“I had the unfortunate experience of entrusting my property to ......”
1 Star Review
Feb 26,2024
By:
'E'
Feb 26,2024
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
0
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I had the unfortunate experience of entrusting my property to Sterling Devere, a letting agency based in London, and I must say it was an absolute disaster. If you are considering their services, my advice is to run in the opposite direction and save yourself ...
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“Really pleased with the level of service...”
5 Star Review
Sep 28,2021
By:
'Clementine'
Sep 28,2021
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: E14
0
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Really pleased with the level of service I received from Arthur, who kindly helped me with the renewal process with my existing tenants. He managed to negotiate renewal terms that were suitable for both parties. Thanks again!...
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0
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“Service was fantastic. Response to questions ......”
5 Star Review
Sep 27,2021
By:
'Lisa'
Sep 27,2021
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: E14
0
people found
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Service was fantastic. Response to questions was fast. Delivered service as promised and on-time. Such wonderful customer service from start to finish! Perfection! Highly recommend. Nathan is amazing!...
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“They are thieves and liars!!! WORST AGENCY...”
1 Star Review
Jan 08,2021
By:
'Cheima'
Jan 08,2021
Services: Lettings (as a Tenant)
Rent PCM: £1040
Would you recommend?: No
Postcode: SE10
Lettings (as a Tenant)
Rent PCM: £1040
Postcode: SE10
2
people found
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They are thieves and liars!!! WORST AGENCY
This is a company that has no sense of service - money comes first. We found a room at 1040 pounds all inclusive. When we signed the contract we asked again if the price included all charges and we ...
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2
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1 Star Review
Nov 24,2020
By:
'Aurora'
Nov 24,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
1
people found
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If only I can put 0 stars! The worst possible agency ever! Once you sign the contract - forget about them - they disappear! We lived in their property for more than 3 years and oh my god .. I've seen it all! We have been left without ...
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1
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“WARNING! PLEASE AVOID THIS AGENCY!I've wait......”
1 Star Review
Sep 23,2020
By:
'Tania'
Sep 23,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
0
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WARNING! PLEASE AVOID THIS AGENCY!
I've waited to have my deposit back almost 3 months. Firstly, they didn't get the whole deposit back as there were extra utility bills to pay. Even if I read all contract carefully,there was a clausule about extra bills, but ...
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“Sterling De Vere is nothing but a bunch of sc......”
1 Star Review
Jul 31,2020
By:
'Lucia'
Jul 31,2020
Services: Lettings (as a Tenant)
Rent PCM: £823
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £823
Postcode: E14
0
people found
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Sterling De Vere is nothing but a bunch of scammers that take advantage of London's real estate's skyrocketing prices, housing crisis, gaps in the system and people who are not familiar with the market and just desperate to find a place to stay. Their customer ...
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“Sterling De Vere are the WORST estate agents ......”
1 Star Review
Jun 02,2020
By:
'Danielle'
Jun 02,2020
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: E15
Lettings (as a Tenant)
Rent PCM: £850
Postcode: E15
0
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Sterling De Vere are the WORST estate agents ever, they provide awful service and they will do every thing possible to scam you out of your money. I do not understand how they are still able to practice. What they do is definitely illegal. Arthur ...
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“Untrustworthy and unethical agency! Stay away!...”
1 Star Review
May 07,2020
By:
'Zsofia'
May 07,2020
Services: Lettings (as a Tenant)
Rent PCM: £760
Would you recommend?: No
Postcode: E1
Lettings (as a Tenant)
Rent PCM: £760
Postcode: E1
2
people found
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Untrustworthy and unethical agency! I moved out 8 months ago and still fighting for my deposit!! They lie and give you false promises then suddenly you are over the timeframe to be able to claim it back from the deposit protection scheme directly so the only ...
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2
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1 Star Review
Apr 03,2020
By:
'Antonio'
Apr 03,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
0
people found
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Very bad service.
I got a discont on the room and at the end of it I was supposed to get a raise on the rent of a certain percentage: they didn't care and raised it more than what was supposed to be.
I left ...
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“They are scammers. Rooms are awful, full of......”
1 Star Review
Mar 29,2020
By:
'Marco'
Mar 29,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E3
Lettings (as a Tenant)
Postcode: E3
0
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They are scammers.
Rooms are awful, full of mould and overprice.
Clean service is not regular and sloppy. Furniture is old, dirty and shabby.
Bathroom is the worst thing seen in my life.
They don't return your deposit but use excuses to postpone....
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“EX-TENANTS: HOW TO GET YOUR DEPOSIT BACK...”
1 Star Review
Mar 26,2020
By:
'Amanda'
Mar 26,2020
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: E2
Lettings (as a Tenant)
Rent PCM: £700
Postcode: E2
0
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For ex-tenants of Sterling De Vere who are struggling to get their deposits back, here is how I got our full amount of £700 back.
If you are successful in getting yours back through this method in the future, please copy and paste for others who ...
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“I am giving them 1 star since I cannot give minus 1000...”
1 Star Review
Mar 04,2020
By:
'Raquel'
Mar 04,2020
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £650
Postcode: E14
1
people found
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I am giving them 1 star since I cannot give minus 1000.
This is the worst agency with the worst kind of "people" I've ever seen in my life.
They cheatted us showing pictures and videos of amazing rooms in amazing properties and pushing us to pay ...
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“The worst agency I dealt with...”
1 Star Review
Mar 03,2020
By:
'Ladislav'
Mar 03,2020
Services: Lettings (as a Tenant)
Rent PCM: £867
Would you recommend?: No
Postcode: E3
Lettings (as a Tenant)
Rent PCM: £867
Postcode: E3
0
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The worst agency I dealt with!!!
Where to begin... It takes ages just to get keys of rented property then you will come into the flat which has no kitchen utensils (spoons, plates, mugs, etc..) it might have mold somewhere in the corner. When something ...
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“It is the worse customer service I have ever......”
1 Star Review
Oct 30,2019
By:
'Laura'
Oct 30,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
2
people found
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It is the worse customer service I have ever experience in my life. This guys should not have permit to operate as state agents. I moved to this house on the 22 Oct. There were many things previously reported that weren't working properly. I reported them ...
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2
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“DO NOT USE THIS AGENCY....”
1 Star Review
Aug 12,2019
By:
'Sophie'
Aug 12,2019
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: E1W
Lettings (as a Tenant)
Rent PCM: £650
Postcode: E1W
3
people found
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DO NOT USE THIS AGENCY.
I have rented a room with Sterling for 10 months and it has been a horrible experience. Their customer service and general service overall has been awful.
They took months to do much needed repairs, leaving the whole flat with NO ...
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“On one occasion left without running water fo......”
1 Star Review
Jul 01,2019
By:
'Matt'
Jul 01,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1W
Lettings (as a Tenant)
Postcode: E1W
7
people found
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On one occasion left without running water for 3 weeks, with a continuous flooding kitchen area where waste water was over flowing out into the property.
Another occasion left without heating or hot water for 4 weeks over the xmas period.
Just out to make a quick ...
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7
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1 Star Review
Jun 17,2019
By:
'No'
Jun 17,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
8
people found
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Terrible contract with terrible terms, taking advantage of individuals who are in desperate need of accommodation. There is a term hidden in the contract that automatically renews your contract for 3 more months if you don't give a month's notice of leaving. This term is illegal ...
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8
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“Agency to absolutely avoid!...”
1 Star Review
Jun 10,2019
By:
'Mehdi'
Jun 10,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E11
Lettings (as a Tenant)
Postcode: E11
6
people found
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I rented for 4 months a room in central London with this company. And I only had problems! Dirty bath, heating that stopped working every 2 weeks...Of course, when it's time to pay the rent, they're the first to call but when it's to deal with ...
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6
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1 Star Review
May 31,2019
By:
'Ian'
May 31,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E9
Lettings (as a Tenant)
Postcode: E9
10
people found
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There's no end to how bad this company is. You'll wind up having to talk to half a dozen people to get your boiler fixed, and even then they'll sit on their hands for over a week. Had a rat problem, nothing was ever done ...
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10
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“BEWARE - 4 WEEKS TO GET BACK DEPOSIT - V. DISHONEST...”
1 Star Review
May 20,2019
By:
'P'
May 20,2019
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: N1
Lettings (as a Tenant)
Rent PCM: £800
Postcode: N1
8
people found
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WORST AGENCY IN LONDON
I belive the vast majority of reviews for this agent on review sites are fake or paid for.
This agency is very unreliable, and the cut back on the so-called cleaning to 20 minutes every FORTNIGHT
They never respond to emails, or ...
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1 Star Review
May 14,2019
By:
'Angry'
May 14,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E95
Lettings (as a Tenant)
Postcode: E95
11
people found
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This company claims to be proud of it's "multi-awards" yet it isn't even listed correctly on this website. It's official profile has been deleted.
This company has had three criminal convictions in 2018, the largest of which was for £167,000 for scam marketing tactics, as well fines ...
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Comment on agent fees
Extortionate, and one of their criminal convictions was around not disclosing these fees upfront.
11
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“An awful experience....”
1 Star Review
Sep 17,2018
By:
'Blake'
Sep 17,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
12
people found
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The front door would not close. The bath would not drain and you could consistently smell effluence throughout the house. The bed was broken upon arrival and still not fixed by departure....
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1 Star Review
Jul 19,2018
By:
'Aleksej'
Jul 19,2018
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £500
Postcode: E14
12
people found
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CASH GRAB
Just got out of the office.
I work night shifts and I had the biggest visit in McDonald's called BSV basically all the floor corners all the discussing stuff to scrape, stuff you won't even imagine doing as a live human being. For ...
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Comment on agent fees
Nothing sorry fees are terrible rent is sky high for the quality that they give but fees are their hidden ways to make poor people even poorer.
12
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1 Star Review
Jul 19,2018
By:
'Sam'
Jul 19,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Postcode: E14
10
people found
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This agency gives no damn about tenants privacy and UK law! They have no clue about what the UK law says about getting in anyone's house/room and break in anyone's room without informing the tenets!...
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Comment on agent fees
Bad
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1 Star Review
Jun 22,2018
By:
'Alex'
Jun 22,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Lettings (as a Tenant)
Postcode: E1
9
people found
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AVOID! Unprofessional and disrespectful! I made an appointment to view a room via Spare Room with Francisco, one of their agents in Landgon Park branch. I showed up at the agency just to find out that Francisco is off that day and also the room ...
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9
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1 Star Review
Jun 04,2018
By:
'LN'
Jun 04,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E3
Lettings (as a Tenant)
Postcode: E3
7
people found
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They are probably the worst agency in London, hidden behind a fancy office.
Just summarising what happende while we were in a flat through Sterling DeVere
- 1 Month without gas, instead of giving us a discount on the rent they gave us a bottle of ...
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Comment on agent fees
- £277 for single or £377 for a couple
- When we became they clients couples were £100 cheaper, no idea why they increased the price by so much
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“A terrible experience...”
1 Star Review
Apr 30,2018
By:
'Antoine'
Apr 30,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: 9238
Lettings (as a Tenant)
Postcode: 9238
9
people found
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It is true that the agents are nice at first when you contact them but don't get attracted by the apparent cheap price.
The agents there are ready to have you sign a tenancy agreement without a proper visit.
Then when you want to leave ...
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Comment on agent fees
Bad.
9
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“If i could give this estate agent a 0 or a ......”
1 Star Review
Feb 20,2018
By:
'Ex'
Feb 20,2018
Services: Lettings (as a Tenant)
Rent PCM: £740
Would you recommend?: No
Postcode: E14
Lettings (as a Tenant)
Rent PCM: £740
Postcode: E14
9
people found
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If i could give this estate agent a 0 or a negative score i would. To give them a one star revuiew is generous.
They will lie through their teeth, scam you, delay things, not reply, charge you unnecessarily and neglect you and your property (if ...
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Comment on agent fees
Overpriced for what they offer, they offer 'cleaning service and bills' STRAIGHT UP LIE. Cleaner wont come and the they will scam you on the bills
9
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“Completely unprofessional, property was over priced, no action taken on ......”
1 Star Review
Jun 17,2017
By:
'Mark'
Jun 17,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E27E
Lettings (as a Tenant)
Postcode: E27E
7
people found
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Completely unprofessional, property was over priced, no action taken on rats in kitchen, broken smoke alarm, broken light bulbs in shared areas.
i moved out in April and I'm still trying to get my deposit back....
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Comment on agent fees
Deductions made to my deposit for no reason. Still haven't actually received it
7
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