The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.1/5, 43 Reviews
60% Recommended
50% sales valuation accuracy
75% letting valuation accuracy
100% sales fee satisfaction
82% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 100% | £330,000 | £500,000 |
| Lettings | 75% | 82% | £1,325 | £3,600 |
Dexters
2 New Ealing Broadway, London, Greater London
W5 2NU
020 8810 0909, 020 8810 1919
By : 'Victoria'
Services : 1
Would you recommend ? : No
Postcode : W5
If you're considering Dexters Ealing to manage your property, think again. Our experience was not just disappointing, it was one of the most expensive and regrettable decisions we've ever made. We paid nearly £16,000 what was supposed to be a premium, professional service. What we received... Read Full Review
They did not manage the property properly despite the high fees
By : 'F'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W5
I rented a flat through them. Unfortunately after the tenants contract ended the tenant started paying half the rent and refusing to vacate property. I noted that in February no money was paid into my account and informed Dexter's that they have not transferred the half rent that the tenant... Read Full Review
By : Asma Chuhgtai
20 Jun 2023I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further...

By : 'Soraia'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : HA0
Hello my name is Soraia I would like to say my experience with Dexter's agency,they are very professional ,and helpful ,I recommend to my... Read Full Review
By : Sarah Tranter
30 Mar 2021Dear Soraia, Thank you for your fantastic review and kind comments. It's great to hear that you are happy with your experience with Dexters and wish you all the best with your move. Kind regards,...
By : 'Ibrahim'
Services : Letting( As a Tenant )
Rent PCM : £1325
Would you recommend ? : No
Postcode : W5
Avoid this agency under all costs! We rented 42 Connell Crescent for over a year and living there was terrible. The property has humidity issues and mold grows on all the walls. We had two dehumidifiers, opened windows all day long and had heating was on all the time but we still had mold on the ... Read Full Review


By : 'Rad'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : W13
Ellie and Rishka have excellent communication skills and were very helpful. They organised viewings, were flexible changing times, etc. They listened and were very kind suggesting properties which met my needs, etc. I would recommend dealing with... Read Full Review
By : 'Katie'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : W5
Ealing Branch - Poor Communicators, Nick Fleming has ignored 3 emails on feedback from Viewings (I can understand that there isn't an offer but feedback is always nice). I have been treated really disrespectfully from others in the Sales team. (Swearing and ranting). Over Price and really... Read Full Review
By : Sarah Tranter
1 Dec 2020Dear Katie, I am sorry to read your review and have brought your comments to the attention of the Director for the area. Kind regards, Sarah...
By : 'Elle'
Services : Letting( As a Owner )
Rent PCM : £100000
Would you recommend ? : No
Postcode : W13
JUST AFTER YOUR MONEY! They make a lot of MISTAKES then blame you for them if it means they loss money. Bad Idea choosing... Read Full Review

By : 'anthea'
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : W13
i had been very worried my first time letting and first time selling my attitude changed when Anthony handed me the document to complete to acknowledge the type of property required not ever seen one before.Then went reasonably well cant write everything in here but found property for myself and... Read Full Review

By : 'Kieta'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW19
We were recommended and simply couldn't be more grateful and pleased with the outcome! Kyanoosh, our broker was professional, considerate, thorough and attentive. His ways of working were highly efficient and effective, ultimately securing our mortgage at the best rate, in record time and... Read Full Review

By : 'Markeliano'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : W5
My name is Mark. I got in touch with Dexter regarding a flat to let in Ealing village. Camellia came to show us around. She was very helpful and took her time to answer our questions. The referencing process took ages to complete but it mainly was because of the referencing agency being totally... Read Full Review

By : 'Anna'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1326
Would you recommend ? : No
Postcode : W5
I tried to let a flat through Anja, who took a holding deposit and told me she'd confirm back to me and to send through all my bank statements, employment contract etc. for the bank reference. After 3 days, 7 unanswered phone calls and a conversation with her manager, it turned out she'd... Read Full Review
Average
By : Marilyn Plews
13 Nov 2018Dear Anna, I am sorry to read your review but understand that Michael Varilone from the Ealing office has been in contact with you regarding this. If there is anything further you wish to discuss,...

By : 'B.B.'
Services : Letting( Property Management )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : W3
Always very responsive and attentive. Great... Read Full Review
Reasonable.

By : 'Nick'
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : Yes
Postcode : W5
Thank you Abby for being so helpful and supportive, I would not hesitate to recommend you and the great team at Dexters to a friend. Keep up the great work, you are a credit to the... Read Full Review
Great given the level of service provided!
By : Marilyn
12 Feb 2018Dear Nick, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for...

By : 'Sonia'
Services : Letting( As a Owner )
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : W52U
Lucy has always let my property promptly and with courtesy. Lucy understands what I expect from tenants and always delivers. Lucy is very professional and I am extremely happy working with... Read Full Review
The fees are higher than other agents in the locality
By : Marilyn
7 Dec 2017Dear Sonia, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for...

By : 'osama'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : W3
My experience with Dexters is a positive one , I have been a client with Dexters for more than ten years and I have been dealing with Kim recently and I am quite happy with the service I am... Read Full Review
the fees is quite reasonable
By : Marilyn
21 Jul 2017Dear Osama, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to...

By : 'LucyH'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W3
Hi, Kim has been an excellent agent for my property in Acton, she responds quickly to any problems I have and is always cheerful and engaging when I... Read Full Review
No more than expected.
By : Marilyn
21 Jul 2017Dear Lucy, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you...


By : 'Petitbot'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13
We have used Dexters as our letting agents for 4 years on two properties in Ealing. Over this time they have certainly given us honest and good advice and always been very supportive. The approach is professional and the whole team evidently works together well and is quite slick. We have... Read Full Review
Fine - in line with the market
By : Marilyn
14 Jul 2017Dear Petitbot, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to...

By : 'The'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W13
I have been working with Daisy for coming on to a couple of years now and during this time she has been nothing but extremely helpful and considerate. She is very clear when we talk and understands my requests and acts on them promptly and with professionalism. Can't recommend her... Read Full Review
Fees are very reasonable.
By : Marilyn
30 Jun 2017Dear The Doctor, I am writing to say thank you for your kind comments about the service you received from our Ealing Office. We really appreciate you taking the time to post this review as...


By : 'Liberty'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : No
Postcode : W5
I can't believe how rude and unhelpful the property management are. DO NOT rent from here. I have been in a property for 18montha costing �1850 a month and was without a boiler and then therefore no heating for 3 weeks and had to call mulitiple times a day to get it sorted. My carpets were NOT... Read Full Review
Ok
By : Marilyn
13 Jun 2017Dear Liberty, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me...
By : 'TechnoMage'
Services : Letting( Property Management )
Rent PCM : £1345
Would you recommend ? : No
Postcode : NW10
Never again! Absolutely awful service! Property management department of Dexters is as terrible as their lettings. They always blame everything on the landlords and try to push as many tasks on the tenants as possible. They cannot do a single thing right (cannot enter the property for visit, ignore ... Read Full Review
NA
By : Marilyn
6 Mar 2017Dear Sir/Madam, I am very concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I...
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