read your review, however we have been unable to locate your details on our database. Please can you contact me at sarahtranter@dexters.co.uk with further...
Outstanding service from ...
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5 Star Review
Stacie
By : 'Marta'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : KT2
14 Nov 2019
People found this helpful0
After several exchanges of emails and phone calls regarding the rented property me and my family live at, finally had the pleasure of meeting Stacie during one of the regular visits. All the work she has been doing with/for us has always proven to be of excellence. I'm not a "write a... Read Full Review
Comments (0)Was this helpful?:
Marta Sombreireiro Mira said about Dexters
Services : Letting( As a Tenant )Date: 14th Nov 2019
After several exchanges of emails and phone calls regarding the rented property me and my family live at, finally had the pleasure of meeting Stacie during one of the regular visits. All the work she has been doing with/for us has always proven to be of excellence. I'm not a "write a review" person, but when a service is outstanding deserves to be recognized. Thank you Stacie Pardoe for being our Property Manager!
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Stacie Pardoe at Dexters is ...
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5 Star Review
Stacie
By : 'Liu'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT1
14 Nov 2019
People found this helpful0
Stacie Pardoe at Dexters is very professional and is managing the issues very well. She is very friendly! Highly recommended! Stacie, thank you for your help! Best wishes,... Read Full Review
Comments (1)Was this helpful?:
Liu said about Dexters
Services : Letting( As a Tenant )Date: 14th Nov 2019
Stacie Pardoe at Dexters is very professional and is managing the issues very well. She is very friendly! Highly recommended! Stacie, thank you for your help! Best wishes, Liu
The UK's Largest Customer Review Website for the Property Industry
By : Sarah Tranter
1 Dec 2020Dear Liu, Thank you for your fantastic feedback regarding Stacie. I will ensure that this is passed onto Stacie and her manager, who I am sure will be thrilled by your comments. Kind regards, Sarah...
Stacie at Dexters is great. ...
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5 Star Review
George
Stacie
By : 'Adam'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : KT2
30 Jul 2019
People found this helpful0
Stacie at Dexters is great. She is always meets my three Ps that I look for in a property manager: prompt, personable, and polite. I have had a few issues with the property I am in (my fault!), but Stacie has helped to resolve. I am confident that any future issues will be dealt with... Read Full Review
Comments (1)Was this helpful?:
Adam Thorndike said about Dexters
Services : Letting( As a Tenant )Date: 29th Jul 2019
Stacie at Dexters is great. She is always meets my three Ps that I look for in a property manager: prompt, personable, and polite. I have had a few issues with the property I am in (my fault!), but Stacie has helped to resolve. I am confident that any future issues will be dealt with professionally, though I hope not to be responsible for any others!
The UK's Largest Customer Review Website for the Property Industry
By : Hayley Marner
12 Aug 2019Dear Adam, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We...
Penny at Dexters in Kingston ...
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4 Star Review
Penny
By : 'Annamaria'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT1
2 Jul 2019
People found this helpful0
Penny at Dexters in Kingston is very helpful and supportive of our issues. She does all she can, together with the maintenance team, to keep us informed throughout the process to fix any littlw... Read Full Review
Comments (1)Was this helpful?:
Annamaria Papini said about Dexters
Services : Letting( As a Tenant )Date: 1st Jul 2019
Penny at Dexters in Kingston is very helpful and supportive of our issues. She does all she can, together with the maintenance team, to keep us informed throughout the process to fix any littlw problem.
The UK's Largest Customer Review Website for the Property Industry
By : Hayley Marner
12 Aug 2019Dear Annamaria, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our...
Efficient , ...
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5 Star Review
Paul
By : 'Ian'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : KT2
20 Jun 2019
People found this helpful0
Continues the good work after Paul moved on. Efficient , friendly and timely. Sorts out issues. Keep up the good work Stacie... Read Full Review
Comments on Agent Fees
Ok
Comments (0)Was this helpful?:
Ian B said about Dexters
Services : Letting( As a Tenant )Date: 19th Jun 2019
Continues the good work after Paul moved on. Efficient , friendly and timely. Sorts out issues. Keep up the good work Stacie !
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Friendly & ...
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5 Star Review
Joanna
By : 'Ruth'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT8
18 Jun 2019
People found this helpful0
Good to meet Joanna who has just taken over the letting portfolio which includes our flat at Queens Reach. She was aware that we had a call out recently when our immersion heater failed to work. Turned out to be attached to a clock which no-one knew about. She kindly agreed that we... Read Full Review
Comments on Agent Fees
Not applicable - we are the tenants
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Ruth said about Dexters
Services : Letting( As a Tenant )Date: 17th Jun 2019
Good to meet Joanna who has just taken over the letting portfolio which includes our flat at Queens Reach. She was aware that we had a call out recently when our immersion heater failed to work. Turned out to be attached to a clock which no-one knew about. She kindly agreed that we shouldn't be liable for the call out charge which was an amicable conclusion. Very satisfied.
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Stacie ...
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5 Star Review
Stacie
By : 'patricia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT26
14 Jun 2019
People found this helpful0
.Stacie Pardoe paid me a visit yesterday and was very gracious, and she was always very helpful and polite. My family and I are very pleased with her performance in helping us. Thank you Stacie by Patricia... Read Full Review
Comments (1).Stacie Pardoe paid me a visit yesterday and was very gracious, and she was always very helpful and polite. My family and I are very pleased with her performance in helping us. Thank you Stacie
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patricia e andre said about Dexters
Services : Letting( As a Tenant )Date: 13th Jun 2019
.Stacie Pardoe paid me a visit yesterday and was very gracious, and she was always very helpful and polite. My family and I are very pleased with her performance in helping us. Thank you Stacie
by Patricia .
The UK's Largest Customer Review Website for the Property Industry
By : Hayley Marner
12 Aug 2019Dear Patricia, We greatly appreciate you putting aside the time to submit a review about our Office. Every source of feedback is really important to us and we would like to thank you for having...
Grea ...
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5 Star Review
Paul
Hellena
By : 'John'
Services : Letting( Property Management )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : KT2
17 May 2019
People found this helpful0
Would just like to say the fantastic service we have received from Paul over the past year. He was managing the property & was outstanding help when we had the fire, kept in contact regularly & made sure we were ok directly afterwards & throughout the refurb also with the... Read Full Review
Comments (1)Was this helpful?:
John said about Dexters
Services : Letting( Property Management )Date: 16th May 2019
Would just like to say the fantastic service we have received from Paul over the past year. He was managing the property & was outstanding help when we had the fire, kept in contact regularly & made sure we were ok directly afterwards & throughout the refurb also with the complicated boiler issues managing to get us supplied with heaters & finally getting it all sorted two days before Christmas perfect gift! Without all of his help & support we probably would not of stayed in the property. Great service & a great person.
The UK's Largest Customer Review Website for the Property Industry
By : Hayley Marner
12 Aug 2019Dear John, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We...
Stacie ...
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5 Star Review
Stacie
By : 'cclancy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT8
10 May 2019
People found this helpful0
Stacie has always been very prompt to answer queries and can take the initiative to forestall any difficulties that may arise. She is friendly and cheerful, always pleasant to talk to and endlessly helpful if anything turns awkward. Well done,... Read Full Review
Comments on Agent Fees
No comment
Comments (1)Stacie has always been very prompt to answer queries and can take the initiative to forestall any difficulties that may arise. She is friendly and cheerful, always pleasant to talk to and endlessly helpful if anything turns awkward.
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cclancy said about Dexters
Services : Letting( As a Tenant )Date: 9th May 2019
Stacie has always been very prompt to answer queries and can take the initiative to forestall any difficulties that may arise. She is friendly and cheerful, always pleasant to talk to and endlessly helpful if anything turns awkward.
Well done, Stacie.
The UK's Largest Customer Review Website for the Property Industry
By : Hayley Marner
12 Aug 2019We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us...
bankrupt ...
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1 Star Review
j
By : 'con'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : KT2
15 Apr 2019
People found this helpful1
there should be a zero star rating dont use these people they are decietful * they got me into legal and financial difficulties and the 2 mentioned above are not even listed for review a bunch of failed property investors end up at... Read Full Review
Comments on Agent Fees
the pits
Comments (1)there should be a zero star rating
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con men! said about Dexters
Services : Letting( As a Owner )Date: 14th Apr 2019
there should be a zero star rating
dont use these people
they are decietful *
they got me into legal and financial difficulties and the 2 mentioned above are not even listed for review
a bunch of failed property investors end up at dexters!!!!
The UK's Largest Customer Review Website for the Property Industry
By : Marilyn Plews
16 Apr 2019Dear Sir/Madam, I am concerned to read your review and ask that you contact me as a matter of urgency to discuss this matter further at customerrelations@dexters.co.uk. Kind Regards, Marilyn Plews...
Would highly ...
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5 Star Review
Tyron
By : 'Heidi'
Services : Letting( As a Owner )
Rent PCM : £1195
Would you recommend ? : Yes
Postcode : KT1
29 Mar 2019
People found this helpful0
Dexters have provided a great service and an extremely high number of viewings for my property. Would not hesitate to... Read Full Review
Comments on Agent Fees
Very fair
Comments (0)Was this helpful?:
Heidi said about Dexters
Services : Letting( As a Owner )Date: 29th Mar 2019
Dexters have provided a great service and an extremely high number of viewings for my property. Would not hesitate to recommend
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