Chantel was very proactive and helped me to find a new tenant within a matter of days. Her actions were swift, clear and concise. Made this procedure much easier to deal... Read Full Review

I find Nathan very polite and helpful. He is always willing to assist in every way he can. True... Read Full Review

We moved into a property who dealth with a different agent at the time, found out dexters has taken over that agent when we moved out, found staff awfully rude and ignorant, specially branch manager, all they ever cared for was alot of unnecessary charges and when we asked about proof and how or... Read Full Review

Very shocked about the unprofessional and rude behaviours of this agent and the staff*. Calling the the current tenant 'silly' and insist to conduct inspection after 24 hours as Mr. Ryan Morgan suspected that we are 'hiding' something and he thought he has been delayed as we were not available... Read Full Review

Elmira is helpful and competent. Whenever the problem arises she is there n quickly sort it out efficiently, always willing to help. The whole branch staffs are very pleasant.... Read Full Review

This is the worst estate agent I came across in 7 years living in London. I moved out from the flat I lived in for 3 months and decided to move out to live with my girlfriend. I found a replacement but they told me on the phone and by email that I don't need to transfer my deposit but when I found... Read Full Review

I am very happy with the service provided by Chantel. She is extremely helpful and patient. I would definitely recommend her to a... Read Full Review

Nathan Walter was very polite and friendly, also super helpful which made renting process fast and the whole experience very... Read Full Review

Nathan it has been very helpful while we were looking for a flat. He is very competent and passionate for his job and willing to help us on our mission. Thank you very... Read Full Review

Chantel is such a pleasure to deal with; efficient; professional; personable and helpful. A real asset to that company! I wouldn't hesitate going to Chantel for any property related... Read Full Review

Efficient, honest and very helpful. Always gets the job requested or any problem solved and sorted. Honestly wish all agents were at her... Read Full Review

Chantel Morgan has been looking after my property for years. She is super efficient and a pleasure to deal... Read Full Review

Chantel has looked after our properties for a number of years , she is always professional and friendly in her communication with us , always quick to respond to queries and efficient in all dealings ..nothing ever too much trouble ..Tom and... Read Full Review

I was very impressed by the level of professionalism displayed by both the Director Dennis and Assistant manager Tommy. Both were super attentive and delivered an excellent tenant on a long tenancy. I would use them... Read Full Review

If this was the last letting agent in London, and there was no other way to rent - I would prefer to stay homeless! Yes it is that bad. Stay away as far as you can from this disgraceful agency that is putting a label and a black spot to the hole industry sector! We had rented a 2 bed flat with them ... Read Full Review

Terrible service all round when checking out of the apartment, severe lack of cross reading skills meant that, blame was being attached to us for damage to the property that was recorded on the check in inventory. Advised by agency not to go to arbitration on deposit because we would not get... Read Full Review

The customer service we received has overall been poor. We were told that Square Mile has a good reputation, however we were not treated as valuable customers. Each agent we dealt with were very sales focused and seemed to care little about our level of satisfaction. At the start of our tenancy... Read Full Review

We were a few people who found a property we liked through this agency. They were very nice to us up until a holding deposit was paid. They then brought out a set of rules and that we had to provide all of the requested info for within 3-days or our holding fee would be taken away. They pretended... Read Full Review

I have a 24 moth contract without any breaking clause. Also, with a 10% compensation to the landlord of the remaining rent if we vacate before the end of the contract. When signing the agreement my agency told me that not having a breaking clause is not an issue and that we can transfer the... Read Full Review

Hi, I was living in 610 Petticoat square and my name is Arum Lim and I was asking about my deposit to square miles agent. the agent told me that it is going to take 10 working days to get a confirmation from landlord about deposit but I have been waiting for more than 5 weeks but still I have not... Read Full Review